What Shalom House does

Shalom House, Inc. is a 501(c)(3) nonprofit organization headquartered at 106 Gilman Street, Portland, Maine, that provides community-based mental health services and affordable housing to adults living with severe and persistent mental illness in Maine. Founded in 1972, the organization integrates housing placement (group homes, supported apartments, and independent living apartments), community rehabilitation services, an art therapy program, and professional training under a single care model intended to stabilize clients diagnosed with schizophrenia, schizo-affective disorder, and other qualifying DSM-5 conditions. Across its residential portfolio — 13 group home and supported apartment buildings, 8 independent living apartment buildings, and 5 supported housing properties — Shalom House serves approximately 1,380 clients daily in facilities located across Portland, South Portland, Saco, Biddeford, and Westbrook.

The revenue base is dominated by government contracts and grants, primarily from the Maine Department of Health and Human Services (DHHS), the U.S. Department of Housing and Urban Development (HUD), and MaineCare (Medicaid). Shalom House holds a Central Administrative Agency (CAA) designation from the Maine DHHS Office of Behavioral Health and operates as a Local Administrative Agency (LAA) for the statewide Bridging Rental Assistance Program (BRAP) and Continuum of Care Permanent Supportive Housing (CoC-PSHP) programs, covering Cumberland, York, Lincoln, Sagadahoc, Knox, and Waldo counties. Secondary revenue streams include fees from professional training courses (CRMA 40-hour at $350, CRMA recertification at $150, CPR/First Aid at $85, Diabetes/Epipen at $50), $20-per-event parking at Hadlock Field and the Expo Center (processed through the HONK mobile platform), and small-scale art sales ($10-$300) from a client-driven Art Shop. Donations from individuals, corporate sponsors (TD Bank), and the City of Portland supplement the contract base.

The go-to-market motion is referral-driven: Shalom House primarily acquires clients through DHHS, the Office of Behavioral Health, and community organizations, with intake coordinated by a designated Intake Coordinator. There is no proprietary technology platform; the stated technology field explicitly identifies the organization as a non-technology service provider, and payment processing represents the only disclosed digital integration. Supporting partnerships span federal, state, and municipal levels (HUD, DHHS, MaineCare, Maine State Housing Authority, City of Portland) along with corporate sponsorship from TD Bank, anchoring both funding and referral pipelines.

Name

Shalom House

Legal name

Shalom House, Inc.

Website

https://shalomhouseinc.org

Company type

Private

Founded year

1972

Operating status

Operating

Short description

Shalom House is a 501(c)(3) nonprofit, founded in 1972 and headquartered in Portland, Maine, that delivers integrated community-based mental health services and affordable housing to adults with severe mental illness across six Maine counties, serving approximately 1,380 clients daily.

Ownership category

akta.pro rank

Product category

Mental Health Supportive Housing Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Other Residential Care Facilities (6239), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Operators Of Apartment Buildings (6513)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Community mental health services
• Supportive housing programs
• Mental health rehabilitation
• Nonprofit housing services
• Community-based mental health

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Contracts and Grants: Primary revenue from government contracts including Department of Health and Human Services (DHHS), Department of Housing and Urban Development (HUD), and MaineCare for providing housing and mental health services to eligible adults with severe mental illness.
2. Training Program Fees: Revenue from professional training programs including CRMA 40-hour training ($350), CRMA recertification ($150), CPR/First Aid combo ($85), and Diabetes/Epipen training ($50).
3. Event Parking: Revenue generated from event parking at Hadlock Field and the Expo Center at 106 Gilman St., Portland. Parking fee is $20 per event.
4. Art Sales: Revenue from the Art Program shop selling paintings and art cards created by clients. Paintings range from $75 to $300, art cards are $10.
5. Donations and Charitable Contributions: Tax-deductible donations from individuals, corporate sponsors, and community members. Shalom House is a 501(c)(3) tax-exempt nonprofit organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Shalom House provides community-based mental health services and quality housing options to adults living with severe and persistent mental illness in Maine. The integrated offering includes group homes, supported apartments, and independent living apartments, complemented by community rehabilitation services, an Art Program, professional training courses, and statewide administration of housing subsidy programs (BRAP and CoC-PSHP) on behalf of Maine DHHS.

Product overview

Shalom House is a nonprofit organization offering an integrated suite of community-based mental health services and affordable housing programs for adults living with serious mental illness in Maine. The core portfolio centers on Housing Services (group homes, supported apartments, independent living), Mental Health Services/Community Rehabilitation Services (CRS), the Art Program (creative arts therapy and sales), Training Services (certification courses), and Housing Subsidies (BRAP, CoC-PSHP administered statewide). Auxiliary offerings include Event Parking services and an Art Shop selling client-created artwork. The organization operates as a Central Administrative Agency (CAA) for Maine DHHS, providing statewide administration of housing assistance programs across York, Cumberland, Lincoln, Sagadahoc, Knox, and Waldo counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Services Affordable housing programs including group homes (PNMI), supported apartments, and independent living apartments throughout Cumberland County and beyond, providing stable housing for adults with severe mental illness.
• Mental Health Services / Community Rehabilitation Services (CRS) Community-based services helping clients gain skills and confidence to achieve goals and reintegrate into the community, blending case management and daily living skills support for adults with severe mental illness.
• Art Program Visual arts program encouraging self-expression for adults with psychiatric disabilities, offering classes and opportunities to exhibit and sell artwork.
• Training Services MHRT1 training courses (CRMA 40-hour, CPR/First Aid, MANDT, MHSS, Diabetes/Epipen) for staff serving adults with serious mental illness, offered to the public with fees.
• Housing Subsidies (BRAP and CoC-PSHP) Rental assistance programs including Bridging Rental Assistance Program (BRAP) and Continuum of Care Permanent Supportive Housing (CoC-PSHP/SPC), administered statewide for Maine DHHS.
• Event Parking Parking services at Hadlock Field and the Expo Center in Portland, ME, with HONK mobile payment integration.
• Art Shop Online shop selling artwork created by Art Program participants, including paintings, prints, and greeting cards.

Quantifiable outcome

• 1,380 clients housed daily statewide
• +1 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Department of Health and Human Services (DHHS)coreOthersPrimary government partner providing funding and oversight for mental health services. Shalom House serves as Central Administrative Agency (CAA) for DHHS Office of Behavioral Health for statewide administration of BRAP and CoC-PSHP housing programs.
• Department of Housing and Urban Development (HUD)coreOthersFederal agency providing funding through Continuum of Care Permanent Supportive Housing (CoC-PSHP) grants for rental assistance to individuals with severe mental illness.
• MaineCarecoreOthersMaine's Medicaid program providing healthcare coverage and services funding for eligible individuals with mental illness.
• Maine State Housing AuthoritycoreStrategic or Co-development PartnerPublishes utility allowances used in BRAP rental calculations; provides Section 8 Housing Voucher coordination for housing programs.
• TD BankminorOthersCorporate sponsor supporting Shalom House operations - listed as supporting partner on website.
• City of PortlandminorOthersMunicipal partner - listed as supporting partner on website.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Preble Street: Portland, Maine-based nonprofit serving people experiencing homelessness, hunger, and poverty — comparable geographic base and vulnerable-population focus, though less specialized in severe mental illness.
• Community Housing of Maine: Maine-based nonprofit providing affordable housing and supportive services for people with mental illness and other disabilities — directly comparable mission, geography, and resident population to Shalom House.
• NFI North: Maine-based nonprofit providing community-based behavioral health, residential, and educational services for children, families, and adults with mental health needs — overlapping service mix and Maine footprint.
• The Opportunity Alliance: Maine-based social services and behavioral health nonprofit headquartered in South Portland offering mental health, housing, and community support services across southern Maine — comparable integrated human-services model.
• Community Support Services: Ohio-based nonprofit providing community-based mental health, housing, and recovery services for adults with severe and persistent mental illness — directly comparable residential and community rehabilitation model serving a similar population outside Maine.

Broad incumbents

• Maine Behavioral Healthcare (MaineHealth): The behavioral health arm of MaineHealth, the largest healthcare system in Maine — operates outpatient, inpatient, and community mental health services statewide, overlapping with Shalom House's mental health and housing mission but at significantly larger scale.

Regional players

• Riverside Community Care: Massachusetts-based nonprofit providing mental health, developmental services, and community-based support including residential programs — comparable residential/supportive housing model serving adults with serious mental illness in a different New England geography.
• Aspire Health Alliance: Massachusetts-based behavioral health and human services nonprofit serving individuals with mental illness, developmental disabilities, and brain injuries — comparable integrated residential and community support model in a neighboring New England state.

Others

• NAMI Maine: Maine affiliate of the National Alliance on Mental Illness providing advocacy, education, and peer support for individuals affected by mental illness — mission-adjacent organization operating in the same Maine behavioral health ecosystem.

Emerging players

• Chimes International: Nonprofit providing residential, vocational, behavioral health, and home/community-based services for people with intellectual and behavioral disabilities — comparable multi-state nonprofit operator with overlapping supported housing and community mental health offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/shalomhouse1
• LinkedInlinkedin.com/company/shalom-house-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shalom House