What Informatec Serviços does

Informatec Serviços is a privately held Brazilian Business Process Outsourcing (BPO) firm headquartered in Sorocaba, São Paulo, specializing in payroll outsourcing and human resources administration for enterprise clients. Founded in 1992 via a partnership with ADP BRASIL, the company has operated continuously for more than three decades and self-positions as a national reference in payroll BPO. Its core offering is the outsourced management of payroll processing, benefits administration, labor-law obligations, and employee lifecycle administration under Brazilian legislation (CLT, eSocial, LGPD); adjacent service lines include document management (Gestão Documental), third-party vendor management (Gestão de Terceiros), labor audit (Auditoria Trabalhista), and staff allocation (Alocação de Funcionários). Underlying technology consists of specialized HR/payroll software systems with eSocial integration and secure data-management infrastructure aligned with LGPD compliance, supplemented by affiliated Grupo Informatec entities Agiw Sistemas (ERP software) and Work Doc (document management).

The company's business model is managed-services revenue generated through multi-year enterprise contracts, with quote-based pricing determined by employee count, scope, and complexity. Informatec sells through direct enterprise field sales, supported by phone, WhatsApp, website lead capture, and digital marketing (Google Ads, Meta, LinkedIn Insight Tag); there is no reseller or partner channel. The customer base is approximately 300 active enterprise clients across industrial manufacturing (Prysmian, Metso, Emerson, Johnson Controls, Vesuvius), beverages/spirits (Pernod Ricard, Campari), digital infrastructure (Vertiv, GFT), automotive/EV (BYD), retail sporting goods (Decathlon), footwear (Crocs), and other sectors, collectively processing roughly one million employee records annually. Ownership rests with three registered legal entities (INFORMATEC ASSESSORIA EMPRESARIAL LTDA as primary, plus INFORMATEO SERVIÇOS ADMINISTRATIVOS EIRELI and MATEO SERVIÇOS DE ASSESSORIA EMPRESARIAL LTDA), with no evidence of external institutional investors, private equity, or public listing.

Name

Informatec Serviços

Legal name

INFORMATEC ASSESSORIA EMPRESARIAL LTDA

Website

https://informatecservicos.com.br

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Informatec Serviços is a privately held Brazilian BPO firm, founded in 1992 in Sorocaba-SP, specializing in payroll outsourcing and HR administration for roughly 300 enterprise clients across industrial, consumer, and digital-infrastructure sectors, processing approximately one million employee records per year.

Ownership category

akta.pro rank

Product category

HR & Payroll Outsourcing Services

NAICS

Payroll Services (541214), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121), Office Administrative Services (56111)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Managed Payroll Services (Full-Service Payroll Outsourcing) (BPAAAHAA)

akta.pro secondary industries

Payroll Tax Filing, Compliance & Regulatory Reporting (BPAAAHAB), Payroll Data Management, Master Data & Employee Setup (BPAAAHAI)

Keywords

• Payroll outsourcing services
• HR business process outsourcing
• Labor compliance auditing
• Document management services
• Employee records administration

Headquarters

HQ city

Sorocaba

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Payroll/HR BPO Services: Managed services revenue from payroll processing, HR administration, document management, third-party management, labor auditing, and staff allocation. The company provides complete outsourcing of payroll department operations, including salary calculations, benefits administration, legal obligations compliance (eSocial, government portals), and HR support services. Revenue is generated through ongoing service contracts with enterprise clients, typically priced based on number of employees or scope of services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Informatec Serviços provides Business Process Outsourcing (BPO) for HR and payroll management, delivering outsourced payroll processing, document management, third-party/vendor administration, labor law auditing, and staff allocation to enterprise clients. The company handles complete payroll operations including salary calculations, benefits, taxes, eSocial compliance, and Brazilian labor legislation (CLT, LGPD), serving approximately 300 active clients and processing about 1 million employee records annually.

Product overview

Informatec Serviços offers a portfolio of BPO (Business Process Outsourcing) services for HR management, centered around five core offerings: Terceirização de Folha / BPO Folha de Pagamento (payroll outsourcing), Gestão Documental (document management), Gestão de Terceiros (third-party/vendor management), Auditoria Trabalhista (labor auditing), and Alocação de Funcionários (staff allocation). The company positions itself as a national reference in payroll outsourcing with over 30 years of experience, processing approximately 1 million employee records annually across 300 active clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Terceirização de Folha / BPO Folha de Pagamento

Quantifiable outcome

• 1,000,000 employee records processed annually across 300 active clients
• +2 more outcomes

Named customers35 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• ADP BRASILcoreStrategic or Co-development Partner · 1 January 1992Informatec started operations in 1992 as a regional office selling payroll software in partnership with ADP BRASIL, the American multinational payroll company. This initial partnership established Informatec's expertise in payroll services and led to specialization in payroll outsourcing and HR administration.
• ALIANTcoreStrategic or Co-development PartnerALIANT independently administers the company's ethics channel, providing impartial and confidential reporting services. This partnership reinforces Informatec's commitment to transparency, ethics, and conflict resolution. ALIANT guarantees complete confidentiality of all communications through the ethics channel, even when the reporter opts for identified reporting.
• Agiw SistemascoreTechnology or IntegrationAgiw Sistemas is part of the Grupo Informatec ecosystem, providing ERP software solutions and technological innovation. With nearly 30 years of experience since 1995, Agiw develops and implements software solutions including proprietary systems and platform integrations, complementing Informatec's HR services with technology capabilities.
• Work DoccoreTechnology or IntegrationWork Doc - Gestão Documental specializes in document storage, administration, and digitization, offering innovative and secure solutions for the market. As part of the Grupo Informatec, Work Doc complements payroll services with document management capabilities, providing centralized document entry and exit in a single platform with optimized physical space and operational cost reduction.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Workday: Global cloud HCM platform with Workday Payroll; large enterprises using Workday may bypass regional BPOs like Informatec in favor of the incumbent HCM suite's integrated payroll capabilities.
• SAP SuccessFactors: Global HCM suite with payroll localization in Brazil; competing with Informatec for enterprise payroll BPO contracts from large multinationals already running SAP HR infrastructure.

Direct peers

• ADP: Global payroll and HR services leader with ADP Brasil operations; Informatec's original 1992 founding partner and now a direct competitor serving overlapping multinational enterprise accounts with full-service payroll BPO.
• Pontotel: Brazilian HR/payroll SaaS and services provider focused on SMB and mid-market; competes with Informatec for outsourced payroll and HR administration customers, particularly in technology-forward segments.
• TOTVS: Largest Brazilian enterprise software company offering HR/payroll modules and BPO services; competes for the same mid-market and enterprise payroll outsourcing contracts that Informatec targets across Brazil.
• BDO Brazil: Brazilian arm of global accounting/advisory network BDO, offering payroll BPO and HR outsourcing services; directly competes with Informatec for enterprise payroll outsourcing engagements in Brazil.
• Senior Sistemas: Brazilian HR and payroll software/services provider serving enterprises across multiple verticals; directly comparable to Informatec's managed payroll BPO and labor compliance offerings.

Emerging players

• Deel: Global payroll and EOR platform rapidly expanding into Brazil; competes with Informatec for multinational clients seeking technology-enabled payroll and cross-border employer-of-record services.
• Remote: Global payroll/EOR platform with growing Brazilian operations; directly comparable in the payroll BPO and global employment services category where Informatec competes for multinational accounts.

Regional players

• SD Worx: European-headquartered payroll and HR services provider expanding globally including into Brazil; competes with Informatec for multinational enterprise payroll BPO contracts with multi-country needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/informatecservicosemrh
• Facebookfacebook.com/informatecservicos

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Informatec Serviços