MRW

What MRW does

MRW is a Spanish urgent courier and transport company headquartered in Coslada (Madrid), operating through a franchise network of more than 550 offices, 58 logistics centers, and over 3,300 vehicles across Spain, Andorra, Gibraltar, and Portugal. The brand is owned by FITMAN, S.L., a private limited company incorporated in Spain, which acts as the franchisor for the network that collectively employs more than 10,000 people and handles approximately 70 million shipments annually. The company was founded in 1977 and serves both individual consumers (particulares) and business customers (empresas) with a portfolio of same-day services (Inmediato, Urgente Hoy), next-day time-certain deliveries (Urgente 8:30, 10, 12, 14, 19), economy and maritime services for the Balearic and Canary Islands, and international shipping (Express, Ecopaq, Ecobox25).

The product architecture is platform-plus-modules: a core urgent-delivery platform is supplemented by sector-specific verticals (MRW Clinic for healthcare, MRW Gourmet for food, MRW Recambios for automotive parts), packaging products (Embalajes), pickup-point extensions (MRW Point), certified communications (MRW Burofax), an e-commerce fulfillment and returns offering (MRW Devoluciones with API integrations), and a SaaS layer — Logística Digital — that digitizes paper-based logistics and certified communications with legal electronic evidence. Distribution is primarily through franchise offices and MRW Point third-party pickup locations (florists, gas stations, tobacconists, stationery, supermarkets), complemented by an online self-service platform at mrw.es and dedicated enterprise sales teams.

MRW's revenue mechanics combine transaction-based shipping fees, franchise licensing/royalty income to FITMAN, subscription-based discount plans (Plan ForUn for students and teachers abroad; Plan Ayuda + Cultura for non-profits and publishers), recurring SaaS revenue from Logística Digital, and ancillary revenue from packaging sales and certified communications. Customer segments span e-commerce, healthcare, food and beverage, automotive, temporary employment, banking, public administration, and education, indicating broad vertical exposure. No revenue figures, funding events, or ownership changes outside the FITMAN, S.L. structure are disclosed in the source material.

Name

MRW

Legal name

FITMAN, S.L.

Website

https://mrw.es

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MRW is a Spanish urgent courier operating a franchise network of 550+ offices across Spain, Andorra, Gibraltar, and Portugal. It handles 70M+ annual shipments through same-day and time-certain next-day delivery, international shipping, sector-specific logistics, and a SaaS digital logistics platform serving both consumers and businesses.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (492210), Support Activities for Transportation (488)

SIC

Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731), Deep Sea Foreign Transportation Of Freight (4412)

akta.pro primary industry

Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD)

Keywords

• Urgent courier services
• Parcel delivery logistics
• Express shipping services
• E-commerce fulfillment
• Certified mail delivery

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Urgent Shipping Services: Core revenue from national and international urgent shipping services including same-day, next-day, and scheduled delivery options. Pricing based on weight, dimensions, service level, and destination.
2. Franchise Network: Revenue from franchise fees and network operations across 550+ franchise offices in Spain, Andorra, Gibraltar, and Portugal.
3. Digital Logistics SaaS: Subscription-based digital logistics platform (MRW Digital Logística) offering pay-per-use model for businesses wanting to digitize paper-based logistics processes with legal evidence.
4. MRW Burofax Services: Certified mail and digital communication services including postal, electronic, and mobile burofax modalities with legal validity.
5. E-commerce Logistics: Integrated logistics solutions for e-commerce businesses including fulfillment, returns management (MRW Devoluciones), and carrier integration.
6. Packaging Sales: Sale of proprietary packaging materials including envelopes, boxes, bubble bags, foam bags, and specialized containers for bicycles.
7. Discount Plans: Subscription-based discount plans including Plan ForUn for students/teachers abroad and Plan Ayuda + Cultura for non-profit organizations, libraries and publishers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

MRW provides urgent national and international courier and parcel delivery services through the largest franchise-based transport network in Spain, extending into Andorra, Gibraltar, and Portugal. The company offers a tiered range of same-day, next-day with time-certain windows, economy, and maritime shipping services for both individual consumers and businesses. Complementary offerings include MRW Burofax for certified legal communications, an e-commerce logistics service with fulfillment and returns management, a Logística Digital SaaS platform for paperless processes with legal proof, sector-specific logistics solutions (Clinic, Gourmet, Recambios), and a packaging product line.

Product overview

MRW is a Spanish courier and urgent transport company operating a franchise network across Spain, Portugal, Andorra, and Gibraltar. The offering is a platform-plus-modules architecture centered on core urgent delivery services (Inmediato, Urgente Hoy, Urgente 8:30/10/12/14/19, BAG variants, Documentos 14, Económico, Maritime services) and international shipping (Express, Economy/Ecopaq, Ecobox25, Carga Aérea/Terrestre, Mailing, Exclusive). This core is supplemented by sector-specific solutions (MRW Clinic, MRW Gourmet, MRW Recambios), packaging products (Embalajes), and discount plans (Plan ForUn, Plan Ayuda + Cultura). A distinct digital layer is provided through the Logística Digital SaaS platform for paperless legal-proof documentation, and an e-Commerce service covering fulfillment, returns, and integrations. MRW Point extends the network through third-party pickup points, while MRW Burofax offers certified communications. The company reports a network of 550+ offices, 58 logistics centers, and 3,300+ vehicles serving both individual and business customers.

Differentiator

Problem solved

Functional benefit

Brands

• MRW Burofax: Certified mail and legal communication service offering postal, electronic, and mobile burofax modalities.
• MRW Pack
• MRW Point
• MRW Solidario
• MRW e-Commerce
• Logística Digital
• MRW Recambios
• MRW Clinic
• MRW Gourmet
• Plan ForUn
• Plan Ayuda + Cultura

Products and services

• Inmediato Same-day urgent delivery service with an exclusive messenger assigned to the customer's disposition for premium door-to-door service.
• Urgente Hoy Same-day pickup and delivery service with high added value and a very premium service level.
• Urgente BAG Hoy Same-day pickup and delivery with high added value and maximum urgency, featuring guaranteed delivery timeframes.
• Urgente next-day time-certain delivery

Quantifiable outcome

• Delivery in under 24 hours for individual consumers
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor.

• FedExminorOthers · 26 November 2024MRW is mentioned alongside FedEx, Amazon, Walmart, Adidas, Inditex, Seat, TISA, Renfe Mercancías, and Meltio as companies implementing intelligent logistics technologies (AI, IoT, Big Data) for logistics automation. This appears to be a news article reference rather than a formal partnership.
• AmazonminorOthers · 26 November 2024MRW is mentioned alongside Amazon, FedEx, Walmart, Adidas, Inditex, Seat, TISA, Renfe Mercancías, and Meltio as companies implementing intelligent logistics technologies (AI, IoT, Big Data) for logistics automation.
• WalmartminorOthers · 26 November 2024MRW is mentioned alongside Walmart, FedEx, Amazon, Adidas, Inditex, Seat, TISA, Renfe Mercancías, and Meltio as companies implementing intelligent logistics technologies (AI, IoT, Big Data) for logistics automation.
• AdidasminorOthers · 26 November 2024MRW is mentioned alongside Adidas, FedEx, Amazon, Walmart, Inditex, Seat, TISA, Renfe Mercancías, and Meltio as companies implementing intelligent logistics technologies (AI, IoT, Big Data) for logistics automation.
• InditexminorOthers · 26 November 2024MRW is mentioned alongside Inditex, FedEx, Amazon, Walmart, Adidas, Seat, TISA, Renfe Mercancías, and Meltio as companies implementing intelligent logistics technologies (AI, IoT, Big Data) for logistics automation.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SEUR (CTT Express): Direct Spanish/Iberian courier competitor operating a national pickup-and-delivery network with time-definite B2C parcel, e-commerce fulfillment, and international services \u2014 the closest head-to-head rival to MRW in Spain and Portugal.
• Correos Express: Spanish urgent parcel courier unit of Correos (state postal operator) offering domestic same-day/next-day and international services across business and consumer segments in the same Iberian footprint MRW serves.
• GLS Spain: Spanish arm of GLS (EuroParcel) providing B2C/B2B parcel, e-commerce logistics, and returns services in the same Iberia-wide footprint with comparable time-definite products.
• NACEX: Spanish urgent courier focused on time-definite national and international parcel, healthcare, and e-commerce shipments \u2014 a direct Spanish-market head-to-head rival in the same urgent B2B/B2C segment.

Broad incumbents

• DHL Express Spain: Global integrator with a major Iberian presence offering international express, cross-border parcel, and supply chain services; competes with MRW on international Express/Ecopaq/Ecobox25 and overlap on high-priority domestic accounts.
• FedEx Spain: Global integrator providing international priority parcel and freight services in Spain; competes with MRW's Express and Carga A\u00e9rea/Terrestre offerings on cross-border shipping to enterprises.
• UPS Spain: Global integrator with Iberian operations providing express parcel, freight, and supply chain solutions; competitor to MRW in cross-border B2B parcel and e-commerce fulfillment.
• DPDgroup Iberia (Seur GeoPost): European parcel network (parent of SEUR) with cross-border pickup-and-delivery serving Spain and Portugal; competes directly with MRW's international cross-border parcel, including DDP/DDU e-commerce flows.

Emerging players

• Paack: Spain-origin e-commerce-focused last-mile delivery startup with strong D2C retailer base; emerging niche threat to MRW's e-commerce volumes in Iberia via technology-led delivery.
• Stuart (DSL): On-demand urban same-day courier active in Madrid and Barcelona; competes with MRW Inmediato/Urgente Hoy for time-critical same-day B2B and D2C deliveries in major Spanish metros.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mrw_es
• YouTubeyoutube.com/user/MRWURGENTE
• Facebookfacebook.com/mrwespana
• LinkedInlinkedin.com/company/mrw
• Instagraminstagram.com/mrw_es

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MRW