Merchant Services Broker Solutions
Merchant Services Broker Solutions (MSBS) is a West Hollywood-based payment processing broker and registered ISO of KeyBank, N.A., serving US SMBs across retail, restaurant, healthcare, and e-commerce with mobile, online, POS, and virtual terminal payment solutions.
- Company typePrivate
- Founded2017
- HeadquartersWest Hollywood, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Merchant Services Broker Solutions firmographics
Firmographics- Name
- Merchant Services Broker Solutions
- Legal name
- Merchant Services Broker Solutions, LLC
- Website
- https://msbrokersolutions.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Merchant Services Broker Solutions (MSBS) is a West Hollywood-based payment processing broker and registered ISO of KeyBank, N.A., serving US SMBs across retail, restaurant, healthcare, and e-commerce with mobile, online, POS, and virtual terminal payment solutions.
- Ownership category
- akta.pro rank
Merchant Services Broker Solutions industry classification
Industry- Product category
- Payment Processing Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- akta.pro primary industry
- Merchant Services Aggregators & SMB Acquirers (FSAMABAK)
Keywords
Where Merchant Services Broker Solutions is headquartered
LocationHeadquarters
- HQ city
- West Hollywood
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Merchant Services Broker Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Transaction Processing Fees: MSBS charges transaction fees as a percentage of each credit card payment processed. They emphasize competitive rates compared to competitors, with the average customer saving $10,000 annually in processing fees.
- Interchange Fees: Revenue derived from interchange fees charged on card transactions, with transparent pricing that does not change based on interchange fee fluctuations or transaction type.
- Account/Service Fees: Monthly service fees for merchant account access, virtual terminals, and payment gateway functionality, with no hidden fees or long-term contract commitments emphasized in marketing.
- Equipment and Setup Fees: Revenue from POS hardware, card readers, and terminal equipment sales, along with setup and application fees for new merchant accounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Customized quote-based pricing tailored to business size and processing volume |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Merchant Services Broker Solutions product offering
Product offeringCore offering
Merchant Services Broker Solutions (MSBS) is a payment processing broker and merchant services provider that helps U.S. businesses accept credit card, debit card, ACH, mobile, and online payments through POS systems, mobile payment solutions, online gateways, virtual terminals, and software integrations. Operating as a registered ISO of KeyBank, N.A., the company matches businesses with payment processing solutions tailored to their size, volume, and industry while emphasizing transparent pricing, locked-in rates, and personalized account management.
Product overview
Merchant Services Broker Solutions (MSBS) operates as a payment processing broker and service provider offering an integrated suite of merchant services. The portfolio centers on eight core offerings: Mobile Payments, Online Gateways, Point of Sale (POS) systems, Online Payments, Virtual Credit Card Terminals, Software Integration & Accounting, Merchant Service Providers connections, and Credit Card Payment Processing. These products work together to provide businesses with a comprehensive payment ecosystem—mobile and POS solutions handle in-person transactions, online gateways and virtual terminals process e-commerce and card-not-present orders, while software integration services connect payment data with business management systems. MSBS functions as both a direct processor and broker, helping merchants select and implement the optimal combination of payment solutions for their specific business needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Mobile Payments Mobile payment processing solutions enabling businesses to accept payments via smartphones and tablets, with support for NFC and EMV contactless transactions.
- Online Gateways Payment gateway services providing secure online transaction processing, fraud management, and PCI compliance for e-commerce websites, supporting virtual terminals and shopping cart integration.
- Point of Sale (POS) Systems Electronic point-of-sale systems for retail, restaurant, and service businesses offering transaction processing, inventory management, and real-time reporting capabilities.
- Online Payments Online payment processing software enabling merchants to accept credit cards, debit cards, ACH, and other electronic payments through virtual terminals and shopping cart integration.
- Virtual Credit Card Terminals Web-based virtual terminal allowing businesses to process credit card payments without physical hardware, accessible from any internet-connected device for phone, mail, and online orders.
- Software Integration & Accounting Integration services connecting payment processing with CRM, ERP, and accounting software systems to automate data transfer and streamline business operations.
- Merchant Service Providers Brokerage Brokerage services connecting businesses with merchant service providers, offering merchant accounts, payment processing solutions, and processing equipment.
- Credit Card Payment Processing End-to-end credit card processing services handling transaction authorization, settlement, and funding for businesses accepting card payments.
Quantifiable outcome
- Average customer saves $10,000 annually in processing fees
- +2 more outcomes
Companies that use Merchant Services Broker Solutions
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles2 records
Merchant Services Broker Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Merchant Services Broker Solutions partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights3 records
Merchant Services Broker Solutions competitors and assessment
Company assessmentDirect peers
- Helcim: Helcim is an SMB-focused payments provider offering transparent interchange-plus pricing, online gateways, and POS. Direct comparability on transparent pricing, multi-channel acceptance, and SMB target market.
- Payment Depot: Payment Depot is a merchant services ISO/broker offering interchange-plus pricing, POS systems, and gateways to SMBs. Closely mirrors MSBS's broker/ISO business model and target customer.
- Dharma Merchant Services: Dharma is a merchant services ISO/broker focused on transparent, no-hidden-fee credit card processing for SMBs across retail and e-commerce. Closely comparable broker model and SMB positioning to MSBS.
- Stax (Fattmerchant): Stax is a subscription-based payment processor targeting SMBs with flat-rate, no-hidden-fee pricing and integrated software. Competes head-to-head with MSBS on transparent SMB pricing and POS/integrations.
- National Processing: National Processing is a merchant services ISO offering credit card processing, POS, and gateways to SMBs with a sales-led, relationship-driven acquisition motion. Direct comparability on broker/ISO model and customer base.
Broad incumbents
- PayPal (Braintree): PayPal processes online and in-person payments for SMBs globally via PayPal, Braintree, and Zettle. Direct overlap with MSBS on SMB card acceptance, gateways, and POS.
- Clover (Fiserv): Clover is Fiserv's SMB POS and payments platform sold largely through ISO/reseller partners. MSBS's POS and merchant services brokerage channel parallels Clover's ISO distribution model for SMB merchants.
- Heartland Payment Systems (Global Payments): Heartland is a large SMB merchant acquirer, now part of Global Payments, providing POS, gateways, and processing. Overlaps with MSBS on SMB merchant acquiring and POS, but at much greater scale and through bank/ISO partnerships.
- Stripe: Stripe is a leading online payment processor serving SMBs and enterprises with developer-led APIs and gateways. Overlaps with MSBS on online payment gateway and merchant acquiring for digital-first businesses.
- Square (Block, Inc.): Square is a dominant SMB-focused payments and POS provider offering card processing, hardware, and software. It targets the same SMB merchants as MSBS but with a software-led, self-service model rather than a broker/ISO model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Merchant Services Broker Solutions social profiles
Digital presenceMerchant Services Broker Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Merchant Services Broker Solutions leadership team
Management profileNumber of profiles
Merchant Services Broker Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Merchant Services Broker Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Merchant Services Broker Solutions
What does Merchant Services Broker Solutions do?
Merchant Services Broker Solutions (MSBS) is a payment processing broker and merchant services provider that helps U.S. businesses accept credit card, debit card, ACH, mobile, and online payments through POS systems, mobile payment solutions, online gateways, virtual terminals, and software integrations. Operating as a registered ISO of KeyBank, N.A., the company matches businesses with payment processing solutions tailored to their size, volume, and industry while emphasizing transparent pricing, locked-in rates, and personalized account management.
Is Merchant Services Broker Solutions a public or private company?
Merchant Services Broker Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Merchant Services Broker Solutions founded?
Merchant Services Broker Solutions was founded in 2017. It employs 11 to 50 people.
Where is Merchant Services Broker Solutions based?
Merchant Services Broker Solutions is headquartered in West Hollywood, United States, in the North America region.
How does Merchant Services Broker Solutions make money?
Four revenue lines are on record. Transaction Processing Fees are the primary driver. The others are interchange Fees, account/Service Fees and equipment and Setup Fees.
Who are Merchant Services Broker Solutions's main competitors?
Direct peers on record are Helcim, Payment Depot, Dharma Merchant Services, Stax (Fattmerchant) and National Processing. Broad incumbents are PayPal (Braintree), Clover (Fiserv), Heartland Payment Systems (Global Payments), Stripe and Square (Block, Inc.).
Does Merchant Services Broker Solutions have an API?
No public API is recorded for Merchant Services Broker Solutions.
What industry is Merchant Services Broker Solutions in?
Merchant Services Broker Solutions's product category is Payment Processing Services. Its primary akta.pro industry code is FSAMABAK, Merchant Services Aggregators & SMB Acquirers. Its NAICS code is 522320.