Carolina Software

What Carolina Software does

Carolina Software, Inc. is a privately held software company founded in 1988 and headquartered in Wilmington, North Carolina. The company develops, sells, implements, and supports WasteWORKS, a modular solid waste management software platform used by waste disposal and recycling facilities across the United States and Canada. The core WasteWORKS platform handles scale-house ticketing, billing, and reporting, reading vehicle weights directly from scales, computing charges by ton, cubic yard, or quantity, and producing tickets and invoices with an integrated CPA-approved receivables module. The product portfolio extends through seven add-on modules — Express (scale lane automation), Mobile (tablet ticketing), Vision (camera capture), Auto Email, Change Tracking (audit), Document Scan, and Driver License Scan — plus integrated EMV-ready credit card processing through partners Forte, Global Payments, and Point & Pay. The underlying technology is a SQL Server database running on Windows 10 and 11 environments, with real-time synchronization to peripheral hardware such as scales, printers, ID scanners, and cameras.

Carolina Software monetizes WasteWORKS through a quote-based annual subscription for the core platform and each selected module, supplemented by professional services for implementation, customization, and ongoing customer education, and by hardware and consumables sales (Windows tablets, Bluetooth thermal printers, card readers, document scanners, and printed ticket forms at $93.59 per 2,500-count carton). Pricing is not publicly disclosed; each customer receives a tailored quote based on selected modules and facility requirements. The go-to-market is sales-led and direct, with no resellers or distributors; Sales Director Chris Gore manages enterprise accounts, supplemented by inside-sales inquiry handling, SWANA conference presence, content marketing via the company news/blog section, LinkedIn activity, and customer case studies.

The customer base is concentrated in US government municipalities — counties, cities, and towns operating landfills, transfer stations, and convenience centers — with named deployments including Buncombe County, Sacramento County, Larimer County, Sevier County, Salt Lake County, City of Austin, City of Dallas, Town of Nantucket, and Santa Fe Solid Waste Management Agency. A recent 2026 partnership with North Georgia Textile Supply signals an intent to extend into the private recycling and materials recovery segment. The company operates with a team of 1–10 employees, has no disclosed institutional investors or parent company, and ownership appears concentrated with founder Larry Blanton (CPA) and President Ginny Caughey.

Name

Carolina Software

Legal name

Carolina Software, Inc.

Website

https://wasteworksonline.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

Carolina Software is a privately held Wilmington, North Carolina software company founded in 1988 that develops WasteWORKS, a modular SQL Server-based ticketing, billing, and reporting platform used by thousands of waste disposal and recycling facilities across the US and Canada.

Ownership category

akta.pro rank

Product category

Solid Waste Management Software

NAICS

Software Publishers (5132), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Waste & Hazardous Materials Management (incl. HazMat) (BPAHAJAK)

akta.pro secondary industries

Waste Management & Hazardous Waste Compliance (RCRA, Universal Waste, Waste Characterization/Manifests) (EUAHABAC), C&D Waste Disposal (C&D Landfills) (BPALAJAH), C&D Transfer Stations & Consolidation (BPALAJAB)

Keywords

• Solid waste software
• Scale house ticketing
• Landfill management software
• Transfer station automation
• Recycling facility software

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Software Licensing and Subscriptions: Core WasteWORKS software licensing with modular add-on products. Customers purchase base software and add specialized modules (Mobile, Vision, Express, Auto Email, Change Tracking, Document Scan, Driver License Scan) based on their needs.
2. Professional Services: Implementation, setup, and configuration services. Includes initial setup with customer IT teams, software customization, fine-tuning, and ongoing product education and support.
3. Hardware and Accessories: Sale of compatible hardware including Windows tablets, Bluetooth thermal printers, card readers, and document scanners. Also includes printed forms (tickets, statements, invoices) at $93.59 per carton.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Carolina Software develops, installs, and supports WasteWORKS, a modular solid waste management software platform that handles ticketing, billing, and reporting at landfills, transfer stations, convenience sites, and recycling facilities. The offering includes a core platform plus seven add-on modules (Express, Mobile, Vision, Auto Email, Change Tracking, Document Scan, Driver License Scan) and integrated credit card processing, sold primarily to government municipalities and private waste operators in the US and Canada. Customers purchase base software plus only the modules they need, with annual subscriptions, quote-based pricing, and optional compatible hardware sales.

Product overview

Carolina Software's WasteWORKS is a modular solid waste management software ecosystem launched in 1988. The core WasteWORKS platform serves as the centerpiece, providing ticketing, billing, and reporting for waste disposal and recycling facilities. The system integrates with scale equipment to read vehicle weights, compute charges, and process transactions. The product portfolio includes seven add-on modules: WasteWORKS Express for scale lane automation, WasteWORKS Mobile for tablet-based portable ticketing, WasteWORKS Vision for camera-based vehicle/driver capture, WasteWORKS Auto Email for automated report delivery, WasteWORKS Change Tracking for audit/compliance monitoring, WasteWORKS Document Scan for document management, and WasteWORKS Driver License Scan for ID capture. An integrated Credit Card Processing module provides payment processing through partners Forte, Global Payments, and Point & Pay. The modular architecture allows customers to purchase only the components they need and add modules as they grow.

Differentiator

Problem solved

Functional benefit

Brands

• WasteWORKS Express: Scale lane automation solution for manned or unmanned facilities with automatic transaction processing and peripheral options.
• WasteWORKS Mobile
• WasteWORKS Vision
• WasteWORKS Auto Email
• WasteWORKS Change Tracking
• WasteWORKS Document Scan
• WasteWORKS Driver License Scan

Products and services

• WasteWORKS Flagship solid waste management software providing ticketing, billing, and reporting for waste disposal and recycling facilities. Reads vehicle weight from scales, computes charges by ton/cubic yard/quantity, prints tickets for cash or charge account transactions, and includes a CPA-approved integrated receivables module. Designed for landfills, transfer stations, convenience centers, and recycling facilities.
• WasteWORKS Express Scale lane automation module providing automatic transaction processing for manned or unmanned facilities. Functions as an always-on-duty automated weighmaster, eliminating long lines and enabling after-hours operations with optional password prompts, gate interface, and a wide range of driver interface peripherals.
• WasteWORKS Mobile Mobile ticketing system for Windows tablets running Windows 10 and 11. Connects to MS SQL database in real-time, supports up to five line items per transaction, and pairs with Bluetooth thermal printers for portable ticketing at convenience sites, household hazardous waste facilities, and other mobile operations.
• WasteWORKS Vision Scale lane camera interface module providing enhanced security through snapshots of drivers, loads, and license plates. Captures up to four shots per lane stored and numbered to match tickets, with live monitoring capability for unmanned scale lanes.
• WasteWORKS Auto Email Automated ticket and report delivery module that emails tickets to customers and provides scheduled or on-demand emailed reports and billing to internal staff. Supports custom report templates and logo customization on invoices.
• WasteWORKS Change Tracking Application oversight and audit module that monitors who, what, and when changes are made to the WasteWORKS system. Tracks modifications to critical fields, parameters, prices, and vehicle weights for fraud detection, user accountability, and compliance.
• WasteWORKS Document Scan One-button document management module for scanning, saving, and retrieving important transaction documents such as manifests, purchase orders, and government forms. Includes embedded document delivery in emailed tickets and seamless billing integration.
• WasteWORKS Driver License Scan ID scanning module that reads universal 2D barcodes on driver licenses to capture and store customer information, enabling swift customer onboarding and improved transaction accuracy with reduced data entry.
• Integrated Credit Card Processing Integrated payment processing solution partnering with Forte, Global Payments, and Point & Pay to provide EMV-ready, secure payment technology with competitive pricing, quick consolidated deposits, 24/7 support, and Card-On-File functionality for recurring customers and contactless payment options.

Quantifiable outcome

• Buncombe County diverted 5-7% of manual lane traffic to automated WasteWIZARD lane using Card-On-File
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature9 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• North Georgia Textile Supply (NGTS)flagshipStrategic or Co-development Partner · 6 July 2026North Georgia Textile Supply partnered with Carolina Software in 2026 to use WasteWORKS at their Calhoun, Georgia facility. NGTS specializes in recycling and recovery services, processing hard-to-recycle materials including plastics, packaging, and manufacturing by-products. The partnership supports NGTS's mission of diverting reusable materials from landfills and advancing sustainable recycling solutions.
• Global PaymentscoreTechnology or IntegrationPayment processing integration partner providing EMV-ready payment technology for WasteWORKS users. Offers competitive pricing, fast deposits, and seamless software integration.
• CSG FortecoreTechnology or IntegrationCredit card processing partner offering integrated card processing with WasteWORKS. Supports Card-On-File functionality for recurring customers and contactless payment options.
• Point & PaycoreTechnology or IntegrationPayment processing partner integrated with WasteWORKS for credit card processing capabilities.
• SWANA (Solid Waste Association of North America)minorChannel Partner/ Reseller/ DistributorIndustry association partnership; Carolina Software participates in SWANA conferences and events to connect with potential customers in the solid waste industry.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AMCS Group: AMCS is the largest dedicated vertical software provider for the waste and recycling industry, offering scale-house ticketing, routing, billing, and operational ERP for waste haulers and municipalities. It is the most direct strategic competitor to Carolina Software's WasteWORKS across the same North American customer base.
• Routeware: Routeware provides route optimization, scale-house ticketing, and fleet management software specifically built for solid waste and recycling operations. It targets the same municipal and private waste hauler customer base as Carolina Software, with overlapping scale integration and ticketing capabilities.
• EnSight Solutions: EnSight Solutions offers scale-house software (EnSight) and related workflow products for landfills, transfer stations, and recycling facilities. It competes directly with WasteWORKS on ticketing, billing, and camera-based scale lane automation for the same US municipal customer segment.
• Mango Waste Management Software: Mango offers cloud-based waste management software covering weighbridge ticketing, billing, and reporting for waste operators. It is a direct competitor to WasteWORKS, particularly chasing municipal and private landfills migrating away from legacy on-premise systems.
• Perillon Software: Perillon provides EHS and waste management compliance software, including manifest tracking, reporting, and operational modules. It overlaps with WasteWORKS Document Scan, Change Tracking, and reporting capabilities for waste and environmental compliance customers.

Broad incumbents

• Trimble (Waste Industry Solutions): Trimble offers waste and recycling fleet and asset management solutions as part of its much broader transportation and logistics portfolio. It addresses the same operational workflows as WasteWORKS but from a horizontal, enterprise-grade platform rather than a waste-only specialization.
• SCS Engineers: SCS Engineers is a major environmental services and consulting firm that also operates technology products for solid waste facility management. While primarily a consulting firm, its software footprint overlaps with the compliance and operational reporting Carolina Software addresses.

Others

• Cobalt Software (now part of AMCS): Cobalt Software was a long-standing direct competitor providing scale-house and waste management software to municipalities before being acquired by AMCS. It is cited to illustrate the consolidation trajectory in the waste software niche and the competitive backdrop against which Carolina Software operates.
• Esri (ArcGIS for Waste Management): Esri's ArcGIS platform underpins routing, asset management, and operational mapping for many waste and recycling agencies. It is an adjacent technology platform that some municipalities use in lieu of or alongside dedicated scale-house software like WasteWORKS.

Regional players

• Waste Connections: Waste Connections is a major North American solid waste services company that uses standardized internal systems and is also a listed partner on Carolina Software's website. It is a highly relevant customer/peer given its procurement influence over the municipal vendor ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/carolina-software-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carolina Software