Helen Farabee Centers
Helen Farabee Centers is a nonprofit Certified Community Behavioral Health Clinic serving 10,000+ patients monthly across 19 North Texas counties through integrated mental health, substance use, intellectual/developmental disability, and early childhood intervention programs delivered via 11+ locations and telehealth.
- Company typePrivate
- Founded1969
- HeadquartersWichita Falls, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Helen Farabee Centers does
Helen Farabee Centers is a nonprofit community behavioral healthcare organization founded in 1969 and headquartered in Wichita Falls, Texas. Operating as both the Local Mental Health Authority (LMHA) and the Local Intellectual & Developmental Disability Authority (LIDDA) for a 19-county, 16,655 square-mile catchment area in North Texas, the organization delivers an integrated care model combining mental health, substance use, and primary care screening under a Certified Community Behavioral Health Clinic (CCBHC) designation. Helen Farabee serves more than 10,000 individuals per month through 11+ physical service locations, a 24/7 crisis hotline (1-800-621-8504), centralized intake (1-800-669-4166), and telehealth modalities reaching frontier counties with population densities as low as 2 people per square mile. The organization targets adults with persistent mental illness, children and adolescents (ages 3-17), infants and toddlers with developmental delays, individuals with intellectual and developmental disabilities (IDD), military veterans, and persons with substance use disorders.
The service portfolio spans Adult Behavioral Health, Child and Adolescent Services (CAS), LIDDA services (eligibility determination, HCS/TxHmL waivers, Community First Choice, PASRR), Early Childhood Intervention (ECI) including an ECI Telehealth sub-service, Substance Use Services with OSAR screening, Veterans' Peer Support Services through the Military Veteran Peer Network, Mental Health First Aid (MHFA) training across multiple population modules, the YES Waiver for youth with severe emotional disturbance, the Narcan WF public-access harm-reduction initiative, and a six-bed Step Down transitional residence. The clinical model rests on evidence-based practices (CBT, TF-CBT, CPT, ACT, IMR, SBIRT, Motivational Interviewing, Seeking Safety, Wraparound), delivered by a licensed workforce of nearly 300 and supported by a Board of Trustees representing all 19 counties.
Revenue is generated through Medicaid and Medicare reimbursement, private insurance, sliding-scale Ability-to-Pay fees (with no denial based on inability to pay), and a transitioning Alternative Payment Model (APM) using Per-Member-Per-Month methodology enabled by CCBHC certification under the HCP-LAN framework. Distribution combines a community-led intake motion (walk-in Open Access, phone-based centralized intake, community referrals) with a sales-led motion collaborating with Texas Managed Care Organizations on STAR, STAR PLUS, and CHIP HEDIS performance. The organization carries no reportable debt obligations, is governed by a Board of Trustees with county-level representation, and functions as a quasi-governmental authority for behavioral health and IDD services within its region.
Helen Farabee Centers firmographics
Firmographics- Name
- Helen Farabee Centers
- Legal name
- Helen Farabee Centers
- Website
- https://helenfarabee.org
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Helen Farabee Centers is a nonprofit Certified Community Behavioral Health Clinic serving 10,000+ patients monthly across 19 North Texas counties through integrated mental health, substance use, intellectual/developmental disability, and early childhood intervention programs delivered via 11+ locations and telehealth.
- Ownership category
- akta.pro rank
Helen Farabee Centers industry classification
Industry- Product category
- Community Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Pediatric Rehabilitation & Developmental Therapy Centers (PT/OT/SLP) (HLAFAJAL), Mental Health & Crisis Support Services (BPAGAEAH)
Keywords
Where Helen Farabee Centers is headquartered
LocationHeadquarters
- HQ city
- Wichita Falls
- HQ country
- United States
- HQ region
- North America
Offices16 records
Markets served
Helen Farabee Centers business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Medicaid/Medicare Reimbursement: Government healthcare programs covering eligible individuals for mental health, substance use, and IDD services
- Private Health Insurance: Accepts most forms of private health insurance for behavioral health and IDD services
- Sliding Scale Fees (Ability-to-Pay): Fees assessed based on proof of individual or family household income, with no one denied services due to inability to pay. Monthly Ability-to-Pay Fee Schedules available for Mental Health and IDD services
- Alternative Payment Model (APM): Per-Member-Per-Month (PMPM) rate methodology under CCBHC designation, moving from prescriptive fee-for-service to holistic individualized treatment
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-based pricing |
| Hybrid | Monthly | Sliding Scale / Ability-to-Pay |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels10 records
Helen Farabee Centers product offering
Product offeringCore offering
Helen Farabee Centers is a Certified Community Behavioral Health Clinic (CCBHC) and designated Local Mental Health Authority (LMHA) and Local Intellectual & Developmental Disability Authority (LIDDA) providing community-based treatment and support services for persons with severe persistent mental illness, substance use disorders, and intellectual/developmental disabilities across 19 North Texas counties. Services are delivered through 11+ physical locations and telehealth, encompassing outpatient behavioral health, early childhood intervention, substance use treatment, veteran peer support, and IDD authority services.
Product overview
Helen Farabee Centers operates as a Certified Community Behavioral Health Clinic (CCBHC) providing a comprehensive suite of behavioral health, intellectual/developmental disability (IDD), and substance use services across 19 North Texas counties. The organization functions as a single integrated service delivery model rather than a software platform, offering distinct programs including: Adult Behavioral Health Services and Child & Adolescent Services for mental health treatment; LIDDA (Local Intellectual & Developmental Disabilities Authority) Services and the Early Childhood Intervention (ECI) Program for IDD services; Substance Use Services for addiction treatment; Veterans' Peer Support Services; Mental Health First Aid training; the YES Waiver Program for youth with serious emotional disturbance; the Narcan WF initiative for opioid overdose prevention; and a Step Down Home for hospital transitions. These services are coordinated through a care coordination approach integrating mental health, substance use, and medical screening with targeted case management and peer support, delivered across 11 service locations and via telehealth.
Differentiator
Problem solved
Functional benefit
Brands
- Virtual Calming Room: Online wellness resource providing calming content including outdoors scenes, nature live streams, relaxing music, and travel imagery for mental health support.
- All Things IDD Podcast
- Get The Facts Jack Podcast
- Narcan WF
Products and services
- Adult Behavioral Health Services Outpatient mental health services including psychiatric evaluation, supportive counseling, psychoactive medication monitoring, supported employment, rehabilitative skills training, supported housing, and community-based crisis intervention for adults with behavioral health issues or major mental illness.
- Child and Adolescent Services (CAS)
Quantifiable outcome
- Serves 10,000+ people monthly
- +1 more outcomes
Companies that use Helen Farabee Centers
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles6 records
Helen Farabee Centers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Helen Farabee Centers partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor, moderate and core.
- Avail SolutionsminorContractor providing crisis hotline services for 24/7 crisis intervention support
- Red River HospitalmoderateHospital partnership for inpatient behavioral health services and referrals
- Integrated Prescription Management (IPM)moderatePharmacy services integration for prescription management
- East Texas Behavioral Healthcare Network (ETBHN)coreTele psychiatry partnership with Burk Center for psychiatric services
- Language LinesmoderateInterpreter services for non-English speaking clients
- Stacey ShipleyminorForensic psychology services contractor
- The Wood GroupminorContractor based in Wichita Falls
- Military Veteran Peer NetworkcoreTexas Veterans Commission program providing peer support to veterans suffering from PTSD; linked through Helen Farabee's Veterans Peer Support Services
- The ARC of Wichita CountycoreCo-hosts the All Things IDD podcast to discuss IDD services, share resources, raise awareness, and create space for stories by and about those with disabilities
- Texas Council of Community CentersmoderateStatewide association of community mental health centers; Helen Farabee is a member
- Texas Managed Care OrganizationscoreCollaborates with MCOs to improve HEDIS measures and quality metrics for STAR, STAR PLUS, and CHIP member populations; engages in data-sharing for care coordination
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
Helen Farabee Centers competitors and assessment
Company assessmentDirect peers
- Pecan Valley Centers: Texas LMHA serving a multi-county rural catchment in central Texas with the same combined behavioral health, IDD, and substance use service array under comparable statutory authority. Directly comparable in scope, regulatory framework, and rural service delivery model.
- MHMR of Tarrant County: Texas LMHA serving Tarrant County (Fort Worth) with behavioral health and IDD services. Operates under the same statutory authority framework; materially larger and urban but comparable on integrated care delivery and CCBHC participation.
- Andrews Center: Texas LMHA serving the Tyler/East Texas region with the same statutory authority, service mix (behavioral health, IDD, substance use), and CCBHC-style integrated care delivery model across a multi-county footprint.
- Bluebonnet Trails Community Services: Texas LMHA serving a multi-county central Texas catchment with integrated behavioral health, IDD, and substance use services. Operates under identical statutory authority and CCBHC-aligned care model.
- The Harris Center for Mental Health and IDD: Larger urban Texas LMHA serving the Houston region with the same behavioral health and IDD service mix under identical statutory authority. Comparable in service model and CCBHC-aligned operations, though materially larger and more urban.
- Tri-County Behavioral Healthcare: Texas LMHA serving a rural East Texas catchment with behavioral health and IDD services under the same statutory authority framework. Comparable in scale, geography, and integrated service model.
- Burke Center: East Texas LMHA/LIDDA already partnering with HFC via ETBHN for tele-psychiatry. Operates the same community-based behavioral health, IDD, and substance use model across a multi-county catchment under identical Texas statutory authority.
- Gulf Bend Center: Texas LMHA providing behavioral health, IDD, and crisis services across a multi-county South Texas catchment. Operates under the same LMHA/LIDDA statutory authority with a comparable rural service footprint.
- StarCare Specialty Health System: Texas LMHA based in Lubbock providing behavioral health and IDD services across a multi-county West Texas catchment. Directly comparable on statutory authority, payer mix, and rural/frontier service delivery challenges.
Broad incumbents
- Texas Council of Community Centers: Statewide membership association of Texas community mental health centers including HFC. Provides policy advocacy, training, and shared services across the full LMHA network — not a direct competitor but a strategic/ecosystem peer that shapes HFC's operating environment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Helen Farabee Centers social profiles
Digital presenceHelen Farabee Centers compliance and trust
Trust signalCompliance1 record
Helen Farabee Centers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helen Farabee Centers leadership team
Management profileNumber of profiles
Profiles21 records
Helen Farabee Centers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helen Farabee Centers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helen Farabee Centers
What does Helen Farabee Centers do?
Helen Farabee Centers is a Certified Community Behavioral Health Clinic (CCBHC) and designated Local Mental Health Authority (LMHA) and Local Intellectual & Developmental Disability Authority (LIDDA) providing community-based treatment and support services for persons with severe persistent mental illness, substance use disorders, and intellectual/developmental disabilities across 19 North Texas counties. Services are delivered through 11+ physical locations and telehealth, encompassing outpatient behavioral health, early childhood intervention, substance use treatment, veteran peer support, and IDD authority services.
Is Helen Farabee Centers a public or private company?
Helen Farabee Centers is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Helen Farabee Centers founded?
Helen Farabee Centers was founded in 1969. It employs 251 to 500 people.
Where is Helen Farabee Centers based?
Helen Farabee Centers is headquartered in Wichita Falls, United States, in the North America region.
How does Helen Farabee Centers make money?
Four revenue lines are on record. Medicaid/Medicare Reimbursement is the primary driver. The others are private Health Insurance, sliding Scale Fees (Ability-to-Pay) and alternative Payment Model (APM).
Who are Helen Farabee Centers's main competitors?
Direct peers on record are Pecan Valley Centers, MHMR of Tarrant County, Andrews Center, Bluebonnet Trails Community Services, The Harris Center for Mental Health and IDD, Tri-County Behavioral Healthcare, Burke Center, Gulf Bend Center and StarCare Specialty Health System. Texas Council of Community Centers is listed as a broad incumbent.
Does Helen Farabee Centers have an API?
No public API is recorded for Helen Farabee Centers.
What industry is Helen Farabee Centers in?
Helen Farabee Centers's product category is Community Behavioral Health Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers. Its NAICS code is 621420 and its SIC code is 8090.