Docotel Group

What Docotel Group does

PT Docotel Teknologi Informasi (DTI), operating under Docotel Group, is an Indonesia-based enterprise technology partner founded in 2011 that delivers digital security, identity, and regulatory-compliance solutions to organizations in five verticals: banking and financial services, healthcare, government and state-owned enterprises (BUMN), general enterprise (energy, FMCG, manufacturing), and plantation/agribusiness. The portfolio combines two DTI-proprietary platforms—PIKK Reporting, a regulatory reporting tool for OJK-regulated financial conglomerates aligned with POJK 30/2024, and GEOAI, a geospatial AI solution for estate monitoring and traceability—with four partner-sourced solutions: Tilaka certified electronic signatures (PSrE under UU ITE and Komdigi NSK 423/2021), YubiKey FIDO2 hardware authentication, DHealth hospital information systems (EMR-ready under Permenkes 24/2022 with SatuSehat and BPJS interoperability), and certified hardware data sanitization services.

DTI operates a three-stage engagement model—Consult, Integrate, Operate—covering requirements clarification, architecture and API integration, testing and go-live readiness, and post-deployment support. Technical foundations span certified digital signatures, strong multi-factor authentication, EMR-compliant hospital systems, OJK conglomerate reporting, geospatial analytics for RSPO/ISPO/EUDR compliance, and hardware-level data destruction. The company maintains 251–500 employees at its Jakarta Pusat headquarters and operates exclusively within Indonesia with no disclosed international footprint.

Revenue is generated through three streams: software licenses and subscriptions for proprietary and partner platforms, hardware sales (YubiKey devices, data sanitization), and professional services for consulting, integration, and operational support. All sales flow through consultative direct enterprise engagement with no public pricing, self-serve channels, or third-party resellers. DTI holds ISO 27001 certification and has served 520+ clients with 1,000+ engagements and 350+ projects cumulatively since 2014.

Name

Docotel Group

Legal name

PT Docotel Teknologi Informasi (DTI)

Website

https://docotel.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

PT Docotel Teknologi Informasi (DTI), part of Docotel Group, is an Indonesian enterprise technology partner delivering certified digital signatures, FIDO2 authentication, hospital information systems, OJK regulatory reporting, and geospatial AI to regulated industries including banking, healthcare, government, enterprise, and plantation.

Ownership category

akta.pro rank

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Revenue from certified digital signature solutions (Tilaka), hospital information systems (DHealth), regulatory reporting platforms (PIKK), and geospatial AI analytics (GEOAI). Solutions are implemented and supported by DTI's integration team, suggesting recurring subscription or license models for enterprise clients in regulated industries.
2. Hardware Sales: Sales of FIDO2 hardware authentication devices (YubiKey Security Keys) and data sanitization/hardware destruction services. These are one-time or periodic purchase transactions for enterprise clients requiring physical security tokens and certified data destruction.
3. Professional Services: Consulting, solution design, API integration, implementation, and post-deployment support services. The three-stage process (Consult > Integrate > Operate) indicates significant professional services revenue from helping organizations adopt and operationalize technology solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Docotel Group (operating as PT Docotel Teknologi Informasi / DTI) is an Indonesian enterprise technology partner that combines proprietary platforms (PIKK regulatory reporting and GEOAI geospatial analytics) with partner-sourced solutions (Tilaka digital signatures, YubiKey hardware authentication, DHealth hospital information systems, and Data Sanitization services) and delivers them through a three-stage Consult-Integrate-Operate engagement model for regulated industries including banking, healthcare, government/BUMN, enterprise, and plantation/agribusiness.

Product overview

Docotel Group (operated as PT Docotel Teknologi Informasi / DTI) operates as an enterprise technology partner serving Indonesia's critical industries. The portfolio consists of a combination of DTI Proprietary solutions and Partner Solutions. DTI Proprietary offerings include PIKK Reporting (regulatory reporting platform for financial conglomerates) and GEOAI (geospatial AI for estate monitoring). Partner Solutions include Tilaka Digital Signature (certified electronic signatures), YubiKey Security Key (FIDO2 hardware authentication), DHealth SIMRS (hospital information systems), and Data Sanitization (hardware data destruction). The company provides integration, consulting, and operational support services to help organizations adopt these technologies into daily business processes.

Differentiator

Problem solved

Functional benefit

Products and services

• Tilaka Digital Signature Certified electronic signatures (PSrE - Penyelenggara Sertifikasi Elektronik) for approval workflows that are legally valid under Indonesian law (UU ITE), faster than paper-based signing, and easy to trace and audit. Designed for Indonesian enterprises, banks, and government agencies needing auditable digital approval workflows.
• YubiKey Security Key FIDO2/FIPS hardware authentication device providing multi-factor authentication for secure access to systems and applications. Sold by DTI as a Yubico Preferred Partner for enterprise and government clients requiring strong multi-factor authentication.

Quantifiable outcome

• 520+ clients served across industries since 2014
• +3 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• TilakacoreTechnology or Integration · 1 January 2021Tilaka is a partner solution offered by DTI — a certified electronic signature (PSrE) service holding NSK 423/2021 certification from Komdigi (formerly Kemenkominfo). Tilaka provides legally valid certified digital signatures for approval workflows, enabling faster, auditable, and traceable electronic document signing aligned with UU ITE regulations.
• YubicocoreTechnology or IntegrationYubico is a technology partner providing FIDO2/FIDO hardware security keys. DTI holds 'Yubico Preferred Partner' status, offering YubiKey FIDO2 hardware authentication devices as part of DTI's digital security portfolio for enterprise and government clients requiring strong multi-factor authentication.
• DHealthcoreTechnology or IntegrationDHealth is a partner solution for Hospital Information System (SIMRS) and electronic medical records. DTI offers DHealth as a partner solution, positioned as EMR-ready under Permenkes 24/2022, with integration to government healthcare platforms including SatuSehat and BPJS.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Privy: Indonesian digital signature and identity verification provider serving enterprise and consumer customers. Directly comparable to DTI's Tilaka offering for the same regulated Indonesian enterprise and government buyer base, with overlapping focus on PSrE certification and UU PDP alignment.
• VIDA: Indonesian digital identity and certified electronic signature (PSrE) provider. Direct competitor to DTI's Tilaka business for Indonesian banks, enterprises, and government agencies seeking Komdigi-certified e-signature workflows.

Regional players

• Mekari: Indonesian enterprise SaaS suite covering HR, payroll, finance, and tax — addressing regulated workflows for Indonesian businesses. Comparable as a domestically-built enterprise software company targeting similar regulated Indonesian customers, though focused on SaaS rather than systems integration.

Broad incumbents

• Accenture: Global IT consulting and systems integrator with substantial Indonesian operations serving banking, healthcare, and government clients. Comparable as a large-scale systems integration and digital transformation player, though with broader portfolio and less focus on Indonesian regulatory specificity.
• Deloitte: Global professional services firm with an Indonesia practice covering consulting, audit, and technology services for banking, healthcare, and government sectors. Comparable in serving regulated industries with technology and advisory offerings, though at much larger scale and broader scope.
• Tata Consultancy Services: Global IT services and consulting firm with Indonesian operations serving banking, insurance, and government clients. Comparable as a large systems integrator with regulated-industry expertise, including digital signature and banking technology implementations globally.
• PwC: Global consulting and audit firm with Indonesia practice addressing banking, healthcare, and government regulatory and technology needs. Comparable in addressing regulated industries with advisory, risk, and technology services for Indonesian enterprises.
• EY: Global professional services firm with Indonesia operations serving regulated industries including banking and government with advisory, assurance, and technology services. Comparable as a broad incumbent addressing Indonesian regulatory and digital transformation requirements.
• DocuSign: Global electronic signature leader expanding in Southeast Asia. Directly comparable to DTI's Tilaka offering for enterprise e-signature workflows, with growing investment in Indonesian localization and regulated-industry positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/docotel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Docotel Group