Virgin Media Business

What Virgin Media Business does

Virgin Media Business is the B2B and public sector connectivity division of Virgin Media O2, providing internet, Ethernet, dark fibre, IPVPN, SD-WAN and unified communications services to UK organisations ranging from micro-businesses to large enterprises and government bodies. The company operates over Virgin Media O2's Next Generation Network — a national fibre and cable infrastructure spanning 15 million UK premises — supplemented by Project Spark, a wholesale network transformation programme delivering 400G-capable sites, 100G services and edge compute across seven UK data centre locations in partnership with nLighten. Its core product set is anchored by the Voom Fibre Broadband tiered packages (Voom 200, 400, 600 and Gig1, offering 200Mbps to 1Gbps) for small and medium businesses, alongside Dedicated Internet Access, Ethernet Services, IPVPN, SD-WAN, Cloud Connect (AWS and Azure), Dark Fibre, and Cloud Voice/SIP Trunking for enterprise customers.

The business is a wholly-owned subsidiary of Virgin Media O2 (the Liberty Global / Telefónica joint venture formed in 2021) and is registered in England and Wales as Virgin Media Business Limited. Revenue is generated predominantly through subscription recurring contracts — broadband subscriptions with 24-month terms and add-on services (phone lines, 4G backup, F-Secure security) for SMB; multi-site managed network services and bespoke SLAs for enterprise and public sector; and channel/reseller revenue through partners including Connectbase. Go-to-market spans enterprise field sales for large accounts, inside sales for mid-market, an online shop for SMB self-service, and a wholesale/API-driven partner programme. Named customers include the Supreme Court, Transport for London, Scotrail, Vue Cinemas, Arnold Clark, and multiple UK councils, indicating a customer base skewed toward mission-critical public sector and multi-site enterprise workloads. The company is headquartered in Reading with regional offices across the UK, including London, Edinburgh and Belfast.

Name

Virgin Media Business

Legal name

Virgin Media Business Limited

Website

https://virginmediabusiness.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Virgin Media Business is the UK B2B and public sector connectivity division of Virgin Media O2, providing fibre broadband, Ethernet, IPVPN, SD-WAN, dark fibre and cloud connectivity to small businesses, large enterprises and government bodies over a national network spanning 15 million premises.

Ownership category

akta.pro rank

Product category

Business Telecommunications / Business Connectivity Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Computer Communications Equipment (3576)

akta.pro primary industry

Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

akta.pro secondary industries

SD-WAN & Virtual CPE (vCPE) (HDAFANAG), Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Business broadband services
• Leased line connectivity
• Managed network services
• Enterprise SD-WAN
• Wholesale fibre infrastructure

Headquarters

HQ city

Reading

HQ country

United Kingdom

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Business Broadband Subscriptions: Recurring monthly revenue from SMB and enterprise broadband packages. Core subscription model with tiered pricing based on bandwidth speed (Voom 200 to Voom Gig1). Standard 24-month contract terms.
2. Managed Network Services: Additional revenue from bundled services including phone lines, 4G mobile backup, security services (F-Secure), and static IP addresses. Monthly bolt-on charges layered on top of base broadband subscription.
3. Partner/Reseller Channel Revenue: Revenue generated through channel partner programme where resellers and agents sell Virgin Media Business connectivity under their own branding or as white-label solutions.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Virgin Media Business sells business connectivity and communications services to UK organisations, including fibre broadband (Voom 200/400/600/Gig1), dedicated internet access (leased lines), Ethernet, IPVPN, SD-WAN, Cloud Connect to AWS and Azure, Cloud Voice, SIP Trunking, managed firewall, and Dark Fibre. It serves small businesses, mid-market firms, large enterprises, and public sector bodies through direct sales, channel partners, and online self-service.

Product overview

Virgin Media Business offers a comprehensive portfolio of connectivity and communications services for UK businesses across small, medium, enterprise, and public sector segments. The core offering includes Voom Fibre Business Broadband with tiered packages (Voom 200, 400, 600, and Gig1 offering speeds from 200Mbps to 1Gbps), supported by enterprise-grade Dedicated Internet Access and Ethernet services. Network infrastructure products include IPVPN, SD-WAN, and Cloud Connect providing secure private connectivity to AWS and Microsoft Azure. The wholesale division offers Project Spark, a major network transformation initiative delivering high-capacity services including Dark Fibre, High Capacity Services, and 400G-capable connectivity. Communications services encompass Cloud Voice, SIP Trunking, Managed Firewall, and Phone Lines. Add-on services include Constant Connect 4G backup for resilience, Instant Connect 4G start-up for interim connectivity, Volt joint promotions with O2, and Mesh WiFi coverage enhancement. The company operates as part of the Virgin Media O2 Group with planned £2 billion network investments supporting AI, neocloud, and hyperscaler demand.

Differentiator

Problem solved

Functional benefit

Brands

• Voom Fibre: Business broadband brand offering fibre connectivity with speeds up to 1Gbps, marketed under Voom 200, Voom 400, Voom 600, and Voom Gig1 tiers.
• Project Spark
• Volt

Products and services

• Voom Fibre Business Broadband Fibre business broadband service offering speeds up to 1Gbps across multiple tiers (Voom 200, 400, 600, Gig1), with unlimited downloads, business-grade Wi-Fi router, and business support, aimed at small to medium UK businesses.
• Voom 200 Business Broadband Entry-level fibre business broadband package with up to 200Mbps download and 20Mbps upload speeds, 28 working-hour issue resolution, and a dynamic IP address. Priced at £29.95/month on a 24-month contract.
• Voom 400 Business Broadband Mid-tier fibre business broadband package with up to 400Mbps download and 40Mbps upload speeds and 24 working-hour issue resolution. Priced at £34.95/month on a 24-month contract.
• Voom 600 Business Broadband High-tier fibre business broadband package with up to 600Mbps download and 60Mbps upload speeds, 20 working-hour issue resolution, and one static IP. Priced at £38.95/month on a 24-month contract.
• Voom Gig1 Business Broadband Premium gigabit fibre business broadband with up to 1000Mbps download and 100Mbps upload speeds, 12 working-hour issue resolution, and a static IP. Priced at £43.95/month on a 24-month contract.
• Dedicated Internet Access (Leased Lines) Enterprise-grade dedicated internet access providing uncontended, guaranteed bandwidth with business-grade SLAs for organisations requiring reliable, high-capacity connectivity.
• Ethernet Services Wholesale point-to-point Ethernet connectivity services for dedicated links between sites, available through the wholesale partner programme.
• High Capacity Services

Quantifiable outcome

• 99.9% network uptime SLA for business broadband services

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• nLightencoreStrategic or Co-development Partner · 17 September 2024Partnership for edge infrastructure deployment across 7 UK data centre locations as part of Project Spark initiative. nLighten provides edge compute facilities while Virgin Media Business provides connectivity and access to its Next Generation Network infrastructure. Enables ultra-low latency applications and distributed computing capabilities for enterprise customers requiring edge processing.
• ConnectbasecoreChannel Partner/ Reseller/ DistributorConnectbase Seller Cloud partnership providing global resellers and service providers access to Virgin Media Business UK network infrastructure. Enables international partners to procure and white-label UK connectivity services for their customers requiring cross-border or UK-specific connectivity solutions.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Exponential-e: Exponential-e is a UK B2B connectivity and cloud provider offering SD-WAN, Ethernet, cloud connectivity, and managed security to enterprise customers. Comparable to VMB's enterprise connectivity, Cloud Connect (AWS/Azure), and managed firewall portfolio.
• Sky Business (BSkyB): Sky Business delivers broadband, connectivity, and entertainment services to UK pubs, hotels, and businesses. Comparable to VMB's SMB broadband tiers and Volt-style cross-product bundling with entertainment and mobile propositions.
• Vodafone Business UK: Vodafone Business UK delivers fixed broadband, Ethernet, SD-WAN, mobile and IoT connectivity to UK enterprises and public sector, with growing fibre footprint via its wholesale partnership with CityFibre. Comparable to VMB in multi-site enterprise connectivity and SMB broadband bundles.
• TalkTalk Business: TalkTalk Business provides connectivity, Ethernet, and cloud services to UK SMEs, enterprises and the public sector, including NHS and local authority contracts. Closely matches VMB's SMB Voom broadband tier and wholesale Ethernet offerings.
• BT Business (BT Group): BT Business is the largest UK B2B telecommunications and connectivity provider, offering enterprise broadband, Ethernet, SD-WAN, IPVPN, cloud connectivity and managed services. Directly comparable to VMB across enterprise multi-site connectivity, public sector frameworks, and wholesale fibre.
• Daisy Communications: Daisy Communications is a UK B2B communications provider within the Virgin Media O2 group alongside VMB, offering connectivity, mobile, cloud, and unified communications to SMB and mid-market. Comparable to VMB's SMB/mid-market broadband and voice products, with overlapping ownership and shared customer base.
• CityFibre: CityFibre is the UK's largest independent full-fibre platform, wholesaling dark fibre, Ethernet and high-capacity connectivity to ISPs and operators including Vodafone. Directly comparable to VMB's wholesale division and Project Spark dark fibre / high-capacity services.
• Colt Technology Services: Colt operates a high-bandwidth UK and European fibre network delivering Ethernet, SD-WAN, and on-demand high-capacity services to enterprise and hyperscaler customers. Directly comparable to VMB's wholesale and enterprise high-capacity connectivity proposition, including dark fibre and 100G/400G services.
• Gamma Communications: Gamma Communications is a UK B2B provider of broadband, Ethernet, SIP trunking, cloud voice, and unified communications, serving SMB and mid-market customers through direct and channel sales. Strongly comparable to VMB's SMB and mid-market connectivity and voice portfolio.

Others

• Openreach (BT Group): Openreach is the UK's dominant passive fibre and copper infrastructure wholesaler, providing Ethernet, dark fibre, and broadband wholesale to VMB's competitors. Comparable as the upstream infrastructure provider whose wholesale pricing and footprint shape VMB's competitive landscape, though VMB is one of the few UK carriers with significant owned fibre outside Openreach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vmbusiness
• Facebookfacebook.com/VirginMediaBusiness
• LinkedInlinkedin.com/company/virgin-media-business

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Virgin Media Business