ACRA Credit Reporting

Name

ACRA Credit Reporting

Legal name

«ԱՔՌԱ ՔրԵԴԻՏ ՌԵՓՈՐԹԻՆԳ» ՓԲԸ

Website

https://acra.am

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Credit Bureau and Credit Information Services

NAICS

Credit Bureaus (56145)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Credit Bureaus & Consumer Credit Reporting Agencies (FSAKAKAA)

akta.pro secondary industries

Credit Education, Monitoring & Consumer Credit Management Tools (FSAKAKAJ), Credit Bureau Reporting & Dispute Management Support (FCRA/CRA Ops) (BPAAAEAI)

Keywords

• Credit bureau services
• Consumer credit reports
• Commercial credit reports
• FICO score distribution
• Credit monitoring

Headquarters

HQ city

Yerevan

HQ country

Armenia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Others, Marketing or Sales

Revenue model

1. Credit Reports - B2B: Fees charged to partner organizations (banks, credit companies) for credit reports on individuals and legal entities
2. Consumer Credit Reports: Fees charged to individuals for accessing their own credit reports online or through office
3. ACRA Monitoring Service: Monthly and annual subscription service for credit history monitoring with SMS and email notifications
4. SMS Credit Reports: Per-SMS fees for brief credit information delivered via text message
5. FICO Score Reports: Fees for FICO credit score access through personal accounts
6. FICO Score Groups: Batch credit score reporting service for partner organizations with minimum 150 persons

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

ACRA Credit Reporting CJSC is the only licensed credit bureau in Armenia, collecting, maintaining, and distributing credit information on individuals and legal entities. It sells consumer and commercial credit reports (CONS_REP, COM_REP), FICO Scores and FICO Score Groups, a consumer ACRA Monitoring subscription, the partner-side ACRA Signal real-time notification service, and the ACRA Score Calculator embedded decisioning tool, delivered through automated SOAP API integrations with partner banks and credit organizations and via the self.acra.am consumer portal.

Product overview

ACRA Credit Reporting CJSC operates as a licensed credit bureau in Armenia offering a comprehensive credit information ecosystem. The core offerings include Consumer and Commercial Credit Reports (available in 4 detail levels each), the internationally-recognized FICO Score system (launched April 2024), and a SOAP-based automated data exchange API for partners. Supplementary services include SMS Report, ACRA Monitoring (credit history tracking), ACRA Signal (partner risk management), Score Calculator (loan decision support), Statistical Reports, FICO Score Groups (batch scoring), and a Subsidy Programs Database. The product portfolio is delivered through online portals (self.acra.am for consumers, loginr.acra.am for partners) with identity verification via Regula, imID, and Viber integrations.

Differentiator

Problem solved

Functional benefit

Products and services

• Consumer Credit Report (CONS_REP) Standardized credit report on an Armenian individual, containing detailed credit history drawn from partner banks, credit organizations, insurance companies, and telecommunications operators, intended for personal review, loan application submission, and employment or rental background checks.
• Commercial Credit Report (COM_REP) Standardized credit report on Armenian legal entities, supporting counterparty due diligence, fraud prevention, and risk screening by banks, credit organizations, insurance companies, and other commercial counterparties.
• FICO Score Globally recognized FICO credit score on Armenian consumers, licensed from the Industry Consulting Group (an officially licensed FICO-implementing company), enabling partner banks and credit organizations to apply standardized scoring in retail underwriting.
• FICO Score Groups Batch-format FICO Score reporting product that delivers FICO Score distributions to partner institutions for portfolio-level analytics, risk segmentation, and bulk decisioning workflows.
• ACRA Monitoring Subscription credit-monitoring service for Armenian consumers that delivers ongoing visibility into changes to their credit files, available on a monthly (600 AMD/month) or annual (6000 AMD/year) subscription basis via the self.acra.am portal.
• SMS Report On-demand credit report delivery via short message service (SMS), priced at 100 AMD per request, providing consumers with an alternative delivery channel to the self-service portal and HayPost branches.
• ACRA Signal Real-time notification service for partner institutions that delivers immediate alerts on credit-relevant events in borrower files, enabling automated portfolio monitoring and proactive risk management.
• ACRA Score Calculator Partner-side credit decisioning tool that enables partner institutions to compute credit scores and credit-decision outputs within the ACRA partner portal, supporting automated underwriting and scoring workflows.
• Statistical Report Aggregated, anonymized statistical reports on the Armenian credit market available through the partner portal for portfolio analytics, benchmarking, market sizing, and regulatory reporting.

Quantifiable outcome

• Credit history available for 5-year period
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• Fair Isaac Corporation (FICO)coreTechnology or IntegrationLicensing partnership for FICO Score technology. ACRA provides FICO credit scores (300-850 range) to Armenian market, utilizing Fair Isaac's internationally recognized credit scoring methodology. FICO scores are used by lenders in 90+ countries worldwide.
• Central Bank of ArmeniacoreOthersRegulatory oversight body. ACRA operates as licensed credit bureau under RA Law on Circulation of Credit Information and Central Bank regulations (Regulation 9/01, 9/02, 9/03). Must report to Central Bank and provide information upon request.
• ACBA BankmajorChannel Partner/ Reseller/ DistributorMajor Armenian bank receiving credit reports and scoring services from ACRA for loan underwriting and risk management.
• AmeriabankmajorChannel Partner/ Reseller/ DistributorLarge Armenian universal bank partner receiving credit bureau services for commercial and consumer lending decisions.
• UnibankmajorChannel Partner/ Reseller/ DistributorMajor Armenian bank partner utilizing ACRA credit reports and FICO scores for borrower assessment.
• EvocabankmajorChannel Partner/ Reseller/ DistributorArmenian bank partner receiving credit information services from ACRA.
• VTB Bank ArmeniamajorChannel Partner/ Reseller/ DistributorArmenian subsidiary of VTB group, partner for credit bureau services.
• Mogo ArmeniamajorChannel Partner/ Reseller/ DistributorConsumer lending company partner receiving credit scoring and monitoring services.
• Credo BankmajorChannel Partner/ Reseller/ DistributorMicrofinance organization partner receiving credit bureau services.
• Insurance Companies (Multiple)Channel Partner/ Reseller/ DistributorMultiple insurance companies receiving credit information for risk assessment in underwriting.
• Telecommunications Operators (Multiple)minorChannel Partner/ Reseller/ DistributorTelecom operators (VivaCell, etc.) receiving credit data for postpaid service provisioning and fraud prevention.
• BSI (British Standards Institution)coreOthersISO 27001 certification body certifying ACRA's information security management system.
• Financial System MediatorminorOthersDispute resolution intermediary for consumer complaints about ACRA services, with free services for financial disputes up to 10 million AMD.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• TransUnion CIBIL: India's leading credit bureau and a TransUnion joint venture, providing consumer credit reports, scores, and analytics to Indian banks and lenders. While operating in a vastly larger market, CIBIL is a strong analog for an emerging-market national credit bureau at scale, with similar regulatory and partner dynamics.
• Schufa Holding: Germany's dominant consumer credit bureau, operating under national regulatory oversight and providing credit history data to banks, retailers, and other lenders. While geographically distinct from Armenia, Schufa is a comparable 'national credit bureau' model and offers relevant benchmarking on governance and product strategy.

Emerging players

• Creditsafe: Global business credit reporting and decisioning company, with growing presence in commercial credit reports and SME due diligence. Comparable to ACRA's commercial (COM_REP) offering and relevant as an emerging alternative to incumbents in mid-sized markets.

Broad incumbents

• Experian: One of the world's largest credit bureaus, offering consumer and commercial credit reports, scores, and analytics globally. Comparable in product scope (reports, monitoring, fraud prevention) but operates at much greater scale and across multiple continents, making it a broader incumbent rather than a direct competitor in Armenia.
• TransUnion: Global credit bureau providing consumer and commercial credit information, scores, and risk analytics. TransUnion's portfolio overlaps heavily with ACRA's offerings and serves as the parent of TransUnion CIBIL (India), which is a strong emerging-market analog.
• Dun & Bradstreet: Global provider of business credit reports, commercial data, and analytics, comparable to ACRA's COM_REP commercial credit reporting line. D&B operates broadly across geographies and is the dominant global player in commercial credit information.
• Equifax: Global credit bureau operating across consumer and commercial credit information, scoring, and analytics. While far larger and geographically broader, Equifax serves the same core functions as ACRA (credit reports, scoring, monitoring) and is a benchmark for the global credit bureau business model.

Direct peers

• Creditinfo: Iceland-headquartered credit bureau and decisioning platform with deep penetration in Central/Eastern Europe and the CIS region. Operates national credit registries and bureaus in smaller markets — a close analog to ACRA's role in Armenia, including consumer/commercial reports and scoring.
• CRIF: Italy-based global credit bureau operating in 50+ countries with strong presence in emerging and post-Soviet markets. CRIF provides consumer and commercial credit reports, scoring, and analytics — directly comparable to ACRA's model and footprint logic, and is itself a FICO Score distribution partner.

Others

• Fair Isaac Corporation (FICO): ACRA's exclusive technology partner for FICO Score distribution in Armenia. Not a competing credit bureau but a critical upstream provider whose scoring methodology underpins ACRA's flagship consumer offering — making FICO both an enabler and a strategic dependency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/acracredit

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACRA Credit Reporting