Social Solutions
Social Solutions, operating as Bonterra, is a PE-backed vertical SaaS company providing fundraising, CSR, grants management, and case management software to nonprofits, foundations, government agencies, and corporations across 70+ countries, serving 170K+ organizations through acquired product brands plus its Bonterra Que AI.
- Company typePrivate
- Founded1996
- HeadquartersBaltimore, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Social Solutions does
Social Solutions, now operating as Bonterra: Social Good Technology, is a privately held, PE-backed vertical software company that provides case management systems and performance management software for human and social service organizations. Founded in 1996 and headquartered in Austin, Texas (with a Baltimore presence), the company has grown through a sustained acquisition strategy spanning Apricot (2015), CyberGrants (2016), EveryAction (2017), Network for Good (2019), DonorDrive (2020), Athena Software (2021), GiveGab (2021), and Mobilize (2022), rebranding to Bonterra in 2021 to consolidate eleven product brands under a unified social-good technology platform.
Bonterra's product portfolio spans four functional areas: Fundraising and Engagement (EveryAction, Network for Good, DonorDrive, GiveGab, Mobilize), Corporate Social Responsibility and Grants Management (Deed, CyberGrants), Case Management (Apricot, Apricot for Government, Social Solutions ETO), and Capacity Building (Jumpstart), with Bonterra Que added in 2024 as the company's first agentic AI for fundraising intelligence. The platform serves four customer verticals — nonprofits (primary), foundations, government agencies, and corporations — across 70+ countries, with a self-serve product login model alongside enterprise field sales for larger deployments. Quoted customers include the Audubon Society, Mt. Caramel Veterans Service Center, Sanofi, and the Arab-American Family Support Center.
The business model is SaaS subscription licensing with quote-based (non-publicly-disclosed) pricing, monetized across multiple product tiers and brands. The company claims a network of 170K+ customer organizations, 46M+ donors, 216K+ nonprofits, and $22B+ in annual giving supported, with headcount reported at 501–1,000. Revenue, ownership details, and management team composition are not disclosed in the source material; the company appears to be privately held and backed by private equity, with no parent company identified.
Social Solutions firmographics
Firmographics- Name
- Social Solutions
- Legal name
- Bonterra
- Website
- https://socialsolutions.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Social Solutions, operating as Bonterra, is a PE-backed vertical SaaS company providing fundraising, CSR, grants management, and case management software to nonprofits, foundations, government agencies, and corporations across 70+ countries, serving 170K+ organizations through acquired product brands plus its Bonterra Que AI.
- Ownership category
- akta.pro rank
Social Solutions industry classification
Industry- Product category
- Nonprofit Management Software
- NAICS
- Human Rights Organizations (813311), Civic and Social Organizations (8134)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Public Charities & Grantmaking Intermediaries (BPAGAKAE)
Keywords
Where Social Solutions is headquartered
LocationHeadquarters
- HQ city
- Baltimore
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Social Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription Licensing: Subscription-based software licensing for nonprofit CRM, fundraising, CSR, grantmaking, and case management products. Multiple product tiers across brands including EveryAction, Network for Good, DonorDrive, Mobilize, GiveGab, Deed, CyberGrants, Apricot, and Jumpstart.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Social Solutions product offering
Product offeringCore offering
Social Solutions (Bonterra) provides cloud-based SaaS for nonprofits, foundations, government agencies, and corporations, covering fundraising CRM, donor and volunteer management, peer-to-peer fundraising, case management, grantmaking, and corporate social responsibility programs. Offerings are sold via subscription licensing across multiple product brands and unified through Bonterra Que, an agentic AI layer trained on $28B in annual giving data.
Product overview
Bonterra (formerly Social Solutions) operates as a unified social good technology platform offering a comprehensive portfolio of acquired and natively developed products organized into three main categories: Fundraising + Engagement (EveryAction, Network for Good, DonorDrive, Mobilize, GiveGab), Corporate Social Responsibility (Deed, CyberGrants), and Case Management (Apricot, Apricot for Government). The platform also includes capacity building tools (Jumpstart) and AI-powered fundraising intelligence (Bonterra Que). Trusted by over 170,000 nonprofits, foundations, and corporate teams, Bonterra supports 46M+ donors, 216K+ nonprofits, and $22B+ in annual giving across 70+ countries. The platform provides end-to-end tools for fundraising, CSR, grantmaking, and case management.
Differentiator
Problem solved
Functional benefit
Brands
- Bonterra Que: AI-powered fundraising intelligence built for nonprofits
- Bonterra Apricot
- Bonterra EveryAction
- Bonterra CyberGrants
Products and services
- EveryAction
Quantifiable outcome
- 800% increase in sustainers for Audubon Society using Bonterra EveryAction
- +2 more outcomes
Companies that use Social Solutions
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Social Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature3 records
Social Solutions partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights5 records
Social Solutions competitors and assessment
Company assessmentDirect peers
- Blackbaud: Blackbaud is the closest direct peer — the largest publicly traded vertical SaaS provider for nonprofits, offering fundraising CRM, grantmaking, financial management, and education software. Competes head-to-head with Bonterra across nearly every product line including EveryAction (CRM), CyberGrants (grants), and Network for Good (small nonprofit fundraising).
- DonorPerfect: DonorPerfect is a long-standing direct competitor in nonprofit CRM and donor management, serving small to mid-sized nonprofits with subscription-based fundraising software. Competes most directly with Network for Good and EveryAction at the lower end of the market.
- NeonCRM: NeonCRM (by Neon One) is a vertical SaaS for small and mid-sized nonprofits offering CRM, fundraising, event management, and volunteer coordination. Competes with Bonterra's Network for Good and EveryAction in the SMB nonprofit segment with a unified single-platform approach.
- Bloomerang: Bloomerang is a donor management and fundraising CRM platform purpose-built for small to mid-sized nonprofits, with strong donor retention analytics. Competes directly with EveryAction and Network for Good in the SMB nonprofit segment with an emphasis on retention science.
- Foundant Technologies: Foundant Technologies provides cloud-based grantmaking software for community foundations and philanthropies, competing directly with CyberGrants and Bonterra's foundation-targeted products. Strong overlap in grants lifecycle, applicant experience, and reporting for community foundations.
Broad incumbents
- Salesforce.org (Salesforce Nonprofit Cloud): Salesforce.org is the nonprofit arm of Salesforce offering Nonprofit Cloud, a CRM-based fundraising and program management suite. Competes with Bonterra's EveryAction and Apricot for mid-market and enterprise nonprofits, but operates as a horizontal platform with nonprofit-specific configurations rather than a vertical specialist.
- Microsoft Cloud for Nonprofits: Microsoft offers a Cloud for Nonprofits solution built on Dynamics 365 and the Power Platform, targeting enterprise nonprofits and corporate CSR programs. Overlaps with Bonterra in case management, fundraising, and corporate giving, though Microsoft approaches the market as a horizontal productivity vendor with a nonprofit industry layer.
Emerging players
- Givebutter: Givebutter is a fast-growing modern fundraising platform for nonprofits offering donation forms, peer-to-peer fundraising, events, and CRM in a freemium model. Overlaps with DonorDrive, GiveGab, and Network for Good, particularly among digitally native small nonprofits and newer entrants.
- Funraise: Funraise is a modern nonprofit fundraising platform offering donation pages, peer-to-peer fundraising, CRM, and donor management, competing with DonorDrive and EveryAction at the mid-market. Has grown rapidly with a focus on UX and nonprofit-friendly pricing.
- Submittable: Submittable is a grants management and application review platform used by foundations, governments, and corporations to manage the full grant lifecycle. Competes most directly with CyberGrants and Bonterra's grant management offerings, particularly in the foundation segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Social Solutions social profiles
Digital presenceSocial Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Social Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Social Solutions subsidiaries and ownership
Company hierarchySubsidiaries9 records
Social Solutions funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Social Solutions M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Social Solutions
What does Social Solutions do?
Social Solutions (Bonterra) provides cloud-based SaaS for nonprofits, foundations, government agencies, and corporations, covering fundraising CRM, donor and volunteer management, peer-to-peer fundraising, case management, grantmaking, and corporate social responsibility programs. Offerings are sold via subscription licensing across multiple product brands and unified through Bonterra Que, an agentic AI layer trained on $28B in annual giving data.
Is Social Solutions a public or private company?
Social Solutions is a private company. It is classified as private equity controlled and is currently operating.
When was Social Solutions founded?
Social Solutions was founded in 1996. It employs 501 to 1,000 people.
Where is Social Solutions based?
Social Solutions is headquartered in Baltimore, United States, in the North America region.
How does Social Solutions make money?
One revenue line is on record: saaS Subscription Licensing.
Who are Social Solutions's main competitors?
Direct peers on record are Blackbaud, DonorPerfect, NeonCRM, Bloomerang and Foundant Technologies. Broad incumbents are Salesforce.org (Salesforce Nonprofit Cloud) and Microsoft Cloud for Nonprofits. Emerging players are Givebutter, Funraise and Submittable.
Does Social Solutions have an API?
No public API is recorded for Social Solutions.
What industry is Social Solutions in?
Social Solutions's product category is Nonprofit Management Software. Its primary akta.pro industry code is BPAGAKAE, Public Charities & Grantmaking Intermediaries. Its NAICS code is 813311 and its SIC code is 7372.