myOneFlow

What myOneFlow does

myOneFlow is an AI-driven, configurable case management SaaS platform serving public service organizations across the United States, with primary focus on workforce development, apprenticeship, adult education, and public sector human services. The platform, developed and operated by parent company Empyra (a 30+ year workforce technology firm), is built on a codeless, configurable architecture that allows customers to adapt workflows, data fields, and program structures without vendor intervention. Core product modules include a Case Management CRM (intake, enrollment, e-signature, document management), Reporting & Outcomes (pre-built WIOA, PIRL, and NRS tables), Fiscal Management & Grant Tracking, Enrollment & Course Tracking, plus specialized solutions for Workforce Development, Apprenticeship, Adult Education, and Public Sector case management. A mobile app and an Automated Referrals network extend the surface area, while integrations with RAPIDS, WIPS, and Microsoft Teams connect the platform into federal apprenticeship and collaboration ecosystems. Security infrastructure is hosted in Dallas and Columbus data centers certified under SOC 1/2 Type 2, FISMA, ISO 27001:2022, PCI-DSS, and HITRUST, with AES-256 encryption, role-based permissions, and SSO support.

The business model is multi-tier SaaS subscription sold via an enterprise field sales motion directly to state, local, and municipal agencies, workforce development boards, American Job Centers, registered apprenticeship programs, adult education providers, and community colleges. Pricing is not publicly disclosed, but the website features a "Compare Packages" framework consistent with tiered subscription offerings on multi-year contracts. The customer base exceeds one million users across multiple organizations nationwide, with named accounts including Employ Prince George's, Alamo Colleges District ($13.5M in grants managed), Howard College, Hillsborough Community College, a large Virginia workforce agency, and Palomar College. Marketing relies on content (blog, case studies, webinars), industry conference participation, and demo-request CTAs rather than self-serve or PLG motion — appropriate for public-sector procurement. myOneFlow claims to be among the largest providers of social services case management solutions in the U.S., though it remains privately held with no disclosed funding history under the Empyra corporate umbrella.

Name

myOneFlow

Legal name

Empyra, Inc.

Website

https://myoneflow.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

myOneFlow is a configurable SaaS case management platform for U.S. public service organizations, serving workforce development boards, apprenticeship programs, adult education providers, and state/local agencies with pre-built WIOA compliance reporting and AI-assisted workflow automation.

Ownership category

akta.pro rank

Product category

Case Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK)

akta.pro secondary industries

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ), Assessment Interoperability, Integrations & Standards (QTI/LTI/OneRoster) (EDAFADAK), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), User Lifecycle Provisioning & SCIM Automation (HDAEAJAK)

Keywords

• Case management software
• Workforce development software
• WIOA compliance reporting
• Apprenticeship management software
• Adult education software

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription: myOneFlow operates as a SaaS platform providing case management software to public service organizations. Based on the enterprise sales motion, multiple tier packaging options ('Compare Packages' mentioned), and government sector focus, the revenue model is subscription-based with tiered pricing structures. Organizations subscribe to access the platform's case management, reporting, and workflow automation capabilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

myOneFlow is an AI-driven, configurable, codeless case management SaaS platform developed by parent company Empyra to serve public service organizations in workforce development, adult education, apprenticeship programs, and human services. The platform automates participant intake, enrollment, e-signatures, documentation, and approval workflows; delivers WIOA, PIRL, NRS, RAPIDS, and WIPS compliance reporting; centralizes fiscal and grant tracking; and supports mobile-first remote access via a companion app, all delivered as a multi-tier subscription SaaS.

Product overview

myOneFlow is a unified AI-driven case management platform built as a configurable, codeless architecture. The core offering consists of the Case Management CRM, which handles intake/enrollment automation, e-signatures, and document management. This integrates with Reporting & Outcomes (PIRL/NRS WIOA reporting), Fiscal Management & Grant Tracking, and Enrollment & Course Tracking modules. The platform extends through specialized solutions for Workforce Development, Apprenticeship Management, Adult Education, and Public Sector Case Management—all sharing the same underlying configurable platform infrastructure. Additional capabilities include Automated Referrals for partner networks, a Mobile App for participant self-service, and WIOA Management Software. All modules leverage AI-powered workflow automation and support role-based multi-stakeholder access with RAPIDS- and WIPS-ready compliance reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management CRM Comprehensive case management and CRM system that automates intake and enrollment with digitized forms, document submission, e-signature, and approval workflows to streamline the participant journey for public service organizations.
• Reporting & Outcomes WIOA reporting module with PIRL and NRS tables that simplify data collection and provide real-time visibility into participant progress at individual, cohort, or program levels for workforce and adult education organizations.
• Fiscal Management & Grant Tracking Grant and budget management module that tracks participant spending and organizational budgets from a single centralized location, streamlining applications, reducing duplication, automating compliance, and measuring impact.
• Enrollment & Course Tracking Module for managing enrollment, course payments, attendance, and time tracking with workflow-triggered nudges and communications that keep adult education and workforce participants engaged.
• Workforce Development Software Specialized vertical solution for workforce development agencies that streamlines eligibility, enrollment, and service delivery with automated workflows and real-time data insights for WIOA programs.
• Apprenticeship Management Software Apprenticeship platform that simplifies enrollment, automates OJT (On-the-Job Training), RTI (Related Technical Instruction), and competency tracking with RAPIDS- and WIPS-ready dashboards for federal compliance.
• Adult Education Software Solution for adult education programs that unifies intake, enrollment, and attendance tracking with automated workflows, personalized student plans, and WIOA-ready reporting tools.
• Public Sector Case Management Software Configurable platform for state, local, and municipal agencies that breaks down data silos, automates eligibility and referrals, and tracks outcomes to deliver seamless public services.
• WIOA Management Software Comprehensive WIOA management solution with prebuilt compliance reports, automated referrals, grant tracking, and workflow automation for workforce service providers.
• Automated Referrals Network feature that connects service partners in one unified system, creating automated referrals triggered by participant intake information and tracking referral progress to ensure follow-up and completion.
• myOneFlow Mobile App Mobile application that allows clients to upload required documents using their smartphones, complete intake and enrollment processes remotely, and access services without requiring a computer or internet connection.

Quantifiable outcome

• HCC increased staff efficiency and enrollment process accelerated by over 70%
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature11 records

Partnerships

One partnership is on record.

• EmpyracoreStrategic or Co-development PartnermyOneFlow was developed by Empyra, a leader in groundbreaking workforce technology solutions with over 30 years of experience in software development and consulting. Empyra serves as the parent company and strategic partner, providing product development, industry expertise, and operational support for myOneFlow's case management platform serving public service organizations.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tyler Technologies: Tyler Technologies provides a broad portfolio of software for state and local government, including human services, courts, and public safety. Its scale and deep government channel make it a likely consolidator or competitor for workforce and human-services case management deals.
• Accela: Accela provides government technology for permitting, licensing, and civic services with workflow automation capabilities that overlap with myOneFlow's public-sector case management positioning. It serves similar state and local procurement channels.
• Granicus: Granicus offers government experience technology including communications, workflow, and forms automation for public agencies. While not a direct case management vendor, it competes for adjacent citizen-engagement and inter-agency workflow budgets.
• Salesforce: Salesforce (including Sales Cloud, Service Cloud, and Industries/Public Sector solutions) is used by many state and local agencies as a general CRM platform. While broader than myOneFlow, it competes for the same enterprise CRM/case management wallet share, especially in agencies seeking to consolidate vendors.
• Microsoft Dynamics 365: Microsoft Dynamics 365 offers CRM and case management capabilities widely deployed in government agencies, often paired with Teams and the Microsoft 365 stack that myOneFlow already integrates with. It represents a credible alternative for agencies standardizing on the Microsoft ecosystem.

Direct peers

• CaseWorthy: CaseWorthy offers configurable case management software for human services agencies, including workforce development, child welfare, and behavioral health. Its emphasis on codeless configuration and agency-level customization parallels myOneFlow's platform approach.
• Eccovia (ClientTrack): Eccovia's ClientTrack platform provides case management for health and human services agencies, including workforce, housing, and behavioral health programs. It overlaps directly with myOneFlow's public-sector case management capabilities and WIOA-adjacent reporting.
• Social Solutions (Apricot / ETO): Social Solutions sells Apricot and Efforts to Outcomes (ETO), the most widely adopted case management and outcomes platforms for human services and workforce development nonprofits and agencies. It competes head-to-head with myOneFlow for WIOA-funded programs and similar outcome-based contracts.

Emerging players

• Bonterra (formerly Social Solutions / Network for Good): Bonterra bundles case management, outcomes tracking, and donor/grant management software for nonprofits and public-sector-adjacent programs. It is a partial competitor where workforce programs are administered by nonprofit intermediaries using myOneFlow-style case files.

Regional players

• AOS (Agency Online System): AOS-style regional workforce case management systems (commonly used by individual state workforce agencies) compete on a state-by-state basis with myOneFlow. These legacy systems often dominate incumbencies but are increasingly targets for replacement by modern platforms like myOneFlow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/myoneflow
• Facebookfacebook.com/MyOneFlow
• LinkedInlinkedin.com/company/myoneflow

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about myOneFlow