Empyra
Empyra is an AI-powered IT consulting firm and dual Atlassian/monday.com Platinum Solution Partner that delivers implementation, migration, and managed services to 1,000+ enterprises globally, augmented by two proprietary SaaS products — myOneFlow for public-sector case management and appserve.ai for custom app development.
- Company typePrivate
- Founded1994
- HeadquartersBoardman, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Empyra does
Empyra (legal entity Empyra, Inc., domiciled in Ohio, USA) is an AI-powered IT consulting and software products firm founded in 1994 and operating from Boardman, OH, with additional offices in Irving, TX and Bangalore, India. The company is an Atlassian Platinum Solution Partner and monday.com Platinum Partner, providing end-to-end implementation, cloud migration, customization, training, and managed services for the Atlassian ecosystem (Jira, Confluence, Jira Service Management, Rovo, Bitbucket, Jira Align, Loom, Trello) and monday.com Work OS (including monday dev, monday CRM, monday work Management, SideKick, Vibe, AI Agents). It serves more than 1,000 enterprise customers globally across technology, financial services, healthcare, education, government, retail, manufacturing, and professional services.
The company's product portfolio extends beyond services through two proprietary platforms: myOneFlow, an AI-powered SaaS case management solution for public service providers offering CRM, reporting, fiscal/grant tracking, and enrollment modules; and appserve.ai, an AI-powered custom app development and marketplace platform for Atlassian and monday.com. Underlying AI capabilities are largely partner-sourced (Atlassian Intelligence/Rovo and monday.com AI) wrapped in proprietary workflow and configuration IP, with no disclosed in-house foundation models. Empyra's competitive position rests on dual Platinum partner status, 80+ certified consultants, and 30+ years of implementation experience.
Empyra's revenue model is predominantly project- and retainer-based professional services (Atlassian and monday.com consulting, cloud migration, ITSM, DevOps, Agile transformation, custom development) with a growing but smaller recurring SaaS and managed services layer (myOneFlow subscriptions, appserve.ai, Atlassian Managed Services). Go-to-market is sales-led enterprise field sales with consultative selling, supported by SEO/content marketing, case-study-driven demand generation, and consultation CTAs. Pricing for its own services is quote-based and not publicly disclosed; underlying platform pricing (e.g., Atlassian Jira Service Management tiers from Free up to Enterprise) scales per agent.
Empyra firmographics
Firmographics- Name
- Empyra
- Legal name
- Empyra, Inc.
- Website
- https://empyra.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Empyra is an AI-powered IT consulting firm and dual Atlassian/monday.com Platinum Solution Partner that delivers implementation, migration, and managed services to 1,000+ enterprises globally, augmented by two proprietary SaaS products — myOneFlow for public-sector case management and appserve.ai for custom app development.
- Ownership category
- akta.pro rank
Empyra industry classification
Industry- Product category
- IT Consulting and Enterprise Software Implementation
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)
- akta.pro secondary industries
- Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), iPaaS & Workflow Automation (BPAMAOAB), Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.) (EDABAHAH), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where Empyra is headquartered
LocationHeadquarters
- HQ city
- Boardman
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Empyra business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Atlassian Consulting & Implementation Services: Empyra generates revenue as an Atlassian Platinum Solution Partner providing end-to-end implementation, migration, integration, and optimization services for Atlassian tools (Jira, Confluence, Jira Service Management, Rovo, Bitbucket, etc.). Services include cloud migration, ITSM consulting, Agile consulting, DevOps adoption, AI-powered transformation, and custom app development. Revenue is generated through professional services engagements billed per project or retainer.
- monday.com Consulting & Implementation Services: As a monday.com Platinum Partner, Empyra provides monday.com implementation, custom app development, workflow automation, AI integration, and migration services. Professional services revenue from configuring monday.com workspaces, designing workflows, creating dashboards, and training champion users.
- myOneFlow Software (SaaS): Empyra's proprietary AI-powered case management software for public service providers. The platform is offered as a product with features including case management & CRM, reporting & outcomes, fiscal & grant tracking, and enrollment & course tracking. Revenue likely generated through subscription licensing.
- appserve.ai Custom App Development: Custom app development services and marketplace apps for Atlassian and monday.com platforms, extending platform capabilities with AI-powered, plug-and-play tools. Revenue from custom development projects and potentially marketplace app sales.
- Managed Services & Support: Ongoing managed services including Atlassian Managed Services, license optimization, support, training, and user enablement. Recurring revenue from retainer-based support and optimization engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Atlassian Jira Service Management Free Plan - Up to 3 agents |
| Per seat | Annual | Atlassian Jira Service Management Standard - Core ITSM features |
| Per seat | Annual | Atlassian Jira Service Management Premium - Advanced AIOps & AI |
| Per seat | Multi-year contract | Atlassian Jira Service Management Enterprise - Full suite |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Empyra product offering
Product offeringCore offering
Empyra provides AI-powered IT consulting, implementation, migration, integration, training, and managed services for Atlassian (Jira, Confluence, Jira Service Management, Rovo, Bitbucket) and monday.com Work OS. The firm also sells two proprietary SaaS products: myOneFlow, an AI-powered case management platform for public service providers, and appserve.ai, a custom app development platform for extending Atlassian and monday.com with AI-driven workflow automation.
Product overview
Empyra is an AI-powered IT consulting and software product company offering two core products: myOneFlow (AI-powered case management software for public service providers) and appserve.ai (custom app development platform for Atlassian and monday.com). The company operates as an Atlassian Platinum Solution Partner and monday.com Platinum Partner, providing implementation, consulting, migration, and managed services. The product portfolio includes Atlassian tools (Jira, Confluence, Bitbucket, Jira Service Management, Rovo) and monday.com Work OS with AI features (Sidekick, Vibe, AI Agents, AI Workflows). Empyra serves industries including Technology, Financial Services, Healthcare, Education, Government, Retail, Manufacturing, and Professional Services across 1000+ enterprise customers globally.
Differentiator
Problem solved
Functional benefit
Brands
- myOneFlow: AI-powered case management software for public service providers that simplifies casework, automates routine tasks, and connects the participant journey.
- appserve.ai
Products and services
- myOneFlow AI-powered case management software for public service providers that simplifies casework, automates routine tasks, and connects participant journeys. Includes Case Management & CRM, Reporting & Outcomes, Fiscal & Grant Tracking, and Enrollment & Course Tracking modules.
- appserve.ai AI-powered custom app development platform that bridges workflow gaps, automates processes, and delivers measurable business results for Atlassian and monday.com environments.
- Atlassian Consulting and Implementation Services Comprehensive Atlassian consulting, implementation, integration, cloud migration, ITSM, AI/Rovo, Agile/DevOps adoption, training, and managed services for the Atlassian ecosystem (Jira, Confluence, Jira Service Management, Rovo, Bitbucket, Jira Align, Trello, Loom).
- monday.com Consulting and Implementation Services monday.com Platinum Partner services including implementation, custom app development, workflow management, project management, PMO solutions, AI integration (monday Sidekick, monday Vibe, AI Agents), integrations, and migrations for the monday.com Work OS.
- Atlassian Managed Services Recurring managed services, license optimization, support, training, and user enablement for Atlassian environments.
- Atlassian Cloud Migration Services Migration services moving on-premises Atlassian workloads (including projects, issues, users, and Confluence spaces) to the Cloud with near-zero downtime, including 2FA implementation and cost optimization.
- Atlassian License Management Services License optimization and management service for Atlassian customers, providing assistance with subscription sizing, renewals, and cost control.
Quantifiable outcome
- Staff efficiency increase of over 70% in enrollment processes (Houston Community College)
- +3 more outcomes
Companies that use Empyra
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles3 records
Empyra technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability8 records
Feature4 records
Empyra partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- AtlassiancoreEmpyra is an Atlassian Platinum Solution Partner and Enterprise partner, specializing in full-service implementation services including systems integration, SDLC, ITSM, Agile & DevOps adoption, data migration, and AI-powered transformation with Atlassian Rovo. Empyra is one of a select few partners holding this status, enabling access to Atlassian's enterprise customer base, co-marketing resources, and advanced certification programs. The partnership covers the full Atlassian toolchain including Jira, Confluence, Jira Service Management, Rovo, Bitbucket, Jira Align, Trello, and Loom.
- monday.comcoreEmpyra is a monday.com Platinum Partner, helping organizations unlock the full potential of monday.com Work OS through implementation services, custom app development, and AI-powered solutions including monday Sidekick, monday Vibe, and monday AI Agents. As a leading monday.com Platinum Partner, Empyra drives productivity, automation, and smarter decision-making for enterprise clients worldwide.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Empyra competitors and assessment
Company assessmentDirect peers
- Praecipio / Atlas Partners: Atlassian Platinum partner delivering enterprise consulting, managed services, and proprietary Atlassian Marketplace apps. Comparable services-plus-product GTM to Empyra.
- Valiantys: Atlassian Platinum Solution Partner (now part of Accenture) focused on Atlassian consulting, migrations, and custom add-on development in EMEA and the US. Closely comparable Platinum-tier partner services portfolio.
- Isos Technology: US-based Atlassian consulting partner delivering implementations, migrations, and managed services for Atlassian, monday.com, and Smartsheet. Direct overlap with Empyra's platform portfolio and consulting GTM.
- ServiceRocket: Atlassian Gold Marketplace partner offering implementation plus proprietary apps (e.g., Salesforce for Jira). Comparable Atlassian-focused consulting + Marketplace software model to Empyra.
- Cprime: US-based Atlassian Platinum and Gold partner providing full-lifecycle Agile, DevOps, and ITSM consulting plus implementation services. Directly comparable model and customer profile (mid-to-large enterprises) to Empyra.
- Modus Create: Atlassian Platinum partner (creator of the Tempo suite, now operated within the monday.com ecosystem) with strong software-product profile alongside services. Comparable services-plus-IP model to Empyra.
- Adaptavist: Atlassian Platinum Solution Partner offering consulting, managed services, and Marketplace software (e.g., ScriptRunner). Closest peer to Empyra on the Atlassian side — same partnership tier, same blend of consulting plus proprietary IP.
- K15t Software: Atlassian Marketplace app vendor (Scroll Viewport, Scroll Documents/Exporter) building proprietary apps plus Atlassian consulting. Smaller scale than Empyra but comparable Atlassian-services-plus-IP business model.
Broad incumbents
- Infosys: Global IT services and consulting giant with large Atlassian/Agile/DevOps and AI practices. Broad incumbent competing for enterprise platform transformation deals at the top of the market alongside Platinum partners.
- Slalom: Large US technology and management consulting firm with Atlassian and AI transformation practices. A broader incumbent often competing with Empyra on enterprise platform implementation deals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Empyra social profiles
Digital presenceEmpyra financial estimates
Financial estimateRevenue estimate
Valuation estimate
Empyra leadership team
Management profileNumber of profiles
Empyra funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Empyra M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Empyra
What does Empyra do?
Empyra provides AI-powered IT consulting, implementation, migration, integration, training, and managed services for Atlassian (Jira, Confluence, Jira Service Management, Rovo, Bitbucket) and monday.com Work OS. The firm also sells two proprietary SaaS products: myOneFlow, an AI-powered case management platform for public service providers, and appserve.ai, a custom app development platform for extending Atlassian and monday.com with AI-driven workflow automation.
Is Empyra a public or private company?
Empyra is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Empyra founded?
Empyra was founded in 1994. It employs 101 to 250 people.
Where is Empyra based?
Empyra is headquartered in Boardman, United States, in the North America region.
How does Empyra make money?
Five revenue lines are on record. Atlassian Consulting & Implementation Services are the primary driver. The others are monday.com Consulting & Implementation Services, myOneFlow Software (SaaS), appserve.ai Custom App Development and managed Services & Support.
Who are Empyra's main competitors?
Direct peers on record are Praecipio / Atlas Partners, Valiantys, Isos Technology, ServiceRocket, Cprime, Modus Create, Adaptavist and K15t Software. Broad incumbents are Infosys and Slalom.
Does Empyra have an API?
No public API is recorded for Empyra.
What industry is Empyra in?
Empyra's product category is IT Consulting and Enterprise Software Implementation. Its primary akta.pro industry code is BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement, with a secondary code of BPAEAHAG, Generative AI & LLM Solutions Services (RAG, Agents, Copilots). Its NAICS code is 541511 and its SIC code is 7370.