Uptown Drug

What Uptown Drug does

Uptown Drug is an independently owned community pharmacy operating a single storefront in Golden Valley, Arizona, serving patients across the Arizona-Nevada border Tri-State area (including Bullhead City, Fort Mohave, Laughlin, Lake Havasu City, Dolan Springs, Peach Springs, and Mohave Valley). The business is owned and led by Chris (RPh), a licensed pharmacist with 25+ years of experience and Nuclear Pharmacy Certification who acquired the pharmacy in 2007. Core operations consist of dispensing prescription medications across most major insurance plans, with supporting services that include non-sterile compounding (hormone replacement, pain management, dermatology, pediatric, and veterinary), durable medical equipment, immunizations, travel vaccinations, on-site health screenings, medication therapy management, medication synchronization, compliance packaging, and prescription delivery within Kingman city limits. Patients are served direct-to-consumer through walk-in retail, prescription transfer, a Digital Pharmacist Rx refill portal, and direct pharmacy texting.

The company generates revenue across multiple streams: insurance-billed prescription dispensing (transaction fees), cash-pay compounding (one-time payments), DME and OTC product sales (hardware), immunization and screening fees (professional services), and Physician 360 telemedicine consultations priced at $25-$49.95 each. Distribution is omnichannel at a local level: physical retail, online refills via a third-party portal, in-city delivery, and a white-labeled telemedicine mobile app integrated with in-store point-of-care test kits. Customer segments are primarily community patients and seniors managing chronic conditions, with secondary segments in pet owners (veterinary compounding) and travelers needing destination-specific vaccinations. There is no evidence of institutional investment, multi-location expansion, or advanced technology platforms; the model is a relationship-driven, owner-operated community pharmacy differentiated by personal service, compounding breadth, and adherence-supporting workflows rather than scale or technology leadership.

Name

Uptown Drug

Legal name

Uptown Drug

Website

https://uptownuniteddrug.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Uptown Drug is an independently owned community pharmacy in Golden Valley, Arizona, dispensing prescriptions and offering non-sterile compounding, durable medical equipment, immunizations, medication synchronization, and telemedicine to patients across the Arizona-Nevada border Tri-State area.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Compounding & Customized Medication Management Support (HSABALAL), Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH), Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)

Keywords

• Retail pharmacy services
• Prescription dispensing
• Pharmaceutical compounding
• Durable medical equipment
• Immunization services

Headquarters

HQ city

Kingman

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Prescription Services: Dispensing prescription medications with insurance billing for most major plans
2. Compounding Services: Customized medication preparations, generally cash-pay, serving patients with unique medication needs
3. Immunizations & Vaccinations: Flu vaccines, travel vaccinations, school-required vaccines, pneumonia and shingles vaccines
4. Durable Medical Equipment (DME): Medical equipment and supplies including ostomy products, wound care, braces, mobility aids; bills Medicare and most insurance
5. Over-the-Counter Products: Pain medication, cold and allergy meds, vitamins, oral health products, feminine hygiene, first aid, contraceptives
6. Health Screenings: Blood pressure, blood glucose, and cholesterol screenings conducted at the pharmacy
7. Telemedicine Consultations: Physician 360 telemedicine consultations ranging $25-$49.95 including audiovisual physician consultation with electronic prescription capability

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Uptown Drug is an independently owned community pharmacy that dispenses prescription medications, prepares customized non-sterile compounded medications (including hormone replacement, pain management, dermatology, pediatric, and veterinary formulations), and supplies durable medical equipment. The pharmacy also administers immunizations and travel vaccinations, performs health screenings, delivers prescriptions locally, and offers telemedicine consultations through a partnership with Physician 360.

Product overview

Uptown Drug is an independently owned community pharmacy offering a comprehensive suite of pharmacy services centered around personalized care and expert compounding. The core offerings include prescription services, medication therapy management, and compounding services (including hormone replacement, pain management, dermatology, pediatrics, and veterinary compounding). Additional services include pet medications, prescription delivery, durable medical equipment, health screenings, immunizations, travel vaccinations, medication synchronization, medication adherence programs, senior services, compliance packaging, and personalized counseling. The pharmacy also offers Physician 360 telemedicine services for point-of-care testing and virtual physician consultations. All services are coordinated through a digital Rx portal for online refills and account management.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Services Standard prescription filling, dispensing, and refill services billed through most major prescription insurance plans, with assisted transfer from the patient's current pharmacy.
• Compounding Services Customized non-sterile medication preparation including hormone replacement therapy, bioidentical hormones, pain management creams, dermatology preparations, pediatric compounds, veterinary medications, and alternative dosage forms such as capsules, oral liquids, creams, ointments, and gels. Generally cash-pay.
• Pet Medications & Veterinary Compounding Specialized pharmacy services for pets including veterinary compounding, flavored medications, and customized strengths and dosages for dogs, cats, birds, and exotic pets.
• Prescription Delivery Prescription delivery service throughout the Kingman city limits providing safe and convenient medication delivery to patients.
• Durable Medical Equipment (DME) Medical equipment and supplies including ostomy products, wound care, surgical hosiery, walkers, rollators, compression stockings, catheter supplies, braces, supports, and bathroom safety products; bills Medicare and most insurance.
• Health Screenings Onsite health screenings for blood pressure, blood glucose (sugar), and cholesterol testing provided by qualified staff.
• Immunizations Vaccination services including flu vaccines, school-required vaccines, pneumonia vaccine, and shingles vaccine administered by qualified staff.
• Travel Vaccinations Travel immunization services for international destinations including Africa, Central America, and South America with vaccines for diseases like malaria, yellow fever, and typhoid.
• Medication Synchronization Program that coordinates medication refills so all prescriptions can be picked up on a single day each month, reducing pharmacy trips and improving adherence.
• Medication Therapy Management One-on-one pharmacist review to help patients understand medications, identify potential issues, explore cost-saving alternatives, and improve therapy outcomes.
• Medication Adherence Program Programs and services to help patients take medications as prescribed, including pill-packaging services and compliance support.
• Senior Services Specialized services for seniors including medication synchronization, prescription delivery, compliance packaging, compounding consultations, and personalized medication counseling.
• Text the Pharmacy Direct text communication service with pharmacy team for prescription questions, refills, and availability inquiries.
• Physician 360 Telemedicine Point-of-care testing and telemedicine consultation service enabling patients to consult with board-certified physicians via smartphone and receive electronic prescriptions, with test kits available for purchase at the pharmacy. Consultations cost $25.00-$49.95.

Quantifiable outcome

• Estimated 50% or more of medications for chronic conditions are not taken as prescribed; medication non-adherence can lead to worsening health conditions, hospitalizations and death
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Physician 360coreStrategic or Co-development PartnerPhysician 360 provides telemedicine consultations at Uptown Drug, offering point-of-care testing and rapid diagnostics. Patients can purchase test kits at the pharmacy, complete testing at home, and have audiovisual consultations with board-certified physicians via smartphone. Electronic prescriptions are sent directly to the pharmacy. Consultations cost $25-$49.95 and include physician consultation with e-prescription capability.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CVS Pharmacy: CVS Pharmacy is the largest U.S. retail drugstore chain, dispensing prescriptions and offering immunizations, health screenings, and DME. It competes directly with Uptown Drug for prescription and front-of-store traffic across the country, but at far greater scale.
• Walgreens: Walgreens is a national chain pharmacy offering prescription dispensing, immunizations, and health services. It is a direct competitor in retail pharmacy and serves as a benchmark for chain-store economics that independents like Uptown Drug compete against on service and personalization.
• Rite Aid: Rite Aid is a large multi-state retail pharmacy chain. It competes with Uptown Drug for prescription and OTC customers in markets where both operate, and is relevant for benchmarking chain pharmacy economics and customer switching behavior.
• Health Mart: Health Mart is McKesson's network of independently owned community pharmacies. It is highly comparable to Uptown Drug as an independent pharmacy affiliation model, with shared services, buying power, and clinical programs.

Emerging players

• Amazon Pharmacy: Amazon Pharmacy is a digital-first mail-order pharmacy service. It is an emerging threat to brick-and-mortar independents like Uptown Drug on convenience and price, particularly for maintenance medications.
• Capsule: Capsule is a digital pharmacy offering same-day delivery and a tech-forward patient experience. It is comparable to Uptown Drug in core dispensing activity but competes via digital UX rather than local compounding or in-person care.
• Alto Pharmacy: Alto Pharmacy is a tech-enabled pharmacy with free same-day delivery and a mobile-first refill experience. It overlaps with Uptown Drug on prescription dispensing and delivery, but competes nationally rather than locally.
• Hims & Hers Health: Hims & Hers operates a telehealth and pharmacy platform focused on cash-pay wellness and specialty medications. It is comparable to Uptown Drug on pharmacy-plus-telehealth and on cash-pay compounding for hormone and dermatology use cases.
• GoodRx: GoodRx is a digital platform for prescription pricing, telehealth, and mail-order pharmacy. It is comparable to Uptown Drug on consumer prescription access and competes via transparent pricing and home delivery rather than in-store service.

Others

• Pharmacists United for Truth and Transparency (community pharmacy network): PUTT is an advocacy and education organization supporting independent community pharmacies. It is relevant context for Uptown Drug's independent-pharmacy positioning, PBM reimbursement pressures, and industry-level policy exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/uptowndrugandydevine
• LinkedInlinkedin.com/company/uptown-united-drug

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Uptown Drug