TraQ'food
TraQ'food is a French HACCP food-safety SaaS platform that helps restaurants, bakeries, supermarkets, and caterers digitize temperature monitoring, food traceability, cleaning plans, and compliance documentation, sold via two subscription tiers and connected-hardware bundles.
- Company typePrivate
- Founded2015
- HeadquartersSaint-mandé, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TraQ'food does
TraQ'food is a French HACCP food safety management SaaS platform founded in 2015 and operated as a wholly-owned subsidiary of Mérieux NutriSciences, the food-testing and safety group that itself sits inside the broader Mérieux family of companies. The company offers a cloud-based application available on iOS, Android, and Microsoft platforms, organized around five functional modules: automated temperature monitoring (JRI sensors reading refrigeration units every 15 minutes), digital food traceability via label photo capture, cleaning-plan management with task assignment and reminders, checks on receipt (delivery notes, temperature, expiry alerts, non-conformities), and a real-time multi-site quality dashboard. The platform anchors to a connected-hardware ecosystem comprising Samsung Knox-secured 8-inch tablets (IP68-rated), JRI temperature sensors with a Box Link gateway, and Brother TD label printers, packaged into multi-year bundle offers alongside on-site installation and quality-engineer training (the Serenity pack). Co-sold audit, inspection, bacteriological analysis, and HACCP training services flow through the Mérieux NutriSciences laboratory and auditor network, effectively bundling software with adjacent professional services.
The business model is a two-tier annual SaaS subscription — Starter at €239.88/year (single site, 2 users, online onboarding, email support) and Manager at €479.88/year (multisite, unlimited users, assisted configuration, phone support, 24-hour hardware replacement) — supplemented by hardware revenue (€59.99–€129.99 per bundle) and professional services. Go-to-market is hybrid: a product-led growth motion through Apple App Store and Google Play with a 30-day free trial for SMBs, an inside-sales motion with demo-request forms for the Manager tier, and an event/channel motion through Mérieux NutriSciences' audit and hygiene service engagements for enterprise accounts. Named customers span fast-food chains (Pokawa, Bagelstein), bakeries (Maison Pradier & Roberta), hotels (L'Hôtel du Collectionneur), and independent restaurants (La Maison Nomade, Les Officiers, Paradis du Fruit), serving seven vertical segments with restaurants and fast food as the primary segment and a clear quality-manager persona for multi-site operators. TraQ'food positions itself as the #1 downloaded HACCP app in France over a 10-year window, with operations localized into six European languages (FR, EN, DE, ES, PT, IT).
TraQ'food firmographics
Firmographics- Name
- TraQ'food
- Legal name
- TRAQFOOD SAS
- Website
- https://traqfood.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TraQ'food is a French HACCP food-safety SaaS platform that helps restaurants, bakeries, supermarkets, and caterers digitize temperature monitoring, food traceability, cleaning plans, and compliance documentation, sold via two subscription tiers and connected-hardware bundles.
- Ownership category
- akta.pro rank
TraQ'food industry classification
Industry- Product category
- HACCP Food Safety Compliance Software
- NAICS
- Special Food Services (7223)
- SIC
- Retail-Eating Places (5812)
- akta.pro primary industry
- Cold Storage QA/Compliance & Traceability Services (HACCP/FSMA, audits) (AFAOAFAM)
Keywords
Where TraQ'food is headquartered
LocationHeadquarters
- HQ city
- Saint-mandé
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
TraQ'food business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Operations
Revenue model
- SaaS Subscription - Starter Tier: Entry-level subscription at €239.88/year (€19.99/month excl. VAT) or €24.99/month. Includes 2 users maximum, single point of sale, online offer, email support, and material warranty (cash). 1-year commitment. Annual billing includes 20% discount.
- SaaS Subscription - Manager Tier: Premium tier at €479.88/year (€39.99/month excl. VAT) or €44.99/month. Unlimited users, multisite management, dedicated configuration by traqfood teams, advanced feature training, unlimited telephone support, extended material warranty, 24-hour replacement. 1-year commitment.
- Connected Hardware Sales: Sale of connected equipment: Durable Tablet (€59.99), Tablet Print combo (€72.99), Sensor (€79.99), Tablet-Sensor combo (€89.99), Serenity installation/training (€129.99). Sold separately or bundled with subscriptions.
- Professional Services: On-site installation and training by qualified quality engineers as part of Serenity package (€129.99). HACCP hygiene training, audits, inspections, and bacteriological analysis services through Mérieux NutriSciences partnership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Starter - Entry-level HACCP app for single outlet, 2 users |
| Subscription | Annual | Manager - Multi-site premium tier with unlimited users and full support |
| Unit Pricing | Multi-year contract | Durable Tablet - Connected equipment starter pack |
| Unit Pricing | Multi-year contract | Tablet Print - Labeling equipment combo |
| Unit Pricing | Multi-year contract | Sensor - Temperature monitoring kit |
| Unit Pricing | Multi-year contract | Tablet-Sensor - Full automation combo |
| Unit Pricing | Multi-year contract | Serenity - Full installation and training service |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
TraQ'food product offering
Product offeringCore offering
TraQ'food provides a cloud-based HACCP food safety management SaaS platform that helps restaurants and food businesses digitize and automate their sanitary control plans. The platform combines mobile applications (iOS, Android, Microsoft) with an ecosystem of connected IoT hardware (Samsung tablets, JRI temperature sensors, Brother label printers) to deliver digital traceability, automated temperature monitoring, cleaning plan management, and delivery receipt controls. The solution is sold via tiered subscriptions (Starter, Manager) and hardware bundles across France, Germany, Spain, Italy, and Portugal.
Product overview
TraQ'food is a unified HACCP food safety management platform developed by Mérieux NutriSciences, consisting of a cloud-based SaaS application available in two subscription tiers — Starter (for single-site, up to 2 users) and Manager (for multisite operations with unlimited users) — along with a portfolio of connected hardware bundles (Samsung Knox-secured tablet, JRI temperature sensors with Box Link hub, and Brother label printers) that integrate with the application to automate temperature monitoring, food traceability, cleaning plan management, and incoming goods inspection. The platform also provides complementary audit and hygiene services (audits, bacteriological analysis, HACCP training, inspections) delivered by Mérieux NutriSciences. The core application is available on iOS, Android, and Microsoft platforms.
Differentiator
Problem solved
Functional benefit
Brands
- Traqfood Starter: Entry-level HACCP management subscription for single-point-of-sale operations, limited to 2 users, with email support and online-only onboarding.
- Traqfood Manager
Products and services
- traqfood HACCP Application Cloud-based HACCP food safety management SaaS application that enables restaurateurs and food businesses to digitally manage hygiene procedures, temperature monitoring, cleaning plans, food traceability, and regulatory compliance. Available on iOS, Android, and Microsoft platforms, and supports multiple European languages (FR, EN, ES, IT, PT, DE).
- Durable Tablet Connect Pack Hardware bundle including one Samsung 8-inch IP68-certified reinforced tablet secured by Samsung Knox, pre-configured with the traqfood App Manager subscription, 3-year commitment with no start-up fees. Priced at €59.99 excl. VAT.
- Tablet Print Connect Pack Hardware bundle including one Brother TD label printer and 1500 free labels for automatic printing of secondary use-by date labels. Priced at €72.99 excl. VAT.
- Sensor Pack Hardware bundle including one Box Link gateway hub and three JRI temperature sensors for automated refrigeration temperature monitoring every 15 minutes. Priced at €79.99 excl. VAT.
- Tablet-Sensor Connect Pack Combined hardware bundle pairing a Samsung tablet with JRI temperature sensors for connected application access and automated temperature monitoring. Priced at €89.99 excl. VAT.
- Serenity Pack Premium bundle providing on-site installation and training delivered by qualified traqfood quality engineers, plus a TD label printer and 1500 free labels. Priced at €129.99 excl. VAT.
- HACCP Audit & Hygiene Services Ancillary services delivered through the Mérieux NutriSciences partnership, including hygiene audits, bacteriological food analysis, HACCP hygiene training, and official inspections against the NF V-01-015 standard. Targeted at food businesses preparing for regulatory checks.
Quantifiable outcome
- 2 million cleaning actions validated monthly by customers using the platform
- +5 more outcomes
Companies that use TraQ'food
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles4 records
TraQ'food technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
TraQ'food partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Mérieux NutriSciencescoreMérieux NutriSciences is the parent company and world leader in food safety. TraQ'food is a solution developed by Mérieux NutriSciences, leveraging their expertise in food safety for the digital transformation of HACCP procedures. The partnership provides TraQ'food with credibility, technical expertise, and cross-selling opportunities through Mérieux NutriSciences' audit, inspection, and laboratory services.
- JRIcoreJRI supplies connected temperature sensors used for automated temperature monitoring of refrigeration units. JRI sensors integrate with TraQ'food app to automatically read temperatures every 15 minutes and send SMS/email alerts for non-compliant readings.
- SamsungcoreSamsung provides reinforced Galaxy tablets (8-inch, IP68 certified) pre-configured with TraQ'food app and secured by Samsung Knox. Sold as 'Durable Tablet Connect' package.
- BrothercoreBrother provides connected label printers (TD series) integrated with TraQ'food app for automatic printing of secondary use-by date labels. 59% of customers use labeling machines. Sold as 'Tablet Print' combo package.
Scale indicators9 records
Recent moves5 records
Expansion highlights5 records
TraQ'food competitors and assessment
Company assessmentDirect peers
- FoodDocs: Cloud HACCP and food-safety management SaaS serving restaurants and food businesses worldwide. Directly comparable to TraQ'food in product category, target customer (food service operators), and PLG mobile-app distribution model.
- Safefood 360: Food safety and quality management SaaS for food manufacturers, retailers, and restaurants. Competes with TraQ'food in the same regulatory-compliance software category with similar HACCP/audit workflow capabilities.
- ComplianceMate: Food-safety temperature monitoring platform with connected sensors and automated HACCP logs for restaurants. Closely comparable to TraQ'food's temperature-reading and connected-hardware (JRI/Samsung) model.
- HACCP Now: HACCP plan builder and food-safety management SaaS targeted at small and mid-sized food businesses. Direct overlap with TraQ'food's Starter-tier HACCP compliance value proposition.
- SafetyChain: Food quality and safety management SaaS used by food manufacturers and operators for compliance, traceability, and operational reporting. Comparable SaaS architecture and HACCP/FSMA compliance positioning.
Broad incumbents
- Jolt: Restaurant and food-retail operations platform with digital checklists, temperature logging, and HACCP-related features. Comparable in restaurant-tech stack and HACCP module overlap, but broader in scope than TraQ'food.
- Restaurant365: Cloud restaurant management platform combining POS, accounting, inventory, and operations. Competes indirectly with TraQ'food by offering integrated compliance-adjacent features inside a wider restaurant suite.
- Lightspeed Restaurant: Restaurant POS and commerce platform with inventory, reporting, and compliance tooling. Overlaps with TraQ'food on multi-site restaurant operations but is broader and not HACCP-specialized.
- Toast: Leading US-focused restaurant POS and operating system with payroll, inventory, and basic compliance features. Adjacent competitor to TraQ'food with broader product portfolio but similar restaurant customer base.
Emerging players
- Trace One: Product compliance, traceability, and regulatory SaaS primarily for CPG and retail. Adjacent to TraQ'food on the traceability and food-safety compliance axis but targets upstream CPG rather than restaurants.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
TraQ'food social profiles
Digital presenceTraQ'food financial estimates
Financial estimateRevenue estimate
Valuation estimate
TraQ'food leadership team
Management profileNumber of profiles
TraQ'food funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TraQ'food M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TraQ'food
What does TraQ'food do?
TraQ'food provides a cloud-based HACCP food safety management SaaS platform that helps restaurants and food businesses digitize and automate their sanitary control plans. The platform combines mobile applications (iOS, Android, Microsoft) with an ecosystem of connected IoT hardware (Samsung tablets, JRI temperature sensors, Brother label printers) to deliver digital traceability, automated temperature monitoring, cleaning plan management, and delivery receipt controls. The solution is sold via tiered subscriptions (Starter, Manager) and hardware bundles across France, Germany, Spain, Italy, and Portugal.
Is TraQ'food a public or private company?
TraQ'food is a private company. It is classified as corporate owned and is currently operating.
When was TraQ'food founded?
TraQ'food was founded in 2015. It employs 11 to 50 people.
Where is TraQ'food based?
TraQ'food is headquartered in Saint-mandé, France, in the Europe region.
How does TraQ'food make money?
Four revenue lines are on record. SaaS Subscription - Starter Tier is the primary driver. The others are saaS Subscription - Manager Tier, connected Hardware Sales and professional Services.
Who are TraQ'food's main competitors?
Direct peers on record are FoodDocs, Safefood 360, ComplianceMate, HACCP Now and SafetyChain. Broad incumbents are Jolt, Restaurant365, Lightspeed Restaurant and Toast. Trace One is listed as an emerging player.
Does TraQ'food have an API?
No public API is recorded for TraQ'food.
What industry is TraQ'food in?
TraQ'food's product category is HACCP Food Safety Compliance Software. Its primary akta.pro industry code is AFAOAFAM, Cold Storage QA/Compliance & Traceability Services (HACCP/FSMA, audits). Its NAICS code is 7223 and its SIC code is 5812.