Panama Pharmacy

What Panama Pharmacy does

Panama Pharmacy (legal entity Napier Pharmacy Inc. DBA Panama Pharmacy) is an independent, privately-held community pharmacy operating two retail locations in Jacksonville, Florida — at 7307 N Main St and 6022 Atlantic Blvd. Established in 1928, it is the oldest operating pharmacy in Jacksonville and serves individual patients, assisted living facilities, compounding patients (human and veterinary), and HIV patients in the Jacksonville metro area. Core services include prescription dispensing, non-sterile compounding (including HRT and veterinary formulations), medication adherence packaging via the PakMyMeds / RapidPak program, assisted living facility support (unit dose packaging, DME supplies, on-site immunizations, A/R billing), immunizations and travel vaccinations, HIV care, durable medical equipment, medication synchronization, and medication therapy management (MTM). The business accepts most major insurance plans and supplements revenue with OTC retail sales and free home delivery.

The pharmacy's operating technology stack is built on independent-pharmacy vendor platforms — PioneerRx powers prescription management and workflow, while the RxLocal mobile app handles patient-facing refills, reminders, and family medication management. Automation is delivered through the Parata Max 2 automated pill dispensing system (holding 180+ top drugs and roughly halving fill time) and the Eyecon camera-based pill counting system for verification. Revenue is generated transactionally through prescription co-pays, compounding fees, OTC sales, immunization administration, and B2B accounts with assisted living facilities on net 30 terms. The entity is privately held under local ownership with no identified parent company, no disclosed funding, and no public revenue figures.

Name

Panama Pharmacy

Legal name

Napier Pharmacy Inc. DBA Panama Pharmacy

Website

https://panamarx.com

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

11–50 employees

Short description

Panama Pharmacy is an independent, privately-held community pharmacy operating two Jacksonville, Florida locations since 1928, offering prescription dispensing, compounding, assisted living services, automation-backed adherence packaging, and immunizations to local patients and care facilities.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Long-Term Care (LTC) & Skilled Nursing Facility Pharmacies (HLAFALAF), Mail-Order & Home Delivery Pharmacies (HLAFALAD)

Keywords

• Retail pharmacy services
• Prescription dispensing
• Compounding medications
• Medication adherence packaging
• Assisted living pharmacy

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Prescription Dispensing: Traditional retail pharmacy filling prescriptions for patients. Accepts most major insurance plans. Revenue generated through prescription co-pays and direct payments.
2. Compounding Services: Non-sterile compounding for customized medications including hormone replacement therapy (HRT), traditional compounding for humans and pets, and veterinary medications. Creates personalized dosages and formulations not commercially available.
3. Assisted Living / Long Term Care Services: Specialized pharmacy services for assisted living facilities including unit dose packaging (Bingo Cards), DME supplies, on-site immunizations, free delivery, and A/R account billing on net 30 terms.
4. Over-the-Counter Products: Retail sales of OTC products including pain medication, cold & allergy meds, vitamins, oral health products, feminine hygiene, first aid items, infant care, and greeting cards.
5. Immunizations & Vaccinations: Flu shots, immunizations, and travel vaccinations administered at pharmacy locations or on-site at assisted living facilities.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Panama Pharmacy is a full-service independent retail pharmacy operating two storefronts in Jacksonville, Florida, that fills retail prescriptions, provides non-sterile compounding (HRT, traditional human, and veterinary medications), packages medications via PakMyMeds/RapidPak adherence pouches, and delivers medications to assisted living facilities. It also offers immunizations and travel vaccinations, durable medical equipment, medication therapy management, on-site facility immunizations, home delivery, and HIV care support, with refills and reminders accessible through the RxLocal mobile app.

Product overview

Panama Pharmacy is a full-service retail pharmacy offering a unified portfolio of clinical, automation, and digital services. The core offerings include prescription filling and retail, medication adherence packaging via PakMyMeds (RapidPak), and non-sterile compounding services (HRT, traditional, veterinary). The pharmacy operates automation equipment including the Parata Max 2 for automated dispensing and Eyecon for camera-based pill counting. Additional services encompass assisted living facility support, durable medical equipment, HIV care, immunizations, medication synchronization, and MTM services. A mobile app (RxLocal) enables patient-facing prescription management and refill ordering.

Differentiator

Problem solved

Functional benefit

Brands

• PakMyMeds: Medication packaging service that organizes a month's worth of medications into convenient pouches sorted by date and time.
• RapidPak

Products and services

• Retail Prescription Dispensing and OTC Products Walk-in retail pharmacy service filling patient prescriptions and selling OTC health and personal care products at the Main Street and Atlantic Boulevard Jacksonville locations. Accepts most major insurance plans and supports prescription transfers. Targets individual patients and caregivers in the Jacksonville community.
• Compounding Services (HRT, Traditional, Veterinary) Non-sterile compounding service that creates customized medications tailored to individual needs, including hormone replacement therapy (HRT), traditional custom human medications, and veterinary compounding for pets, addressing dosage, form, allergen, and flavoring requirements not met by commercial products.
• PakMyMeds / RapidPak Medication Adherence Packaging Medication pouch packaging service that organizes a month of prescriptions into individual pouches sorted by date and time so patients can follow their regimen by tearing open the labeled pouch for each dose. Designed for chronic-condition patients, seniors, and any patient at risk of missed doses.
• Assisted Living and Long-Term Care Pharmacy Services Comprehensive pharmacy service for assisted living facilities, nursing homes, and group homes that includes PakMyMeds adherence packaging, Unit Dose (Bingo Card) packaging, durable medical equipment supplies, on-site immunizations for residents, free delivery to the facility, and A/R billing accounts on net-30 terms. Targets facility operators managing medication needs across multiple residents.
• Immunizations, Flu Shots, and Travel Vaccinations Administration of flu shots, adult immunizations, and travel vaccinations at the pharmacy locations and on-site at assisted living facilities, supporting both community patients and long-term care residents.
• Durable Medical Equipment (DME) Limited line of durable medical equipment stocked daily at the pharmacy, including canes, walkers, crutches, bed pads, and incontinence items, with next-day availability for out-of-stock products to support patient mobility and home care needs.
• HIV Care Services Specialized care, education, and medication management for HIV patients, with referrals to the Northeast Florida AIDS Network and CDC for additional community resources. Targets HIV-positive individuals in the Jacksonville community seeking consistent, private clinical support.
• RxLocal Mobile Pharmacy App Smartphone application that lets patients manage their household's medications, set medication reminders, order prescription refills, and access Panama Pharmacy store information, extending the pharmacy's service channel beyond the physical storefront. Available on iOS and Android via the RxLocal app.
• Home Delivery (Prescription Delivery) Free prescription home delivery service for patients who cannot pick up their medications at either Jacksonville storefront, offering next-day delivery Monday through Friday to maintain continuity of care for mobility-limited or homebound patients.
• Medication Therapy Management (MTM) and Medication Synchronization Medication therapy management and medication synchronization services that align refill dates and review drug regimens to improve adherence, reduce therapy gaps, and optimize therapeutic outcomes for patients on multiple chronic medications.

Quantifiable outcome

• Nearly 100 years of continuous pharmacy operation since 1928
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PioneerRxcoreTechnology or IntegrationPioneerRx is the independent pharmacy software platform powering Panama Pharmacy's operations. As described on their website: 'Independent Pharmacy Software Powered by PioneerRx'. This is the core technology infrastructure for prescription management, inventory, and pharmacy workflow.
• RxLocalcoreTechnology or IntegrationRxLocal provides the patient-facing mobile app for Panama Pharmacy, enabling prescription management, refill ordering, medication reminders, and pharmacy information access. Available on iOS and Android app stores.
• Northeast Florida AIDS NetworkminorStrategic or Co-development PartnerReferral partner for HIV care services. Panama Pharmacy provides HIV care and medication management, directing patients to the Northeast Florida AIDS Network for additional community resources and support services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Capsule: Digital-first pharmacy offering free same-day delivery and a mobile app. Comparable to Panama's RxLocal mobile app plus free home delivery motion; competes for refill convenience.
• Alto Pharmacy: Tech-enabled mail-order and same-day delivery pharmacy. Competes with Panama's home-delivery and adherence-packaging offering via a digital-first model.
• Avita Pharmacy: Specialty pharmacy focused on HIV care, 340B, and LTC/assisted living populations. Closely comparable to Panama's HIV care service line and its LTC facility offerings.

Broad incumbents

• Rite Aid: National retail pharmacy chain providing prescription dispensing and front-store health products. Comparable end offering to Panama but at chain scale across broad geographies.
• CVS Pharmacy: Largest U.S. retail pharmacy chain operating thousands of locations. Competes with Panama for prescription volume in Jacksonville while offering a much wider retail/health services portfolio.
• Walmart Pharmacy: Mass-merchant pharmacy inside Walmart Supercenters, with locations across Jacksonville. Competes on convenience and low-cost prescription pricing.
• Walgreens: Major national pharmacy chain with deep Jacksonville presence. Competes with Panama on prescription dispensing, immunizations, and OTC convenience while operating at vastly larger scale.

Direct peers

• Belmar Pharmacy: Independent pharmacy network specializing in compounding (HRT and integrative medicine) with multiple physical locations. Comparable service mix to Panama, particularly its HRT and non-sterile compounding line.
• Good Neighbor Pharmacy: Cencora (AmerisourceBergen)-operated franchise network of independent community pharmacies. Most directly comparable to Panama Pharmacy as an independent retail pharmacy offering compounding, adherence packaging, and LTC support.
• Health Mart: McKesson-owned franchise network for independent community pharmacies. Directly comparable as an independent retail pharmacy operating in similar U.S. markets with comparable prescription dispensing, OTC, and patient-care offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/panamarxjax
• Facebookfacebook.com/panamarx
• LinkedInlinkedin.com/company/panama-pharmacy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Panama Pharmacy