What RSAWEB does

RSAWEB Proprietary Limited is a privately held South African connectivity and cloud solutions provider founded in 2001 and headquartered in Cape Town, with a secondary office in Johannesburg. The company has operated continuously for 25 years, evolving from a traditional ISP into a B2B and consumer connectivity platform that pioneered pay-per-use hosted cloud capacity in South Africa in 2005. RSAWEB aggregates multiple Fibre Network Operators (Octotel, Openserve, Vumatel, Frogfoot, MetroFibre, Evotel, Lightstruck, MFN) and layers its own Network Operations Centre, IRIS monitoring platform, and customer support infrastructure on top of this wholesale fibre footprint. Its own data centre supports cloud and shared hosting (cPanel-based) services.

The product portfolio spans three segments. Residential consumers are served through monthly FTTH, prepaid 'Flexi Connect' fibre (top-ups via Payfast and EasyPay), and MTN-based Fixed LTE Home Internet for areas without fibre coverage. Small and medium businesses receive bundled connectivity, cloud, mobile data, VoIP, and security under the 'Connect | Communicate | Protect' positioning. Large enterprises receive dedicated fibre up to 10 Gbps with 99.9% credit-backed SLAs, SD-WAN, MPLS/VPLS, microwave backhaul, IoT/LoRaWAN, and VoIP. Value-add services include the Bark parental control subscription, hardware (routers, ONTs), and a partner/reseller programme. RSAWEB holds the highest Google rating among South African ISPs (4.7 stars, 20,000+ reviews), has won the KFM Best ISP award twice, and ranks on the Netflix Speed Index.

Revenue is driven primarily by recurring monthly subscriptions across fibre, Fixed LTE, VoIP, and cloud products, supplemented by hardware sales, prepaid top-ups, and reseller channel revenue. The company is publicly positioning a strategic shift from pure connectivity resale toward becoming a 'workflow performance orchestrator' that combines fibre, satellite, and wireless connectivity around business outcomes. Disclosed enterprise customers span 15+ industries, suggesting diversified end-market exposure, and the company maintains an active community upliftment programme (100+ schools/NGOs connected since 2015 via partnerships with RAMP Foundation, Gary Kirsten Foundation, and Octotel). Pembani Remgro Infrastructure Managers appears as an institutional investor from a 2017 funding event.

Name

RSAWEB

Legal name

RSAWEB Proprietary Limited

Website

https://rsaweb.co.za

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

RSAWEB is a 25-year-old South African ISP and B2B connectivity provider that aggregates multiple fibre networks (Octotel, Openserve, Vumatel, Frogfoot, MetroFibre, Evotel, Lightstruck, MFN) to deliver FTTH, Fixed LTE, VoIP, cloud, SD-WAN, and IoT/LoRaWAN services to residential, SMB, and enterprise customers across South Africa.

Ownership category

akta.pro rank

Product category

Internet Service Provider / Connectivity Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

akta.pro primary industry

Rural Broadband & Cooperative Fiber Operators (HDAIACAG)

Keywords

• Fibre internet services
• Business connectivity solutions
• Cloud hosting services
• VoIP services
• SD-WAN networking

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Fibre to the Home (Residential): Monthly recurring subscription fibre internet services for South African consumers, available from R299pm with promotional pricing (half-price limited time offers). RSAWEB bundles routers, free installation, and parental control apps to drive retention.
2. Business Connectivity Solutions: Dedicated fibre, SD-WAN, VPLS/MPLS, Microwave, and VoIP services for enterprise and SMB customers. Includes up to 99.9% uptime SLAs, with speeds up to 10 Gbps for dedicated fibre.
3. VoIP Services: Voice over Internet Protocol services starting at R295 ex VAT per month, offered as part of business communications suite including portability, scalability, conferencing, and integration capabilities.
4. MTN Fixed LTE: Capped data product using MTN's mobile network for areas without fibre coverage. Includes Anytime Data and Night Express Data (00:00-04:59), with data carry-over provisions. Month-to-month SIM-only contracts or router rental options.
5. Hardware Sales: Sale and rental of routers, ONT devices, and related networking hardware. RSAWEB offers free-to-use routers with fibre packages and rental options for Fixed LTE devices.
6. Bark Parental Control Partnership: Partnership with Bark to resell parental control app subscriptions (Bark Junior and Bark Premium), offered as add-on security service for families.
7. Partner Reseller Program: RSAWEB offers a business partner program allowing resellers to white-label or resell RSAWEB connectivity services to end customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

RSAWEB is a South African internet service provider and cloud solutions company that aggregates multiple Fibre Network Operators to deliver fibre, Fixed LTE, microwave and wireless connectivity to homes and businesses. It also provides cloud hosting, VoIP, SD-WAN, MPLS/VPLS, IoT (LoRaWAN) and managed data centre services.

Product overview

RSAWEB is a South African B2B connectivity and cloud solutions provider offering a comprehensive product portfolio spanning consumer and business segments. For residential customers, the core offerings are Fibre to the Home (FTTH) — available as monthly or prepaid plans via multiple Fibre Network Operators (Octotel, Openserve, Vumatel, Frogfoot, Evotel, MetroFibre) — and Fixed LTE Home Internet over MTN's network. For business customers (SME and Large Enterprise), RSAWEB provides Dedicated Fibre (up to 10 Gbps), Broadband, SD-WAN, VPLS/MPLS, Microwave, LoRaWAN (IoT), VoIP, Business Mobile Data, and Business Cloud/hosting services. Value-add products include Bark Parental Control (AI-powered parental monitoring), a Customer Support Portal, and a Partner Reseller Programme. The company operates its own data centre for hosting and uses the IRIS Monitoring Platform for NOC oversight. RSAWEB is transitioning from a traditional ISP toward becoming a 'workflow performance orchestrator' combining fibre, satellite, and wireless connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• RSAWEB Shop: Online shopping platform for RSAWEB fibre and connectivity services
• RSAWEB Business
• RSAWEB Services Status Page
• RSAWEB Consumer Notices
• IRIS

Products and services

• Fibre to the Home (FTTH) Residential fibre internet service providing high-speed broadband to homes via multiple Fibre Network Operators (Octotel, Openserve, Vumatel, Frogfoot, Evotel, MetroFibre), available as monthly recurring or prepaid plans with speeds from 10 Mbps to 2500 Mbps.
• Fixed LTE Home Internet Residential fixed broadband service using LTE spectrum on MTN South Africa's mobile network, delivering internet to homes in areas without fibre coverage; operates exclusively on LTE with no 3G/2G fallback.
• Prepaid Fibre to the Home Prepaid fibre internet service (Octotel Flexi Connect) allowing customers to pay upfront for monthly connectivity with top-up options and a 3-day grace period before disconnection, offering flexibility without long-term commitment.
• Dedicated Fibre Business-grade dedicated uncapped fibre internet with speeds up to 10 Gbps, up to 99.9% credit-backed uptime SLA, scalable bandwidth and uncontended/unshaped connectivity for enterprises requiring high performance and guaranteed uptime.
• SD-WAN Software-Defined Wide Area Network solution enabling cloud-based management of WAN/internet connections with centralised management, granular analytics, edge security, multi-cloud support, zero-touch provisioning, dynamic path selection and automatic failover as an alternative to traditional MPLS.
• VPLS / MPLS MPLS-based high-performance branch networking solution enabling efficient traffic flow between two or more locations using packet-forwarding technology and labels, providing reliable low-jitter delivery suitable for real-time applications like VoIP.
• Microwave Rapid-deployment wireless connectivity available in metro cities and areas where fibre is unavailable or too costly, delivering up to 1 Gbps synchronous speeds over a carrier-grade Layer 2 network with stringent SLAs.
• LoRaWAN (IoT) Low-power wide-area network technology for IoT devices offering bi-directional communication, end-to-end security and localisation services with high coverage and energy efficiency, built on RSAWEB's mobile data backhaul.
• VoIP Voice over Internet Protocol service enabling voice calls over the internet, priced at R295 ex VAT per month, offering complete portability, high scalability, simplified conferencing, ease of maintenance and easy integration.
• Business Mobile Data Mobile data solutions providing cellular data connectivity for enterprise needs, available for both SME and large business segments.
• Business Cloud Cloud solutions for businesses of all sizes including shared hosting and cloud infrastructure, delivered from RSAWEB's own data centre with backup power systems.
• Shared Hosting (cPanel) Web hosting service with cPanel control panel for managing websites, DNS and email, maintained in RSAWEB's data centre.
• Bark Parental Control Parental control application offered in partnership with Bark that monitors children's online activities across 30+ platforms, detecting cyberbullying, predators, suicidal ideation and explicit content using AI, with screen time scheduling, web/app blocking and location alerts. Available as Bark Junior and Bark Premium plans.
• Business Partner Program Channel partner and reseller programme allowing partners to resell RSAWEB connectivity, cloud, mobile and security solutions to their own customers.
• Business Fixed LTE Fixed LTE service designed for business customers, providing reliable cellular internet connectivity for enterprise operations.
• Customer Support Portal Centralised support platform enabling customers to log and track support tickets, chat with the support team in real time and receive live updates on service requests; replaced legacy support channels.

Quantifiable outcome

• 99.9% uptime SLA (credit-backed) for enterprise connectivity customers
• +4 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• RAMP FoundationminorStrategic or Co-development PartnerRSAWEB created the #InItTogether campaign to raise funds for the RAMP Foundation, enabling free connectivity in hospitals, educational facilities, and social projects in underprivileged South African communities. A dedicated donation website (inittogether.co.za) supports the initiative.
• Newborn Groote Schuur TrustminorStrategic or Co-development PartnerRSAWEB partnered with the Newborn Groote Schuur Trust to provide free Fixed-LTE WiFi connectivity for maternity patients and staff at the Groote Schuur Hospital neonatal unit.
• Gary Kirsten FoundationminorStrategic or Co-development PartnerRSAWEB teamed up with the Gary Kirsten Foundation to provide free Internet connectivity for the Township Cricket Centre of Excellence at Chris Hani Secondary School in Khayelitsha.
• OctotelcoreTechnology or IntegrationRSAWEB works with Octotel (a Fibre Network Operator) to deliver fibre connectivity to customers. RSAWEB has partnered with Octotel for community initiatives including school WiFi programs and the Haven Night Shelter resume workshop. Octotel provides the physical fibre infrastructure that RSAWEB resells to end customers.
• BARKcoreGTM or Marketing PartnerRSAWEB partners with Bark, a global parental control app, to resell Bark Junior and Bark Premium subscriptions to RSAWEB customers. RSAWEB promotes Bark as a value-add (free Bark Junior worth R1200 with fibre deals) and hosts co-branded content on family tech agreements.
• MTN South AfricacoreTechnology or IntegrationRSAWEB MTN Fixed LTE is a residential fixed broadband service utilizing MTN South Africa's mobile LTE network. RSAWEB operates on MTN's network infrastructure, providing an alternative for customers in areas without fibre coverage. SIM cards are locked to RSAWEB/MTN-approved devices.
• Multiple Fibre Network Operators (FNOs)coreTechnology or IntegrationRSAWEB aggregates multiple Fibre Network Operators including Octotel, Openserve, Vumatel, Frogfoot, MetroFibre, Evotel, Lightstruck, and MFN (Metro Fibre Networx). These partnerships enable RSAWEB to offer coverage across diverse South African geographic areas by reselling FNO infrastructure.
• Sanlam RealityminorGTM or Marketing PartnerSanlam Reality members receive up to 20% off RSAWEB fibre services every single month as part of the Sanlam Reality rewards program. This is a cross-promotional partnership benefiting insurance policyholders.
• Dr. Christopher JohnminorStrategic or Co-development PartnerRSAWEB partnered with Dr. Christopher John and Octotel to host a Resume Writing Workshop at the Haven Night Shelter, empowering residents seeking employment. The workshop was part of RSAWEB's community upliftment initiatives.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• MWEB: Established South African ISP offering fibre, LTE, and business connectivity. Direct head-to-head competitor in the residential and SMB connectivity segments.
• Afrihost: Major South African ISP offering fibre, Fixed LTE, mobile, and hosting to consumers and SMBs. Directly competes with RSAWEB across the same South African market, similar product mix, and aggregator-style FNO model.
• Vox Telecom: South African converged connectivity provider offering fibre, wireless, VoIP, and cloud services to consumers, SMBs, and enterprises. Closely mirrors RSAWEB's product portfolio and target customer base.
• Web Africa: South African ISP providing fibre-to-the-home, Fixed LTE, and business connectivity through multiple FNO partnerships. Comparable customer segments, distribution, and aggregation strategy.
• Liquid Intelligent Technologies (Liquid SA): Pan-African fibre and connectivity provider with operations in South Africa. Comparable in offering wholesale, enterprise, and SMB connectivity services over fibre infrastructure.
• Herotel: South African fixed-wireless and fibre ISP serving consumers and businesses. Comparable in product mix, customer segments, and FNO-aggregation approach, with growing national footprint.

Broad incumbents

• MTN South Africa: Major mobile operator whose LTE network underpins RSAWEB's Fixed LTE offering, while also competing as a vertically integrated connectivity provider. A partner and competitor simultaneously.
• Telkom SA: Largest fixed-line operator in South Africa and owner of Openserve, a major FNO that RSAWEB resells. Competes with RSAWEB at the retail layer and controls significant underlying infrastructure.
• Vodacom South Africa: Large mobile and fixed-line operator in South Africa offering fibre, LTE, and enterprise connectivity. Competes in the same B2B and consumer segments with much greater scale.

Others

• Teraco Data Environments: Largest carrier-neutral data centre operator in South Africa, providing colocation and interconnection services. Adjacent to RSAWEB's hosting and cloud business, and a potential partner in the data centre / cloud value chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/RSAWEB
• YouTubeyoutube.com/channel/UCyRSW7Bo_TQK59yhfuSTI7Q
• Facebookfacebook.com/RSAWEB
• LinkedInlinkedin.com/company/rsaweb
• Instagraminstagram.com/rsaweb_sa

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RSAWEB