Expert Service Solutions

What Expert Service Solutions does

Expert Service Solutions is a US-based private software company founded in 2003 and headquartered in Poway, California. The firm self-positions as a one-stop provider of business management software, suggesting a horizontal SMB or general-business SaaS offering rather than a narrowly vertical product. It operates with a headcount band of 11-50 employees, which places it in the small-business segment of the software market.

Beyond the firmographic self-description, the available source material provides no further detail on products, underlying technology, pricing, customer segments, go-to-market motion, or competitive positioning. The company's website (expertservicesolutions.com) renders only a verification/waiting page at the time of capture and contains no product, pricing, or technical content. No management team, no funding history, no partnerships, no customer references, no patents, and no certifications are documented in the aggregated data. Consequently, the revenue model, contract structure, distribution channels, and addressable market cannot be characterized from the evidence available, and the description above is bounded by what firmographic and self-descriptive sources support.

The absence of funding activity in the input, combined with a 2003 founding date and a stable 11-50 employee range, is consistent with a bootstrapped, mature small-software business rather than a venture-backed growth-stage operator. Any deeper assessment of moat, growth, AI posture, or expansion thesis would require primary research beyond the current source set.

Name

Expert Service Solutions

Website

https://expertservicesolutions.com

Company type

Private

Founded year

2003

Headcount range

11–50 employees

Short description

Expert Service Solutions is a US-based private software company founded in 2003, headquartered in Poway, California. It positions itself as a one-stop provider of business management software, operating with 11-50 employees.

Ownership category

akta.pro rank

Product category

Business Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Incident, Problem & Change Management Platforms (HDAEALAI)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Business management software
• Management software
• Business software solutions
• Enterprise software
• Operations management

Headquarters

HQ city

Poway

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Core offering

Expert Service Solutions provides business management software as a one-stop solution for organizations seeking to streamline and manage their business operations. The company develops and delivers software tools intended to address business management needs for its customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Management Software

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• ServiceNow: Global leader in enterprise service management and ITSM platforms. Comparable to Expert Service Solutions as a broad incumbent offering packaged business/IT service management software, though at vastly larger scale and enterprise focus.
• Atlassian (Jira Service Management): Provider of Jira Service Management and related business/IT service management tools. Directly comparable in ITSM and service desk software category, with broader portfolio and far greater scale.
• BMC Software: Established provider of enterprise service management and ITSM software. Comparable as a broad incumbent in the same business/IT service management software category.
• Kaseya: Provider of integrated IT management and business management software for MSPs and SMB IT teams. Comparable in offering integrated management software, with broader scale and acquisition-driven portfolio.

Direct peers

• Freshworks (Freshservice): SaaS provider of Freshservice ITSM and broader business management software targeted at SMB and mid-market customers. Closely comparable in target customer profile and 'one-stop' SaaS positioning to Expert Service Solutions.
• Zoho (Zoho One / Zoho Desk): Provider of an integrated suite of business management applications including CRM, help desk, and operations software. Comparable 'one-stop solution' positioning for SMB customers seeking a broad software suite.
• ManageEngine (Zoho): IT management software suite covering service desk, ITSM, and operations management. Comparable in product scope and SMB/mid-market targeting to Expert Service Solutions.
• SysAid: IT service management and help desk software vendor targeting mid-market organizations. Comparable in product offering (ITSM/service desk) and customer profile to a small business management software vendor.
• ConnectWise: Provider of business management software for IT service providers and MSPs, including PSA, RMM, and service desk tools. Comparable as a 'one-stop' business management software platform for SMB technology organizations.
• Odoo: Open-source suite of business management applications (ERP, CRM, helpdesk, operations). Comparable in 'one-stop solution' positioning and broad SMB appeal to Expert Service Solutions.

Market position

Strengths2 records

Weaknesses3 records

Key risks4 records

Key highlights3 records

Customer concentration

• Xx.com/ess_mobileapps

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Expert Service Solutions