B&W Plumbing and Heating

What B&W Plumbing and Heating does

B&W Plumbing and Heating, now operating under the HomeSense brand, is a private residential home-services company headquartered in Indianapolis, Indiana, that has served the Central Indiana market since approximately 1960. The company delivers integrated plumbing, heating, cooling, electrical, and indoor air quality services directly to homeowners across four physical locations — Indianapolis (headquarters), Zionsville, Fishers, and Speedway — with field technicians dispatched on-site to customer homes. Its service portfolio spans furnace and heat-pump repair and installation, air conditioning services, ductless systems, general plumbing repairs, water heater and water softener services, sump pumps, gas line work, electrical rewiring and inspection, EV charging, and a growing set of indoor air quality solutions. The team comprises a Master Plumber with 50+ years of experience, journeyman plumbers, plumbing apprentices, multiple HVAC technicians and apprentices, an electrician, customer service representatives, and functional managers overseeing HVAC, plumbing, warehouse, payroll, and accounting operations.

The business model is direct-to-consumer and predominantly transactional, with revenue generated from one-time on-site service fees and quote-based pricing determined after job assessment. The company reaches customers via a dedicated phone line (317-203-8149) and website-based online scheduling, with no disclosed enterprise contracts or recurring SaaS-style arrangements. In 2025, the company acquired a local heating and cooling company also named HomeSense and adopted the HomeSense name as its new operating brand, repositioning the business around a "whole-home care" philosophy that bundles multiple trades under a single trusted provider. As part of this transition, the company introduced a Preventative Maintenance Membership program to convert one-time service transactions into recurring relationships, and secured a Daikin Comfort Pro manufacturer designation to support its HVAC sales and installation capabilities. The company holds no disclosed patents, certifications, or external funding, and is led by Nathan Davis as President.

Name

B&W Plumbing and Heating

Legal name

HomeSense

Website

https://bplusw.com

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

11–50 employees

Short description

B&W Plumbing and Heating (now operating as HomeSense) is a private Indianapolis-based residential home-services company delivering integrated plumbing, HVAC, electrical, and air quality services to homeowners across Central Indiana through four office locations and a field-technician dispatch model.

Ownership category

akta.pro rank

Product category

Residential Home Services (Plumbing, HVAC, Electrical)

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Residential Plumbing Fixture Installation & Repair (HSAOAAAA), HVAC Equipment (Heating, Cooling & Air Handling) (IMAHAKAB)

Keywords

• Residential plumbing services
• Home heating services
• Home cooling services
• Residential electrical services
• Indoor air quality services

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. On-site Service Fees: One-time service fees for plumbing repairs, HVAC installation/repair, water heater services, electrical work, and other home services delivered at customer locations. Services include drain cleaning, toilet repairs, shower/bathtub leaks, garbage disposals, sump pumps, gas line repair, air conditioning, furnace services, heat pumps, ductless systems, and electrical rewiring.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

B&W Plumbing and Heating provides on-site residential plumbing, heating, cooling, electrical, and indoor air quality services to homeowners in the Indianapolis metropolitan area. Services are delivered by in-house technicians including master plumbers, journeyman plumbers, HVAC technicians, and electricians, and include repair, replacement, installation, and tune-up work, along with a Preventative Maintenance Membership program. Pricing is quote-based and determined after on-site assessment of the specific job.

Product overview

B&W Plumbing and Heating (now operating as HomeSense) is a residential service company providing whole-home care through integrated plumbing, heating, cooling, and electrical services. Originally operating as B&W Plumbing and Heating, the company rebranded to HomeSense after acquiring a local heating and cooling company, adopting the HomeSense name to reflect its evolved service philosophy. The company offers a unified portfolio of core service lines—Heating Services, Cooling Services, Plumbing Services, Electrical Services, and Air Quality Services—alongside a Preventative Maintenance Membership program. The services are delivered by a team of trained technicians including journeyman plumbers, master plumbers, HVAC technicians, and electricians, serving the Indianapolis metropolitan area including Fishers, Zionsville, Speedway, and surrounding Central Indiana communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services Comprehensive residential heating services covering furnace repair, replacement, installation, and tune-up; heat pump services; ductless heating systems; and indoor air quality solutions for heating systems. Delivered to homeowners across the Indianapolis metropolitan area.
• Cooling Services Residential air conditioning services including repair, replacement, installation, and tune-up; ductless cooling systems; and indoor air quality solutions for cooling systems.
• Plumbing Services Full residential plumbing services including everyday plumbing repairs (drain cleaning, toilets, shower/bathtub leaks, bathroom fixture installation, garbage disposals), sump pumps, water heater repair and installation, water softeners, gas line repair and installation, backflow services, and commercial plumbing repair.
• Electrical Services Home electrical services including rewiring, inspection, service upgrades, knob and tube remediation, and EV charging station installation for residential customers.
• Air Quality Services Indoor air quality services covering media filters, ductwork, duct cleaning, thermostat/temperature control, whole house humidifiers, air purifiers, and whole house dehumidifiers for residential customers.
• Preventative Maintenance Membership Annual membership program offering scheduled preventative maintenance visits for residential plumbing, heating, cooling, and electrical systems, designed to help prevent emergency repairs and maintain system efficiency.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• HomeSensecoreStrategic or Co-development PartnerB&W Plumbing and Heating acquired local heating and cooling company HomeSense and rebranded to the HomeSense name. The acquisition represents a strategic expansion and brand transition, with B&W adopting the HomeSense name which reflects their commitment to clear guidance, thoughtful workmanship, and caring service. All existing B&W staff, standards, and service commitments continue under the new HomeSense brand.

Scale indicators1 record

Recent moves7 records

Expansion highlights6 records

Direct peers

• Aire Serv: Neighborly franchised HVAC brand serving residential customers with heating and cooling repair, installation, and maintenance. Direct overlap in service categories and target customer.
• Mr. Rooter Plumbing: Neighborly franchise brand providing residential and commercial plumbing services. Directly comparable on service category and D2C home-services GTM.
• One Hour Heating & Air Conditioning: Franchised residential HVAC services brand offering furnace, AC, and heat pump repair and replacement. Highly comparable to B&W/HomeSense's HVAC service lines and customer profile.
• Mr. Electric: Neighborly franchised residential electrical services brand. Matches B&W/HomeSense's electrical services offering and homeowner target segment.
• Roto-Rooter: National plumbing and drain cleaning services franchise with a strong residential service offering. Direct overlap with B&W/HomeSense's plumbing service line and similar D2C home-service delivery model.
• Benjamin Franklin Plumbing: Franchised residential plumbing services brand operating nationwide. Closely comparable in customer base (homeowners), service mix, and on-site delivery model.

Broad incumbents

• Carrier: Major HVAC equipment manufacturer with a network of dealers and contractors. Overlaps with B&W/HomeSense at the equipment and installation tier, but operates as a broad incumbent rather than a local services specialist.
• Trane: Global HVAC manufacturer with a dealer/installer network. Comparable as a supplier ecosystem participant and brand-name competitor for system replacements in the Indianapolis market.

Others

• ServiceTitan: Vertical SaaS platform serving residential and commercial trades companies (plumbing, HVAC, electrical). Comparable as an enabling technology used by similar home-service operators like B&W/HomeSense.
• Angi (formerly Angie's List / HomeAdvisor): Lead-generation and marketplace platform connecting homeowners with local home-services pros. Functions as a customer-acquisition channel for residential trades companies like B&W/HomeSense.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles24 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about B&W Plumbing and Heating