EDI Support
EDI Support LLC is a private EDI consulting and software firm that helps small businesses and mid-to-large enterprises become EDI compliant with major retailers through its Elevate managed SaaS platform and certified Dell Boomi implementation services.
- Company typePrivate
- Founded2016
- HeadquartersReading, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What EDI Support does
EDI Support LLC is a private EDI consulting and software firm founded in 2016 and headquartered in Reading, United States, that helps businesses of every size implement, migrate, and maintain electronic data interchange (EDI) compliance with major retailers and trading partners. The company operates a two-tier portfolio: Elevate, a proprietary cloud-native managed EDI platform targeting small businesses with no in-house EDI expertise, and Boomi implementation services for mid-to-large enterprises with complex multi-system integration requirements. Elevate handles setup, mapping, testing, compliance, and ongoing support, with pre-configured compliance for 200+ retailers including Walmart, Target, Amazon, Chewy, and Home Depot, priced at a flat $750 setup fee per trading partner plus $50 per month with no kilo-character billing and no annual contracts.
Underlying technology combines the Elevate SaaS platform with certified Dell Boomi integration capability for ERP connectivity across NetSuite, SAP Business One, Acumatica, and other systems. The company monetizes through three revenue streams: recurring monthly subscriptions on Elevate (subscription model), Boomi implementation and ongoing optimization engagements (professional services), and standalone EDI consulting for provider selection, migrations, and new setup (professional services). Go-to-market is bifurcated: a self-serve product-led motion for Elevate with publicly disclosed pricing and online signup, and a consultative enterprise sales motion for Boomi implementations with project-based or ongoing partnership structures.
The company has served 200+ businesses cumulatively across at least seven verticals including food and beverage, healthcare, automotive, jewelry, logistics, and distribution. Named customers include Celsius, PortCity, Capellos, Central Distributing, Microlife USA, SW Corp, What Kids Want, The Fulfillment House, Nova Joy, and US Motors Works. EDI Support runs an active content marketing and community program through its ihateedi.com domain, knowledge base, webinars, YouTube, Discord, and major social channels. The team is described as having 100+ combined years of EDI experience.
EDI Support firmographics
Firmographics- Name
- EDI Support
- Legal name
- EDI Support LLC
- Website
- https://edisupportllc.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- EDI Support LLC is a private EDI consulting and software firm that helps small businesses and mid-to-large enterprises become EDI compliant with major retailers through its Elevate managed SaaS platform and certified Dell Boomi implementation services.
- Ownership category
- akta.pro rank
EDI Support industry classification
Industry- Product category
- EDI Integration Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)
- akta.pro primary industry
- B2B/EDI & Partner Integration (BPAMAOAJ)
- akta.pro secondary industries
- iPaaS / Cloud Data Integration (HDAEACAD), iPaaS & Workflow Automation (BPAMAOAB)
Keywords
Where EDI Support is headquartered
LocationHeadquarters
- HQ city
- Reading
- HQ country
- United States
- HQ region
- North America
Markets served
EDI Support business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Elevate Managed EDI Software: Monthly subscription-based managed EDI software platform for small businesses. Flat setup fee per trading partner plus recurring monthly fee. No annual contracts required.
- Boomi Implementation Services: Professional services for enterprise EDI implementations using Dell Boomi. Full lifecycle implementation from architecture through go-live and ongoing optimization. Offered as project-based or ongoing partnership.
- EDI Consulting Services: Consulting for EDI setup, migrations, and support. Includes provider selection assistance, new EDI setup, and ongoing support for existing EDI systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Elevate Trading Partner Setup + Monthly |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels10 records
EDI Support product offering
Product offeringCore offering
EDI Support LLC sells a managed cloud-native EDI software platform (Elevate) that handles setup, mapping, testing, compliance, and ongoing support for small businesses selling to major retailers, alongside certified Dell Boomi-based EDI implementation services for enterprise integration needs, and EDI consulting covering provider selection, migrations, and ongoing support. The company also bundles ERP integration with NetSuite, SAP, and Acumatica via Boomi for mid-to-large organizations.
Product overview
EDI Support LLC offers a two-tier product portfolio: Elevate (cloud-native managed EDI platform for small businesses) and Boomi Implementation Services (enterprise-grade EDI integration for complex enterprise needs). Both are complemented by EDI Consulting Services covering provider selection, migrations, new setup, and ongoing support.
Differentiator
Problem solved
Functional benefit
Brands
- Elevate: Cloud-native managed EDI platform for small businesses to become EDI compliant with major retailers like Walmart, Target, Amazon, and Chewy. Features $750 flat setup per trading partner plus $50/month startup cost with no kilo-character billing.
Products and services
- Elevate Managed EDI Platform Cloud-native managed EDI platform for small businesses lacking in-house EDI expertise, handling setup, mapping, testing, compliance, and ongoing support so they can trade with major retailers such as Walmart, Target, Amazon, Chewy, and Home Depot. Pricing is $750 flat setup per trading partner plus $50/month startup cost, with no kilo-character billing, no annual contracts, and 24-hour EDI capability with go-live in 2-3 weeks.
- Boomi EDI Implementation Services Enterprise-grade EDI implementation and consulting practice delivered through certified Dell Boomi expertise for organizations with complex integration needs, multiple trading partners, and in-house IT teams. Engagements cover the full lifecycle from architecture, mapping, and testing through go-live and ongoing optimization, and extend to ERP integrations with NetSuite, SAP, and Acumatica, offered as project-based or ongoing partnerships.
- EDI Consulting Services Consulting engagements covering EDI provider selection, new EDI setup, migrations from one EDI software to another, and ongoing support for businesses with existing EDI systems. Positioning is diagnostic rather than sales-pushing, with free EDI assessments leading into paid engagements, and support for customers on Elevate or third-party EDI platforms.
Quantifiable outcome
- 24-hour EDI capability; 2-3 weeks to go-live with retailer trading
- +2 more outcomes
Companies that use EDI Support
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles3 records
EDI Support technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
EDI Support partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- Dell BoomicoreCertified Boomi implementation partner providing enterprise-grade EDI integration services. EDI Support LLC offers full lifecycle Boomi implementation including architecture, mapping, testing, go-live, and ongoing optimization for mid-to-large organizations with complex integration needs.
- NetSuitecoreERP integration partner. EDI Support provides Boomi-based integration services connecting EDI systems with NetSuite ERP platform for enterprise customers.
- SAPcoreERP integration partner. EDI Support provides integration services connecting EDI systems with SAP Business One and other SAP platforms through Boomi implementation.
- AcumaticacoreERP integration partner. EDI Support provides Boomi-based integration services connecting EDI systems with Acumatica cloud ERP platform.
- WalmartcoreMajor retailer trading partner. Elevate platform provides pre-configured EDI compliance for Walmart's EDI requirements, enabling small businesses to become EDI compliant with Walmart.
- TargetcoreMajor retailer trading partner. Elevate platform provides pre-configured EDI compliance for Target's EDI requirements.
- AmazoncoreMajor retailer/trading partner. Elevate platform provides pre-configured EDI compliance for Amazon's EDI requirements.
- ChewycoreRetail trading partner. Elevate platform provides pre-configured EDI compliance for Chewy's EDI requirements.
- Home DepotcoreMajor retailer trading partner. Elevate platform provides pre-configured EDI compliance for Home Depot's EDI requirements.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
EDI Support competitors and assessment
Company assessmentDirect peers
- Cleo: Provider of cloud-based EDI and API integration platforms targeting supply chain and logistics use cases. Directly competes with both EDI Support's Elevate SaaS and Boomi-based enterprise integration offerings.
- DiCentral: EDI and supply chain integration provider serving retailers, manufacturers, and distributors. Offers similar managed EDI plus ERP integration services overlapping with EDI Support's Boomi-led enterprise practice.
- B2BGateway: EDI and API integration provider offering managed EDI services across multiple ERPs and retailer mandates. Comparable to EDI Support across both the SMB and mid-market consulting tiers.
- TrueCommerce: Global EDI and supply chain integration provider offering managed EDI services for retailers and suppliers of all sizes. Named by EDI Support as a primary competitor; both sell subscription EDI platforms with retailer compliance and integration services.
- SPS Commerce: Largest retail-EDI platform provider in North America, serving thousands of retailers and suppliers. SPS is the incumbent that EDI Support explicitly targets for frustrated-customer migration; both offer managed EDI with retailer compliance coverage, differing mainly on pricing transparency and SMB UX.
Peers
Emerging players
- Jitterbit: iPaaS provider offering EDI integration capabilities through its Harmony platform. Competes with EDI Support's Boomi-led enterprise practice for mid-market EDI-on-iPaaS deals.
- Orderful: Modern API-first EDI network targeting suppliers and retailers seeking faster onboarding than legacy EDI. Represents the same SMB-friendly, transparent-pricing thesis as EDI Support's Elevate, but with a network-effect go-to-market.
Others
- Dell Boomi: iPaaS platform that is EDI Support's core enterprise integration partner. Not a direct competitor - EDI Support implements on Boomi - but Boomi's own professional services and ISV partners compete for the same enterprise EDI integration budget.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
EDI Support social profiles
Digital presenceEDI Support financial estimates
Financial estimateRevenue estimate
Valuation estimate
EDI Support leadership team
Management profileNumber of profiles
EDI Support funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EDI Support M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EDI Support
What does EDI Support do?
EDI Support LLC sells a managed cloud-native EDI software platform (Elevate) that handles setup, mapping, testing, compliance, and ongoing support for small businesses selling to major retailers, alongside certified Dell Boomi-based EDI implementation services for enterprise integration needs, and EDI consulting covering provider selection, migrations, and ongoing support. The company also bundles ERP integration with NetSuite, SAP, and Acumatica via Boomi for mid-to-large organizations.
Is EDI Support a public or private company?
EDI Support is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EDI Support founded?
EDI Support was founded in 2016. It employs 1 to 10 people.
Where is EDI Support based?
EDI Support is headquartered in Reading, United States, in the North America region.
How does EDI Support make money?
Three revenue lines are on record. Elevate Managed EDI Software is the primary driver. The others are boomi Implementation Services and EDI Consulting Services.
Who are EDI Support's main competitors?
Direct peers on record are Cleo, DiCentral, B2BGateway, TrueCommerce and SPS Commerce. OpenText (Trading Grid / GXS) is listed as a peer. Emerging players are Jitterbit and Orderful. Dell Boomi is listed as an others.
Does EDI Support have an API?
No public API is recorded for EDI Support.
What industry is EDI Support in?
EDI Support's product category is EDI Integration Software. Its primary akta.pro industry code is BPAMAOAJ, B2B/EDI & Partner Integration, with a secondary code of HDAEACAD, iPaaS / Cloud Data Integration. Its NAICS code is 541511 and its SIC code is 7371.