Valley InterCommunity Council

What Valley InterCommunity Council does

Valley InterCommunity Council (VIC) is a 501(c)(3) California nonprofit (Tax ID 95-2653387) founded in 1964 in Studio City as the Valley Interfaith Council and rebranded to its current name to reflect an expanded social-services mission. It operates three multipurpose senior centers (Sherman Oaks / East Valley, Bernardi in Van Nuys, and Alicia Broadus-Duncan in Pacoima) plus 11 congregate dining sites, delivering nutrition, transportation, case management, evidence-based wellness programs, and Enhanced Care Management (ECM) for Medi-Cal beneficiaries to adults aged 60+ across 113 zip codes in the San Fernando Valley. Annual service volume exceeds 300,000 home-delivered meals and 100,000 congregate meals, with over 1,000,000 meals delivered during the COVID-19 pandemic surge. The organization does not operate proprietary technology; service delivery is built on physical centers, fleet transportation, and standard web/digital tools (Wix-hosted site, Donorbox donations, social media channels).

The business model is a hybrid nonprofit funding stack: government contracts with the Los Angeles County Department of Aging and the City of Los Angeles Department of Aging provide the anchored revenue for nutrition and transportation; seven tiered monthly sponsorships ($25-$1,000+) and one-time donations supply supplemental funding; and voluntary suggested donations from clients ($3.10/meal, $0.50/ride) provide nominal cost recovery. Go-to-market is community-led and referral-driven, leveraging the senior centers, partnerships with healthcare providers, government agencies, and academic institutions (UCLA Longevity Center, USC, Cal State), and event-driven engagement (art exhibitions, block parties, holiday celebrations). Leadership includes President/CEO Stephanie Galloway (MSW), Director of Nutrition Garnik Ghazaryan (MS in Nutritional Science), Director of Operations Leticia Perez, and ABD Site Director Robert Winn (30+ years tenure). The organization employs 51-100 staff and has earned the Candid Platinum Transparency Award 2025, LA Daily News Reader's Favorite Choice Award 2024, and California Nonprofit of the Year 2020.

Name

Valley InterCommunity Council

Legal name

San Fernando Valley InterCommunity Council

Website

https://vic-la.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

51–100 employees

Short description

Valley InterCommunity Council is a 501(c)(3) nonprofit that provides free nutrition, transportation, case management, and wellness programs to seniors aged 60+ through three multipurpose centers and 11 dining sites across the San Fernando Valley, funded by government contracts and donations.

Ownership category

akta.pro rank

Product category

Senior Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Senior services
• Senior nutrition programs
• Home-delivered meals
• Senior transportation services
• Case management

Headquarters

HQ city

Van Nuys

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Donations and Sponsorships: VIC operates as a 501(c)(3) nonprofit organization funded primarily through charitable donations. Monthly sponsorship tiers range from $25 to $1,000+ per month, providing benefits including website recognition, newsletter features, and event tabling opportunities.
2. Government Contracts: VIC is contracted with the Los Angeles Department of Aging to provide nutrition and transportation services to seniors. The transportation program is partially funded by the City of Los Angeles Department of Aging.
3. Voluntary Donations for Services: While core services are free to qualifying seniors, VIC accepts voluntary donations of $3.10 per meal and $0.50 per ride. These suggested donations are encouraged but not mandatory.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Valley InterCommunity Council (VIC) is a 501(c)(3) nonprofit that provides an integrated network of free senior services across the San Fernando Valley through three Multipurpose Senior Centers (Sherman Oaks, Bernardi, and Alicia Broadus-Duncan). Its core offering includes home-delivered meals and congregate dining (11 sites), case management, door-to-door transportation, evidence-based wellness programs, and Enhanced Care Management for Medi-Cal beneficiaries. All services are provided free of charge to qualifying seniors aged 60+, funded by donations, sponsorships, and government contracts with the LA Department of Aging.

Product overview

Valley InterCommunity Council (VIC) is a nonprofit organization providing an integrated network of senior services across the San Fernando Valley through its three Multipurpose Centers (Sherman Oaks, Bernardi, and Alicia Broadus-Duncan). The core portfolio consists of Nutrition Programs (Home-Delivered Meals and Congregate Dining at 11 sites), Case Management, Transportation Services, Evidence-Based Programs, and Enhanced Care Management. VIC operates as a unified service platform supporting food security, wellness, and social connection for adults aged 60+. Additional offerings include food pantries, the Adopt-a-Senior program, and community events. All services are free or low-cost to qualifying seniors, funded through donations, sponsorships, and partnerships with the Los Angeles Department of Aging and City of Los Angeles.

Differentiator

Problem solved

Functional benefit

Products and services

• Home-Delivered Meals Nutritious hot meals delivered directly to homebound seniors aged 60+ who cannot cook for themselves or leave their homes. The program supports food security and serves as a wellness check for some of the most underserved citizens in the San Fernando Valley.
• Congregate Dining Hot, nutritious meals served at 11 designated dining sites across the San Fernando Valley for seniors aged 60+, promoting social interaction and community engagement. Over 100,000 congregate meals were served in 2023.
• Case Management Coordinated medical, social, and daily living services delivered through case managers to help older adults remain safe, healthy, and independent in their homes. Staff include licensed social workers and care coordinators.
• Transportation Services Door-to-door wheelchair-accessible transportation for qualifying seniors to medical appointments, grocery stores, banks, and senior centers. The program is contracted with the Los Angeles Department of Aging and the City of Los Angeles Department of Aging.
• Evidence-Based Wellness Programs Structured exercise classes and wellness programs for older adults including fall prevention, chronic disease management, diabetes education, caregiver support, and behavioral health programs. Offered across all three multipurpose senior centers.
• Enhanced Care Management (ECM) No-cost care management services for Medi-Cal beneficiaries that connect clients to essential community resources and additional support services. ECM addresses navigating healthcare systems, accessing benefits, and coordinating care across multiple providers.
• Food Pantry Program Multiple food pantries hosted weekly where seniors can collect donated food for free to combat food insecurity. Operated at VIC's senior center locations.
• Sherman Oaks / East Valley Multipurpose Senior Center A multipurpose senior center in Sherman Oaks serving the East Valley area with daily hot meals, activities, classes, transportation coordination, and social support for adults aged 60+.
• Bernardi Multipurpose Senior Center A multipurpose senior center in Van Nuys serving the Mid Valley area with daily hot meals, community service programs, food bank access, and activities including dance exercise, art, tai chi, yoga, ESL classes, choir singing, and community events.
• Alicia Broadus-Duncan Multipurpose Senior Center (Club Pacoima) A multipurpose senior center in Pacoima serving the North East Valley with daily hot meals, Zumba, yoga, chess club, jewelry making, pool, bingo, karaoke, choir, knitting, and social programs for adults aged 60+.

Quantifiable outcome

• Over 400,000 total meals served annually (308,000 homebound + 100,000+ congregate)
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, secondary and minor.

• Los Angeles County Department of AgingcoreStrategic or Co-development PartnerPrimary government contractor providing funding and oversight for senior nutrition and transportation services. VIC is contracted to provide meals and transportation under this partnership.
• City of Los Angeles Department of AgingcoreStrategic or Co-development PartnerFunding partner for transportation services partially funded by the City. Partnership enables VIC to provide door-to-door transportation for qualifying seniors.
• LA County Department of Arts & CulturesecondaryGTM or Marketing PartnerSponsors community art shows at VIC senior centers, providing programming support for senior creative activities.
• Tierra del SolsecondaryStrategic or Co-development PartnerCommunity partner organization supporting VIC programs.
• US Aging (n4a)secondaryStrategic or Co-development PartnerNational association membership providing resources and advocacy for aging services.
• Los Angeles County Department of Parks and RecreationsecondaryStrategic or Co-development PartnerCommunity partner supporting senior programs and activities.
• California State UniversityminorStrategic or Co-development PartnerEducational partner potentially providing student volunteers and internship opportunities.
• University of Southern CaliforniaminorStrategic or Co-development PartnerEducational partner potentially providing student volunteers and academic collaboration.
• UCLA Longevity CentersecondaryStrategic or Co-development PartnerAcademic partner focused on aging research and programs.
• American Society on AgingminorStrategic or Co-development PartnerProfessional association membership for aging services professionals.
• Valley Industry and Commerce Association (VICA)minorGTM or Marketing PartnerLocal business association partnership supporting community commerce.
• SilverSneakersminorStrategic or Co-development PartnerFitness program partner for senior exercise classes and wellness programs.
• Anthem Blue Cross Blue ShieldminorStrategic or Co-development PartnerHealthcare insurance partner supporting senior wellness initiatives.
• California NonprofitsminorStrategic or Co-development PartnerStatewide nonprofit association membership providing resources and advocacy.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ONEgeneration: LA-area nonprofit operating senior centers, adult day care, in-home supportive services, and meal programs for older adults — directly comparable to VIC's integrated service platform in a neighboring LA sub-region.
• Meals on Wheels of America: National umbrella organization supporting home-delivered meal programs for seniors, of which VIC's home-delivered meal service is functionally a member-program equivalent — highly comparable service line and beneficiary profile.
• Institute on Aging: San Francisco Bay Area nonprofit providing in-home care, adult day care, care management, and PACE-aligned senior services — comparable integrated service portfolio with a regional single-market footprint like VIC.
• WISE & Healthy Aging: Los Angeles nonprofit providing senior centers, congregate and home-delivered meals, transportation, and case management — closely mirrors VIC's multipurpose center and nutrition service model.
• St. Barnabas Senior Services: LA-based senior services nonprofit offering meals, adult day programs, case management, and wellness activities. Comparable mission, funding mix (government contracts plus donations), and beneficiary profile to VIC.
• Human Services Association: Los Angeles-area nonprofit serving seniors and families with meals, case management, and community programs. Comparable funding mix (government contracts + donations) and operational footprint to VIC.
• Partners in Care Foundation: Southern California nonprofit delivering community-based care management, evidence-based wellness programs, and caregiver support — directly overlaps with VIC's case management and Evidence-Based Programs offerings.
• Jewish Family Service LA: Large LA-based nonprofit providing senior services including case management, meals, transportation, and benefits access — comparable integrated service model targeting older adults in the LA region.

Others

• LA Care Health Plan: LA County's largest Medi-Cal managed care plan and a contracting counterparty for VIC's Enhanced Care Management program. Not a direct service peer but a key ecosystem participant for VIC's ECM revenue stream.

Broad incumbents

• Catholic Charities of Los Angeles: Large LA nonprofit providing senior services among a much broader social services portfolio. Larger scale and broader mission, but overlaps with VIC on senior case management, meals, and benefits navigation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sfvalleycouncil
• YouTubeyoutube.com/@AliciaBroadous-DuncanMPC
• Facebookfacebook.com/YourBridgeToHelp
• Instagraminstagram.com/valleyintercommunitycouncil
• LinkedInlinkedin.com/company/valley-intercommunity-council-vic

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valley InterCommunity Council