What Ridy does

Ridy (RIDY SAS) is a French bicycle repair service provider founded in spring 2016 and headquartered in Bagnolet, operating three physical workshops in Paris 13e, Paris 16e, and Nantes plus a satellite location at Atelier Vélo 5 Toits in Paris 16e. The company runs a dual-channel service model: customers can drop bikes at the workshops by appointment, or have technicians travel by cargo bike to homes and offices across all 20 Paris arrondissements, five surrounding municipalities, and the Nantes metropolitan area, with a €30 travel supplement for at-home visits. Repair pricing is fixed per service type (e.g., €15 flat-tyre, €15 brake adjustment, €55 full safety inspection, €40 VAE diagnostic) with parts billed separately; there is no subscription model.

The company's underlying technology is a digital booking and service-tracking platform combined with a per-bike digital service record (carnet de suivi digitalisé) that captures model, intervention history, recurring faults, and upcoming maintenance. Ridy holds OEM certifications that materially differentiate its offering: Bosch e-Bike, Shimano Steps, and official Brompton Maintenance Partner status, enabling warranty-compliant work on the dominant electric-assist motor systems and on Brompton folding bikes. All technicians are salaried professionals, not gig workers, and the team includes apprentices training toward the CQP Mécanicien Cycles qualification.

Ridy monetises through two channels: a direct-to-consumer per-transaction repair stream (the primary revenue base, served via online booking at ridy.fr) and a B2B enterprise stream targeting employers with employee bike fleets — including Ubisoft, Le Bon Coin, BNP Paribas, the City of Paris, and the Élysée — sold as periodic on-site maintenance, sub-48h emergency repairs, an online dashboard, and pre-paid employee credit accounts. The company is a referenced provider for the OEPV programme (qualifying employer spend for CEE financing) and operates as part of the Cyclable national network. Pricing is published, transparent, and labour-inclusive with parts variable. Revenue, funding beyond the 2016 Via ID seed, and ownership structure beyond the co-founder Philippe Leclerc are not publicly disclosed.

Name

Ridy

Legal name

Ridy

Website

https://ridy.fr

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Ridy is a French mobile and workshop-based bicycle repair service founded in 2016, serving urban commuter cyclists in Paris and Nantes through cargo-bike home visits and three fixed ateliers, plus enterprise fleet maintenance for employers such as BNP Paribas and Ubisoft.

Ownership category

akta.pro rank

Product category

Bicycle Repair and Maintenance Services

NAICS

Personal and Household Goods Repair and Maintenance (8114)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Bike Service, Repair & Maintenance Shops (CRAMAHAH)

akta.pro secondary industries

Bicycle Programs & Bike Share (Parking, Repair, Rentals) (EDALAKAE), E-Bikes & Electric Bicycles (CRACASAA)

Keywords

• Bicycle repair services
• Mobile bike repair
• Electric bike servicing
• Corporate fleet maintenance
• Urban cycling solutions

Headquarters

HQ city

Bagnolet

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. One-time repair services: Individual consumers pay per repair/service event (e.g., €15 for a flat tyre, €55 for a safety inspection). Pricing is fixed per service type. At-home service includes a €30 travel supplement. Parts are billed separately. This is the primary revenue stream.
2. Enterprise fleet maintenance contracts: B2B recurring service contracts where Ridy provides periodic on-site maintenance, emergency repairs, and online reporting dashboards for corporate bike fleets. Billed per operation or via pre-purchased credit packs allocated to employees.
3. VAE diagnostics: Electric bike (VAE) diagnostic services at €40 per session, performed in workshop, including software updates for Bosch and Shimano motor systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Ridy operates a bicycle repair service combining mobile at-home repairs (via cargo bike) and three fixed workshops in Paris 13e, Paris 16e, and Nantes. The company serves urban daily cyclists with same-day maintenance, electric bike (VAE) diagnostics, and Brompton folding bike repairs, and offers turnkey corporate fleet maintenance solutions for enterprise clients including online tracking dashboards and on-site periodic servicing.

Product overview

Ridy is a bicycle repair service company operating across Paris and Nantes, France. Its core offering is mobile and workshop-based repair services for urban cyclists, including standard bicycles, electric bikes (VAE), cargo bikes, and folding bikes. The company runs three fixed workshop locations (Paris 13e, Paris 16e, and Nantes) and deploys technicians by cargo bike for at-home repairs. Ridy offers enterprise-focused modules including fleet maintenance with a client portal and reporting, employer animation services (pop-up repair events, self-repair workshops, safety training), and repair credit accounts. Specialized sub-offerings include official Brompton folding bike repairs and certified electric bike diagnostics (Bosch e-bike systems). Loaner bicycles are provided at Paris workshops while customers' bikes are under repair.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Bike Repair (Atelier Ridy à Domicile)
• Workshop-Based Repair
• Corporate Fleet Maintenance
• Brompton Official Partner Repair
• Electric Bike (VAE) Repair
• Loaner Bicycle Service
• Employer Animation Services
• Repair Credits for Companies

Quantifiable outcome

• Home service available across all 20 Paris arrondissements and 5 surrounding municipalities plus Nantes metropolitan area
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BromptoncoreStrategic or Co-development PartnerRidy is an official Brompton maintenance partner, having undergone specific training delivered by Brompton's team. Ridy stocks Brompton-specific tools and genuine spare parts, enabling warranty-compliant repairs on Brompton folding bikes. Brompton bikes are particularly relevant for multimodal commuters in Paris due to their compact folding design.
• Bosch e-BikecoreTechnology or IntegrationRidy holds Bosch e-Bike certification and is partnered with Bosch to perform diagnostics, software updates, and repairs on Bosch motor systems for electric bikes. This enables Ridy to service the largest installed base of VAE motor systems in France.
• Cyclable EntreprisescoreChannel Partner/ Reseller/ DistributorCyclable Entreprises is both a sales channel and strategic partner. Ridy belongs to the Cyclable national network and its Paris 13e workshop functions as a Cyclable showroom. Cyclable also refers enterprise clients to Ridy for maintenance and sells bike leasing services alongside Ridy's repair offerings.
• ELO CycleminorChannel Partner/ Reseller/ DistributorELO Cycle is listed as a business solution partner on Ridy's partners page, suggesting a commercial referral or service relationship for enterprise bike solutions.
• GeovelominorGTM or Marketing PartnerGeovelo is partnered with Ridy for the Bike to the Future corporate challenge, an inter-company cycling competition run through Geovelo's app. Ridy acts as a promo code provider for companies signing up through Ridy.
• Les Boites à VélominorStrategic or Co-development PartnerLes Boites à Vélo is the national federation of cargo bike delivery companies. Ridy participates in Boites à Vélo events and congresses, sharing best practices on cycling logistics and entrepreneurship. The Nantes workshop benefited from this network.
• INCM FormationminorImplementation/ SI/ Consulting PartnerINCM Formation is a training partner that supports the professional development of Ridy technicians, including apprenticeship programmes leading to the CQP Mécanicien Cycles qualification.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Others

• O2Feel: French e-bike manufacturer whose electric city bikes Ridy stocks as courtesy loaners. Adjacent ecosystem participant - a key supplier of the VAE installed base that Ridy's Bosch/Shimano-certified service business depends on.
• Brompton: UK folding-bike manufacturer for which Ridy is an official maintenance partner. Adjacent ecosystem participant whose premium folding-bike installed base drives a meaningful share of Ridy's specialist repair revenue in Paris.
• Géovélo: Cycling navigation app used for the Bike to the Future corporate challenge. A marketing/integration partner rather than a competitor, but a useful proxy for Ridy's positioning within the French cycling-tech ecosystem.

Direct peers

• Cyclable: National bike retail and repair franchise in France. Ridy belongs to the Cyclable network and operates its Paris 13e workshop as a Cyclable showroom, making it the closest direct peer on both consumer repair and enterprise fleet services.
• Vélogik: French specialist in professional bicycle fleet maintenance for public and private operators. Comparable to Ridy's enterprise GTM motion (B2B fleet maintenance, employer mobility programmes) and a likely head-to-head competitor for the same OEPV/CEE-subsidized RFPs.

Broad incumbents

• Decathlon: France's dominant sporting-goods retailer operates in-store bike workshops nationwide that handle basic repairs and warranty work. Overlaps with Ridy's consumer repair offering at lower price points and offers Ridy a potential channel-partner or existential competitive threat depending on how Decathlon evolves its services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ridybike
• LinkedInlinkedin.com/company/ridy

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ridy