Name

Launtel

Legal name

Launtel Pty Ltd

Website

https://launtel.net.au

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Invermay

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain

Revenue model

1. Internet Service Subscription (Daily Pricing): Prepaid internet service charged on a daily basis. Customers prepay a balance and are charged per day based on their selected speed tier. No lock-in contracts. Service can be paused (disconnected) or placed on standby (lowest daily cost). Revenue is generated through daily charges plus optional add-ons such as Static IP addresses (15c/day or $100 refundable deposit). The daily pricing model is unique in the Australian ISP market.
2. Speed Tier Upgrades: Customers can upgrade or downgrade their internet speed tier on a daily basis. Higher speed tiers command higher daily prices. Revenue per customer scales with speed tier chosen (e.g., FW Plus 100/20 at $3.30/day through to Hyperfast Pro 2000/500 at $8.00/day).
3. Static IP Address: Optional static IP address service: 15c/day charge for a real-world routable IP that may change when paused, or $100 refundable deposit for a full static IP that remains stable across pauses. This is a supplementary recurring/add-on revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Launtel is a Tasmania-headquartered Australian internet service provider delivering NBN-based broadband services to residential, business, enterprise, and gaming customers. The company differentiates through a unique daily-pricing model with no lock-in contracts, allowing customers to pause, upgrade, or downgrade service at any time. It provides multiple NBN connection types (FTTP, FTTC, FTTB, FTTN, HFC, FW) with IPv6-native infrastructure and low-congestion network design.

Product overview

Launtel is a Tasmania-based Australian ISP offering residential and business internet services. The core product is flexible daily-priced internet with no lock-in contracts, complemented by specialized gaming plans, enterprise solutions (Enterprise Ethernet, Hosted PBX, SD-WAN), and multi-gigabit 2Gbps plans. Additional services include fibre upgrade programs, Static IP options, and IPv6 support. The company differentiates through local Australian support, daily pricing flexibility, and high-quality network performance with low congestion.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Internet Daily-priced home internet service with no lock-in contracts, allowing customers to pause, upgrade, or downgrade their connection on any day. Includes 7-day free trial with no credit card required and local Australian support. Available across NBN connection types (FTTP, FTTC, FTTB, FTTN, HFC, FW).
• Business Connectivity
• Enterprise Solutions
• Gaming Internet Specialised internet service for serious gamers and streamers, featuring ultra-low ping, minimal jitter, and the ability to upgrade speed on demand for tournaments or major game releases. Routes gaming traffic through GSL's network on the fastest, lowest-jitter paths to game servers.
• 2Gbps Internet Plans Ultra-fast 2Gbps internet plans for residential and business customers on eligible FTTP and HFC connections, including Hyperfast (2000/100 HFC) and Hyperfast Pro (2000/500 FTTP) at $6.00–$8.00 per day. Requires compatible 2.5Gbps+ router and NBN NTD upgrade.
• Fibre Upgrades Free NBN fibre upgrade service for eligible properties, enabling customers to switch from copper (FTTN/FTTC) to fibre (FTTP) at no cost as part of nbn's national fibre rollout program.
• Static IP Address

Quantifiable outcome

• 4.9/5.0 average rating from 1,600+ reviews on productreview.com.au — highest-rated ISP in Australia
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• GSL (Global Supply Line)coreTechnology or IntegrationGSL is described as Launtel's high quality backhaul provider used to route gaming traffic. Launtel uses GSL's network to handle a significant portion of its traffic, providing reduced latency without compromising speed. Gaming traffic is pushed through as quickly as possible on GSL's network paths to deliver low-jitter connections to game servers.

Scale indicators4 records

Recent moves6 records

Broad incumbents

• Internode (TPG Telecom): Long-established Australian ISP (now under TPG Telecom umbrella) known for technical credibility and customer service among power-user and gaming segments. Launtel's value proposition around lower latency, IPv6, and tech-led support overlaps significantly with Internode's historical positioning.
• Telstra: Australia's dominant incumbent telecommunications provider offering NBN, mobile, and enterprise connectivity. Launtel explicitly positions against Telstra's scale, contract structures, and offshore support, competing for customers seeking a local, no-lock-in alternative at the residential and SMB tier.
• Vodafone Australia (TPG Telecom): Major Australian mobile and fixed-line provider competing in residential NBN. Overlaps with Launtel primarily on basic residential broadband and bundle-led demand, not on premium gaming, enterprise, or daily-pricing propositions.
• Belong (Telstra): Telstra's lower-cost, no-frills NBN brand offering simplified plans to price-sensitive residential customers. Competes with Launtel for households seeking a contract-light, simple NBN offering, though with materially less feature breadth and no premium/gaming positioning.
• iiNet (TPG Telecom): One of Australia's largest ISPs, now part of TPG Telecom, offering residential, business, and enterprise NBN services. Directly competes with Launtel across all of Launtel's segments but with vastly greater scale, while historically relying on a single-fibre backhaul pathway between capital cities that Launtel publicly contrasts itself against.
• Optus: Second-largest Australian telco and direct NBN/mobile competitor to Telstra, with consumer, SMB, and enterprise offerings. Competes with Launtel across residential and business broadband, though typically positioned on bundled mobile/fixed rather than quality/service differentiation.

Direct peers

• Aussie Broadband: Australia's largest independent ISP and the closest direct peer to Launtel. Both compete as smaller, customer-experience-focused NBN Retail Service Providers chasing residential and SMB share against the big telcos, with overlapping product breadth (residential, business, enterprise ethernet, gaming). Launtel targets similar premium-quality niches with daily pricing; Aussie Broadband does so with contract flexibility and aggressive FTTP/enterprise build-outs.
• Superloop: Australian ISP and infrastructure provider serving residential, SMB, and enterprise customers over NBN and its own fibre. Comparable to Launtel as a smaller, quality-focused NBN retailer with gaming, business, and enterprise offerings, though Superloop additionally owns its own fibre infrastructure.

Emerging players

• Mate Communications: Small Australian NBN Retail Service Provider offering simplified residential NBN plans with competitive month-to-month pricing. Comparable to Launtel as a smaller altnet aimed at customers seeking escape from major-telco contracts, though without Launtel's gaming, enterprise, or technical-architecture differentiation.
• MyRepublic Australia: Smaller NBN Retail Service Provider targeting residential and gaming segments with marketing around speed and low latency. Closely comparable to Launtel's gaming-vertical proposition and SMB/consumer footprint, but at smaller scale and without Launtel's daily-pricing and dual-fibre differentiation.

Market position

Strengths5 records

Weaknesses5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/launtel
• Facebookfacebook.com/launtel
• LinkedInlinkedin.com/company/launtel
• Instagraminstagram.com/Launtel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Launtel