Family Solutions
Family Solutions USA is a private, multi-state behavioral healthcare provider founded in 2007 and headquartered in Wake Forest, NC. It delivers Medicaid-funded community mental health services — including crisis intervention, case management, and psychiatric care — to children with SED and adults with SMI across eight offices in six states.
- Company typePrivate
- Founded2007
- HeadquartersWake Forest, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Family Solutions does
Family Solutions USA is a privately held behavioral healthcare provider founded in 2007 and headquartered in Wake Forest, North Carolina. The company delivers community-based mental health services to Medicaid recipients, with a primary focus on children and adolescents with serious emotional disturbance (SED) and adults with severe mental illness (SMI). Its service portfolio spans crisis intervention, community integration, case management, psychiatric evaluation and medication management, psychosocial rehabilitation, and outpatient treatment, delivered across eight office locations in North Carolina, Illinois, Ohio, Texas, Louisiana, and Washington DC through regional subsidiaries (Family Solutions of Ohio, Family Solutions of Texas, Family Solutions of Illinois).
The business model is fundamentally Medicaid-funded, serving a population dependent on public insurance, and the company maintains CARF accreditation across most operating states (excluding Illinois) along with HIPAA compliance to meet payer credentialing standards. Federal contracting activity is referenced, and an affiliated international web property (familysolutionsintl.com) suggests adjacent cross-border or partnership development beyond the core U.S. Medicaid platform. Known leadership is lean, with Tiffany Hopkins identified as Chief Operating Officer. No parent company, private equity sponsor, or external funding rounds are disclosed.
There is no proprietary technology platform or AI/ML capability evident in the disclosed footprint; the value proposition is clinical service delivery, accreditation, and multi-state physical presence rather than software-enabled differentiation. Revenue, headcount, and growth metrics are not disclosed, limiting external triangulation of scale and trajectory.
Family Solutions firmographics
Firmographics- Name
- Family Solutions
- Legal name
- Family Solutions
- Website
- https://familysolutionsusa.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Family Solutions USA is a private, multi-state behavioral healthcare provider founded in 2007 and headquartered in Wake Forest, NC. It delivers Medicaid-funded community mental health services — including crisis intervention, case management, and psychiatric care — to children with SED and adults with SMI across eight offices in six states.
- Ownership category
- akta.pro rank
Family Solutions industry classification
Industry- Product category
- Behavioral Healthcare Services
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411), Social Assistance (624)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Family & Parenting Support Services (BPAGAEAC)
Keywords
Where Family Solutions is headquartered
LocationHeadquarters
- HQ city
- Wake Forest
- HQ country
- United States
- HQ region
- North America
Offices9 records
Markets served
Family Solutions business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Medicaid-funded Healthcare Services: Family Solutions generates revenue through Medicaid insurance coverage for behavioral healthcare services. The company accepts Medicaid plans and provides services at no out-of-pocket costs for eligible individuals. Services include crisis intervention, community integration, case management, psychiatric evaluation, medication management, psychosocial rehabilitation, and outpatient treatment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Medicaid-covered behavioral healthcare services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Family Solutions product offering
Product offeringCore offering
Family Solutions is a behavioral healthcare provider delivering crisis intervention, community integration, case management/service coordination, psychiatric evaluation and medication management, psychosocial rehabilitation, and outpatient treatment to children, adolescents, and adults with serious emotional disturbance and severe mental illness. Services are delivered in homes, schools, community settings, offices, and virtually across multiple U.S. states, funded by Medicaid with no out-of-pocket cost to eligible individuals.
Product overview
Family Solutions is a behavioral healthcare provider offering a unified portfolio of six core service offerings: Crisis Intervention (available 24/7/365), Community Integration, Case Management/Service Coordination, Psychiatric Evaluation and Medication Management, Psychosocial Rehabilitation Services, and Outpatient Treatment. Services are delivered nationwide across multiple states (Illinois, Louisiana, Ohio, Texas, and North Carolina) to children, adolescents, and adults. The organization operates on a platform model where all services are provided through local office locations with mobile/community-based delivery options. All services are delivered using evidence-based, best practice models and are accredited by CARF International (excluding Family Solutions of Illinois).
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis Intervention Services
Companies that use Family Solutions
Customer profileSegments3 records
Ideal customer profiles3 records
Family Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Family Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Social Service OrganizationscoreFamily Solutions partners with social service organizations and community stakeholders to connect families with mental health resources. These partnerships play an important role in reaching more people in need. Partners can refer clients to the program, collaborate on joint programs and events, provide feedback on services, and advocate for mental health awareness.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Family Solutions competitors and assessment
Company assessmentDirect peers
- BrightView Health: Multi-state outpatient addiction and behavioral health provider serving Medicaid populations with counseling, psychiatry, and crisis services — directly comparable community-based delivery model and payer mix to Family Solutions.
- Pinnacle Treatment Centers: Multi-state behavioral health and substance abuse treatment provider operating community-based outpatient and intensive outpatient programs across the Midwest and East Coast — similar scale, Medicaid concentration, and SED/SMI population overlap.
- Allied Behavioral Health Solutions: Ohio-based behavioral health provider offering crisis intervention, case management, and psychiatric services across Ohio — directly overlapping Family Solutions' Ohio footprint (Cincinnati, Columbus, Bedford Heights) and service mix.
- Coleman Professional Services: Ohio community-based behavioral health provider delivering crisis, case management, and psychiatric services across multiple counties — directly comparable in-service mix and Medicaid-funded SED/SMI population.
- Frontline Service: Nonprofit behavioral health and social services provider in Cleveland/Northeast Ohio offering 24/7 crisis intervention and community-based mental health services — directly comparable crisis-line and SED-adult services in Family Solutions' Ohio market.
- Talbert House: Cincinnati-based behavioral health and social services nonprofit providing crisis intervention, case management, and outpatient mental health across Ohio — listed as Family Solutions' Cincinnati crisis referral partner, indicating directly overlapping populations.
Emerging players
- Canopy Behavioral Health: Multi-site community behavioral health provider in North Carolina and Texas offering outpatient mental health and substance abuse services — comparable scale and geographic markets (NC, TX) to Family Solutions with similar SED/adult focus.
- Charlie Health: Virtual-first intensive outpatient behavioral health provider focused on adolescents and young adults with serious mental health conditions — overlapping SED population and Medicaid contracting strategy, but delivers via telehealth rather than home/community visits.
Broad incumbents
- Acadia Healthcare: Large publicly traded behavioral health operator with inpatient, residential, and outpatient facilities nationwide — broader incumbent providing overlapping psychiatric and crisis services but at facility-based scale rather than Family Solutions' community/home model.
- Universal Health Services (Behavioral Health Division): Major publicly traded hospital and behavioral health operator with significant psychiatric and crisis services capacity nationwide — broad incumbent providing overlapping services to SED/SMI populations but through facility-based delivery rather than community-based.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Family Solutions social profiles
Digital presenceFamily Solutions compliance and trust
Trust signalCompliance2 records
Family Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Family Solutions subsidiaries and ownership
Company hierarchySubsidiaries3 records
Family Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Solutions
What does Family Solutions do?
Family Solutions is a behavioral healthcare provider delivering crisis intervention, community integration, case management/service coordination, psychiatric evaluation and medication management, psychosocial rehabilitation, and outpatient treatment to children, adolescents, and adults with serious emotional disturbance and severe mental illness. Services are delivered in homes, schools, community settings, offices, and virtually across multiple U.S. states, funded by Medicaid with no out-of-pocket cost to eligible individuals.
Is Family Solutions a public or private company?
Family Solutions is a private company. It is classified as unknown and is currently operating.
When was Family Solutions founded?
Family Solutions was founded in 2007. It employs 51 to 100 people.
Where is Family Solutions based?
Family Solutions is headquartered in Wake Forest, United States, in the North America region.
How does Family Solutions make money?
One revenue line is on record: medicaid-funded Healthcare Services.
Who are Family Solutions's main competitors?
Direct peers on record are BrightView Health, Pinnacle Treatment Centers, Allied Behavioral Health Solutions, Coleman Professional Services, Frontline Service and Talbert House. Emerging players are Canopy Behavioral Health and Charlie Health. Broad incumbents are Acadia Healthcare and Universal Health Services (Behavioral Health Division).
Does Family Solutions have an API?
No public API is recorded for Family Solutions.
What industry is Family Solutions in?
Family Solutions's product category is Behavioral Healthcare Services. Its primary akta.pro industry code is BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 6241 and its SIC code is 8300.