J. Alexander s Restaurants

Name

J. Alexander s Restaurants

Legal name

J. Alexander's Holdings, LLC

Website

https://jalexanders.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Casual Upscale Dining

NAICS

Restaurants and Other Eating Places (72251), Food Services and Drinking Places (722)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Steakhouses & Seafood Restaurants (THAFACAE)

akta.pro secondary industry

Farm-to-Table & Contemporary American Restaurants (THAFACAF)

Keywords

• Upscale casual dining
• Wood-fired steaks
• Full-service restaurant
• Contemporary American cuisine
• Private dining events

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices42 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Dine-In Restaurant Service: Full-service table dining with wood-fired steaks, fresh seafood, cocktails, and made-from-scratch desserts. Revenue generated through food and beverage sales during lunch and dinner service.
2. Online Ordering (Pickup/Delivery): Customers place orders through OLO platform for quick pickup or delivery, enabling off-premise dining revenue.
3. Private Dining Events: Private event hosting for groups of 10-30+ with dedicated event spaces, menus, and event coordinators at select locations.
4. Gift Cards: Physical and digital gift cards sold through Cashstar platform, creating future revenue recognition upon redemption.
5. VIP Club Subscriptions: Loyalty program with email marketing communications for special offers, events, and promotions managed through Punchh platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

J. Alexander's operates a chain of contemporary American full-service restaurants featuring wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts. The chain spans 40+ locations across 17 U.S. states, complemented by online ordering for pickup and delivery, table reservations, private dining rooms, gift cards, and a VIP loyalty program.

Product overview

J. Alexander's is a contemporary American restaurant chain operating as a single unified dining brand under parent company SPB Hospitality LLC. The core offering is full-service upscale dining featuring wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts. Supporting the dine-in experience, the portfolio includes online ordering (via Olo), table reservations (via Resy), gift cards (via Cashstar), a VIP Club loyalty program (via Punchh), private dining rooms at select locations, happy hour bar specials, and brunch menus at select locations. The restaurant chain spans over 40 locations across the United States.

Differentiator

Problem solved

Functional benefit

Brands

• Stoney River: Steakhouse restaurant brand operated by the same parent company, SPB Hospitality

Products and services

• J. Alexander's Restaurant Dining Full-service contemporary American restaurant offering wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts at 40+ locations across 17 U.S. states for lunch and dinner.
• Private Dining Private event hosting at select locations (Chandler, Naples, Annapolis, Clifton, Plano) with dedicated event spaces, custom menus, and event coordinators for groups of 10-30+ guests for events such as birthday parties and business dinners.
• Online Ordering Streamlined online ordering system through the OLO platform enabling customers to place orders for quick pickup or delivery from J. Alexander's restaurant locations.
• VIP Club Loyalty Program Customer loyalty program allowing members to receive updates on news, features, special events, and promotional offers via email, managed through the Punchh platform.
• Gift Cards Physical and digital gift cards available for purchase online in any denomination, never expire, and are redeemable for dine-in or carryout at any J. Alexander's location.
• Reservations Table reservation service available at all J. Alexander's operating locations, powered by the Resy platform, allowing customers to book tables online.
• Happy Hour Bar service offering discounted drinks, wine, and bar food during specified hours at select locations including Chandler (Mon-Fri 2-5pm), Clifton (Mon-Fri 3-6pm), and Jacksonville (Mon-Fri 4-6pm).
• Brunch Menu Brunch dining service available at select locations including Annapolis (11:30 am - 3:00 pm) and Chattanooga, featuring specialized brunch offerings distinct from the standard menu.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ResycoreTechnology or IntegrationThird-party reservation platform integrated into J. Alexander's website enabling customers to book tables at restaurant locations. Reservations links provided on all location pages.
• OLOcoreTechnology or IntegrationOnline ordering platform powering J. Alexander's website ordering for pickup and delivery. All locations integrated with individual menu pages through olo.com domain.
• Google AdWordsminorGTM or Marketing PartnerPaid search advertising platform used to direct internet users to J. Alexander's website with targeted advertisements across Google's advertising network.
• FacebookminorGTM or Marketing PartnerSocial media marketing platform used to advertise to customers and monitor their interests in J. Alexander's products and services through Facebook Pixel tracking.
• TwitterminorGTM or Marketing PartnerSocial media marketing platform used to advertise to customers and monitor their interests through Twitter tracking pixel.
• HirebridgeminorChannel Partner/ Reseller/ DistributorRecruitment and hiring platform for hourly and management career positions. Job postings listed online with application submission through Hirebridge Career Center.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Morton's The Steakhouse: Classic white-tablecloth steakhouse chain serving prime steaks, fresh seafood, and cocktails in a private-dining-friendly format — directly overlaps with J. Alexander's steakhouse/seafood menu, private dining offerings, and upscale-casual service model.
• Eddie V's Prime Seafood: Darden-owned upscale chain combining prime steaks with a seafood-forward menu in a contemporary setting. Highly comparable to J. Alexander's given shared emphasis on wood-fired/prime cuts, fresh seafood, handcrafted cocktails, and event-driven occasions.
• Fleming's Prime Steakhouse & Wine Bar: Bloomin' Brands-owned upscale steakhouse chain with a strong wine program and private dining focus. Comparable to J. Alexander's on check size, steakhouse-plus-wine positioning, and event/celebratory dining occasions.
• Ruth's Chris Steak House: Premium upscale steakhouse chain serving USDA Prime steaks, fresh seafood, and wine in a white-tablecloth setting — directly comparable to J. Alexander's wood-fired steak, upscale-casual positioning, and similar guest demographic.
• Stoney River Steakhouse and Grill: Sibling upscale steakhouse concept operated under the same SPB Hospitality parent company. Directly comparable to J. Alexander's on steakhouse focus, full-service dining model, and shared corporate infrastructure/loyalty backbone.
• Del Frisco's Double Eagle Steakhouse: Premium steakhouse concept with extensive wine list, private dining, and event-driven revenue mix. Overlaps directly with J. Alexander's on upscale steak positioning, business/special-occasion clientele, and large-party catering capability.
• The Capital Grille: Darden-owned upscale steakhouse chain specializing in dry-aged steaks, fresh seafood, and an award-winning wine list. Closely comparable to J. Alexander's on menu, price point, and full-service dining experience.

Broad incumbents

• The Cheesecake Factory: Iconic upscale-casual chain with an expansive menu, suburban footprint, and large average checks. Comparable to J. Alexander's on full-service suburban casual dining positioning, broad menu appeal, and high-volume lunch/dinner operations.
• LongHorn Steakhouse: Darden-owned large-scale casual steakhouse chain serving grilled steaks at a more accessible price point than J. Alexander's. Comparable on protein-forward menu and suburban footprint but skews more value-casual than upscale.
• Bonefish Grill: Bloomin' Brands-owned polished-casual chain focused on fresh seafood with steaks as secondary. Overlaps with J. Alexander's on full-service casual dining, seafood-forward menu, and suburban/secondary-market footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/jalexandersrestaurantscollection
• Instagraminstagram.com/jalexandersrestaurant

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about J. Alexander s Restaurants