LANSING URGENT CARE

What LANSING URGENT CARE does

Lansing Urgent Care is a privately held, family-owned operator of walk-in urgent care clinics headquartered in Lansing, Michigan. Founded in 2006, the company runs eight locations across the Greater Lansing area (Frandor, Okemos, Westside, Southside, DeWitt, Bath/Haslett, Mason, and Grand Ledge) and treats adults and children over 90 days old for non-life-threatening injuries and illnesses without appointments. Core clinical capabilities include on-site digital X-ray reviewed by board-certified radiologists, on-site lab testing with results within roughly 10 minutes for rapid panels, wound care and stitches, on-site prescription dispensing at prices typically below pharmacy copays, COVID-19 testing (rapid antigen, PCR, and IgG antibody via Quest Diagnostics under FDA Emergency Use Authorization), telemedicine video visits available statewide in Michigan 9am-8pm, and an occupational health line covering DOT physicals, pre-employment physicals, drug screening (DOT 5-panel, non-DOT instant, 5-panel and 10-panel rapid), TB testing, breath alcohol testing, pulmonary function testing, and workers compensation injury care. The Frandor flagship operates 6am-midnight daily while the other seven sites run 9am-9pm Monday-Saturday and 9am-6pm Sunday.

The technology stack is built on third-party SaaS rather than proprietary platforms: YosiCare (Clockwise) for online check-in and real-time wait-time visibility across all clinics, TeleVox for online test results, UrgentIQ for the patient portal, Authorize.Net for payment processing, Google Maps APIs for location and wait-time presentation, and The Trade Desk plus Google Analytics cookies for advertising and retargeting. There is no disclosed AI/ML capability, no proprietary model or training pipeline, and no in-house data science team. The company is HIPAA, GDPR, and CCPA compliant per its privacy disclosures.

Lansing Urgent Care makes money through fee-for-service urgent care visits billed to insurance (BCBS, SPHN, PHP, TRICARE, Aetna, Cofinity, IHP, multiple Medicaid plans and others), self-pay patient fees (with a $120 estimated payment collected upfront when deductibles are unmet), a $120 telemedicine self-pay rate, unit-priced occupational health services (DOT physical $79, pre-employment physical $42), $25 MHSAA sports physicals, and on-site medication sales. The company explicitly does not charge facility fees, producing a single-bill experience and positioning itself as roughly 700% cheaper than emergency department visits for equivalent acuity. Marketing is primarily direct-to-consumer via the company website (lansingurgentcare.com), search-driven online scheduling, and local patient testimonials, with a parallel direct-sales motion targeting employers for occupational health contracts. Average door-to-door visit time is under one hour, and telemedicine operates as a statewide extension of the physical footprint.

Name

LANSING URGENT CARE

Legal name

Lansing Urgent Care

Website

https://lansingurgentcare.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industry

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)

Keywords

• Urgent care services
• Walk-in medical care
• Occupational health
• Telemedicine visits
• Diagnostic imaging

Headquarters

HQ city

Lansing

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Patient Visits - Insurance: Revenue from patient visits billed to insurance providers. Lansing Urgent Care is a participating provider with many insurance plans including BCBS, SPHN, PHP, TRICARE, Aetna, Cofinity, IHP, Medicaid plans, and others. Co-payments collected at time of service.
2. Patient Visits - Self-Pay: Self-pay patients pay at time of service. For patients with unmet deductibles, estimated payment of $120 collected prior to being seen.
3. Telemedicine Visits: Video visit services billed through insurance or as self-pay at $120 per visit. Most major insurance plans accepted.
4. Occupational Health Services for Employers: Business-to-business services including DOT physicals, pre-employment physicals, drug screening (DOT, 5-panel, 10-panel), TB testing, breath alcohol testing, pulmonary function testing. Billed directly to employers or workers compensation insurance.
5. On-Site Medications: Common medications available for purchase on-site during visits. Offered at prices typically less than average pharmacy copays. Revenue from medication sales with portion donated to charity.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Lansing Urgent Care operates eight walk-in urgent care clinics across the Greater Lansing, Michigan area, treating adults and children over 90 days old for non-life-threatening injuries and illnesses without requiring appointments, with average visit times under one hour. The integrated offering combines on-site digital X-ray, rapid lab testing, on-site prescription dispensing, telemedicine video visits, and occupational health services (DOT physicals, pre-employment physicals, drug screening, breath alcohol testing, pulmonary function testing, TB testing, and workers' compensation injury care). The company does not charge facility fees and positions itself as a faster, lower-cost alternative to emergency rooms.

Product overview

Lansing Urgent Care operates as a multi-location urgent care network offering walk-in medical services for adults and children (older than 90 days). The core offering centers on urgent care services with integrated diagnostic capabilities including digital X-ray and on-site lab testing. The company differentiates through convenience features: on-site medications, average visit times under one hour, online check-in via YosiCare platform, telemedicine video visits, and eight clinic locations across the Greater Lansing area. Adjacent services include occupational health (DOT physicals, drug testing, pre-employment physicals), sports physicals, COVID-19 testing (rapid antigen, PCR, antibody), and wound care/stitches. Digital infrastructure includes patient portal, online bill pay (dual patient/employer systems), and downloadable patient forms. The company does not charge facility fees, positioning as a lower-cost alternative to emergency rooms (approximately 700% cheaper).

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-in Urgent Care Services Walk-in medical care for adults and children over 90 days old treating non-life-threatening injuries and illnesses without appointment at eight clinic locations in the Greater Lansing area, with average door-to-door visit time under one hour.
• COVID-19 Testing Three COVID-19 test options available at all 8 locations: Rapid Antigen Test (10-15 minute results), PCR Test (3-4 day results), and Serum Antibody IgG Blood Test (2-4 day results via Quest Diagnostics partner lab with FDA Emergency Use Authorization).
• Telemedicine Video Visits Virtual video consultation with Lansing Urgent Care providers via computer, laptop, tablet, or smartphone, available 9am-8pm for Michigan residents for appropriate non-emergency conditions such as allergies, cold/flu, skin rashes, and medication refills, with e-prescribing to Michigan pharmacies and self-pay fee of $120.
• Occupational Health Services Employer-focused services including workplace injury care/workers' compensation, DOT physicals ($79), pre-employment physicals ($42), DOT urine and 5-panel/10-panel rapid drug screening, breath alcohol testing, pulmonary function testing, and TB testing, billed directly to employers or workers' compensation insurance.
• Sports Physicals MHSAA sports physicals performed at all 8 clinics on a walk-in basis for student athletes needing school sports participation clearance, at a flat fee of $25 with a parent or guardian required to be present.
• Digital X-Ray Services State-of-the-art on-site digital X-ray at all 8 locations for assessment of fractures, dislocations, and conditions such as pneumonia, with all X-rays reviewed by a board-certified radiologist and results available online through the patient portal; on-site medical equipment including crutches and splints available.
• On-Site Lab Services Wide range of on-site lab services including rapid tests with results within 10 minutes for many conditions; out-of-network tests performed via blood draw at visit with samples sent to partner lab and results typically returned within 48 hours.
• On-Site Prescription Medications Common prescription medications available for purchase on-site during the visit at prices typically less than average pharmacy copays, eliminating the need for a separate pharmacy trip; clinic sites are not stocked with narcotics or controlled substances.
• Stitches and Wound Care Wound evaluation and treatment including stitches, staples, skin glue, butterfly tape, or bandage application, with topical numbing available for children.

Quantifiable outcome

• Average visit time under 1 hour door-to-door (vs 4.5 hours average ER visit)
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Clockwise (Yosicare)coreTechnology or IntegrationThird-party online scheduling and wait time management system used for patient online check-in, queue management, and wait time visibility across all clinic locations. PII collected through scheduling includes name, phone, email, gender, date of birth, and reason for visit.
• TeleVoxcoreTechnology or IntegrationThird-party online test results system enabling patients to access COVID-19 PCR and antibody test results through patient portal. PII includes name, patient account number, and date of birth.
• Quest DiagnosticscoreTechnology or IntegrationPartner laboratory for COVID-19 IgG antibody blood testing. Test has received Emergency Use Authorization from FDA with approximately 99% sensitivity and 98.5% specificity. Results typically returned in 2-4 days.
• McLaren Greater LansingminorStrategic or Co-development PartnerAffiliation with McLaren Greater Lansing hospital for better serving patients in potentially life-threatening situations. Patients requiring emergency care can be referred or directed to McLaren emergency department.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CityMD: Large urgent care network emphasizing walk-in convenience and integrated diagnostics; comparable as a brand-led urgent care operator, though primarily concentrated in the Northeastern U.S.
• CVS MinuteClinic: Retail-based urgent care and walk-in clinic inside CVS pharmacies; competes for low-acuity visits in Michigan and benefits from pharmacy attachment — represents the structural competitive threat from retail clinic expansion.
• Walgreens Healthcare Clinic: Retail clinic operator inside Walgreens stores; broader pharmacy and primary care platform with overlapping walk-in acute care services that compete for consumer urgent care visits.

Direct peers

• GoHealth Urgent Care: Multi-state urgent care network with hospital system joint ventures offering walk-in care, on-site diagnostics, and employer services; comparable on geographic density strategy and patient-experience-driven positioning.
• Patient First: Walk-in urgent care chain with on-site X-ray, lab, and prescription dispensing; highly comparable business model emphasizing no-appointment access, integrated diagnostics, and affordable self-pay pricing.
• American Family Care (AFC): Franchise-style urgent care network with walk-in clinics, on-site X-ray/lab, and occupational health services; comparable on multi-site service mix including DOT physicals, drug screening, and employer services.
• NextCare Urgent Care: Multi-state urgent care operator offering walk-in acute care, occupational health, and on-site lab/diagnostic services; comparable on revenue mix spanning consumer visits and employer occupational health.
• Concentra: The largest U.S. operator of occupational health and urgent care clinics; directly comparable as a multi-location urgent care and employer-focused occupational health network that Lansing Urgent Care competes against for DOT physicals and workers comp cases.
• FastMed Urgent Care: Multi-location urgent care chain offering walk-in acute care, occupational health, and telemedicine; comparable on integrated digital check-in, employer services, and broad insurance acceptance.

Regional players

• McLaren Greater Lansing: Hospital system in Lansing already partnered with Lansing Urgent Care for emergency escalation; operates its own hospital-based urgent care and primary care access points representing a same-market peer for acute care referrals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/lansinguc
• Facebookfacebook.com/lansingurgentcare
• LinkedInlinkedin.com/company/lansing-urgent-care-

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LANSING URGENT CARE