Approved Group International

What Approved Group International does

Approved Group International (AGI), incorporated in Malaysia as APPROVED GROUP INTERNATIONAL SDN BHD (registration 1270449-P), is a privately held forensic investigation and disaster restoration firm headquartered at Batu Caves, Selangor, with stated operations across 22+ countries. The company delivers five integrated service lines — forensic investigation (engineering, fire and explosion, vehicle, digital, questioned documents), disaster restoration (content, property, electrical, electronic, document and media, plant and machinery, mould remediation, and 24/7/365 emergency response), damage assessment (lifts, escalators, plant and machinery, technical, lightning), business continuity management (emergency response plans, BCP, infrared thermography, plant residual life analysis), and coronavirus sanitization/disinfection/sterilization. Underlying technology includes Matterport-based 4K 3D virtual site walkthroughs for remote, court-admissible documentation; SteraMist Binary Ionization Technology (originally co-developed with DARPA) and Ultra-Low Volume (ULV) misting for sterilization; and non-destructive investigation methods (close-up photography, 3D modelling, advanced thermography).

AGI earns revenue through professional-services engagements rather than subscriptions or licensing. Services are quote-based, with billing typically tied to project scope; engagement is delivered either through enterprise B2B contracts with insurance carriers, loss adjusters, reinsurers, brokers, and lawyers (the primary GTM motion) or via direct-to-consumer requests from homeowners and SMBs (notably for COVID-19 sanitization). IICRC certification, court-admissible reporting, and 24/7 emergency response capacity underpin the insurance and legal customer segment, while commercial property owners, hospitality (Shangri-La, Eastin Hotel), logistics (FedEx), facilities management (CBRE), financial institutions (Citi Bank), technology/travel (Grab), and government clients (Talentcorp Malaysia, MyXpats Centre) anchor the non-insurance enterprise base. Headcount is in the 51–100 range, no external funding rounds are recorded, and the company claims to have saved insurers over USD 200 million cumulatively via restoration-over-replacement outcomes.

Name

Approved Group International

Legal name

APPROVED GROUP INTERNATIONAL SDN BHD

Website

https://approvedgroupinternational.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Approved Group International is a Malaysia-headquartered forensic investigation and disaster restoration firm serving insurers, loss adjusters, commercial property owners and government clients across 22+ countries, delivering court-admissible reporting, restoration-over-replacement services and COVID-19 sanitization via an in-house multi-disciplinary specialist team.

Ownership category

akta.pro rank

Product category

Forensic Investigation and Disaster Restoration Services

NAICS

Remediation Services (56291)

SIC

Services-Testing Laboratories (8734), Services-Engineering Services (8711)

akta.pro primary industry

Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)

Keywords

• Forensic investigation services
• Disaster restoration services
• Damage assessment services
• Business continuity management
• Industrial sanitization services

Headquarters

HQ city

Kuala Lumpur

HQ country

Malaysia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Forensic Investigation Services: Professional forensic investigation services for insurance claims, legal proceedings, and damage causation analysis. Services include forensic engineering, fire and explosion forensics, vehicle accident investigation, digital forensics, and questioned document examination.
2. Disaster Restoration Services: Comprehensive restoration services for damaged property, equipment, electronics, documents, and plant machinery. Includes content restoration, property restoration, electrical restoration, electronic restoration, document and media restoration, plant and machinery restoration, and mould remediation.
3. Damage Assessment Services: Technical inspection and assessment services for lifts, escalators, plant and machinery, lightning damage, and technical equipment. Provides objective analysis and cost-effective solutions for insurance claims.
4. Coronavirus Sanitization Services: COVID-19 sanitization, disinfection, and sterilization services for residential and commercial settings using SteraMist and ULV misting technology. Provides up to 100 days of surface protection.
5. Business Continuity Management Services: Planning and consulting services for emergency response plans, business continuity plans, infrared thermography, and plant residual life analysis.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Approved Group International provides professional forensic investigation, damage assessment, disaster restoration, and business continuity management services to insurance companies, loss adjusters, brokers, commercial enterprises, and residential clients across 22+ countries. The company also delivers coronavirus sanitization, disinfection, and sterilization services using proprietary partnerships with Matterport (3D virtual tours) and SteraMist (Binary Ionization Technology). Services are delivered 24/7/365 by an in-house multi-disciplinary team of forensic scientists, engineers, and restoration specialists.

Product overview

AGI is a services company providing an integrated portfolio of forensic investigation and disaster restoration solutions. Its core offerings span five main service lines: (1) Forensic Investigation — covering forensic engineering, fire and explosion forensics, vehicle accident investigation, digital forensic investigation, and questioned document examination; (2) Disaster Restoration — covering emergency response, content/property/electrical/electronic/document & media/plant & machinery restoration, and mould remediation; (3) Damage Assessment — covering escalator, lift, technical, and plant & machinery inspections, plus lightning damage investigation; (4) Business Continuity Management — covering emergency response planning, business continuity planning, infrared thermography, and plant residual life analysis; and (5) Coronavirus Sanitization, Disinfection & Sterilization — using ULV misting (up to 100 days protection) and Steramist Binary Ionization Technology (6 Log Kill / 99.9999% efficacy). A notable technology-enabled feature is the Matterport 3D Virtual Tour partnership, providing 4K 3D walkthroughs of investigation sites. The company operates in 22+ countries with over 105 years of combined in-house expert experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Forensic Investigation AGI's forensic investigation services encompass forensic engineering, fire and explosion forensics, vehicle accident investigation, digital forensic investigation, and questioned document examination, delivered by in-house multi-disciplinary scientists and investigators for insurers, loss adjusters, lawyers, and corporate clients requiring court-admissible findings.
• Disaster Restoration Comprehensive restoration services for damaged property, equipment, electronics, documents, and plant machinery, including content, property, electrical, electronic, document & media, plant & machinery restoration, mould remediation, and 24/7 emergency response - a complete offering from initial emergency response through to full remediation for commercial and residential clients.
• Damage Assessment Technical inspection and assessment services for lifts, escalators, plant and machinery, lightning damage, and technical equipment, using non-destructive techniques such as close-up photography and 3D imaging to deliver objective analysis and court-ready reports for insurance claims.
• Business Continuity Management Planning and consulting services for emergency response plans, business continuity plans, infrared thermography, and plant residual life analysis, designed to help organisations prepare for and recover from unforeseen events affecting production, facilities, and equipment.
• Coronavirus Sanitization, Disinfection & Sterilization COVID-19 sanitization, disinfection, and sterilization services for residential and commercial settings using Ultra-Low Volume (ULV) misting (90-95% pathogen eradication with up to 100 days of surface protection) and SteraMist Binary Ionization Technology (99.9999% efficacy, 6 Log Kill). Delivered by IICRC-certified technicians in compliance with WHO, CDC, EPA, and Malaysia Ministry of Health guidelines.
• Matterport 3D Virtual Tour Service A technology-enabled forensic documentation service providing full digital 4K 3-dimensional walkthroughs of investigation sites, remotely accessible from a computer or mobile device. Users can measure, zoom, take notes, and collaborate in real time. Supports court-admissible documentation and reduces reinspection needs.

Quantifiable outcome

• Saved Insurance companies over USD 200 million from equipment restoration over total replacement
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MatterportcoreTechnology or Integration · 1 January 2021AGI partnered with global spatial data leader Matterport to utilize their revolutionary 3D walkthrough technology for remote forensic investigation and site documentation. Matterport 3D enables full digital, 4K 3-dimensional walkthroughs of investigation sites that are remotely accessible, allowing measurement, zoom, note-taking, and collaboration without physical presence.
• L3M InternationalcoreStrategic or Co-development PartnerL3M International is TOMI Environmental Solutions, Inc.'s Asian representative. AGI partnered with L3M to bring SteraMist sterilization and decontamination technology to Asian markets. SteraMist uses Binary Ionization Technology (BIT) and was originally developed for U.S. Department of Defense applications.
• TOMI Environmental Solutions, Inc.coreTechnology or IntegrationTechnology provider for SteraMist, a hydrogen peroxide-based sterilization system achieving 99.9999% pathogen reduction. The technology was co-developed with DARPA and received EPA approval. AGI serves as their authorized service provider in Asia.
• Approved Forensics Sdn Bhd (AFSB)minorStrategic or Co-development PartnerAFSB is an associated forensic investigation entity that conducts detailed water damage analysis on lifts and escalators. Referenced in SC Shopping Centre case study for lift and escalator damage assessment.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• J.S. Held: Specialist consulting firm in forensic engineering, environmental, and equipment consulting. Comparable in forensic-investigation and damage-assessment services targeting insurance and legal clients.
• Polygon Group: European-headquartered property damage restoration and temporary climate-control specialist. Operates globally in 20+ countries; directly comparable to AGI in cross-border restoration capacity and insurance-industry focus.
• ICOR International: Specialist in electronic and equipment restoration/recovery. Comparable to AGI's electronic restoration and document/media restoration service lines.
• Servpro Industries: Large North American restoration and cleaning franchise network offering fire/water/mould remediation and commercial cleaning. Overlaps directly with AGI's disaster restoration and sanitization service lines.
• YA Group: Forensic engineering and fire investigation firm serving insurance carriers, attorneys, and corporations. Directly comparable to AGI's forensic investigation and damage causation services.
• BELFOR Holdings: The global leader in disaster recovery and property restoration, with 22+ country presence. Directly comparable to AGI in service lines (fire, water, mould remediation) and target customers (insurers, corporates), but at materially larger scale.
• EFI Global (Engineering & Fire Investigations): Forensic engineering, fire investigation, and failure-analysis firm serving insurance and legal markets. Closely matches AGI's forensic engineering and damage-causation offerings.

Regional players

• BMS Group: Independent specialist insurance and reinsurance broker. Comparable in addressing the same insurance-industry buyer cohort, but in a different vertical (brokerage rather than restoration).

Broad incumbents

• Sedgwick: Global claims management, loss adjusting, and managed repair services firm. Larger incumbent competing for insurer-driven restoration and business-continuity work.
• Crawford & Company: Global claims management and loss-adjusting firm serving insurers. Adjacent to AGI's insurance-channel GTM; competes for the same insurer and loss-adjuster relationships, though from a broader services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/agifreeyourmind
• YouTubeyoutube.com/user/ApprovedGroup
• Facebookfacebook.com/approvedgroupinternational
• LinkedInlinkedin.com/company/approvedgroupinternational
• Instagraminstagram.com/approvedgroup

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Approved Group International