Abicare

What Abicare does

Abicare is a UK-based home care services provider founded in 2006, operating as a non-profit entity (Abicare Services Ltd) through five regional offices across England and Wales — Salisbury (headquarters), Basingstoke, Bradford-on-Avon, Swindon, and Wales (New Inn Pontypool). The company delivers a comprehensive portfolio spanning two core care delivery models: Live-in Care (24/7 one-to-one care in the client's home) and Visiting/Domiciliary Care (flexible scheduled visits). These are layered with specialised streams including Dementia, Neurological, Palliative, Bariatric, Mental Health, Learning Disability, Autism, Acquired Brain Injury, Convalescent, Respite, and Companionship care. In April 2026, the company launched a Hospital@Home division providing hospital-level care to recently discharged patients, initially in the South West of England and South Wales, with stated UK-wide expansion plans.

The company's technology stack centres on its proprietary Abilink system — an internal platform for elderly care coordination and monitoring that supports interoperability and underpins the firm's intranet — paired with an extensive e-learning platform delivering fast-track carer certification programs (six-day and two-day tracks) and proprietary training content. The firm is regulated by the Care Quality Commission (CQC) in England (achieving "Good" ratings across all locations) and the Care Inspectorate Wales (CIW) in Wales, and holds membership in the Homecare Association, the Armed Forces Covenant, and the Age-friendly Employer Pledge.

Revenue is generated predominantly through recurring weekly care fees (live-in care starts at £1,216/week, tiered by dependency), supplemented by state-funded and managed-services contracts with 30+ UK local authorities, NHS trusts, and CCGs, plus partially-funded hybrid packages and personal-budget/direct-payment arrangements. Go-to-market combines a direct-to-consumer motion (website enquiries, phone, free care assessments) with enterprise field sales targeting institutional commissioners; services are delivered by employed (vetted, trained) carers. Customer segments span self-funded individuals/families, state-funded local authority and NHS clients, and mixed-funded packages, with primary user populations covering elderly individuals, dementia and neurological patients, palliative patients, and post-hospital convalescent cases.

Name

Abicare

Legal name

Abicare Services Ltd

Website

https://abicare.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Abicare is a UK-based non-profit home care services provider operating across England and Wales, delivering live-in and visiting care plus specialist dementia, neurological, and palliative services to elderly and vulnerable individuals through five regional offices and partnerships with 30+ local authorities and NHS trusts.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Respite In-Home Care (Short-Term Relief) (HLADAGAH)

Keywords

• Home care services
• Live-in care
• Domiciliary care
• Specialist dementia care
• Respite care

Headquarters

HQ city

Salisbury

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Live-in Care Services: Full-time residential care services where vetted carers live with clients in their homes, providing 24/7 one-to-one care. Pricing starts from £1,216 per week, with costs determined by dependency levels and care assessment. Revenue is recurring based on care duration.
2. Visiting/Domiciliary Care Services: Regular scheduled visits to client homes providing personal care, domestic support, and companionship. Flexible visiting care in areas around Salisbury, Swindon, Bradford-on-Avon, Basingstoke, and South East Wales.
3. State-Funded Care Contracts: Care services funded by local authorities, NHS, and social services through personal budgets, direct payments, and Individual Services Funds (ISF). Includes partially-funded packages where council covers part and client pays privately.
4. Respite and Holiday Care: Short-term care services providing relief for regular caregivers. Can be live-in or visiting arrangements during caregiver breaks, holidays, or emergencies.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Abicare is a home care services agency that provides trained carers to deliver personal care, daily living support, companionship, and specialist clinical care to elderly and vulnerable adults in their own homes across England and Wales. Its services span live-in care (a vetted carer residing in the client's home) and visiting/domiciliary care (scheduled home visits), with specialist programs for dementia, neurological conditions, palliative needs, bariatric care, disabilities, mental health, learning disabilities, and autism, plus a Hospital@Home division for recently discharged hospital patients.

Product overview

Abicare is a home care services agency providing a comprehensive portfolio of care services across England and Wales. The company's offerings span two primary care delivery models: Live-in Care (where a vetted carer lives with the client 24/7) and Visiting Care (flexible domiciliary care visits). These core services are supplemented by specialized care streams including Dementia Care, Neurological Care, Palliative Care, Bariatric Care, Disabled Home Care, Acquired Brain Injury Care, Mental Health Care, Learning Disabilities Care, and Autism Care. Additional services include Companionship Care (launched 2022), Convalescent Care, and Respite/Holiday Care. Abicare has also launched a new Hospital@Home division to provide hospital-level care in patients' homes. The company utilizes internal technology platforms including Abilink and maintains regulatory oversight from CQC and CIW.

Differentiator

Problem solved

Functional benefit

Brands

• Hospital@Home: Hospital-level care provided in the comfort of the patient's home.
• Abilink

Products and services

• Live-in Care 24-hour around-the-clock home care where a vetted, trained Abicare carer lives with the client in their own home, delivering personalised personal care, household support, companionship, and specialist care for conditions including dementia, neurological disorders, and palliative needs. Available across England and Wales, with weekly pricing starting from £1,216 depending on dependency level.
• Visiting Care (Domiciliary Care) Flexible domiciliary care service with scheduled visits to clients' homes, ranging from short 15-minute calls to longer sessions, covering personal care, meal preparation, household tasks, companionship, and medication supervision. Available in Salisbury, Swindon, Bradford-on-Avon, Basingstoke, and South East Wales.
• Companionship Care Visiting service providing companionship, welfare checks, social support, assistance with appointments and hobbies, and light household tasks for individuals who need company but do not require full home care.
• Convalescent Care Specialist short-term care following an operation, injury, or illness, supporting rehabilitation and helping clients regain independence through tailored visiting or live-in care plans.
• Respite and Holiday Care Temporary care providing relief for regular family caregivers, with both visiting respite and live-in respite options to ensure continuity of care when primary caregivers need breaks, holidays, or emergency cover.
• Dementia Care Specialised care for individuals with Alzheimer's, vascular dementia, Lewy body dementia, frontotemporal dementia, semantic dementia, mixed dementia, and Parkinson's dementia, offered as both live-in and visiting care packages delivered by dementia-trained carers.
• Neurological Care Care for individuals with Huntington's disease, motor neurone disease, multiple sclerosis, Parkinson's disease, strokes, and acquired brain injury, delivered by trained specialist carers working alongside multidisciplinary healthcare teams.
• Palliative Care End-of-life care delivered in the comfort of the client's own home, with trained specialist carers selected for empathy and ability to support clients and their families during difficult times.
• Bariatric Care Specialist care for clients with obesity-related care needs, available as both live-in and visiting care packages.
• Disabled Home Care Comprehensive home care services for adults with physical disabilities, offered as both live-in and visiting care options to help clients remain in control of their everyday tasks.
• Acquired Brain Injury Care Specialised care for individuals who have sustained brain injuries, supporting rehabilitation and daily living through tailored care plans.
• Hospital@Home A division of Abicare providing hospital-level care to patients in their own homes, delivering complex care to recently discharged patients outside traditional clinical settings to reduce pressure on hospitals. Launched in the South West of England and South Wales with planned UK-wide expansion.
• Mental Health Care Specialised home care for adults with mental health needs, using person-centred care approaches delivered by carers trained in supporting mental health conditions.
• Learning Disabilities Care Care services for individuals with mild to severe learning disabilities, offering visiting care, live-in care, and supported living options tailored to individual needs.
• Autism Care Specialised care for individuals on the autism spectrum, from 24-hour live-in care to occasional respite, with carers trained to minimise obstacles to development and personal growth.

Quantifiable outcome

• Over 92% of Care Professionals agree they have received the training to do a great job (Staff satisfaction survey 2025)
• +1 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• The Trussell TrustminorOthers · 1 January 2023National charity partner for 2023-24. Support includes food bank collections at local offices, payroll giving for employees, weekly company quizzes with donations, fundraising events including Mount Everest cycling challenge raising over £3,000, and volunteering opportunities.
• NHScoreStrategic or Co-development PartnerAbicare collaborates closely with the NHS to ensure seamless and comprehensive care for patients transitioning from hospital to home. This includes facilitating smooth hospital discharges by providing prompt and appropriate home care solutions, offering specialised care for complex health conditions including palliative care, dementia care, and neurological care, reducing hospital readmission rates through continuous and personalised care plans, and coordinating with NHS teams to deliver integrated care services.
• 30+ Local AuthoritiescoreStrategic or Co-development PartnerAbicare works with more than 30 local authorities and many care navigators across the UK to offer home care services and guidance. This includes cost-effective care packages delivered on time, experienced support and guidance throughout the process, and live-in care that has significantly reduced failed hospital discharge rates.
• Homecare AssociationminorOthersAbicare is a member of the Homecare Association, the UK's membership body for homecare providers. As a member, they adhere to industry standards and best practices in home care.
• Care Quality Commission (CQC)coreOthersRegulated by CQC, the independent regulator of health and social care in England. Abicare has achieved a Good rating across all locations.
• Care Inspectorate Wales (CIW)coreOthersRegistered and inspected by CIW, who register, inspect and take action to improve the quality and safety of services in Wales.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Alina Homecare: Regional UK home care specialist delivering visiting, live-in, dementia, and complex care with private and local authority funding; comparable service mix and geographic overlap with Abicare in central and southern England.
• Bluebird Care: UK-wide home care franchise providing visiting, live-in, dementia, and specialist condition care to local authority, NHS, and private clients; directly competes with Abicare across funding sources and service lines.
• Prestige Nursing + Care: UK provider combining homecare with nursing staffing, offering complex and condition-led care at home; competes with Abicare in live-in and visiting care, particularly in the South of England.
• Cera Care: Tech-enabled UK home care provider offering visiting and live-in care with a digital platform for carer matching, care plans, and family updates; comparable to Abicare on services but differentiated by a heavier technology and external-capital orientation.
• Home Instead UK: Large UK franchise network providing visiting and live-in personal care for older adults, including dementia and specialist conditions; directly comparable in service mix, pricing approach, and franchise-led regional expansion to Abicare's regional offices.
• Right at Home UK: UK home care franchise focused on visiting and live-in personal care, dementia, and complex conditions; closely comparable franchise model and condition-specific service portfolio to Abicare.
• Helping Hands Home Care: Established UK-wide home care specialist offering live-in, visiting, dementia, and complex condition care; the closest pure-play in-home care peer to Abicare with overlapping 24/7 live-in model and condition-specific services.

Broad incumbents

• City & County Healthcare Group: UK platform of domiciliary care, supported living, and complex care brands; larger, multi-brand incumbent serving similar local authority and private clients, against which Abicare competes for the same referral channels.
• Aveanna Healthcare UK: Multi-national home health provider with UK complex care services for adults and children; comparable in delivering complex, condition-led home care but operates at significantly larger scale than Abicare.
• Bupa Home Healthcare: UK arm of global healthcare group Bupa offering home health, complex care, and elderly care services; broader incumbent with overlapping home-based clinical and personal care capabilities versus Abicare's specialist home care business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/abicareofficial
• Facebookfacebook.com/Abicare
• LinkedInlinkedin.com/company/abicare-services-ltd
• Instagraminstagram.com/abicaregroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Abicare