St.Helens Council
St Helens Borough Council is a UK local government authority in Merseyside providing statutory public services — waste, council tax, education, social care, planning, licensing, and regeneration — to borough residents and businesses, funded by council tax, business rates, and government grants.
- Company typePublic
- Founded1974
- HeadquartersSt. Helens, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What St.Helens Council does
St Helens Borough Council is a local government authority serving the borough of St Helens in Merseyside, England, and is one of the six constituent local authorities of the Liverpool City Region. The council was founded in 1974 and operates from its headquarters at Town Hall, Victoria Square, St Helens, with a workforce of 1,001-5,000 employees. It delivers the full range of statutory and discretionary public services to borough residents and businesses, including waste collection, council tax administration, benefits and support, planning and regeneration, schools and education, social care, licensing, housing, roads and transport, parks, libraries, environmental health, parking, and sport and leisure. The council's digital presence is delivered through the GOSS Interactive platform, with a multilingual website, a Customer Service Hub at the Town Hall, and an active multi-channel social media footprint including Twitter, Facebook, YouTube, Instagram, LinkedIn, and TikTok.
The council's funding is derived from a mix of recurring streams: council tax collected from residents, retained business rates, one-off fees for transactional services (planning, licensing), subscription fees for optional services (e.g., the annual Garden Waste Subscription running 2 March to 18 December 2026), and central government grants, most notably the £20 million Pride in Place Programme award over 10 years for the Town Centre East and Fingerpost areas. The council has a Community Asset Transfer policy under which council-owned facilities are transferred to community organisations — the former Broadway Leisure Centre being the final site in the first tranche, awarded to Standing Tall Foundation and Saints Community Support CIC. The council reports WCAG 2.1 AA accessibility compliance for its website (with noted exceptions for some images and PDFs) and has published Ofsted Area SEND inspection findings from its February 2025 inspection. Its current capital programme includes school improvements (£6.5m+ for 2026/2027), the St Helens Transport Interchange (using low-carbon steel supplied by ECF from Italy), and a Climate Action Plan.
St.Helens Council firmographics
Firmographics- Name
- St.Helens Council
- Legal name
- St Helens Borough Council
- Website
- https://sthelens.gov.uk
- Company type
- Public
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- St Helens Borough Council is a UK local government authority in Merseyside providing statutory public services — waste, council tax, education, social care, planning, licensing, and regeneration — to borough residents and businesses, funded by council tax, business rates, and government grants.
- Ownership category
- akta.pro rank
St.Helens Council industry classification
Industry- Product category
- Local Government Public Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Emergency and Other Relief Services (624230), Other Services to Buildings and Dwellings (561790)
- SIC
- Services-Social Services (8300), Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Community Centers & Neighborhood Support Services (BPAGAEAL)
Keywords
Where St.Helens Council is headquartered
LocationHeadquarters
- HQ city
- St. Helens
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
St.Helens Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Council Tax: Local taxation collected from residents to fund council services
- Service Fees: Fees for various council services including garden waste subscription, planning applications, licensing
- Government Grants: Central government funding including Pride in Place Programme (£20m over 10 years) and school improvement funding (£6.5m for 2026/2027)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Garden Waste Subscription Service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
St.Helens Council product offering
Product offeringCore offering
St Helens Borough Council is a statutory local government authority delivering a comprehensive range of public services to residents of the St Helens borough in Merseyside, England. Core services include waste and recycling collection (with a paid garden waste subscription), council tax billing and collection, housing benefits and welfare support, planning and building control, schools and education, adult and children's social care, licensing and permissions, roads and transport, environmental health, parks and open spaces, libraries, leisure, and registration of births, marriages, and deaths. The council also leads community regeneration through programmes such as the Pride in Place Programme and a Community Asset Transfer policy that hands former council facilities over to local community organizations.
Product overview
St Helens Borough Council is a local government authority providing public services to residents of St Helens, England. The council does not offer a technology product or software platform; its services are civic in nature, including bins and waste collection, council tax, schools and education, planning and regeneration, social care, roads and transport, licensing, housing, parks and open spaces, health and wellbeing, business and investment support, sport and leisure, libraries and arts, parking, and environmental services. The website is powered by GOSS Interactive digital platform technology.
Differentiator
Problem solved
Functional benefit
Products and services
- Bins and Waste Collection Service
- Council Tax Administration
- Benefits and Support Service
- Planning and Regeneration Service
- Schools and Education Service Local authority oversight of schools, education provision, and school capital improvements across the St Helens borough, with £6.5m+ committed to school improvements for the 2026/2027 fiscal year.
- Social Care Service Adult and children's social care provision for residents of the St Helens borough, including assessment, support planning, and safeguarding.
- Licensing and Permissions Service Issuance of licences and permits (e.g., premises, alcohol, taxis, events) within the St Helens borough under statutory powers.
- Roads and Transport Service Local highways maintenance, transport infrastructure (including the St Helens Transport Interchange capital project), and transport policy for the St Helens borough.
- Births, Marriages and Deaths Registration Statutory registration of births, marriages, and deaths for residents of the St Helens borough.
- Parking Service Management of on-street and council car parks, parking enforcement, and penalty charge notices within the St Helens borough.
- Libraries, Arts and Archives Service Public library network, arts programmes, and archival services for the St Helens borough, including commissioned initiatives such as Creative Alternatives arts on prescription.
- Sport, Leisure and Tourism Service Leisure facilities, sports development, and tourism promotion for the St Helens borough, including former facilities (e.g., Broadway Leisure Centre) being transferred to community organisations.
- Homes and Property Service Housing advice, homelessness support, private sector housing enforcement, and council housing-related services for the St Helens borough.
- Environmental Issues Service Environmental health, pollution control, climate action, and sustainability initiatives (including the Climate Action Plan and use of low-carbon materials in capital projects) for the St Helens borough.
- Business and Investment Service Business support, investment promotion, and economic development advice for businesses in the St Helens borough, with a focus on Town Centre East and Fingerpost regeneration.
- Parks and Open Spaces Service Management of public parks, open spaces, and green infrastructure (including Victoria Park) within the St Helens borough, including hosting of community events such as Armed Forces Day.
- Health and Wellbeing Service Public health, health improvement, and wellbeing programmes for residents of the St Helens borough, including the commissioned Creative Alternatives arts on prescription service.
- Council and Democracy Service Support to elected councillors, council meetings, democratic processes, and transparency functions for the St Helens borough, including the Neighbourhood Board structure.
- People and Communities Service Community development, voluntary sector support, and Community Asset Transfer policy delivery for the St Helens borough, enabling local groups to take on council facilities.
- Work and Employment Service Council vacancies, job-seeking help, apprenticeships, and children's social work recruitment for the St Helens borough.
Quantifiable outcome
- £20 million investment in Town Centre East and Fingerpost over 10 years through Pride in Place Programme
- +2 more outcomes
Companies that use St.Helens Council
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
St.Helens Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
St.Helens Council partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Standing Tall FoundationcoreCommunity organization recommended to take over the lease of the former Broadway Leisure Centre in St Helens through the borough council's Community Asset Transfer policy. Selected for demonstrating a robust business model and clear commitment to delivering services for local residents.
- Saints Community Support CICcoreCommunity organization (Community Interest Company) recommended to take over the lease of the former Broadway Leisure Centre in St Helens through the council's Community Asset Transfer policy.
- ECF (European Climate Fund)minorECF supplies low carbon steelwork from Italy for the St Helens Transport Interchange construction. The green steel product uses electric arc furnace technology with recycled scrap metal, resulting in carbon content typically 60-75% lower than traditional blast furnace steel.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
St.Helens Council competitors and assessment
Company assessmentRegional players
- Warrington Borough Council: Unitary authority in Cheshire adjacent to the Liverpool City Region. Functions as a comparable mid-scale English council with similar transport-interchange and regeneration profile relevant to St Helens's infrastructure delivery.
- Wigan Council: Nearby Greater Manchester metropolitan borough with comparable population and socio-economic profile (industrial heritage, post-industrial regeneration needs). Relevant peer for benchmarking Pride in Place-type regeneration programmes.
- Bolton Council: Larger Greater Manchester metropolitan borough that operates similar statutory services; comparable as a service-delivery benchmark outside the immediate Liverpool City Region cluster.
- Tameside Metropolitan Borough Council: Greater Manchester metropolitan borough of broadly similar population and economic profile, providing an external benchmark for council-tax-base resilience and regeneration funding outcomes.
- Salford City Council: Greater Manchester metropolitan borough broadly comparable in scale; notable for progressive community-asset and regeneration approaches that mirror St Helens's Community Asset Transfer direction. Useful reference for CAT pipeline design.
Direct peers
- Sefton Metropolitan Borough Council: Fifth Liverpool City Region borough council; serves a similar population and operates the same statutory metropolitan borough functions. Direct functional peer for service-delivery benchmarking.
- Halton Borough Council: Sixth member of the Liverpool City Region combined authority and a unitary borough with comparable scale and service mix to St Helens. Operates under the same legislative framework and faces similar funding pressures.
- Knowsley Metropolitan Borough Council: Neighbouring metropolitan borough council within the Liverpool City Region, comparable in population scale (~150k residents), service mix and funding profile. Provides a near-1:1 demographic and economic comparison for St Helens.
- Wirral Metropolitan Borough Council: Adjacent Merseyside metropolitan borough council delivering the same statutory services under the same regulatory framework. Operates with comparable funding sources (council tax, central grants) and similar urban-suburban demographic profile.
- Liverpool City Council: The lead authority of the Liverpool City Region that St Helens is part of; operates the same statutory framework as a metropolitan borough council delivering identical service categories (waste, planning, social care, housing). Direct peer by tier and city-region adjacency.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
St.Helens Council social profiles
Digital presenceSt.Helens Council compliance and trust
Trust signalCompliance1 record
St.Helens Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
St.Helens Council leadership team
Management profileNumber of profiles
Profiles1 record
St.Helens Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St.Helens Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St.Helens Council
What does St.Helens Council do?
St Helens Borough Council is a statutory local government authority delivering a comprehensive range of public services to residents of the St Helens borough in Merseyside, England. Core services include waste and recycling collection (with a paid garden waste subscription), council tax billing and collection, housing benefits and welfare support, planning and building control, schools and education, adult and children's social care, licensing and permissions, roads and transport, environmental health, parks and open spaces, libraries, leisure, and registration of births, marriages, and deaths. The council also leads community regeneration through programmes such as the Pride in Place Programme and a Community Asset Transfer policy that hands former council facilities over to local community organizations.
Is St.Helens Council a public or private company?
St.Helens Council is a public company. It is classified as state government owned and is currently operating.
When was St.Helens Council founded?
St.Helens Council was founded in 1974. It employs 1,001 to 5,000 people.
Where is St.Helens Council based?
St.Helens Council is headquartered in St. Helens, United Kingdom, in the Europe region.
How does St.Helens Council make money?
Three revenue lines are on record. Council Tax is the primary driver. The others are service Fees and government Grants.
Who are St.Helens Council's main competitors?
Regional players on record are Warrington Borough Council, Wigan Council, Bolton Council, Tameside Metropolitan Borough Council and Salford City Council. Direct peers are Sefton Metropolitan Borough Council, Halton Borough Council, Knowsley Metropolitan Borough Council, Wirral Metropolitan Borough Council and Liverpool City Council.
Does St.Helens Council have an API?
No public API is recorded for St.Helens Council.
What industry is St.Helens Council in?
St.Helens Council's product category is Local Government Public Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs). Its NAICS code is 9251 and its SIC code is 8300.