Red24

What Red24 does

Red24 plc is an integrated security risk management group incorporated in Scotland (registered office Glasgow) and operationally headquartered in Wokingham, UK. Founded in 1999 as ARC Risk Management Group Plc and rebranded in March 2007, the company provides crisis management assistance, security consulting, training, and response services to corporations, insurance carriers, and banking institutions. Its core technology is a 24/7 Crisis Response Management (CRM) Centre staffed for round-the-clock client assistance worldwide.

The company operates through three units: red24 (crisis management covering travel safety, identity theft, kidnap for ransom, extortion, and cybercrime), ARC Training International Ltd. (accredited security management courses delivered by international practitioners), and red24assist (food safety and product recall services). It monetizes via subscription/contractual arrangements with enterprise clients and through channel partnerships with leading insurers (including Liberty and unnamed North American underwriters) and banks (including HSBC), where red24 acts as a preferred service provider embedded within those institutions' product offerings to policyholders and corporate customers. ARC Training contributes a professional services revenue stream.

Red24 plc is publicly listed on the London Stock Exchange's Alternative Investment Market (AIM) with 48,983,355 ordinary shares outstanding and more than 500 shareholders. The leadership team consists of Executive Chairman Simon Richards (also the largest shareholder via Sidebell Limited, controlling ~29.6%) and CEO Maldwyn Worsley-Tonks. Geographic reach spans the UK, North America, and—following the acquisition of its first retained mainland European client in Germany in February 2013—continental Europe.

Name

Red24

Legal name

red24 plc

Website

https://red24plc.com

Company type

Public

Founded year

1999

Operating status

Operating

Short description

Red24 plc is a UK-based crisis management assistance company providing 24/7 security risk management, travel safety, identity theft response, food safety, and accredited security training to corporations, insurance firms, and banks worldwide.

Ownership category

akta.pro rank

Product category

Crisis Management Services

NAICS

Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Emergency Response Operations Centers & Case Management Platforms (THACANAM)

akta.pro secondary industries

Incident Management, Alerts & Crisis Communications (THACANAD), Emergency Assistance & Case Management (Medical, Security, Evacuation) (THALALAG)

Keywords

• Crisis management services
• Security risk management
• Travel safety assistance
• Identity theft protection
• Security management training

Headquarters

HQ city

Wokingham

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Crisis Management Services: Provides crisis management assistance services to insurance and banking industries, including travel safety, identity theft, food safety, and product recall services.
2. Security Training: ARC Training provides accredited security management training courses to security managers from UK and abroad.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels2 records

Core offering

red24 is a crisis management assistance company providing a range of integrated security risk management services to the insurance and banking industries, including travel safety, identity theft prevention and response, food safety and product recall, kidnap for ransom response, extortion, and cybercrime response. The company operates a 24/7 Crisis Response Management Centre and delivers accredited security management training courses through its ARC Training International subsidiary.

Product overview

red24 plc is an integrated security risk management group offering a portfolio of crisis management and security services through two main divisions: red24 (crisis management assistance including travel safety, identity theft, food safety, kidnap for ransom, and cybercrime response) and ARC Training (accredited security management training courses). The red24assist sub-brand handles food safety and product recall services. The company was formed in 1999 and serves the insurance and banking industries as well as corporate clients.

Differentiator

Problem solved

Functional benefit

Products and services

• red24 Crisis Management Assistance 24/7 crisis management assistance providing travel safety, identity theft prevention and response, kidnap for ransom response, extortion, and cybercrime response services to insurance companies, banks, and corporate clients.
• ARC Training International International academy for security management providing accredited training courses for senior security managers, delivered by leading international practitioners in security management.
• red24assist Food safety and product recall business unit providing crisis management and food safety services to clients worldwide.

Quantifiable outcome

• $996,000 per annum contract renewals with North American underwriters demonstrates commercial viability
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Leading North American UnderwriterscoreChannel Partner/ Reseller/ Distributor · 20 February 2013red24 provides crisis management services to major US insurance underwriters. Contracts renewed in February 2013 with aggregate value of $996,000 per annum.
• German Corporate ClientminorChannel Partner/ Reseller/ Distributor · 6 February 2013First retained client in mainland Europe, representing expansion into European markets.
• HSBCcoreChannel Partner/ Reseller/ Distributor · 15 November 2012red24 has maintained a longstanding relationship with HSBC, providing travel safety and identity theft prevention and response services. The contract was renewed in November 2012 for another year.
• LibertycoreChannel Partner/ Reseller/ DistributorLiberty has extended its contract with red24 for ongoing crisis management services.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Anvil Group: UK-based corporate travel security and duty-of-care provider serving multinational and government clients. Direct regional peer in travel risk management, tracking, and crisis response.
• S-RM: Global corporate intelligence and security consultancy with embedded crisis response and cyber risk practices. Comparable to red24's incident response and security advisory services for corporate clients.
• Solace Global: Risk management and crisis response firm offering travel security, intelligence, and assistance services. Smaller-scale direct peer operating in overlapping markets to red24's corporate security risk portfolio.
• International SOS: World's largest medical and travel security assistance company. Direct peer: both operate 24/7 assistance centers delivering crisis response, evacuation, and travel risk services to corporate clients and insurers, the exact service model red24 competes in.
• Control Risks: Global specialist risk consultancy delivering crisis management, security consulting, and incident response to corporations. Direct peer in integrated security risk management services, including kidnap response and crisis advisory.
• Healix International: Provider of international medical, security, and travel risk assistance services through 24/7 assistance centers. Direct peer in insurance-embedded assistance, evacuation, and corporate travel security.
• Global Rescue: Travel risk and crisis response company specializing in medical and security evacuations, advisory, and intelligence for individuals and corporate accounts. Comparable to red24's emergency assistance and crisis response offering.
• Crisis24 (GardaWorld): Crisis24 is a global integrated risk management and crisis response provider owned by GardaWorld. Direct peer: both deliver 24/7 crisis response management, travel risk, and embedded assistance services to enterprises and insurers.
• WorldAware (formerly iJET Intelligent Risk Systems): Travel risk management and duty-of-care platform delivering intelligence, incident alerts, and crisis response to enterprises. Direct peer in integrated travel risk management with channel partnerships to insurers.
• Drum Cussac (now part of Fenix Group): Specialist risk consultancy providing security advice, crisis response, and travel risk services to corporates and insurers. Direct peer in integrated security risk management consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/red24

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Red24