Community Health Awareness Council

What Community Health Awareness Council does

Community Health Awareness Council (CHAC) was a California-based nonprofit community health organization headquartered in Mountain View that provided mental health programs and services primarily to youth and families. Founded in 1973, the organization operated with a headcount in the 101–250 range and functioned as a community-rooted outpatient mental health provider rather than a technology-driven platform. Its sole disclosed core product in the wind-down phase was Medical Record Custodianship, handling the retention, transfer, and security of patient health records in compliance with HIPAA.

As of July 1, 2024, CHAC permanently closed to patient care and transitioned its full service area — including clinic and outpatient operations — to Pacific Clinics, a strategic/core partner that assumed responsibility for CHAC's patient population. The closure was not an acquisition; rather, CHAC ceased independent operations and delegated ongoing clinical service delivery to Pacific Clinics while engaging Morgan Records Management, LLC as the designated Records Custodian to maintain patient health records for at least seven years (most for at least ten years) after the last date of service.

From a business model standpoint, CHAC operated as a 501(c)-style nonprofit reliant on community health funding streams typical for county-contracted mental health providers, with no disclosed pricing model, revenue figures, payer mix, or customer segments in the source data. The organization had no parent company, no subsidiaries, no funding rounds, no M&A activity, and no management team disclosed. The current state is wind-down administration: the chacmv.org website now functions exclusively as a closure notice and patient records request portal, with no active GTM motion, no marketing channels, and no distribution channels.

Name

Community Health Awareness Council

Legal name

Community Health Awareness Council

Website

https://chacmv.org

Company type

Private

Founded year

1973

Operating status

Closed

Headcount range

11–50 employees

Short description

Community Health Awareness Council was a Mountain View, California-based nonprofit (founded 1973) that provided mental health programs to youth and families. It permanently closed to patient care on July 1, 2024, transferring services to Pacific Clinics.

Ownership category

akta.pro rank

Headquarters

HQ city

Mountain View

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Core offering

Community Health Awareness Council was a nonprofit community health agency that provided mental health programs and services for youth and families in the Mountain View, California area. Following its July 1, 2024 permanent closure to patient care, the organization no longer delivers clinical services; its sole remaining function is Medical Record Custodianship, with patient health records maintained by Morgan Records Management, LLC in accordance with HIPAA.

Product overview

Community Health Awareness Council (CHAC) is a healthcare organization providing medical record custodianship services. As of July 1, 2024, CHAC has permanently closed to patient care and transitioned its service area to Pacific Clinics. The organization offers a single core product: Medical Record Custodianship, which manages the retention, transfer, and security of patient health records in compliance with HIPAA and applicable state/federal laws.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Record Custodianship

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Pacific ClinicscoreStrategic or Co-development Partner · 1 July 2024Pacific Clinics assumed responsibility for CHAC's service area following CHAC's permanent closure to patient care on July 1, 2024. CHAC transitioned all clinic, outpatient, and other services to Pacific Clinics. Patients are directed to contact Pacific Clinics at 408.379.3796 or [email protected] for services.
• Morgan Records Management, LLCcoreOthersMorgan Records Management, LLC serves as the designated Records Custodian for CHAC patient health records following the organization's closure. They continue to maintain records in accordance with applicable confidentiality and security standards. Records will be retained for at least 7 years after last date of service, with most held for at least 10 years. Patients can request their records through Morgan Records Management's HIPAA medical release payment form.

Scale indicators1 record

Recent moves3 records

Regional players

• Hope Services: Silicon Valley-based nonprofit providing mental health, behavioral health, and supportive services for children, adults, and families in Santa Clara County. Operates in the same South Bay geography as CHAC's former Mountain View base.
• Family Service Agency of San Francisco: Long-standing Bay Area nonprofit offering counseling, mental health, and family support services. Shares CHAC's community-based, nonprofit, youth-and-family mental health service profile in Northern California.
• Children's Health Council: Nonprofit in Palo Alto, California (adjacent to Mountain View) providing mental health and learning disability services primarily for youth and families. Highly comparable in mission, geography, and client demographic to CHAC's former focus.
• StarVista: San Mateo County-based nonprofit offering youth and family counseling, mental health, and substance use services. Operates in a directly adjacent county to CHAC's former Mountain View catchment and shares the community mental health nonprofit model.
• Momentum for Mental Health: Santa Clara County-based behavioral health nonprofit (formerly Rebekah Children's Services and Caminar) delivering mental health services to children, youth, and families in the same South Bay / Silicon Valley geography as CHAC.

Broad incumbents

• Seneca Family of Agencies: California-wide nonprofit providing mental health, behavioral health, and wraparound services for children and families, including outpatient, school-linked, and intensive community-based programs. Highly comparable in target population and nonprofit service model.
• Uplift Family Services: California-wide nonprofit providing mental health and social services for children and families, including outpatient, school-based, and residential programs. Comparable in target population, service mix, and nonprofit delivery model to CHAC's former operations.

Direct peers

• Mental Health Association of San Francisco: Bay Area nonprofit focused on community mental health education, prevention, and direct services — directly comparable to CHAC's 'Awareness' and community health education mission.
• Pacific Clinics: Large California behavioral health nonprofit that assumed CHAC's full service area on July 1, 2024. Most directly comparable peer because it explicitly absorbed CHAC's patient population, clinic operations, and outpatient services in Mountain View, California.
• La Casa de las Madres: San Francisco Bay Area nonprofit providing mental health, counseling, and crisis intervention services for youth and families experiencing domestic violence and family crisis. Directly comparable in mission, population served, and community nonprofit delivery model.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/chacmv

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Health Awareness Council