Connect Internet Solutions

What Connect Internet Solutions does

Connect Internet Solutions Ltd is a Liverpool-based, privately held digital agency founded in 1998 that designs, builds, hosts, and supports websites, intranets, extranets, and mobile applications primarily for UK public sector organisations. The company's client base spans central government departments (DVLA, UK Space Agency, Cafcass, Housing Ombudsman, UK Government Investments), NHS trusts (15+ year relationship spanning London Ambulance Service, County Durham and Darlington, NHS Kernow, Central Manchester, NHS Education for Scotland, Frimley Health), housing associations (Adra, Livv Housing Group), financial institutions (Bank of New York Mellon, Hewlett Packard), and charities. The company holds G-Cloud 13/14, Digital Outcomes and Specialists 6, and Data and Application Solutions framework supplier status with the Crown Commercial Service, providing structured access to UK public sector procurement.

The company's core technology revolves around open-source CMS platforms (WordPress since 2009, Umbraco as a Certified Partner), cross-platform mobile development (Cordova, Xamarin), and ISO 27001:2022 / Cyber Essentials certified hosting infrastructure delivered from Liverpool with 99.95-99.99% uptime SLAs. Its only proprietary software product is Hivetalk, an out-of-the-box cloud intranet platform offering news publishing, social collaboration, document management, form building, workflow automation, and integrations with Office 365, SharePoint, Dropbox, Yammer, Skype for Business, and Mailchimp, deployable in as little as four weeks. Hivetalk is positioned as the differentiator against generalist agencies, with deployments across NHS trusts and housing associations demonstrating measurable engagement outcomes (e.g., Livv Housing Group: 263,424 page views, 87,308 employee directory views).

The business model blends project-based professional services (web design, web development, SEO, accessibility auditing, GDPR auditing) with recurring subscription revenue from web hosting (three tiers: Standard £260/year, Advanced £1,188/year, Elite £3,095/year) and ongoing support and maintenance contracts. The go-to-market is sales-led direct enterprise engagement, supplemented by the G-Cloud Digital Marketplace as a government procurement channel and content marketing via case studies and industry awards. Certifications include ISO 27001:2022 ISMS, ISO 9001:2015 (since 2003), Cyber Essentials, Living Wage Employer, and Certified Umbraco Partner status. The company has no disclosed external funding, operates without a parent company or subsidiaries, and is founder-owned.

Name

Connect Internet Solutions

Legal name

Connect Internet Solutions Ltd

Website

https://connectinternetsolutions.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Connect Internet Solutions is a Liverpool-based digital agency that designs, builds, hosts, and supports accessible, G-Cloud-procured websites, intranets, and mobile apps primarily for UK public sector organisations, NHS trusts, housing associations, and select enterprises.

Ownership category

akta.pro rank

Product category

Digital Agency Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Team Messaging & Chat (BPAMAMAA)

Keywords

• Web development services
• Managed web hosting
• Intranet platform solutions
• Accessibility audit services
• Public sector digital agency

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Web Design & Development: Project-based web design, development, and build services for websites, mobile apps, intranets and extranets. Includes discovery, design, development, and delivery phases using agile methodology.
2. Web Hosting: Three-tier hosting model (Standard, Advanced, Elite) providing scalable server resources with SLAs ranging from 99.95% to 99.99% uptime. Annual contracts with onboarding fees.
3. Support & Maintenance: Ongoing support contracts including CMS updates, security patches, and maintenance services for hosted websites and applications.
4. Accessibility Auditing: Website accessibility audit services to evaluate WCAG 2.2 compliance with detailed reports and recommendations.
5. SEO Services: Search engine optimisation services including technical audits, keyword research, content optimisation, and link building.
6. GDPR Website Audit: Data protection compliance auditing from £199+VAT, providing detailed reports with implementation recommendations and policy templates.
7. Training Services: Online training for accessible content creation and Google Analytics training.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Connect Internet Solutions is an award-winning digital agency that designs, builds, and delivers websites, intranets, mobile apps, and managed hosting solutions for UK public sector organisations, NHS trusts, housing associations, and financial institutions. Its proprietary product Hivetalk is an affordable cloud-based intranet platform built on WordPress with communication, collaboration, document management, and workflow automation features. The company also provides WCAG accessibility auditing, GDPR compliance auditing, and SEO services.

Product overview

Connect Internet Solutions is an award-winning digital technology agency offering a portfolio of services rather than a single unified software product. Its core proprietary product is Hivetalk, an affordable cloud intranet platform for communication, collaboration, document management, and workflow automation. Around this core product, Connect bundles a full-service offering including Web Development (using PHP, JavaScript, C#, .NET, Node.js), Web Design (UX/UI), App Development (iOS/Android via Cordova and Xamarin), and Web Hosting (Standard, Advanced, and Elite tiers). The company also delivers managed services for content management platforms — specifically WordPress and Umbraco (Certified Partner) — as well as specialised services for Website Accessibility Audits (WCAG 2.2), SEO, and GDPR compliance. The Hivetalk intranet integrates with third-party tools including Office 365, SharePoint, Dropbox, Yammer, Skype for Business, and Mailchimp to provide a unified digital workplace.

Differentiator

Problem solved

Functional benefit

Brands

• Hivetalk: An affordable, out-of-the-box intranet platform solution for organisations of every size. Provides features for communication, collaboration, document management, workflow automation, and integrations. Recognized by technology industry organisations.

Products and services

• Hivetalk Intranet Platform Hivetalk is Connect Internet Solutions' proprietary intranet and extranet platform for organisations needing internal communication, collaboration, document management, and workflow automation. It integrates with Office 365, SharePoint, Dropbox, Yammer, Skype for Business, and Mailchimp, and is targeted at organisations that need an affordable, fast-to-deploy digital workplace.
• Web Development Services Custom web development services building complex digital architectures for organisations, using PHP, JavaScript, C#, Node.js, jQuery, .NET, Bootstrap, HTML5, and CSS. Specialises in WordPress and Umbraco CMS platforms.
• Web Design Services User-centred web design service covering user interface, information architecture, and user experience, including mock-ups, prototypes, user testing, and iterative design review. Aimed at organisations building accessible, engaging web platforms.
• Mobile App Development Services Design and build of mobile apps for iOS and Android using Cordova (native apps) and Xamarin (hybrid apps), including interactive prototyping, user testing, brand-aligned styling, and in-app content management via open source CMS. Targeted at organisations needing bespoke mobile applications.
• WordPress CMS Services Design, development, and ongoing care for WordPress websites, leveraging 10+ years of WordPress experience since 2009. Builds scalable, reliable, and secure sites using a proprietary responsive design framework.
• Umbraco CMS Services As a Certified Umbraco Partner, Connect delivers Umbraco (.NET open-source CMS) website design, build, migration, and ongoing support. Includes an intuitive editor interface and flexible API for CRM and third-party integrations.
• Managed Web Hosting Managed web hosting delivered from ISO 27001 accredited, Cyber Essentials certified infrastructure in Liverpool, UK. Three tiers: Standard (shared virtual, from £260/year), Advanced (dedicated VM, from £1,188/year), and Elite (dedicated physical machine(s), from £3,095/year), with 99.95-99.99% uptime SLAs.
• Intranets & Extranets Service Design and build of intranets and extranets for internal communication, document management, people directories, and mobile access. Includes requirement analysis, information architecture, staff training, and integration with payroll, reservations, booking, and HR platforms.
• Website Accessibility Audit Accessibility auditing service evaluating websites against WCAG 2.2 Level AA standards. Uses automated and manual testing with assistive technologies (JAWS, NVDA, Dragon NaturallySpeaking, Voiceover, ZoomText) and delivers a detailed compliance report with prioritised recommendations. Available via G-Cloud 13/14 frameworks.
• SEO Services Search engine optimisation services including SEO audits, content audits, keyword research, competitor analysis, link building, penalty recovery, Google Analytics and Search Console optimisation, social media optimisation, and ongoing reporting and analysis.
• GDPR Website Audit GDPR compliance audit reviewing website documentation, data collection, storage, and processing policies against UK GDPR requirements. Includes detailed report with implementation notes, privacy policy template, and email marketing consent notice template. Pricing from £199 plus VAT.

Quantifiable outcome

• Adra website achieved 79% increase in visit duration, 70% increase in pages per visit, 33% reduction in bounce rate
• +3 more outcomes

Named customers14 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

One partnership is on record.

• Georgia Design AssociatesminorImplementation/ SI/ Consulting PartnerCollaborated with Georgia Design Associates on Vulcan Inspection Services mobile app project. Connect built the cross-platform application while Georgia Design contributed design expertise.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Box UK: Liverpool-headquartered digital agency of similar size delivering bespoke web, intranet, and CMS solutions to UK enterprises. Closest geographic and capability peer with comparable WordPress/Umbraco expertise.
• Cyber-Duck: UK digital agency offering web design, development, and accessibility services with ISO 27001 certification. Comparable mid-sized agency with overlapping public sector and enterprise focus.
• NetNinja: Birmingham-based Umbraco and WordPress agency delivering similar web development, hosting, and intranet services to UK public sector clients.
• Manifesto Group: UK digital agency specialising in regulated industries (financial services, healthcare, public sector). Comparable expertise in WCAG compliance, secure hosting, and accessibility auditing.
• Netvl: UK digital agency with similar G-Cloud framework presence and public sector expertise. Comparable scale and service offering including web design, development, and hosting.
• Inviqa: UK digital consultancy delivering custom web platforms, CMS, and ecommerce solutions. Similar service mix and target market with comparable scale.
• Reason Digital: Liverpool-based digital agency focused on social impact, charity, and public sector clients. Directly comparable on mission-aligned customer base, B-Corp positioning, and service portfolio.

Emerging players

• Mast Digital: UK digital agency with public sector focus and CMS expertise. Smaller scale but overlapping service portfolio and target customer segments.

Broad incumbents

• Accenture UK Public Sector: Global consultancy with large UK public sector digital practice. Competes for higher-value government transformation mandates and increasingly for accessibility/intranet work.
• Valtech: Global digital agency with significant UK public sector practice. Overlapping capability but at much larger scale; competes for the same G-Cloud and central government contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/WeAreConnect
• Facebookfacebook.com/pages/Connect-Internet-Solutions-Ltd/168738283180063
• LinkedInlinkedin.com/company/connect-internet-solutions-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connect Internet Solutions