WorldAware

What WorldAware does

WorldAware, founded in 1999 and headquartered in Annapolis, Maryland, provides integrated risk management, travel risk, security assistance, and medical evacuation services to multinational organizations. The company operates as Crisis24, a brand within GardaWorld's Private Strategic Group, and serves a customer base of Global Fortune 500 companies, top universities, and international NGOs across six continents. Its product portfolio combines technology platforms and managed services: TopoONE provides security operations center capabilities with real-time exposure awareness; Crisis24 Horizon offers risk forecasting and monitoring; Mass Notification enables two-way emergency communications; AiiA is an AI-powered intelligence analysis platform; and Nonagon supports executive protection and physical security operations. The technology stack is supplemented by a 24/7 global analyst team of 200+ professionals providing actionable intelligence, in-country response capabilities, medical evacuation services, and embedded intelligence consulting.

The business model is enterprise-focused, with direct sales engagement and quote-based pricing for large organizations. Solutions are bundled around Critical Event Management, Travel Risk Management, Risk Intelligence & Analysis, Global Security Assistance, Mass Notification, and Global Medical Evacuation & Assistance. Capabilities extend into Cyber Security Risk Management, Insider Threat, Maritime Risk, and Digital Executive Protection. The company is ISO-standards founded and operates under GardaWorld's diversified security and cash services conglomerate structure, which includes multiple operating divisions across physical security, crowd management, and campus services.

Historically, WorldAware funded growth through venture rounds totaling roughly $13.5M in disclosed capital (Series 2 in 2001, Series 3 in 2004, plus 2005 and 2013 rounds) before being acquired by GardaWorld and rebranded as Crisis24. Between 2016 and 2018, the company executed four strategic acquisitions (Aon WorldAware Solutions, Red24, Prescient Traveler technology, and BlueLine Grid) to consolidate travel risk and security technology capabilities. Leadership includes a CTO and Chief Software Architect, suggesting continued investment in platform engineering as the unit scales within GardaWorld.

Name

WorldAware

Legal name

Crisis24

Website

https://worldaware.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

WorldAware, operating as Crisis24 under GardaWorld, delivers integrated risk management, travel risk, security assistance, and medical evacuation services to Fortune 500 companies, universities, and international NGOs across six continents via proprietary platforms and a 200+ analyst global team.

Ownership category

akta.pro rank

Product category

Risk Management Services

NAICS

Emergency and Other Relief Services (62423), Emergency and Other Relief Services (624230), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Management Services (8741)

akta.pro primary industry

International Crisis Management & Evacuation Services (BPAIAIAK)

akta.pro secondary industries

Crisis Management & Communications Support (Mass Notification) (BPABANAF), Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)

Keywords

• Risk management services
• Travel risk intelligence
• Crisis response solutions
• Security operations platform
• Medical evacuation assistance

Headquarters

HQ city

Saint Laurent

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Distribution channels1 record

Marketing channels3 records

Core offering

WorldAware, operating as Crisis24, provides integrated risk management, travel risk, security, and medical intelligence solutions for global enterprises. The company delivers a portfolio of platforms (TopoONE, Crisis24 Horizon, Mass Notification, AiiA, Nonagon) combined with managed services spanning critical event management, travel risk management, security assistance, and medical evacuation across six continents.

Product overview

Crisis24 offers a multi-platform portfolio of risk management and crisis response solutions. The core platform offerings include TopoONE by Crisis24 (security operations), Crisis24 Horizon (risk forecasting), Mass Notification (emergency communications), AiiA (AI-powered intelligence), and Nonagon (physical security/executive protection). These platforms are supported by a comprehensive suite of solutions spanning Critical Event Management, Travel Risk Management, Risk Intelligence & Analysis, Global Security Assistance, and Medical Evacuation & Assistance. The company employs 200+ analysts globally to deliver real-time threat monitoring and actionable intelligence. Founded on ISO standards, the portfolio is designed for enterprise resilience with trusted-by Global Fortune 500 companies, top universities, and international NGOs.

Differentiator

Problem solved

Functional benefit

Brands

• TopoONE by Crisis24: Security operations platform enabling real-time awareness of exposures and dynamic data analysis
• Crisis24 Horizon
• AiiA
• Nonagon by Crisis24

Products and services

• TopoONE by Crisis24 Purpose-built security operations platform that brings transparency, speed, and control to risk management, enabling real-time awareness of exposures and dynamic data analysis. Used by enterprise security operations teams.
• Crisis24 Horizon Risk management platform designed to help organizations anticipate threats and act with precision through advanced monitoring and analysis capabilities.
• Mass Notification Fast two-way mass notification platform that enables organizations to communicate critical information to stakeholders during emergencies and events.
• AiiA AI-powered intelligence platform by Crisis24 providing advanced threat analysis and risk assessment capabilities.
• Nonagon by Crisis24 Physical security and event management platform for executive protection and event medical support operations.
• Critical Event Management End-to-end solution for managing critical events and crises across global operations.
• Travel Risk Management Comprehensive solution for monitoring and managing travel-related risks for employees worldwide.
• Risk Intelligence and Analysis Intelligence-driven analysis providing actionable insights on global risks and threats.
• Global Security Assistance On-the-ground security support and assistance services across six continents.
• Global Medical Evacuation and Assistance Medical evacuation and assistance services ensuring employees receive quality care anywhere in the world.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• AiiAcoreTechnology or IntegrationAI-powered intelligence analysis platform operated as part of the Crisis24 ecosystem, providing advanced analytics capabilities for risk assessment and threat detection.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• International SOS: World's largest medical and travel security services firm; directly competes with Crisis24 on medical evacuation, travel risk management, and assistance for multinational workforces. Closest like-for-like competitor.
• Control Risks: Global risk consultancy delivering political risk analysis, security assistance, and crisis response to multinational clients — directly overlapping Crisis24's enterprise intelligence and response offerings.
• Everbridge: Pure-play critical event management and mass notification SaaS platform; directly competes with TopoONE and Crisis24's Mass Notification product for enterprise resilience contracts.
• OnSolve: Critical event management and mass notification vendor with strong enterprise footprint; competes with Crisis24 on the software/notification layer of integrated risk programs.

Broad incumbents

• Pinkerton: Long-established corporate investigation and security services firm with broader portfolio (investigations, compliance, consulting); overlaps Crisis24 in corporate security assistance but with a wider service mix.
• G4S / Allied Universal: Largest global physical security services provider; competes at the corporate-security layer and provides distribution reach for risk-management upsell at scale.
• Kroll (Resilience & Security Risk): Global risk and financial advisory firm with a security services practice covering threat intelligence, executive protection, and crisis response — broad incumbent comparable to GardaWorld-Crisis24.

Emerging players

• S-RM: Cyber and intelligence-led risk consultancy serving corporates and high-net-worth clients; competes with Crisis24 Horizon and AiiA in the intelligence and monitoring niche.
• Riskonnect: Integrated risk management SaaS platform offering enterprise visibility across operational, vendor, and security risk; overlaps Crisis24's platform strategy with a more software-native delivery model.
• Safeture: Travel risk management SaaS platform with employee-tracking and alert capabilities; competes with Crisis24's Travel Risk Management solution primarily in mid-enterprise accounts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GardaWorldC24
• Facebookfacebook.com/GardaWorldCrisis24
• LinkedInlinkedin.com/company/crisis24

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds8 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WorldAware