Xcellence-IT

What Xcellence-IT does

Xcellence-IT is a privately held, India-based IT services and software product company headquartered in Surat, Gujarat. Founded in 2011, the company operates without external institutional funding and serves 200+ clients across India, North America, Europe, and Southeast Asia. Its core service offerings encompass three streams: IT staff augmentation (deploying AI-enabled engineers into client teams), AI workflow automation (a subscription-based automation offering), and AI-driven software development (project-based delivery of web, mobile, SaaS, and eCommerce platforms). Engagement models include Dedicated Resource, Fixed Price, and Time & Material arrangements, sold through a sales-led GTM with free consultations and direct enterprise field sales.

The company's product portfolio targets specific verticals with proprietary AI solutions. The AI Chatbot for Real Estate and BrokerFlow AI CRM serve real estate builders and agencies with WhatsApp, Telegram, and web-based lead qualification and deal management. TalentZilla AI ATS targets recruitment workflows, Picxly applies face detection for photography studios, an AI Appointment Booking Chatbot serves beauty and wellness businesses, and nopAccelerate is a search plugin for the nopCommerce eCommerce platform. Underlying AI capabilities span text-based conversational AI with multilingual support (Hindi, English, Gujarati), voice/audio processing via a Voice Bot, image and face detection, and structured-data automation such as EMI calculation.

Xcellence-IT's go-to-market combines direct enterprise field sales, free-consultation offers, blog and SEO content marketing (active since 2009), and credibility signals including Microsoft Partner designation and Clutch, GoodFirms, and Ambition Box recognitions. The company employs between 11 and 50 people and runs from a single Surat headquarters with global distributed delivery. The customer mix spans at least ten named enterprise and mid-market accounts across the US, Malaysia, Italy, Canada, Thailand, and other geographies, indicating diversified exposure without identifiable anchor concentration. Revenue is not publicly disclosed, and the firm is bootstrapped rather than venture or PE-backed.

Name

Xcellence-IT

Legal name

Xcellence-IT

Website

https://xcellence-it.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Xcellence-IT is a Surat, India-based AI-enabled IT services and product company offering software development, workflow automation, and staff augmentation to 200+ global clients, with proprietary AI products for real estate, eCommerce, recruitment, and photography verticals.

Ownership category

akta.pro rank

Product category

IT Services & Custom Software Development

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAEAAAJ

AI/ML Solution Integration & MLOps Enablement

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEAHAF

AI/ML Engineering & Model Development Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Data, Analytics & AI Services

Keywords

• AI software development
• IT staff augmentation
• Workflow automation services
• AI chatbot solutions
• Custom SaaS development

Headquarters

HQ city

Surat

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Staff Augmentation: Extend client capacity with AI-enabled engineers who use AI-assisted workflows to deliver faster, cleaner, production-ready code inside the client's environment. Zero hiring hassle, scale on demand, predictable delivery.
2. AI Workflow Automation: Automate business workflows using AI Automation systems designed to reduce manual effort and accelerate results. Works on behalf of clients, reduces costs, enables scalability without extra headcount.
3. AI Driven Software Development: Build modern web/mobile and SaaS platforms using AI-assisted development practices that increase delivery speed without compromising architecture or quality. Faster time-to-market with controlled quality.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Xcellence-IT is an AI-powered technology partner providing IT staff augmentation, AI workflow automation, and custom AI-driven software development services to growth-stage companies globally. They also develop and sell proprietary AI products including an AI chatbot for real estate lead qualification, BrokerFlow AI CRM, an AI-powered ATS (TalentZilla), face-detection photography platform (Picxly), and a nopCommerce search plugin (nopAccelerate).

Product overview

Xcellence-IT is an AI-powered technology partner offering a portfolio of AI-driven software products and technology services. Their core products include the AI Chatbot for Real Estate (autonomous lead qualification and engagement across WhatsApp, Telegram, and websites), BrokerFlow AI CRM (property management and deal tracking), and specialized solutions like TalentZilla AI ATS, Picxly (face detection photography platform), and nopAccelerate (nopCommerce search plugin). The company also provides three core service lines: IT Staff Augmentation (AI-enabled engineering teams), AI Workflow Automation (process automation), and AI Driven Software Development (web/mobile/SaaS platforms). The company serves 200+ global clients across real estate, ecommerce, professional services, and other industries.

Differentiator

Problem solved

Functional benefit

Brands

• BrokerFlow AI CRM: AI-powered CRM for real estate for lead qualification, property tracking, and deal management.
• AI Real Estate Chatbot
• nopAccelerate

Products and services

• AI Chatbot for Real Estate AI-powered autonomous chatbot that qualifies real estate buyers, sends brochures, books site visits, and automates follow-ups across WhatsApp, Telegram, and website platforms with 24/7 availability and multilingual support (Hindi, English, Gujarati). For real estate builders, developers, and agencies.
• BrokerFlow AI CRM AI-powered CRM for real estate businesses enhancing lead qualification, property tracking, deal management, and automated follow-up workflows. Available as web platform and mobile app.
• nopAccelerate (nopCommerce Search Plugin) Search plugin for nopCommerce ecommerce platform that improves product discovery and delivers faster, more relevant search results for online stores.
• IT Staff Augmentation Service extending client engineering capacity with AI-enabled engineers who use AI-assisted workflows to deliver faster, cleaner, production-ready code inside the client's environment. Zero hiring hassle, scale on demand, predictable delivery.
• AI Workflow Automation Service automating business workflows using AI automation systems designed to reduce manual effort, improve coordination, and accelerate operational results. Enables scalability without extra headcount.
• AI Driven Software Development Custom development of modern web, mobile, and SaaS platforms using AI-assisted development practices that increase delivery speed without compromising architecture or quality. Faster time-to-market with controlled quality.
• Picxly Application AI-powered photography platform using face detection and intelligent filtering for smart photo selection and delivery. For photography studios and media companies.
• TalentZilla AI ATS AI-driven applicant tracking system that automates resume screening, candidate scoring, and streamlines interview workflows. For HR and recruitment agencies.
• AI-Powered Photo Gallery Face-recognition-based gallery system for automated photo detection, grouping, and smart organization. For photography studios and event organizers.
• AI Appointment Booking Chatbot AI chatbot for beauty and wellness businesses automating appointment booking, scheduling, reminders, and confirmations for service operations.

Quantifiable outcome

• Bot responds within 30 seconds, 24/7 including Sundays and public holidays
• +3 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature4 records

Partnerships

One partnership is on record.

• nopCommercecoreTechnology or IntegrationXcellence-IT has developed a powerful search plugin for nopCommerce platform to improve product discovery and deliver faster, relevant search results. This nopAccelerate plugin demonstrates their eCommerce technology integration capabilities.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• ValueCoders: India-based IT outsourcing and software development firm offering dedicated developers, fixed-price projects, and AI/ML services. Comparable in scale, model, and target buyer profile.
• PixelCrayons: India-based custom software development and digital transformation company with overlapping offerings in web/mobile apps, AI/ML, and dedicated development teams.
• MindInventory: Indian IT services firm offering web, mobile, AI, and custom software development with similar engagement-model flexibility. Closely comparable in size, geography, and service mix to Xcellence-IT.
• Clarion Technologies: Indian IT services and product development partner providing web, mobile, and AI solutions with similar staff-augmentation and fixed-price models to mid-market and enterprise clients.
• Turing: AI-powered platform for sourcing and managing remote software engineers at global scale. Directly overlaps with Xcellence-IT's IT staff augmentation and AI-assisted engineering value proposition.

Emerging players

• Verloop: AI-powered customer support automation platform with conversational agents. Comparable to Xcellence-IT's real-estate and beauty chatbot products but with broader enterprise focus.
• Haptik: Conversational AI and chatbot platform (Reliance Jio-backed) serving customer engagement use cases. Comparable capability set to Xcellence-IT's AI Chatbot for Real Estate in conversational automation.
• Yellow.ai: Enterprise-grade conversational AI platform supporting omnichannel deployment. Overlaps directly with Xcellence-IT's AI chatbot and CRM offerings but at significantly greater scale and funding.

Broad incumbents

• Tata Consultancy Services (TCS): Largest Indian IT services firm with broad AI/ML and automation practices. Provides the enterprise-scale backdrop against which mid-tier firms like Xcellence-IT position their agility and cost advantage.
• Infosys: Global IT services and consulting giant offering AI/ML, digital transformation, and staff augmentation. Sets the benchmark Xcellence-IT is differentiated against on price and personalization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/xcellence-it
• Facebookfacebook.com/xcellenceit
• Xx.com/xcellenceit

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xcellence-IT