ConnectPOS
- Company typePrivate
- Founded2016
- HeadquartersSeattle, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
ConnectPOS firmographics
Firmographics- Name
- ConnectPOS
- Legal name
- SmartOSC Corporation
- Website
- https://connectpos.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
ConnectPOS industry classification
Industry- Product category
- Retail Point of Sale Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)
- akta.pro secondary industries
- POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL), POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)
Keywords
Where ConnectPOS is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ConnectPOS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Licensing: Annual subscription-based pricing with three tiers (Standard, Advance, Premium) providing access to the POS platform, with pricing varying based on features and customization requirements. Fees are paid in advance on monthly or annual basis.
- Professional Services: Implementation, migration, and consulting services for enterprise deployments, including guided data migration, staff training, and rollout planning.
- Hardware Sales: Sale of POS hardware including barcode scanners, receipt printers, and other peripheral devices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Plan - Entry-level subscription |
| Subscription | Annual | Advance Plan - Mid-tier subscription |
| Subscription | Annual | Premium Plan - Full-featured subscription |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels11 records
ConnectPOS product offering
Product offeringCore offering
ConnectPOS is a cloud-based, MACH-architecture Point of Sale platform that unifies in-store and online retail operations with real-time inventory synchronization, multi-store management, and AI-powered forecasting. The platform integrates natively with major eCommerce platforms (Shopify, Magento, BigCommerce, WooCommerce, NetSuite, Commercetools) and is offered with industry-specific compliance modules for verticals such as firearms (ATF/E4473) and vape (age verification). The offering is sold via tiered annual subscriptions (Standard $39, Advance $69, Premium $89 per month), with additional revenue from professional implementation services and POS hardware peripherals.
Product overview
ConnectPOS is a cloud-based unified commerce platform offered by SmartOSC Corporation, designed for omnichannel retail operations. The core offering is the ConnectPOS Cloud POS platform with AI capabilities, complemented by a modular ecosystem of specialized products including Multi Source Inventory (MSI) for multi-warehouse management, Self-Service POS for self-checkout, a Consumer App (PWA) for customer engagement, Backorder Software for out-of-stock sales, and ConnectPOS Automation for workflow management. The platform integrates with major e-commerce platforms (Shopify, Magento, BigCommerce, WooCommerce, NetSuite, Commercetools) and offers industry-specific solutions for Firearms, Vape, Pharmacy, Apparel, Grocery, and Quick Service Restaurant verticals. Pricing tiers include Standard ($39/month), Advance ($69/month), and Premium ($89/month) for core Magento integration.
Differentiator
Problem solved
Functional benefit
Brands
- ConnectPOS AI: AI-powered forecasting and analytics capabilities integrated into the POS and MSI systems, providing revenue forecasting, demand prediction, and inventory risk alerts.
- Multi Source Inventory (MSI)
- Self Service
- Consumer App
- Standalone POS
Products and services
- ConnectPOS Cloud POS Next-generation cloud-based Point of Sale platform built on MACH architecture with AI capabilities, providing real-time online and offline synchronization, multi-store management, and AI-powered analytics across sales channels for omnichannel retailers.
- Multi Source Inventory (MSI)
Quantifiable outcome
- 50% increase in customer satisfaction
- +2 more outcomes
Companies that use ConnectPOS
Customer profileNamed customers23 records
Segments11 records
Ideal customer profiles4 records
ConnectPOS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability3 records
Feature7 records
ConnectPOS partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and support.
- Alba IT ConsultingcoreStrategic partnership to empower APAC e-commerce retailers. Alba IT Consulting provides implementation and consulting services for ConnectPOS deployments in the Asia-Pacific region, helping retailers implement omnichannel solutions.
- 2A CommercecoreTransformational partnership in the shooting sports retail industry. 2A Commerce specializes in firearms e-commerce solutions and works with ConnectPOS to provide comprehensive POS and e-commerce solutions for FFL dealers and gun stores, including compliance tools and inventory management.
- FastboundcoreFirearms compliance solution partner providing tools for E4473 forms, A&D Bound Book records, and multiple sales reporting. Fastbound integration helps ensure compliance with ATF regulations for firearms retailers.
- ShopifycoreNative POS integration with Shopify e-commerce platform, enabling seamless synchronization of inventory, orders, and customer data between Shopify online stores and ConnectPOS physical retail locations.
- Magento (Adobe Commerce)coreNative POS integration with Magento e-commerce platform, providing real-time sync for inventory, orders, and customer data across Magento-powered online stores and physical retail locations.
- BigCommercecoreNative POS integration with BigCommerce, enabling unified commerce operations for BigCommerce merchants with physical retail locations.
- NetSuitecoreNative POS integration with NetSuite ERP, synchronizing inventory, financial data, and critical operations across platforms for streamlined enterprise management.
- WooCommercecoreNative POS integration with WooCommerce WordPress e-commerce platform, enabling omnichannel retail operations for WooCommerce merchants.
- CommercetoolscoreNative POS integration with Commercetools composable commerce platform, supporting modern headless commerce architectures.
- PayPalsupportPayment gateway integration allowing customers to process payments via PayPal through payment terminals on POS.
- StripesupportPayment gateway integration for processing credit and debit card payments through ConnectPOS terminals.
- iZettlesupportPayment gateway integration for card processing through iZettle payment terminals on ConnectPOS.
- BraintreesupportPayment processing partner for secure payment data handling, including payment instrument numbers and security codes.
- Google AnalyticssupportAnalytics integration for website and service usage tracking and analysis.
- LoyaltyLionsupportLoyalty program integration for customer retention and reward management.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
ConnectPOS competitors and assessment
Company assessmentEmerging players
- Commercetools: Commercetools is a headless commerce platform that partners with ConnectPOS for composable POS deployments; an adjacent ecosystem player that could expand into POS-adjacent functionality.
Direct peers
- Shopify POS: Shopify's native POS offering directly competes with ConnectPOS in omnichannel retail and is both a partner (via integration) and primary competitor for multi-location Shopify merchants.
- Lightspeed Retail: Cloud-based POS for retail and restaurants with omnichannel features, multi-store management, and an inventory layer—directly comparable to ConnectPOS's core offering.
- Square (Block): Square offers integrated POS hardware, payments, and software for retail and food service, competing with ConnectPOS especially in SMB and mid-market omnichannel deployments.
- Toast: Toast is a dominant restaurant-focused POS platform that competes with ConnectPOS's QSR vertical solution on order management, KDS integration, and multi-location operations.
- Clover (Fiserv): Clover provides POS hardware/software bundles with an app marketplace for retail and restaurants; directly comparable to ConnectPOS on multi-device POS and SMB retail workflows.
- TouchBistro: iPad-based POS for restaurants with ordering, payments, and inventory—overlaps with ConnectPOS's QSR POS offering in similar vertical and deployment model.
- Revel Systems: Revel offers iPad-based POS with enterprise features for retail, restaurants, and grocery; overlaps with ConnectPOS on multi-location inventory and omnichannel operations.
Broad incumbents
- NCR Voyix (NCR Retail): NCR Voyix is an established enterprise retail technology provider offering POS and store solutions at large chains; competes with ConnectPOS in enterprise retail with a much broader portfolio.
- Oracle NetSuite POS: Oracle's NetSuite and Retail Cloud offerings include POS within a broader ERP/retail platform suite; an integration partner of ConnectPOS but a competitor at the upper end of enterprise retail.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
ConnectPOS social profiles
Digital presenceConnectPOS compliance and trust
Trust signalCompliance1 record
ConnectPOS financial estimates
Financial estimateRevenue estimate
Valuation estimate
ConnectPOS leadership team
Management profileNumber of profiles
Profiles1 record
ConnectPOS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ConnectPOS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ConnectPOS
What does ConnectPOS do?
ConnectPOS is a cloud-based, MACH-architecture Point of Sale platform that unifies in-store and online retail operations with real-time inventory synchronization, multi-store management, and AI-powered forecasting. The platform integrates natively with major eCommerce platforms (Shopify, Magento, BigCommerce, WooCommerce, NetSuite, Commercetools) and is offered with industry-specific compliance modules for verticals such as firearms (ATF/E4473) and vape (age verification). The offering is sold via tiered annual subscriptions (Standard $39, Advance $69, Premium $89 per month), with additional revenue from professional implementation services and POS hardware peripherals.
Is ConnectPOS a public or private company?
ConnectPOS is a private company. It is classified as corporate owned and is currently operating.
When was ConnectPOS founded?
ConnectPOS was founded in 2016. It employs 51 to 100 people.
Where is ConnectPOS based?
ConnectPOS is headquartered in Seattle, United States, in the North America region.
How does ConnectPOS make money?
Three revenue lines are on record. Subscription Licensing is the primary driver. The others are professional Services and hardware Sales.
Who are ConnectPOS's main competitors?
Commercetools is listed as an emerging player. Direct peers are Shopify POS, Lightspeed Retail, Square (Block), Toast, Clover (Fiserv), TouchBistro and Revel Systems. Broad incumbents are NCR Voyix (NCR Retail) and Oracle NetSuite POS.
Does ConnectPOS have an API?
Yes. ConnectPOS is built on an API-first, microservice, and headless architecture. The platform uses open APIs for flexible integration with third-party solutions. ConnectPOS AI forecasting scenarios can incorporate external inputs like weather and event/holiday calendars when configured through defined APIs. Supports real-time data synchronization between POS, online platforms, and retail stores.
What industry is ConnectPOS in?
ConnectPOS's product category is Retail Point of Sale Software. Its primary akta.pro industry code is FSAMADAD, Integrated POS Payments (ISVs & Vertical POS Platforms), with a secondary code of HDACAKAL, POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts). Its NAICS code is 518 and its SIC code is 7373.