Spikes

Name

Spikes

Legal name

Spikes NV

Website

https://spikes.be

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

IT Services and Microsoft Cloud Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL)

Keywords

• Microsoft cloud services
• IT consulting services
• Digital transformation consulting
• Cloud infrastructure management
• Enterprise AI implementation

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Professional Services: Implementation, consulting, and advisory services for Microsoft technology deployments including SharePoint, Teams, Azure, and Copilot
2. Managed Services: Ongoing managed services for cloud infrastructure, workplace management, and continuous optimization
3. Training and Adoption Services: Workshops, accelerator programs, and change management services to drive user adoption of Microsoft solutions

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Spikes is a Belgian Microsoft-focused IT services partner that delivers digital transformation through professional and managed services built on Azure, Microsoft 365, Teams, SharePoint, Power Platform, and Microsoft Copilot. Its core offerings are organized into six solution areas — Managed Cloud-First Infrastructure, Adaptive Workplace, Smart Teamwork, Connected Organization, Knowledge Management, and AI Solutions — supported by proprietary products such as Klare.ai, the CARO chatbot, 82Care, and the Provisioning Engine.

Product overview

Spikes is a Belgian IT services company (part of AXI group) that operates as a Microsoft-focused solutions provider offering a comprehensive portfolio of digital transformation services built on Microsoft technologies. The core offering consists of six main solution areas: Managed Cloud-First Infrastructure, Adaptive Workplace, Smart Teamwork, Connected Organization, Knowledge Management, and AI Solutions. These are delivered as service offerings rather than packaged software products. Additional specialized modules include Microsoft Copilot implementation, FastTrack programs for M365 deployment, Power Platform Governance, and the Provisioning Engine for automated document management. Spikes has developed proprietary solutions including Klare.ai for workplace AI and the CARO chatbot for healthcare knowledge retrieval. The company also provides managed services and expert sourcing for ongoing support.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Cloud-First Infrastructure Reliable hybrid cloud infrastructure service that is agile and cost-effective, enabling clients to transform faster. Includes Azure implementation, cloud migration, and managed cloud operations for Belgian organizations.
• Adaptive Workplace Modern workplace service that allows employees to collaborate in any context (office, home, field) within a secure framework, supporting hybrid and remote work on Microsoft 365.
• Smart Teamwork Collaboration service that brings autonomy to employees and enables intuitive teamwork with actionable insights, built on the Microsoft 365 and Teams platform.
• Connected Organization Service that connects employees with each other and with the organization, focusing on engagement, communication, and maintaining a healthy work/life balance.
• Knowledge Management Service that enables quick and easy delivery of knowledge across the organization, maximizing the value of enterprise data through structured information systems and SharePoint-based knowledge hubs.
• AI Solutions Service that prepares client digital environments for AI adoption, including Microsoft Copilot deployment, custom chatbot development, generative AI integration, and process automation for Belgian enterprises.
• Managed Services Ongoing IT management and support services covering cloud infrastructure, security, and collaboration platforms, delivered on multi-year contracts to Belgian organizations.
• Microsoft Copilot Implementation Microsoft 365 Copilot deployment and adoption service for enterprises, including readiness workshops, prompt training, and use case development to roll out Copilot across the workforce.
• Klare.ai Proprietary AI solution from Spikes that converts a company's data and knowledge into a secure collective brain for the workplace, designed to protect company data while raising productivity.
• 82Care AI-powered Spikes solution for the healthcare/care sector that streamlines patient care workflows and documentation for caregivers and care organizations.
• AI Webplatform Custom AI web platform from Spikes that enables intelligent automation and data processing within web applications for client organizations.
• AVD Baseline Azure Virtual Desktop baseline configuration and deployment service from Spikes that provides a foundation for secure remote desktop access in client environments.
• Azure Baseline Foundation architecture and best-practices service from Spikes for Azure cloud implementations, providing clients with a standardized cloud landing zone.
• Document Management (Construction) Document management system from Spikes designed for the construction industry, with project-based document organization, Microsoft Dynamics 365 Business Central integration, and automated SharePoint workflows.
• Power Platform Governance Governance framework and Center of Excellence (CoE) offering for Microsoft Power Platform, including environment strategy, data loss prevention policies, and application lifecycle management for client environments.
• Provisioning Engine Automated provisioning system from Spikes that builds project structures and checklists in SharePoint based on triggers from business systems, used by clients such as Bostoen in construction.
• Kwiekzilver Healthcare platform developed by Spikes in 2020 that connects care recipients with external and informal caregivers and supports scheduling of external service providers in the Antwerp region.
• Microsoft FastTrack Program End-to-end Microsoft 365 deployment program delivered by Spikes under its Microsoft FastTrack Ready Partner authorization, including Solution Assessments, Onboarding Services, Accelerator Workshops, and Scale-up Funds for funding support.
• Expert Sourcing Staffing and expert resource offering from Spikes that places specialized IT consultants and project experts into client engagements and implementations.
• CARO Chatbot Spikes-developed internal chatbot solution that provides healthcare and enterprise users with natural-language access to policy documents and procedures stored in SharePoint, with speech-to-text support for frontline workers.

Quantifiable outcome

• Reduced administrative burden through AI and automation implementations
• +2 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability9 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationSpikes is a Microsoft FastTrack Ready Partner and Copilot Ready Tier partner, providing authorized Microsoft services including FastTrack program delivery, M365 implementation, Azure migration, and Copilot/AI deployment.
• OQuilacoreStrategic or Co-development PartnerPartnership combining Spikes' Microsoft expertise with OQuila's NLP and IoT capabilities to offer comprehensive data and analytics solutions. OQuila office is co-located in Ghent.
• TextgainminorStrategic or Co-development PartnerCollaboration to develop AI solutions for more efficient collaboration using natural language processing technology.
• Resilient SecurityminorStrategic or Co-development PartnerPartnership providing cybersecurity expertise combining Spikes' productivity focus with Resilient Security's security perspective for comprehensive protection.
• AXI GroupcoreStrategic or Co-development PartnerSpikes is part of the AXI group, working with partners within the group to deliver future-proof cloud environments for clients like Wonen in Limburg.
• Thomas MoreminorStrategic or Co-development PartnerAcademic partner in the Kwiekzilver innovation project for Antwerp's healthcare sector COVID-19 response.
• Zorgbedrijf AntwerpenminorStrategic or Co-development PartnerPartner in the Kwiekzilver innovation project, providing healthcare scheduling solutions for elderly and care-dependent individuals.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft, Avanade is the largest pure-play Microsoft partner globally, delivering Azure, M365, and Copilot implementation at scale. Directly comparable to Spikes in service portfolio but vastly larger in headcount and geographic reach, making it both a competitor on large Belgian deals and a benchmark for Spikes' ambitions.
• Sopra Steria: Large European IT services group with significant Microsoft practice (acquired Belgian IT services firm Ordina) and broad cloud, digital workplace, and managed services capabilities. Comparable to Spikes in Microsoft service offerings but operates at much greater scale across Europe, including a strong Belgian presence.
• Capgemini: Global IT services and consulting giant with a large Microsoft practice (Cloud and Custom Application services) and significant Belgian delivery presence. Comparable to Spikes in Microsoft/Azure services capabilities but operates at vastly larger scale, competing for the largest Belgian enterprise transformation deals.

Direct peers

• delaware: Belgian-headquartered IT consulting firm with a strong Microsoft and SAP practice serving mid-market and enterprise customers in Belgium and internationally. Closely comparable to Spikes in geography, target customer profile, and Microsoft services focus, making it the most direct local peer.
• Devoteam: European IT consulting firm with a deep Microsoft technology focus (named Microsoft Partner of the Year multiple times), delivering cloud, AI, and digital workplace services across multiple European countries. Comparable to Spikes in service mix and Microsoft-first positioning, with broader European reach.
• Computacenter: UK-headquartered IT services provider and major Microsoft partner delivering workplace, cloud, and managed services to enterprise customers across Europe. Comparable in Microsoft-led services portfolio, managed services revenue model, and enterprise customer base, though significantly larger.
• Realdolmen (Gfi): Belgian IT services company (part of Gfi/Inetum) delivering Microsoft, workplace, and cloud infrastructure services to enterprise and public sector customers in Belgium. Closely comparable to Spikes in local market focus, Microsoft-led service portfolio, and customer segment.
• Insight Enterprises: Global Microsoft-focused IT solutions and services provider (Insight was Microsoft Partner of the Year multiple times) delivering cloud, M365, Copilot, and managed services to mid-market and enterprise customers. Comparable to Spikes in Microsoft-first services model and mid-market enterprise focus.
• Tobania: Belgian IT services and consulting firm (part of the Cronos group) with Microsoft, cloud, and digital workplace capabilities serving mid-market and enterprise customers in Belgium. Closely comparable to Spikes in local market focus, Microsoft services portfolio, and customer segment.
• Inetum: European IT services group (parent of Gfi/Realdolmen) with significant Microsoft, digital workplace, and managed services capabilities across Benelux. Comparable to Spikes in Microsoft service portfolio and Belgian/European customer focus, operating at a larger scale through its group structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/spikesnv
• YouTubeyoutube.com/user/SpikesTogetherPriv
• Facebooknl-nl.facebook.com/workingtogetherspikes
• LinkedInnl.linkedin.com/company/spikes
• Instagraminstagram.com/lifeatspikes

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spikes