What Compugen Systems does

Compugen Systems Inc. is a U.S.-based IT service provider operating as the American arm of Compugen Inc., Canada's largest privately owned IT solutions provider. Founded in 1981 and headquartered in Syracuse, NY with a Houston, TX office, the firm delivers managed services, professional services, and field services to mid-market and enterprise clients across more than 35 U.S. states and 176 cities, with cross-border support into Canada via its parent.

The company's core offering is structured around eight service pillars: 24/7 Service Desk, Security Services anchored by its proprietary Cybersecurity Lifecycle Framework (CLF), IT Workforce Management, Integrated Device Services, Modern Workplace + Copilot (including Microsoft 365 Copilot enablement), on-site Field Services, multi-year Managed Services, and project-based Professional Services. These are delivered over a Microsoft-centric technology stack — Azure, Microsoft 365, Windows 11, Intune MDM, Active Directory, and Azure Information Protection — with the firm operating as a Microsoft Cloud Solution Provider. Supporting technology partnerships with HP and NetApp round out the hardware and data infrastructure layer.

Commercially, Compugen generates revenue through recurring 3-5 year managed services subscriptions, project-based professional services billed on time-and-materials, on-demand field services, and third-party product resale via its storefront. Customer verticals span retail, financial services, healthcare, manufacturing, elections, and general commercial businesses. Pricing is custom-quoted, not publicly disclosed, and the go-to-market is sales-led with enterprise field sales and inside sales teams driving discovery-call-driven engagements rather than transactional sales.

Name

Compugen Systems

Legal name

Compugen Systems, Inc.

Website

https://compugen.us

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Compugen Systems Inc. is a U.S.-based IT service provider, subsidiary of Canada's Compugen Inc., delivering managed, professional, and field services to mid-market and enterprise clients across 35+ U.S. states via a Microsoft-centric stack.

Ownership category

akta.pro rank

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Long-term IT outsourcing engagements (3-5 years) providing ongoing support including Service Desk, security monitoring, device management, and infrastructure maintenance. Revenue is recurring in nature through contractual relationships.
2. Professional Services: Project-based technical consulting and implementation support for specific IT initiatives including security assessments, cloud migration, Windows 11 transitions, and Copilot deployments.
3. Field Services: On-site break/fix, maintenance, hardware installations, deployments, and workforce reinforcement services provided as needed or through project-based engagements.
4. Third-Party Product Sales: Resale of hardware, software, subscription services, and related third-party products including devices sold through the company's storefront.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Compugen Systems is an IT service provider delivering managed services, professional services, and field services for mid-market and enterprise clients. Its core stack combines 24/7 Service Desk support, Security Services built on a proprietary Cybersecurity Lifecycle Framework, IT Workforce Management, Integrated Device Services, Modern Workplace with Microsoft 365 Copilot, and on-site Field Services, all anchored on Microsoft Azure, Microsoft 365, and Windows 11 technologies. The company also resells third-party hardware and software through an online storefront and supports clients across 35+ U.S. states and Canada.

Product overview

Compugen Systems is an IT service provider offering a comprehensive portfolio of managed services, professional services, and field services as a single unified offering. The core service stack includes Service Desk (24/7 proactive support), Security Services (with the Cybersecurity Lifecycle Framework), IT Workforce Management, Integrated Device Services, Modern Workplace + Copilot (including Microsoft 365 Copilot integration), Field Services (on-site installation/maintenance), Managed Services (3-5 year engagements), and Professional Services (project-based consulting). These are delivered across key solution areas: Hybrid IT (Azure-based cloud services including management, migration, optimization, security, VMware, and Active Directory), Modern Workspace (Device as a Service, Copilot, Windows 11 Assessment, VDI as a Service), Networking, and Security (Penetration Testing, Incident Response, Vulnerability Assessments, Cloud Security). The company operates as part of the Compugen Group of Companies, serving mid-market and enterprise clients across North America.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Long-term outsourced IT services (3-5 year engagements) providing ongoing support including Service Desk, security monitoring, device management, and infrastructure maintenance for mid-market and enterprise clients.
• Professional Services Project-based technical consulting and implementation support for specific IT initiatives, including security assessments, cloud migration, Windows 11 transitions, and Copilot deployments for mid-market and enterprise clients.
• Field Services On-site IT support for installation, maintenance, hardware deployments, break/fix, and workforce reinforcement delivered nationwide across 35+ states and 176 cities in the United States.
• Service Desk 24/7 proactive, people-first IT support service that monitors environments and resolves end-user issues before they disrupt teams, available to enterprise and mid-market clients.
• Security Services Cybersecurity services for mid-market and enterprise clients including vulnerability assessments, penetration testing, MFA implementation, incident response, and security controls built on the NIST framework and the Cybersecurity Lifecycle Framework (CLF).
• IT Workforce Management IT staff augmentation and management service providing vetted IT specialists who integrate with client teams, handling sourcing, vetting, and management of IT talent for organizations facing talent gaps.
• Integrated Device Services End-to-end device lifecycle management service covering asset tagging, imaging, configuration, deployment, and secure disposal, delivering 30% faster deployment times for enterprise device fleets.
• Modern Workplace + Copilot Modern workplace service combining Windows 11 readiness assessments with Microsoft 365 Copilot strategy workshops and AI empowerment assessments to help mid-market and enterprise clients adopt AI-powered productivity tools.
• Hybrid IT Hybrid cloud solution combining in-house, private, and public cloud services, anchored on Microsoft Azure, Azure VMware, Windows Virtual Desktop, and Active Directory for clients adopting cloud-first or hybrid strategies.
• Cybersecurity Lifecycle Framework (CLF) Proprietary layered cybersecurity methodology and service framework that guides organizations through continuous detection, prevention, analysis, and response to information security threats, built on industry standards such as NIST.
• Device as a Service (DaaS) Subscription-based device offering for laptops, PCs, tablets, and smartphones that lets organizations scale endpoint fleets up and down without capital expenditure.
• VDI as a Service Virtual desktop infrastructure delivered as a managed service providing secure, scalable endpoint access for distributed workforces.
• Networking Enterprise networking solution that builds reliable and resilient networks enabling workforce productivity across devices, locations, and time zones.
• Public Cloud Public cloud infrastructure services supporting organizations adopting cloud-first strategies, delivered through Microsoft Azure and related cloud platforms.
• Private Cloud Private cloud infrastructure services for organizations that require dedicated, secure cloud environments alongside their public cloud deployments.

Quantifiable outcome

• 95%+ client uptime maintained with managed services
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Compugen Inc. (Canada)coreStrategic or Co-development PartnerCompugen Systems Inc. is the U.S. arm of Compugen Inc., Canada's largest privately owned and operated Technology Ally. The companies work as one team to support customers across North America, sharing standards, processes, and a people-first approach to service. This partnership provides Compugen Systems with the breadth, depth, and stability of a well-established North American organization.
• MicrosoftcoreTechnology or IntegrationAs a Microsoft Cloud Solution Provider, Compugen offers Microsoft 365 Copilot, Azure services, Windows 11 assessments, Intune MDM, and Azure Information Protection. The partnership enables direct provisioning, management, and support of Microsoft cloud experiences with a dedicated single partner for business transformation.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Computacenter: European-headquartered IT infrastructure and managed services provider with significant U.S. operations, focused on enterprise workplace, networking, and security. Comparable in managed services + field services delivery model and Microsoft ecosystem depth.
• SHI International: Large privately held IT solutions provider with deep Microsoft, security, and device management practices serving mid-market and enterprise. Comparable in breadth of managed services, Microsoft CSP relationship, and field services capability.
• Kyndryl: Large global managed infrastructure services provider spun out of IBM, focused on enterprise hybrid IT, networking, and security. Comparable in managed services, networking, and hybrid IT delivery but at significantly greater scale and enterprise tilt.
• Accenture: Global professional services firm with a large managed services and cloud infrastructure practice. Overlaps with Compugen on managed services, Microsoft cloud, and security engagements, particularly at the enterprise end of the market.
• CDW Corporation: One of the largest U.S. IT solutions and managed services providers, serving mid-market and enterprise clients across Microsoft, security, networking, and device lifecycle. Directly comparable to Compugen Systems across the full managed services + field services + Microsoft stack.
• Insight Enterprises: Global IT solutions provider offering managed services, Microsoft cloud solutions, cybersecurity, and device lifecycle management. Highly comparable in target customer profile, Microsoft CSP positioning, and managed services go-to-market.

Regional players

• Softcat: UK-headquartered IT reseller and managed services provider with deep Microsoft, networking, and security practices. Comparable in service catalog and customer profile, but primarily serves UK/Ireland rather than competing directly in the U.S. mid-market.

Direct peers

• Connection (Connection Public Sector Solutions): IT solutions and managed services provider with Microsoft, security, and device lifecycle practices. Directly comparable in mid-market / enterprise customer profile, Microsoft Cloud Solution Provider status, and managed services portfolio.
• Presidio: U.S.-focused IT solutions and managed services provider with strong Microsoft Azure, security, and workplace practices. Directly comparable mid-market / enterprise positioning, managed services + field services model, and Microsoft-led go-to-market.

Emerging players

• eGroup: Mid-Atlantic-focused managed services and Microsoft cloud provider with strong Azure and security practices. Comparable in mid-market managed services positioning, Microsoft specialization, and security-centric service portfolio, but smaller and regionally focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CompugenUS

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compugen Systems