Progress Place
Progress Place is a Toronto-based nonprofit, founded in 1984, that delivers free community mental health recovery programs — including a Clubhouse, Warm Line, seniors services, and supported housing — to adults living with mental illness using the internationally accredited Clubhouse Model.
- Company typePrivate
- Founded1984
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Progress Place does
Progress Place is a Toronto-based nonprofit charitable organization founded in 1984 that delivers community-based mental health recovery programs using the internationally accredited Clubhouse Model — a psychosocial rehabilitation approach in which members and staff work side-by-side as equals in a structured, supportive environment without deadlines, performance reviews, or time limits on membership. Its service portfolio spans six core programs: the Clubhouse (1,175 members in 2024-25, open 365 days a year), the Community Place Hub in York-South Weston (a multi-generational one-stop shop for health and social services), Seniors Corner (supporting nearly 400 seniors across four Toronto Seniors Housing Corporation buildings), the Warm Line (Canada's first peer support phone/text/chat service, 20,089 interactions in 2024-25), Double Recovery (weekly meetings for co-occurring mental illness and substance abuse, 571 meetings and 4,899 participants), and Supported Housing (138 formerly homeless individuals). The organization also operates as one of 12 international Clubhouse Training Centres, training staff from the 380 Clubhouses across 33 countries.
The organization is funded through a diversified mix of government grants (Ontario Health, Ontario Ministry of Health, Ontario Trillium Foundation, City of Toronto), institutional partners (United Way, Canada Senior Program), individual donations, planned giving, and employment partner contributions, with all services provided free to members. It reaches members through community-based referral partnerships with hospitals (CAMH, St. Michael's), Toronto Community Housing, and a 20+ organization Weston Mount Dennis Service Providers' Network co-led by Progress Place. Key reported outcomes include an 85% reduction in hospitalizations one year after membership, $1.9M+ earned by 212 members in employment programs, and 70,923 healthy meals prepared annually.
The operating model combines direct service delivery, network convening, and training, with a leadership team led by Executive Director Criss Habal and a small staff base of 11-50 employees. Its competitive position rests on 40+ years of operating history, the credentialed Clubhouse International accreditation, specialized peer-staff workforce, and deep entanglement with healthcare, housing, and academic institutions across Toronto.
Progress Place firmographics
Firmographics- Name
- Progress Place
- Legal name
- Progress Place
- Website
- https://progressplace.org
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Progress Place is a Toronto-based nonprofit, founded in 1984, that delivers free community mental health recovery programs — including a Clubhouse, Warm Line, seniors services, and supported housing — to adults living with mental illness using the internationally accredited Clubhouse Model.
- Ownership category
- akta.pro rank
Progress Place industry classification
Industry- Product category
- Community Mental Health Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Residential Mental Health and Substance Abuse Facilities (623220)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)
- akta.pro primary industry
- Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)
- akta.pro secondary industries
- Adult Day Rehabilitation & Therapy Programs (PT/OT/SLP) (HLADAIAD), Residential Mental Health Treatment Centers (HLAFACAC)
Keywords
Where Progress Place is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
Progress Place business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Others
Revenue model
- Government Funding: Funded through Ontario Health, Ontario Ministry of Health, Toronto Public Health, and other government sources as a core mental health service provider.
- Individual Donations: Individual donors contribute through the website donation portal, supporting programs and services for mental health recovery.
- Planned Giving & Legacy Gifts: Bequests, charitable gift annuities, gifts of retirement plans, life insurance, and property as part of legacy giving programs.
- Employment Partner Contributions: 40+ Employment Partners dedicate entry-level positions, with Progress Place recruiting, training, supervising, and supporting members to succeed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free Membership Programs |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels4 records
Progress Place product offering
Product offeringCore offering
Progress Place provides free, community-based mental health recovery and psychosocial rehabilitation programs for adults living with mental illness in Toronto, operating through the internationally accredited Clubhouse Model. Its core services include a 365-day-a-year Clubhouse recovery community, a multi-generational Community Place Hub, Seniors Corner programs, a Canada-first Warm Line peer support service, Double Recovery meetings for co-occurring conditions, and 138 units of supported housing, all delivered by staff and trained peers with lived experience of mental illness.
Product overview
Progress Place is a nonprofit mental wellness organization offering a coordinated portfolio of community-based mental health recovery programs in Toronto. The organization operates a multi-product service model consisting of: the Clubhouse (core mental health recovery program), Community Place Hub (multi-generational social services center), Seniors Corner (elder-focused programming), Warm Line (peer support helpline), Double Recovery (addiction co-occurring support), and Supported Housing (transitional housing). Programs are designed to address social determinants of health through peer support, social connection, and community integration, with the goal of empowering individuals living with mental illness to achieve full recovery and reduce hospitalizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Clubhouse Recovery community providing comprehensive mental health, wellness, employment, education, and social recreation programs for adults 18+ living with mental illness, operating through a work-ordered day structure where members and staff work side-by-side as equals, open 365 days a year.
- Community Place Hub Inclusive, multi-generational one-stop shop for health and social services in the Weston neighborhood of Toronto, providing drop-in programs, health access navigation, peer support, the Weston Sewing Hub, wellness fairs, food security programming, and connections to partner-provided services.
- Seniors Corner Weekly clubhouse-modelled program for adults aged 55+ living with mental health and/or complex health issues, offering engaging programs and activities, nutritious meals, social connections, and access to vital resources, healthcare, and support to help seniors age at home; delivered at Seniors Corner sites and through Toronto Seniors Housing Corporation buildings.
- Warm Line Canada's first confidential and anonymous peer support service available by phone (416-960-WARM), text (647-557-5882), and online chat (warmline.ca), 365 days per year from 6pm to midnight, staffed by trained peers with lived experience of loneliness, isolation, and anxiety.
- Double Recovery Peer-based support program offering weekly informal meetings for adults living with co-occurring mental illness and substance abuse, available both in-person at various Toronto locations and virtually via Zoom, free and anonymous.
- Supported Housing Provides 138 formerly homeless or underhoused individuals with safe and affordable supported bachelor housing units coordinated through The Access Point, in partnership with St. Michaels Hospital, CAMH, and Toronto Community Housing.
- Clubhouse Training Comprehensive Clubhouse Colleague Training programs for staff and people with lived experience of mental illness to learn all aspects of Clubhouse operations, offered multiple times per year as one of 12 international Clubhouse Training Centres serving the global Clubhouse International network of 380+ Clubhouses in 33 countries.
Companies that use Progress Place
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles8 records
Progress Place technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Progress Place partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core and minor.
- Employment Partners (40+)core40+ employers provide entry-level positions. Progress Place recruits, trains, supervises, and supports members to succeed. Partners include no recruitment costs, no training costs, no turnover guarantee, and no absenteeism (staff fill in when needed).
- Regent Park Community Health CentreminorEngages Clubhouse members in health workshops and one-on-one meetings addressing diabetes, healthy eating, lifestyle, and sickness prevention.
- University of TorontominorStudents conduct academic research and evaluations of Progress Place's Health and Wellness programs and provide recommendations for improvement.
- Sherbourne HealthminorConducts bimonthly health presentations on topics chosen by members such as Aging and the Healthy Brain, Heart Health, Dementia, Healthy Relationships, etc.
- Toronto District School BoardminorMembers receive support to enroll in courses at subsidized rates for education programs.
- George Brown CollegeminorMembers can enroll in select free full-time accredited courses and programs.
- Centennial CollegeminorProgress Place works with Campus Mental Health Partnerships at Centennial College to connect members with disability services.
- Access AllianceminorCommunity partner in the Weston Mount Dennis Service Providers' Network.
- Crosstown Family Health TeamminorHealthcare partner providing services at the Community Place Hub.
- FoodShare TorontominorFood security partner providing programming at the Community Place Hub.
- Humber River Family Health TeamminorHealthcare partner serving the Community Place Hub.
- Toronto Community HousingcoreMajor housing partner providing units and collaborating on supported housing programs.
- Unison Health and Community ServicesminorHealth and social services partner in the Community Hub network.
- Toronto Seniors Housing Corporation (TSHC)coreExpanded Seniors Program Day to four TSHC buildings, serving nearly 400 seniors with weekly clubhouse-modelled programming.
- St. Michaels HospitalcoreHospital partner coordinating supported housing through The Access Point and providing healthcare connections.
- CAMH (Centre for Addiction and Mental Health)coreMajor mental health hospital partner coordinating supported housing through The Access Point.
- Weston Mount Dennis Service Providers' NetworkcoreNetwork of 20+ service providers founded and co-led by Progress Place, coordinating comprehensive services including primary care, mental health, employment, food security, arts, recreation, and newcomer support.
- Clubhouse InternationalcoreInternational organization managing Clubhouse accreditation and training. Progress Place is one of 12 international Clubhouse Training Centres serving 380 Clubhouses worldwide in 33 countries.
- Clubhouse CanadacoreNational organization promoting, assisting, and strengthening Clubhouse development across Canada in accordance with Clubhouse International philosophy and standards.
Scale indicators19 records
Recent moves6 records
Expansion highlights3 records
Progress Place competitors and assessment
Company assessmentDirect peers
- Fountain House: The original Clubhouse Model organization (NYC) delivering psychosocial rehabilitation and work-ordered day programming for people with serious mental illness — the same core model Progress Place operates.
- Stella's Place: Toronto nonprofit offering peer-support-driven mental health recovery services for young adults, directly comparable in city, model, and target population.
- Gerstein Crisis Centre: Toronto-based community mental health organization providing peer crisis support and services for adults with mental illness, closely comparable in geography and peer-support approach.
- Krasman Centre: Ontario consumer/survivor-led organization operating peer support and a warm line for people with mental health and addiction challenges — directly parallel to Progress Place's Warm Line and peer model.
- Distress Centres of Greater Toronto: Toronto nonprofit operating crisis and emotional-support helplines, closely comparable to Progress Place's Warm Line peer-support telephone/text service.
Others
- Clubhouse International: The accrediting and network body for the global Clubhouse movement; Progress Place is one of its member training centres, making it an ecosystem partner rather than a competitor.
Broad incumbents
- Canadian Mental Health Association: Large national mental health nonprofit providing community-based recovery, peer support, and social services across Canada, overlapping with Progress Place's programs but at broader scale.
- Centre for Addiction and Mental Health (CAMH): Major Toronto mental health hospital and research centre; both a partner and a broad incumbent whose community programs overlap with Progress Place's recovery services.
Regional players
- Mental Health America: US national mental health nonprofit delivering community programs, peer support, and advocacy; comparable mission and model but serving a different geography.
- Progress Foundation: US (San Francisco) nonprofit providing residential and community-based psychosocial rehabilitation for people with mental illness, comparable in model but in a different region.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Progress Place social profiles
Digital presenceProgress Place financial estimates
Financial estimateRevenue estimate
Valuation estimate
Progress Place leadership team
Management profileNumber of profiles
Profiles1 record
Progress Place funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
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Progress Place M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Progress Place
What does Progress Place do?
Progress Place provides free, community-based mental health recovery and psychosocial rehabilitation programs for adults living with mental illness in Toronto, operating through the internationally accredited Clubhouse Model. Its core services include a 365-day-a-year Clubhouse recovery community, a multi-generational Community Place Hub, Seniors Corner programs, a Canada-first Warm Line peer support service, Double Recovery meetings for co-occurring conditions, and 138 units of supported housing, all delivered by staff and trained peers with lived experience of mental illness.
Is Progress Place a public or private company?
Progress Place is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Progress Place founded?
Progress Place was founded in 1984. It employs 11 to 50 people.
Where is Progress Place based?
Progress Place is headquartered in Toronto, Canada, in the North America region.
How does Progress Place make money?
Four revenue lines are on record. Government Funding is the primary driver. The others are individual Donations, planned Giving & Legacy Gifts and employment Partner Contributions.
Who are Progress Place's main competitors?
Direct peers on record are Fountain House, Stella's Place, Gerstein Crisis Centre, Krasman Centre and Distress Centres of Greater Toronto. Clubhouse International is listed as an others. Broad incumbents are Canadian Mental Health Association and Centre for Addiction and Mental Health (CAMH). Regional players are Mental Health America and Progress Foundation.
Does Progress Place have an API?
No public API is recorded for Progress Place.
What industry is Progress Place in?
Progress Place's product category is Community Mental Health Services. Its primary akta.pro industry code is HLAFACAN, Peer Support, Recovery Coaching & Sober Living Services, with a secondary code of HLADAIAD, Adult Day Rehabilitation & Therapy Programs (PT/OT/SLP). Its NAICS code is 62412 and its SIC code is 8093.