HealthConnect 24x7

What HealthConnect 24x7 does

HealthConnect 24x7 is a Lagos-headquartered telemedicine and remote care provider operating in Nigeria since 2018, delivering 24/7 audio and video consultations with licensed doctors, clinical psychologists, and wellness experts through a proprietary bi-directional mobile application available on Android and iOS. The core product surface comprises the HealthConnect 24x7 mobile app, a Virtual Clinic white-label platform, and a Hospital at Home program that uses IoT-enabled medical devices and consumer wearables (Fitbit, Apple Watch) for remote vital signs monitoring. The platform also exposes a web-based Symptom Checker tool, integrations with Paystack for payments and Zoho Bookings for scheduling, and supports multi-language consultations in Nigerian indigenous languages via toll-free access.

The business model is subscription-based and structured around seven distinct customer segments: individual consumers (N1,000/month general plan, N3,000/month mental health plan), employers offering telemedicine as an employee benefit (e.g., Eko Electricity Distribution PLC, Wema Bank/ALAT), Health Maintenance Organizations integrating the platform for their enrollees (Hallmark HMO, Hygeia HMO), government agencies, NGOs (SCIDaR, OneHealthNG), telecom operators licensing the Virtual Clinic as a value-added service (Glo/Globacom), and students at partner universities and colleges (UNILAG, Federal College of Education Akoka). Go-to-market combines self-serve mobile app acquisition with an enterprise field sales motion and a channel-partner model that embeds the platform inside partner benefit ecosystems.

The company operates with a lean team of 1-10 employees and is privately held with no disclosed funding rounds, revenue, or institutional investors, which constrains both visible scale and growth trajectory. Strategic activity in 2024 has been partnership-led rather than capital-led, with live demos and stakeholder engagement events across the HMO and telecom channels, plus student-focused CSR initiatives, positioning HealthConnect247 as an embedded telemedicine infrastructure layer for multiple distribution partners in Nigeria rather than a vertically integrated healthcare provider.

Name

HealthConnect 24x7

Legal name

Health Connect 24×7

Website

https://healthconnect247.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

HealthConnect 24x7 is a Lagos-based telemedicine provider offering 24/7 audio and video consultations with licensed doctors and psychologists via a proprietary mobile app, serving individuals, employers, HMOs, government agencies, NGOs, telecom operators, and students across Nigeria.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Home Health Care Services (62161), Offices of Physicians (6211), Home Health Care Services (621610)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• Telemedicine services
• Virtual clinic platform
• Remote patient monitoring
• Mobile health app
• Corporate telehealth

Headquarters

HQ city

Lagos

HQ country

Nigeria

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Individual Telemedicine Subscriptions: Monthly subscription plans for individual users providing unlimited access to doctors, psychologists, and wellness experts via the HealthConnect247 mobile application. Plans start as low as N1,000/month for general consultations and N3,000/month for mental health/psychologist access.
2. Corporate/Employer Telemedicine Plans: B2B subscription plans for employers to provide telemedicine as an employee benefit, enabling staff to access 24/7 healthcare including mental health support, reducing absenteeism and improving productivity.
3. HMO Partnership Plans: Telemedicine integration services for Health Maintenance Organizations (HMOs) to manage enrollee healthcare, consolidate client retention efforts, and control medical loss ratios by leveraging the integrated mobile application.
4. Government and NGO Plans: Custom telemedicine solutions deployed for government agencies and non-governmental organizations to improve access to quality healthcare for citizens, underserved communities, and target beneficiaries aligned with SDG 3.
5. Telecom Operator White-Label Solutions: Virtual clinic and teleconsultation desk technology deployed for telecommunication companies to offer healthcare services to their subscribers as a value-added service (VAS), providing competitive differentiation.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

HealthConnect 24x7 operates a 24/7 telemedicine platform that connects patients with licensed doctors, clinical psychologists, and wellness experts through audio and video consultations on a mobile application. Its Hospital-at-Home program uses IoT-enabled wearables (Fitbit, Apple Watch) for remote vital signs monitoring, while a Virtual Clinic white-label solution is deployed for HMOs, employers, telecom operators, NGOs, and government agencies serving individuals, employees, and communities in Nigeria.

Product overview

HealthConnect 24x7 is a telemedicine platform provider offering a unified mobile application that serves as the core product, integrated with multiple service modules. The product portfolio consists of the Health Connect 24x7 Mobile Application (available on Android and iOS) as the central hub, complemented by Virtual Clinic and Hospital-at-home as the two main product offerings. The Virtual Clinic enables video consultations with licensed medical professionals, while Hospital-at-home provides remote patient monitoring using IoT-enabled devices and wearables. The platform then extends its services through multiple targeted channels for different market segments: Telemedicine for Individuals, Businesses, HMOs, Government, NGOs, Students, and Telecom Operators. Additionally, a Symptom Checker tool and mental health services (psychologist consultations) are offered. The services are accessible 24/7 via the mobile app with features including audio and video consultations, toll-free access, and care coordination.

Differentiator

Problem solved

Functional benefit

Brands

• Virtual Clinic: Core telemedicine platform providing 24/7 access to doctors via audio and video consultations
• Hospital-at-home
• Symptom Checker

Products and services

• Health Connect 24x7 Mobile Application A bi-directional, integrated and interactive mobile application providing 24/7 access to licensed doctors, clinical psychologists, wellness experts, and care coordinators from anywhere in the world via audio and video call. Available on Android (Google Play) and iOS (App Store), targeting individuals in Nigeria and serving as the central platform for all HealthConnect 24x7 services.
• Virtual Clinic A telemedicine platform enabling virtual consultations with licensed medical professionals through video call technology. Deployable as a white-label or embedded solution for HMOs, employers, telecom operators, NGOs, and government agencies to deliver telemedicine services to their members, employees, or beneficiaries.
• Hospital-at-Home A remote patient monitoring program that uses IoT-enabled medical devices and wearables (including Fitbit and Apple Watch) to monitor vital signs from home, enabling Hospital-at-Home care as an alternative to hospital admission.
• Symptom Checker A smart symptom-assessment web tool that helps users understand their symptoms and determine appropriate next steps in their care, accessible via a web app.
• Mental Health Services Access to clinical psychologists for mental health concerns including depression, anxiety, suicidal tendency, panic attacks, and general psychological wellbeing, delivered via confidential audio/video consultation through the HealthConnect247 platform. Priced from N3,000/month.

Quantifiable outcome

• Reduces need for physical hospital visits, saving patients time and transportation costs
• +1 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Glo (Globacom)coreStrategic or Co-development Partner · 1 May 2024HealthConnect247 hosted a live demo webinar at the Glo Experience Center in Victoria Island, Lagos in May 2024. Glo's top management staff received an in-depth look at HealthConnect247's telemedicine solutions, highlighting how the video call app can redefine healthcare delivery. The demo showcased how telecom operators can leverage the virtual clinic technology for their subscribers.
• Hallmark HMOcoreStrategic or Co-development Partner · 1 January 2024HealthConnect247 partnered with Hallmark HMO during their Stakeholders Engagement 3.0 event to showcase the transformative power of telehealth through live demonstrations of the HealthConnect247 video call app. The event brought together industry leaders and experts, emphasizing the importance of technology in reforming healthcare delivery. Hallmark HMO's Head of Medical Operations, Dr. Frank Ekhalufo, provided a positive testimonial about the services.
• OneHealthNGminorStrategic or Co-development Partner · 1 January 2024HealthConnect247 collaborated with OneHealthNG to provide female students at the Federal College of Education (Technical) Akoka with education on sexual and reproductive health. The initiative included wellness checks and consultations, demonstrating a joint commitment to improving student health outcomes.
• SCIDaR (non-profit organization)minorStrategic or Co-development Partner · 1 January 2024HealthConnect247 partnered with SCIDaR, a non-profit organization, to extend telemedicine reach into underserved communities, improving health outcomes through the use of digital healthcare technology. The partnership supports SCIDaR's mission in achieving SDG 3 - ensuring healthy living and promoting well-being for all.
• Lagos Estate (Community Partnership)minorStrategic or Co-development Partner · 1 January 2024HealthConnect247 conducted a medical outreach in partnership with a Lagos estate as part of its quarterly CSR initiatives. Residents received free wellness checks and consultations, reinforcing the company's community connection while introducing more individuals to telemedicine services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Reliance Health: Nigerian digital health insurer and telemedicine provider combining HMO plans with virtual consultations. Operates in the same Lagos market, serves employers and individuals with similar subscription-based teleconsultation, and competes for the same HMO/employer partnerships.
• Vezeeta: MENA-based digital healthcare booking and telemedicine platform with B2B enterprise and HMO-style partnerships. Comparable business model — multi-segment distribution, teleconsult subscriptions, and clinic-booking infrastructure.
• Tremendoc: Pan-African telemedicine app offering 24/7 doctor access via mobile, with pricing tiers comparable to HealthConnect247's Naira-denominated subscriptions. Direct competitor for Nigerian consumer and enterprise teleconsultation demand.
• DoktorABC: Online telemedicine and pharmacy platform offering B2B white-label and consumer subscription models with multinational reach. Comparable to HealthConnect247's Virtual Clinic white-label/embedded deployment for telcos and insurers.
• Kangpe: Nigeria-based telemedicine startup offering doctor consultations via mobile app. Overlaps directly with HealthConnect247's individual subscription tier and competes for the same Nigerian D2C telemedicine consumer.

Emerging players

• mPharma: Ghana-headquartered health-tech with expanding telehealth and patient-management offerings across West Africa. Partial overlap — competing for the same regional employer/HMO/digital health dollars as HealthConnect247.

Broad incumbents

• Teladoc Health: Largest pure-play global telemedicine incumbent with enterprise and insurer sales motions analogous to HealthConnect247's employer and HMO GTM, validating the underlying business model at much greater scale.
• Babylon Health (now eMed): Global telehealth incumbent offering 24/7 video consultations and AI symptom triage. Comparable as a broad incumbent in the same telemedicine category, though operating at significantly larger scale and broader geography.

Others

• Zipline: Drone medical-delivery and remote-care infrastructure provider active across West Africa (Ghana, Nigeria). Adjacent ecosystem participant relevant to HealthConnect247's Hospital-at-Home and rural-care narrative.

Regional players

• Babyl (Babylon Rwanda): Rwanda-based national-scale telemedicine service with employer and insurer integration. Comparable technology stack and subscription model, but operates in a different African geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hc24x7
• Xx.com/hc24x7
• LinkedInlinkedin.com/company/hc24x7

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthConnect 24x7