Restaurant365
Restaurant365 is a unified, subscription-based back-office SaaS platform for the restaurant industry, combining accounting, inventory, workforce, and payroll on a single P&L-connected data foundation. It serves more than 52,000 restaurants, primarily multi-location operators and franchise brands, with enterprise field sales and a partner channel.
- Company typePrivate
- Founded2013
- HeadquartersIrvine, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Restaurant365 does
Restaurant365, founded in 2011 and headquartered in Irvine, California, is a unified back-office management platform built specifically for the restaurant industry. The platform brings together four integrated product suites — Accounting (AP automation, banking, bookkeeping, fixed asset management, budgeting and forecasting, dispute resolution), Inventory (recipe and prep costing, purchasing and receiving, commissary, cash management), Workforce Management (scheduling, sales forecasting, employee training, time and attendance, task management, logbook, tip automation), and Payroll & HR (hiring, onboarding, HR, payroll) — into a single system that connects every transaction to the restaurant P&L. The platform is sold on a subscription basis to more than 52,000 restaurants, with custom enterprise pricing tied to location count and modules selected. R365 AI, launched in May 2026, layers AI Dashboards, AI Advisor, AI Scheduling, a Labor Management Suite, and a Snowflake Secure Data Share capability on top of the unified data foundation, positioning the company as an intelligence and decisioning layer in addition to a system of record.
Restaurant365 sells primarily through an enterprise field sales motion targeting multi-location operators and franchise brands, demonstrated by the systemwide deployment at Jack in the Box across 2,128 corporate and franchise locations and similar wins at Cotti Foods (225+ locations), GPS Hospitality (500+ units), Hungry Howie's, and Sbarro. The go-to-market is supplemented by a channel ecosystem that includes technology partners (hundreds of POS systems, Snowflake, Always Food Safe), vendor partners (food and beverage distributors via EDI), and channel and service partners (the Quatrro Business Support Solutions partnership announced November 2025, and the QuickBooks accounting firm channel). Revenue mechanics are subscription-based, recurring, and tiered by module and location count, with annual billing and implementation included for enterprise customers. The company holds SOC 2 Type 2 certification, supporting enterprise security requirements. Offices extend beyond Irvine to Austin, Akron, Mexico City, and Nablus, supporting both U.S. operations and selected international reach. Investors include Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital, following a $175M round in May 2024, with CEO and Co-founder Tony Smith leading the company alongside a recently expanded executive team including Chief Customer Officer Kate Hastings.
Restaurant365 firmographics
Firmographics- Name
- Restaurant365
- Legal name
- Restaurant365
- Website
- https://restaurant365.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Restaurant365 is a unified, subscription-based back-office SaaS platform for the restaurant industry, combining accounting, inventory, workforce, and payroll on a single P&L-connected data foundation. It serves more than 52,000 restaurants, primarily multi-location operators and franchise brands, with enterprise field sales and a partner channel.
- Ownership category
- akta.pro rank
Restaurant365 industry classification
Industry- Product category
- Restaurant Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
- akta.pro secondary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where Restaurant365 is headquartered
LocationHeadquarters
- HQ city
- Irvine
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Restaurant365 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription-based SaaS: Restaurant365 operates as a subscription-based SaaS platform for restaurant back-office management, charging restaurants for access to its integrated accounting, inventory, workforce management, and payroll platform.
- Platform Modules: The platform is sold as an integrated suite with multiple modules including Accounting, Inventory, Workforce/Scheduling, Payroll/HR, and AI capabilities, with the full P&L connection being a key differentiator.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise multi-location pricing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Restaurant365 product offering
Product offeringCore offering
Restaurant365 is a unified, cloud-based restaurant back-office management platform combining accounting, inventory, workforce management, and payroll & HR into a single integrated system. It connects every transaction to the restaurant P&L, automating accounts payable, bank reconciliation, scheduling, food cost monitoring, payroll, and dispute resolution. The R365 AI intelligence engine overlays the platform, delivering AI Dashboards, AI Advisor, AI Scheduling, and Secure Data Share capabilities built on unified financial and operational data.
Product overview
Restaurant365 is a unified restaurant back-office management platform that combines accounting, inventory, workforce management, and payroll & HR into a single integrated system. The core platform is organized into four main product suites: Accounting (including AP Automation, Banking, Bookkeeping, Fixed Asset Management, Budgeting & Forecasting, Automated Dispute Resolution, and Cash Management), Inventory (including Inventory Management, Recipes, Prep, Purchasing & Receiving, Commissary, and AI Dashboards), Workforce Management (including Scheduling, Sales Forecasting, Employee Training, Time & Attendance, Task Management, Logbook & Chat, and Tip Automation), and Payroll & HR (including Hiring, Onboarding, HR, and Payroll). The R365 AI intelligence engine overlays all modules, providing natural-language dashboards, AI-powered scheduling and forecasting, and autonomous advisory agents. The platform serves 50,000+ restaurants and integrates with hundreds of POS systems, banks, and vendors. In September 2024, Restaurant365 acquired ExpandShare, a learning management system adding AI-driven course building capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Accounting Restaurant accounting software suite providing automated AP, banking, bookkeeping, fixed asset management, budgeting & forecasting, and dispute resolution. Connects every transaction to the P&L for real-time financial visibility. Designed for multi-unit restaurant operators.
- Inventory Restaurant inventory management platform connecting recipes, purchasing, and inventory counts to cut food costs, reduce waste, and drive smarter purchasing decisions with AI-powered monitoring. Designed for restaurant operators managing multi-location food and beverage operations.
- Workforce Management Restaurant workforce management platform combining scheduling, sales forecasting, employee training, time & attendance, task management, logbook & chat, and tip automation with AI-powered optimization. Designed for multi-unit restaurant operators managing labor costs and compliance.
- Payroll & HR Integrated restaurant payroll and HR platform spanning hiring, onboarding, HR management, and payroll processing with POS data integration and tax automation. Designed for restaurant operators needing restaurant-specific payroll and HR workflows.
- R365 AI AI intelligence engine built on the full restaurant P&L that connects accounting, inventory, labor, scheduling, and POS data in one system to deliver AI Dashboards, AI Advisor, AI Scheduling, and Secure Data Share capabilities. Designed for restaurant operators seeking AI-driven decision support across the full P&L.
- R365 Mobile App R365 mobile application enabling restaurant leaders to track and manage sales, labor, and inventory in real time with English and Spanish language support. Designed for restaurant managers and operators needing on-the-go visibility.
- ExpandShare Learning management system for restaurants featuring AI-driven course building and multi-language support, used by hospitality brands nationwide. Acquired by Restaurant365 in September 2024 to enhance training functionalities.
Quantifiable outcome
- 50% less time on accounting
- +8 more outcomes
Companies that use Restaurant365
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles4 records
Restaurant365 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability9 records
Feature10 records
Restaurant365 partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Quatrro Business Support Solutions (QBSS)coreQBSS partnered with R365 to offer integrated back-office solutions for multi-unit restaurant operators, including preferred pricing, implementation, and ongoing support. The collaboration aims to help operators streamline operations, improve financial visibility, and make data-driven decisions.
- ExpandSharecoreExpandShare, a learning management system for restaurants with AI-driven course building and multi-language support, was acquired by Restaurant365 to improve training and other functionalities. The acquisition enhances R365's Employee Training capabilities.
- Always Food SafecoreIntegration with Always Food Safe for food safety and alcohol certification training, ensuring restaurants meet compliance standards across all locations. This integration supports the Employee Training module's compliance capabilities.
- SnowflakecoreSecure Data Share feature provides direct Snowflake connection that gives enterprise analytics teams always-on access to unified POS, sales, labor, and inventory data without API pipelines, CSV exports, or scheduled syncs.
- GrubhubcoreIntegration with Grubhub for third-party delivery dispute management. R365 automates dispute resolution for Grubhub orders, helping restaurants reclaim disputed fees.
- UberEatscoreIntegration with UberEats for third-party delivery dispute management. R365 automates dispute resolution for UberEats orders, helping restaurants reclaim disputed fees.
- DoorDashcoreIntegration with DoorDash for third-party delivery dispute management. R365 automates dispute resolution for DoorDash orders, helping restaurants reclaim disputed fees.
- Hundreds of POS SystemscoreRestaurant365 integrates with hundreds of leading POS systems, enabling automated sales data flow into accounting, inventory, and workforce management. This broad integration ecosystem is a key competitive advantage.
Scale indicators14 records
Recent moves9 records
Expansion highlights6 records
Restaurant365 competitors and assessment
Company assessmentDirect peers
- Crunchtime Information Systems: Crunchtime is a restaurant operations platform providing inventory, food cost, labor, and scheduling software for multi-unit operators — the closest head-to-head competitor to Restaurant365's back-office suite. Both target the same enterprise restaurant buyer with overlapping modules.
- MarginEdge: MarginEdge is a restaurant inventory and food cost management platform with daily inventory and invoice automation. It directly overlaps R365's Inventory and Purchasing & Receiving modules and is a frequent head-to-head in food-cost-focused evaluations.
- 7shifts (Block): 7shifts is an employee scheduling and workforce management platform for restaurants, acquired by Block. It is a direct competitor to R365's Scheduling and Time & Attendance modules and is widely used by restaurant groups for hourly workforce management.
Broad incumbents
- Toast: Toast is a leading restaurant POS platform that has expanded aggressively into back-office (Toast Payroll, Inventory, Marketing). It is a much larger, public competitor whose integrated POS-first stack directly threatens R365's POS-agnostic, back-office-led positioning.
- Square for Restaurants (Block): Square for Restaurants, part of Block, provides POS plus back-office functionality including payroll, team management, and reporting. It is a broad incumbent with significant brand recognition and pricing flexibility among small and mid-market restaurant operators.
- Lightspeed Restaurant: Lightspeed Restaurant is a POS and commerce platform with back-office features for full-service and quick-service restaurants. As a broader commerce incumbent, it competes with R365 for operator wallet share, particularly among mid-market and specialty concepts.
- TouchBistro: TouchBistro is an iPad-based restaurant POS with integrated front- and back-of-house features including reservations, inventory, and reporting. It targets independent and small-chain restaurants where R365's small-business segment also competes.
- Oracle MICROS: Oracle MICROS is a long-standing enterprise restaurant POS and back-office suite serving large global chains and hotels. It competes with R365 primarily at the largest, most complex multi-unit operators where R365 also lands enterprise deals.
- NCR Aloha: NCR Aloha is an enterprise restaurant POS and back-office platform used by large chain operators. It is a broad incumbent competitor for enterprise restaurant back-office, with overlapping capabilities in inventory, labor, and reporting.
- NetSuite (Oracle): NetSuite is a leading cloud ERP used by some multi-unit restaurant groups for general ledger, inventory, and financial reporting. It competes with R365 at the accounting/ERP layer and is sometimes considered as an alternative in larger enterprise IT evaluations.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Restaurant365 social profiles
Digital presenceRestaurant365 compliance and trust
Trust signalCompliance1 record
Restaurant365 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Restaurant365 leadership team
Management profileNumber of profiles
Profiles12 records
Restaurant365 subsidiaries and ownership
Company hierarchySubsidiaries1 record
Restaurant365 funding detail
Funding detailFunding overview
Funding rounds5 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Restaurant365 M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Restaurant365
What does Restaurant365 do?
Restaurant365 is a unified, cloud-based restaurant back-office management platform combining accounting, inventory, workforce management, and payroll & HR into a single integrated system. It connects every transaction to the restaurant P&L, automating accounts payable, bank reconciliation, scheduling, food cost monitoring, payroll, and dispute resolution. The R365 AI intelligence engine overlays the platform, delivering AI Dashboards, AI Advisor, AI Scheduling, and Secure Data Share capabilities built on unified financial and operational data.
Is Restaurant365 a public or private company?
Restaurant365 is a private company. It is classified as venture growth investor backed and is currently operating.
When was Restaurant365 founded?
Restaurant365 was founded in 2013. It employs 501 to 1,000 people.
Where is Restaurant365 based?
Restaurant365 is headquartered in Irvine, United States, in the North America region.
How does Restaurant365 make money?
Two revenue lines are on record. Subscription-based SaaS are the primary driver. The others are platform Modules.
Who are Restaurant365's main competitors?
Direct peers on record are Crunchtime Information Systems, MarginEdge and 7shifts (Block). Broad incumbents are Toast, Square for Restaurants (Block), Lightspeed Restaurant, TouchBistro, Oracle MICROS, NCR Aloha and NetSuite (Oracle).
Does Restaurant365 have an API?
Yes. Restaurant365 offers a Snowflake Secure Data Share connection that gives enterprise analytics teams always-on access to unified POS, sales, labor, and inventory data without API pipelines, CSV exports, or scheduled syncs. The platform also integrates with hundreds of leading POS systems and supports EDI integration for vendor ordering. No public REST/GraphQL API documentation is explicitly referenced in the provided sources. Developer documentation is at No Information.
What industry is Restaurant365 in?
Restaurant365's product category is Restaurant Management Software. Its primary akta.pro industry code is HDAEAEAJ, Human Capital Management (HCM) & Payroll Platforms, with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 518210 and its SIC code is 7370.