TicketGateway

What TicketGateway does

TicketGateway is an online event ticketing and event management platform that intermediates between event organizers and ticket buyers, with particular depth in Caribbean cultural events (Carnival, Soca, Reggae, Afrobeats, Boat Cruises) across Canada, the United States, Jamaica, and Trinidad. The platform enables organizers to self-serve create event listings, configure ticket types and pricing, manage attendees, run promotional campaigns (discount codes, access codes, referral programs, bulk email invitations), and embed ticket-selling widgets on external websites, while attendees discover events via category browsing, near-me location search, trending listings, and iOS/Android mobile applications. Underlying technology is a standard SaaS ticketing stack with integrated payment processing (TicketGateway Payment Processing at a 2% transaction fee in Pounds Sterling, with PayPal as an alternative), PCI DSS compliance, promotional widget infrastructure, and add-on modules including BrandBuilder (brand identity), TG Printshop (printed materials), Carnival Costumes marketplace, Guest List & Bottle Service management, Ticket Protect (refund protection), and a COVID-19 contact tracing app launched in 2020.

The business model is a pure transaction-fee take rate on ticket GMV, with no disclosed SaaS subscription tier, no monthly minimums, and no enterprise contracts. Go-to-market is self-serve / product-led growth supplemented by event-driven demand capture around marquee cultural moments (Caribana, Canada Day, Halloween, Christmas) and category-specific content marketing via RSS feeds and a blog. Customer segments split between event organizers (individual promoters, entertainment companies, venues, cultural organizations, nonprofits) and event attendees, with the organizer side being primary. The company is private, headquartered in Toronto, Canada, was founded in 2008 per firmographic records, operates with 11-50 employees, has no disclosed funding or institutional investors, and is led by founder Valmiki Maharaj. Notable operational signals include 148k cumulative app store reviews and a marketplace listing that includes marquee Toronto venues (REBEL, Danforth Music Hall, Phoenix Concert Theatre, Scotiabank Arena, Budweiser Stage, Massey Hall, Cabana Pool Bar).

Name

TicketGateway

Legal name

Ticketgateway

Website

https://ticketgateway.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

TicketGateway is a self-serve online event ticketing platform serving event organizers and attendees across North America and the Caribbean, with particular depth in Caribbean cultural events such as Carnival, Soca, and Reggae, monetizing via a 2% transaction fee on ticket sales.

Ownership category

akta.pro rank

Product category

Event Ticketing Software

NAICS

Spectator Sports (71121)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL), Event Marketing, Ticketing & Registration Management (HSACAAAM)

Keywords

• Event ticketing platform
• Online event management
• Ticket sales software
• Event payment processing
• Event marketplace

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Transaction Processing Fee: TicketGateway Payment Processing charges a 2% transaction fee per ticket sale value in Pounds Sterling. Fees are automatically collected and there are no monthly invoices. Organizers receive payouts 4-5 days after events.
2. PayPal Processing Integration: Alternative payment processor where PayPal deducts their own processing fees before depositing funds. TicketGateway service fees are invoiced monthly separately. Note: When using PayPal, organizers cannot pass fees to attendees.
3. Ticket Sales: Core revenue from selling tickets to events. Supports paid tickets, free tickets, and complimentary tickets. Multi-ticket purchases supported through cart system.
4. Additional Products and Services: Sales of costumes, bottle service, hotel accommodation, and other event-related products through the platform's cart system.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

TicketGateway is a self-service online event ticketing and management platform that enables event organizers to create events, list tickets, process payments, and manage attendees. It operates as a consumer-facing event discovery marketplace with integrated PCI-compliant payment processing, mobile apps for iOS and Android, embeddable promotional widgets, and ancillary services including costume sales, bottle service, and a COVID-19 contact tracing tool.

Product overview

TicketGateway is an online ticketing platform with a modular product architecture centered on its core event creation and ticket sales platform. The platform integrates payment processing (default TicketGateway Payment Processing or PayPal), promotional widgets for website embedding, and mobile apps for iOS and Android. Additional modules include BrandBuilder for brand identity creation, TG Printshop for printing services, Carnival Costumes marketplace, Referral Services for organizer recruitment, Guest List & Bottle Service management, Ticket Protect refund protection, and the TG COVID-19 Tracking app for contact tracing. The platform supports RSS feeds across event categories for syndication.

Differentiator

Problem solved

Functional benefit

Brands

• BrandBuilder: A brand identity platform feature offered to organizers within the TicketGateway ecosystem.
• TG Printshop
• TG COVID-19 Tracking

Products and services

• TicketGateway Platform

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature10 records

Partnerships

One partnership is on record.

• PayPalcoreTechnology or IntegrationPayPal integration enables event organizers to process payments through PayPal accounts instead of TicketGateway Payment Processing. Attendees are redirected to PayPal to complete purchases, with funds deposited directly to organizer PayPal accounts minus applicable fees.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Universe (by Ticketmaster): Universe is a self-service ticketing platform now owned by Ticketmaster that targets independent event organizers with similar create-event, sell-ticket, and attendee management functionality as TicketGateway.
• Eventbee: Eventbee is an online event ticketing and registration platform for small and mid-sized events (concerts, fundraisers, community events), competing for the same long-tail organizer segment that TicketGateway addresses.
• Tito: Tito is a lightweight self-service ticketing and event registration platform popular with independent promoters, festivals, and venues, competing on ease-of-use, branded checkout, and low fees against TicketGateway.
• Eventbrite: Eventbrite is the leading global self-service event ticketing and registration platform serving organizers of concerts, festivals, and nightlife events — a direct competitor to TicketGateway's core event-creation and ticket-sale workflow for SMB and mid-market organizers.
• ShowClix: ShowClix is a self-service and enterprise ticketing platform for concerts, festivals, and live entertainment venues with comparable features such as embedded widgets, scanning, and promotional tools, competing for the same venue and promoter customers.
• Brown Paper Tickets: Brown Paper Tickets is a longstanding self-service event ticketing platform for small and mid-sized organizers across concerts, festivals, and community events, overlapping directly with TicketGateway's SMB and cultural-event focus.
• AttendStar: AttendStar is an event ticketing and box-office platform serving fairs, festivals, concerts, and venues with similar event-creation and ticket-distribution features for mid-market organizers.
• Ticket Spice: TicketSpice is a flexible online ticketing platform for concerts, nightlife, and venue events with comparable features such as promo codes, custom checkout, and embedding tools that overlap with TicketGateway's organizer toolkit.

Broad incumbents

• Ticketmaster: Ticketmaster is the dominant primary ticketing incumbent for major arenas and venues (including many shared with TicketGateway such as Scotiabank Arena/Budweiser Stage), offering overlapping ticketing, box office, and resale services at much larger scale.

Regional players

• Eventbrite (Canadian arm emphasis) — TryBooking: TryBooking is a self-service ticketing platform that began in Australia and the UK and shares the small-to-mid-sized venue and community-event value proposition with TicketGateway, making it a relevant comparator for international expansion of similar SMB organizers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ticketgateway
• YouTubeyoutube.com/ticketgateway
• Facebookfacebook.com/ticketgateway
• Instagraminstagram.com/ticketgateway
• Pinterestpinterest.com/ticketgateway
• LinkedInlinkedin.com/company/ticketgateway

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TicketGateway