Metropolitan Warehouse
Metropolitan Warehouse & Delivery is a privately held, asset-based U.S. logistics company founded in 1989 that provides white-glove delivery, warehousing, and 3PL services to e-commerce furniture brands, retailers, manufacturers, and interior designers across 98% of U.S. ZIP codes.
- Company typePrivate
- Founded1989
- HeadquartersPerth Amboy, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Metropolitan Warehouse does
Metropolitan Warehouse & Delivery Corp. is a privately held, asset-based logistics company founded in 1989 and headquartered in 960 High Street, Perth Amboy, New Jersey. The company specializes in white-glove delivery, warehousing, and third-party logistics (3PL) services for the furniture industry, operating across approximately 98% of U.S. ZIP codes. Its customer base is concentrated in the furniture vertical and comprises e-commerce furniture brands, brick-and-mortar furniture retailers, furniture manufacturers, and interior designers, with named enterprise customers including BJ's, Castlery, Flexsteel, and American Furniture Alliance.
The company's service portfolio includes a five-tier residential delivery offering (White Glove Delivery with assembly, White Glove without assembly, Room of Choice Delivery, Threshold Delivery, and Doorstep Delivery), a Commercial/B2B Solutions line, and Warehousing/3PL services. A premium sub-brand, Metropolitan Premier, is in development as an elevated tier above the existing white-glove products. Underlying technology consists of a logistics platform providing real-time shipment tracking, automated customer status notifications, and integrations into client systems; the company does not disclose an API, mobile application, or proprietary AI/ML capabilities. Operational metrics cited by the company include claims and damage rates under 2%, a 98% on-time delivery rate, and more than 4.2 million successful deliveries to date.
Revenue is generated through two primary mechanics: per-shipment transaction fees on delivery services (priced via custom, quote-based multi-year contracts) and recurring monthly warehousing/3PL fees based on storage volume and fulfillment throughput. The go-to-market is direct B2B enterprise field sales targeting furniture shippers, supplemented by an inside-sales funnel for website quote requests and a carrier partnership program that extends last-mile coverage through third-party carriers. The company also maintains an international agent office in Shenzhen, China (via Shenzhen DrayEasy Logistics Technology Co., Ltd) to coordinate logistics with Chinese furniture manufacturers supplying U.S. shippers.
Metropolitan Warehouse firmographics
Firmographics- Name
- Metropolitan Warehouse
- Legal name
- Metropolitan Warehouse & Delivery Corp.
- Website
- https://metropolitanwarehouse.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Metropolitan Warehouse & Delivery is a privately held, asset-based U.S. logistics company founded in 1989 that provides white-glove delivery, warehousing, and 3PL services to e-commerce furniture brands, retailers, manufacturers, and interior designers across 98% of U.S. ZIP codes.
- Ownership category
- akta.pro rank
Metropolitan Warehouse industry classification
Industry- Product category
- Furniture Logistics Services
- NAICS
- Couriers and Express Delivery Services (49211), General Warehousing and Storage (49311)
- SIC
- Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Furniture & Home Furnishings White-Glove Delivery (TLAAAKAA)
- akta.pro secondary industry
- Assembly, Installation & In-Home Setup Services (White-Glove Add-On) (TLAAAKAJ)
Keywords
Where Metropolitan Warehouse is headquartered
LocationHeadquarters
- HQ city
- Perth Amboy
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Metropolitan Warehouse business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- White Glove Delivery Services: Premium delivery services for high-end furniture and oversized goods including in-home assembly. Revenue generated through delivery fees charged to retailers, e-commerce brands, and manufacturers for reliable, professional white glove logistics services.
- Warehousing and 3PL Solutions: Scalable warehousing and third-party logistics services for inventory management and fulfillment optimization. Revenue generated through storage fees and fulfillment charges based on inventory volume and throughput.
- Commercial/B2B Solutions: B2B logistics solutions for commercial furniture needs including office furniture delivery and installation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | White Glove Delivery - Premium service with in-home assembly |
| Other | Multi-year contract | Room of Choice Delivery |
| Other | Multi-year contract | Threshold Delivery |
| Other | Multi-year contract | Doorstep Delivery |
| Subscription | Monthly | Warehousing/3PL Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Metropolitan Warehouse product offering
Product offeringCore offering
Metropolitan Warehouse & Delivery is an asset-based, nationwide logistics company specializing in white glove delivery for high-end furniture and oversized goods. It offers tiered last-mile delivery services (white glove with assembly, white glove without assembly, room of choice, threshold, and doorstep), commercial/B2B logistics solutions, and scalable warehousing and 3PL fulfillment for retailers, e-commerce brands, designers, and manufacturers across the U.S.
Product overview
Metropolitan Warehouse & Delivery is an asset-based, nationwide logistics company offering a tiered suite of white glove delivery and logistics services for the furniture industry. The core product portfolio includes five delivery service tiers (White Glove Delivery with assembly, White Glove without Assembly, Room of Choice, Threshold Delivery, and Doorstep Delivery) plus Commercial/B2B solutions, all built around the company's core differentiator of professional white glove handling. The offering is complemented by Warehousing/3PL Solutions for inventory management and fulfillment optimization, with an upcoming elevated tier called Metropolitan Premier. The company operates without a unified software platform but offers technology features including real-time tracking and automated updates.
Differentiator
Problem solved
Functional benefit
Brands
- Metropolitan Premier: Premium delivery services coming soon, as indicated on the company website.
Products and services
- White Glove Delivery Premium last-mile delivery service for high-end furniture and oversized goods, including careful warehouse-to-home transport, placement in the home, and professional in-home assembly. Targeted at furniture retailers, e-commerce brands, designers, and manufacturers whose end customers require a white glove experience.
- White Glove Delivery (No Assembly) White glove delivery service that provides careful handling and placement of furniture in the customer's home without an assembly component, for clients whose end customers prefer to self-assemble.
- Room of Choice Delivery Delivery service that places furniture inside a specific room of the customer's choosing, providing more targeted placement than threshold or doorstep options.
- Threshold Delivery Delivery service that places items at the doorstep or first dry area of the home, for customers seeking basic delivery without room placement.
- Doorstep Delivery Basic delivery option that places items at the exterior door of the residence, serving as the most economical furniture delivery tier.
- Commercial Solutions / B2B B2B delivery and logistics solutions tailored for commercial clients including retailers, designers, and manufacturers requiring professional logistics services for office and commercial furniture.
- Warehousing and 3PL Solutions Scalable warehousing and third-party logistics (3PL) services that optimize inventory management, streamline fulfillment, and support business growth for furniture retailers, manufacturers, and brands.
Quantifiable outcome
- Claims/damage rates under 2% across all service levels
- +3 more outcomes
Companies that use Metropolitan Warehouse
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Metropolitan Warehouse technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Metropolitan Warehouse partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Shenzhen DrayEasy Logistics Technology Co., LtdcoreDrayEasy serves as an agent office for Metropolitan Warehouse & Delivery in China, located at Room 3403, 34th Floor, West Tower, Galaxy Twin Towers, Bantian Subdistrict, Longgang District, Shenzhen City, Guangdong Province. The partnership extends Metropolitan's international presence and enables cross-border logistics coordination with Chinese manufacturers and suppliers. Support contact is Wayne Ran at +86 (0755) 2828 7273.
Scale indicators5 records
Recent moves4 records
Expansion highlights4 records
Metropolitan Warehouse competitors and assessment
Company assessmentDirect peers
- RXO, Inc. RXO's Last Mile business is one of the largest U.S. providers of big-and-bulky home delivery for furniture and appliances. Spun off from XPO in 2022, it competes head-to-head with Metropolitan for enterprise furniture and retail shipper accounts using a comparable asset-light brokerage + contracted driver model.
- J.B. Hunt Transport Services: J.B. Hunt's Final Mile Services division handles big-and-bulky home delivery and in-home assembly for major retailers. It is a direct competitor for national white-glove furniture accounts and shares Metropolitan's emphasis on trained last-mile crews and appliance/furniture shipper relationships.
- Forward Air Corporation: Forward Air (now including the acquired Pilot Freight Services) operates expedited and last-mile big-and-bulky delivery networks across the U.S. Its Omni Logistics and Final Mile services overlap directly with Metropolitan's white-glove delivery, warehousing/3PL, and inside-delivery offerings for premium and oversized goods.
- ArcBest: ArcBest's ABF Freight and Panther Premium Logistics provide LTL plus white-glove home delivery and inside installation services. They compete with Metropolitan for both B2B furniture shipments and final-mile residential delivery programs from major retailers.
- C.H. Robinson: C.H. Robinson's NAST Final Mile division provides big-and-bulky home delivery with white-glove and in-home assembly for retailers and manufacturers. It is a comparable non-asset-based white-glove and last-mile logistics provider targeting many of the same furniture and appliance shippers.
Broad incumbents
- GXO Logistics: GXO is the largest pure-play contract logistics provider in the world and offers warehousing, fulfillment, and last-mile home delivery capabilities including white-glove service. It overlaps with Metropolitan's warehousing/3PL business but at much broader scale across many verticals beyond furniture.
- FedEx Custom Critical: FedEx Custom Critical provides time-sensitive and white-glove handling for high-value, fragile shipments as part of FedEx's broader portfolio. While not a pure-play furniture specialist, it competes for premium white-glove and inside-delivery opportunities for major shippers and e-commerce brands.
- UPS Supply Chain Solutions: UPS's Supply Chain Solutions group includes white-glove transportation, home delivery, and installation services for furniture, appliances, and other big-and-bulky items. UPS competes with Metropolitan for national enterprise furniture shippers but offers this as part of a much larger logistics portfolio.
Emerging players
- Lugg: Lugg is a tech-enabled on-demand platform for big-and-bulky moving and delivery, with white-glove handling and in-home placement. It is an emerging alternative to traditional carriers for DTC furniture brands, smaller retailers, and overflow volumes that today may route to Metropolitan.
- GoShare: GoShare is a crowdsourced last-mile delivery platform specializing in large, bulky, and high-value items including furniture and appliances. It represents an emerging tech-enabled competitor targeting the same big-and-bulky delivery demand that Metropolitan addresses with its dedicated white-glove teams.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Metropolitan Warehouse social profiles
Digital presenceMetropolitan Warehouse financial estimates
Financial estimateRevenue estimate
Valuation estimate
Metropolitan Warehouse leadership team
Management profileNumber of profiles
Metropolitan Warehouse funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Metropolitan Warehouse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Metropolitan Warehouse
What does Metropolitan Warehouse do?
Metropolitan Warehouse & Delivery is an asset-based, nationwide logistics company specializing in white glove delivery for high-end furniture and oversized goods. It offers tiered last-mile delivery services (white glove with assembly, white glove without assembly, room of choice, threshold, and doorstep), commercial/B2B logistics solutions, and scalable warehousing and 3PL fulfillment for retailers, e-commerce brands, designers, and manufacturers across the U.S.
Is Metropolitan Warehouse a public or private company?
Metropolitan Warehouse is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Metropolitan Warehouse founded?
Metropolitan Warehouse was founded in 1989. It employs 251 to 500 people.
Where is Metropolitan Warehouse based?
Metropolitan Warehouse is headquartered in Perth Amboy, United States, in the North America region.
How does Metropolitan Warehouse make money?
Three revenue lines are on record. White Glove Delivery Services are the primary driver. The others are warehousing and 3PL Solutions and commercial/B2B Solutions.
Who are Metropolitan Warehouse's main competitors?
Direct peers on record are RXO, Inc., J.B. Hunt Transport Services, Forward Air Corporation, ArcBest and C.H. Robinson. Broad incumbents are GXO Logistics, FedEx Custom Critical and UPS Supply Chain Solutions. Emerging players are Lugg and GoShare.
Does Metropolitan Warehouse have an API?
No public API is recorded for Metropolitan Warehouse.
What industry is Metropolitan Warehouse in?
Metropolitan Warehouse's product category is Furniture Logistics Services. Its primary akta.pro industry code is TLAAAKAA, Furniture & Home Furnishings White-Glove Delivery, with a secondary code of TLAAAKAJ, Assembly, Installation & In-Home Setup Services (White-Glove Add-On). Its NAICS code is 49211 and its SIC code is 4210.