What IBH Claremont EAP does

IBH Claremont EAP is a U.S. behavioral health company founded in 1991 by Tom Bjornson, a pioneer of the EAP field, and operating as a wholly-owned subsidiary of Uprise Health (formerly IBH Population Health Solutions) since 2020. The company provides employer-sponsored Employee Assistance Programs spanning confidential short-term counseling, work/life referrals, legal and financial consultation, critical incident response, organizational development, and management consultation. Its customer base covers employers from 5 to over 20,000 employees across industries including technology, pharmaceutical, unions, public sector, law firms, non-profits, and manufacturing, with operational presence in at least 11 U.S. states through the Uprise Health parent. Named logos include SFMOMA, East Bay Municipal Utility District, and Children's Hospital & Research Center Oakland, with broker/consultant partners such as Jenkins Insurance, Suhr Risk Services, Rael & Letson, and Sitzmann Morris & Lavis.

The technology stack centers on a Digital EAP platform (launched 2020) consisting of a mobile app (iOS/Android under the Uprise Health brand) and web portal with AI-driven Wellbeing Check assessment, AI-directed care pathways, and 40+ cognitive behavioral therapy-based self-guided courses, supplemented by SecureVideo teletherapy integration, a Provider Portal for claims and authorizations, and the Personal Advantage and Positivity Center online resource hubs. Revenue is generated primarily through annual B2B subscriptions paid by employers, an upgrade fee for the Digital EAP module, and ancillary legal services revenue (25% discount arrangement on ongoing legal work beyond the 30-minute free consultation), with all counseling and core services provided at no cost to employees. Distribution runs through direct enterprise engagement with HR teams and a broker/consultant indirect channel, with self-service digital access for end-user members. The company maintains HIPAA, 42 CFR Part 2, HITECH, and California CMIA compliance.

Name

IBH Claremont EAP

Legal name

Integrated Behavioral Health d/b/a Uprise Health

Website

https://claremonteap.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Short description

IBH Claremont EAP, founded in 1991 and a subsidiary of Uprise Health, delivers employer-sponsored Employee Assistance Programs — including counseling, work/life, legal, and financial services — to U.S. employers of 5 to 20,000+ employees via a digital AI-augmented platform and broker channel.

Ownership category

akta.pro rank

Product category

Employee Assistance Program Services

NAICS

Educational Support Services (611710), Professional and Management Development Training (61143)

SIC

Services-Social Services (8300)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK)

Keywords

• Employee assistance program
• Behavioral health services
• Mental health counseling
• Work life services
• Eap benefits administration

Headquarters

HQ city

Alameda

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. B2B EAP Subscription: Claremont EAP provides employee assistance services as an employer-sponsored benefit. Employers contract for EAP services which are provided free to employees and their families. Services include short-term counseling, work/life services, legal consultation, and financial consultation at no cost to the employee.
2. Digital EAP Upgrade: Enhanced digital platform services available for an additional fee beyond the base EAP program. Includes self-guided mental health courses and optional coaching sessions through a mobile app and web-based platform.
3. Legal Services Discount: Provides up to 30 minutes of free legal consultation per incident. Ongoing legal services offered at a 25% discount through contracted attorneys.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Claremont EAP delivers employer-sponsored Employee Assistance Program (EAP) services, providing employees and their families with confidential short-term counseling, legal consultation, financial advice, work/life referrals, and critical incident response. The company supplements its core EAP with a Digital EAP platform offering AI-powered wellbeing assessments, self-guided cognitive behavioral therapy courses, and virtual coaching sessions accessed via mobile and web.

Product overview

Claremont EAP offers a unified behavioral health benefits platform consisting of a core Employee Assistance Program supplemented by optional add-on modules. The core EAP provides confidential counseling, legal services, financial consultation, and work/life referrals. Key product modules include Digital EAP (AI-powered mobile/web platform with self-guided courses and coaching), Personal Advantage (online wellness portal), Positivity Center (mindfulness and positive psychology resources), and Online Peer Support Groups. The portfolio also includes Critical Incident Response, Virtual Seminars, and Management Consultation & Referral services. All services are accessible through the main EAP with some premium features (Digital EAP) available as an additional fee upgrade.

Differentiator

Problem solved

Functional benefit

Products and services

• Core Employee Assistance Program (EAP) Foundational EAP service offering confidential short-term counseling, work/life resources, legal and financial consultation, critical incident response, and management referrals for employees and families covered under employer-sponsored benefits.
• Digital EAP Optional upgrade providing a mobile app and web-based platform for self-guided and coach-guided mental health, featuring AI-powered Wellbeing Check assessment, over 40 CBT-based mental health courses, and expert coaching sessions.
• Short-Term Counseling Confidential, in-person or video-based short-term counseling covering marital issues, substance abuse, stress, anxiety, depression, parent/child conflicts, and domestic violence, fully paid by employers.
• Legal Services Up to 30 minutes of free legal consultation per incident with contracted attorneys covering civil/consumer issues, family law, housing/real estate, criminal matters, IRS matters, and estate planning; ongoing services offered at a 25% discount.
• Financial Consultation Telephonic consultation on budgeting, debt management, financial planning, home buying, tax questions, identity fraud, retirement, and credit report review, providing objective financial advice without selling products.
• Work/Life Services Referrals and information on elder care, child care, parenting skills, K-12 and college education, adoption, daily living/convenience services, and health/wellbeing resources with unlimited referrals through Work/Life Consultants.
• Critical Incident Response 24/7/365 telephonic support from licensed counselors following workplace disruptive events such as death, robbery, natural disaster, accident, or lay-off, with on-site counselor availability and printed materials provided.
• Virtual Seminars One-hour facilitated discussions on video conferencing platforms covering approximately 35 topics including mindfulness, stress management, communication skills, and work/life balance, available for managers and employees.
• Online Peer Support Groups Facilitated online support groups on topics including addiction recovery, anxiety, frontline worker support, depression recovery (with subgroups for depression, bipolar, LGBTQ+, women, people of color), and general mental health.
• Consultation & Referral Services Management consultation process for employees with personal issues impacting the workplace, including formal referrals (with documentation and follow-up) and informal referrals (encouragement without reporting).

Quantifiable outcome

• Higher utilization rates and improved return on investment for employers
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• Uprise Health (formerly IBH Population Health Solutions)coreStrategic or Co-development Partner · 1 January 2020In 2020, Claremont was acquired by Uprise Health (formerly IBH Population Health Solutions), a nationwide leader in behavioral and population health. Uprise Health operates across multiple states including California, Colorado, Indiana, Iowa, Maryland, Michigan, Mississippi, Nebraska, Nevada, Ohio, and Texas. The acquisition positioned Claremont as part of a larger behavioral health organization offering integrated EAP, chronic condition management, and managed behavioral health services.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ComPsych: The largest independent EAP provider in the U.S., offering counseling, work-life, legal, financial, and concierge services to employers nationwide. ComPsych is the most directly comparable independent competitor to Claremont in scale, B2B broker/consultant GTM, and service portfolio.
• CuraLinc Healthcare: Mid-size independent EAP provider serving employers across the U.S. with counseling, work-life, legal/financial, and digital mental health services. Closely mirrors Claremont's B2B2C subscription model, broker-driven sales motion, and multi-state service footprint.
• E4Health: EAP and behavioral health provider offering counseling, work-life, and integrated population health services to employers and health plans. Comparable to Claremont in target customer (employer-sponsored benefits), service mix, and focus on integration with broader health programs.
• ESI Employee Assistance Group (EAG): Mid-market independent EAP provider offering counseling, work-life, and organizational consulting to employers and unions. Comparable to Claremont in customer mix (including unions and public sector), broker-driven distribution, and service portfolio breadth.

Broad incumbents

• Optum Behavioral Health (UnitedHealth Group): The largest U.S. managed behavioral health organization and EAP provider, embedded within UnitedHealth Group's insurance and care delivery platform. Represents the dominant incumbent against which Claremont competes, particularly in large national employer accounts and broker-led RFPs.
• Magellan Health (Centene): Major MBHO and EAP provider, now part of Centene, offering managed behavioral health, EAP, and specialty health solutions to health plans and employers. Comparable as a broad incumbent competing for the same employer-sponsored behavioral health wallet.
• Aetna Behavioral Health (CVS Health): National MBHO and EAP provider within CVS Health/Aetna, bundling EAP with medical and pharmacy benefits. Represents a broad incumbent competitor in employer RFPs where Claremont must differentiate on service and clinical quality.

Emerging players

• Lyra Health: Venture-backed digital mental health benefits platform offering therapy, coaching, and self-guided content through employer-sponsored plans. Competes directly with Claremont's Digital EAP module on AI-driven assessment, CBT courses, and coaching upsell.
• Modern Health: Employer-sponsored mental health platform combining digital self-guided therapy, coaching, and teletherapy. Directly comparable to Claremont's Digital EAP offering on mobile-first experience, AI-guided pathways, and global workforce coverage.
• Spring Health: Employer mental health benefit provider with AI-driven care matching, teletherapy, and self-guided modules. Targets the same employer-sponsored benefits buyer as Claremont, with a sharper emphasis on precision-matching technology.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/claremont-behavioral-svc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IBH Claremont EAP