HEI Global Health

What HEI Global Health does

HEI Global Health is a private US-headquartered healthcare information technology company founded in 2005 that develops and sells revenue cycle management (RCM) software and professional services to hospitals, health systems, and NHS Trusts. The company's flagship product is RevOptix, a cloud-based patient accounting and revenue cycle optimization platform built around AI-driven denial pattern detection, predictive claim analytics, and an intelligent virtual assistant that recommends account actions. RevOptix is natively integrated within the Oracle Health (Cerner Millennium) platform via HL7, FHIR, and custom API interfaces, and is complemented by 15+ modules covering eligibility verification, pre-authorization, contract management, claims scrubbing, patient liability estimation, perioperative tracking, and the Revenue Accelerator embedded in Cerner Millennium Patient Accounting.

HEI's go-to-market is an enterprise field sales motion targeting hospital systems, NHS Trusts, and government-affiliated health networks, with a 'Request a Demo' engagement model and a quote-based pricing structure typical of large healthcare IT deployments. The company operates a fully remote global engineering and delivery model, with active implementations and customer relationships in the United States, Canada, the United Kingdom, France, Spain, Germany, Belgium, Sweden, Australia, the United Arab Emirates, Qatar, and Saudi Arabia. Named customers include Abu Dhabi Health Services (SEHA, since 2012), King Faisal Specialist Hospital & Research Centre, Sidra Medicine (Qatar), Military Medical City Hospital, and multiple NHS Trusts served via the St. Vincents partnership.

Revenue is generated primarily through enterprise software licensing for RevOptix and its modules, plus professional services for implementation, integration, application support, and ongoing optimization across Oracle Health deployments. Strategic distribution is augmented by alliances with healthcare consulting firms (S&P Consultants, HealtheFirst) and delivery partners (St. Vincents), allowing HEI to extend its footprint without proportionally scaling a direct sales force. The company is led by CEO Aaron Habben, President Jacy Conley, COO/CDO Roger Smith, CIO Chris Huber, and SVP of Strategy & Growth Brian Raggett, with no disclosed external institutional investors or funding rounds.

Name

HEI Global Health

Legal name

HEI Global Health

Website

https://hei-consulting.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

HEI Global Health is a US-based healthcare IT company that sells RevOptix, a cloud-based AI-enabled revenue cycle management platform natively integrated with Oracle Health (Cerner Millennium), serving hospital systems, NHS Trusts, and international health networks across 11+ countries.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAEAEAH

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYHLACAEAF

Patient Intake, Digital Registration & eForms

Healthcare & Life Sciences/Digital Health & Health IT/Patient Engagement, CRM & Experience Platforms

SECONDARYEDAOAJAF

Health Information Management (EHR) & Medical Office Administration

Education/Vocational, Technical & Trade Education/Healthcare Allied & Clinical Support Training

Keywords

• Healthcare revenue cycle management
• Hospital RCM software
• EHR integration services
• Patient accounting platforms
• Healthcare IT consulting

Headquarters

HQ city

Blue Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare RCM Software Solutions: HEI Global Health generates revenue through the sale of revenue cycle management software solutions including RevOptix, their flagship cloud-based patient accounting platform. They provide software solutions integrated within Oracle Health (Cerner Millennium) for healthcare organizations globally. The company likely operates on a subscription/SaaS model given the nature of their enterprise healthcare software.
2. Professional Services and Consulting: Implementation, training, application support, project management, interfaces, and reporting services provided to healthcare organizations during EHR implementations and revenue cycle optimization projects.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

HEI Global Health sells RevOptix, a cloud-based patient accounting and revenue cycle optimization platform purpose-built for hospitals and health systems, integrated within Oracle Health (Cerner Millennium) EHR. The platform applies built-in AI to identify denial patterns, predict claim rejections, and recommend corrective actions, and is paired with implementation, training, application support, and revenue cycle consulting services delivered to enterprise healthcare customers globally.

Product overview

HEI Global Health offers a comprehensive suite of healthcare revenue cycle management solutions built around their flagship RevOptix cloud-based patient accounting and revenue cycle platform. The product portfolio includes 15+ integrated modules covering the entire revenue cycle: Patient Liability Estimation, Contract Management, Patient Payments, Pre-Authorization, Eligibility Verification, Invoice Generation, Custom Financial Documents and Financial Reporting, Claims Scrubber and Population, Oracle Health Integration, Clinical History, HIM Charging Workflow, Laboratory Orders, Message Broker Service, and Revenue Accelerator. RevOptix serves as the unified platform providing consolidated views of patient and guarantor accounts, with built-in AI for denial pattern identification, claims risk prediction, and intelligent work prioritization. The solutions are designed to integrate with leading EHR systems including Epic, Oracle Health/Cerner, MEDITECH, and Athenahealth via HL7, FHIR, and custom API interfaces.

Differentiator

Problem solved

Functional benefit

Brands

• RevOptix: Cloud-based patient accounting and revenue cycle optimization platform designed to streamline back-office financial operations through scalable, secure architecture. Features AI-powered virtual assistant, automated claim management, real-time analytics, and integration with EHR systems via HL7, FHIR, and custom API interfaces.

Products and services

• RevOptix Cloud-based patient accounting and revenue cycle optimization platform for hospitals and health systems that ingests eligibility and pre-authorization data, applies AI to identify denial patterns and predict claim risks, and provides an enterprise-level view of patient and guarantor accounts. Sold as the core platform under which HEI delivers its healthcare RCM software business.
• Revenue Accelerator Revenue cycle optimization solution embedded within Oracle Health (Cerner Millennium) Patient Accounting that reduces days in A/R, accelerates claims processing, and increases cash collections through flexible querying and batch processing for hospital revenue cycle teams.
• Professional Services and Implementation

Quantifiable outcome

• Reduces days in accounts receivable
• +5 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability7 records

Feature10 records

Partnerships

Four partnerships are on record, tiered core.

• Oracle HealthcoreTechnology or IntegrationOracle Health (formerly Cerner) is a core technology partner for HEI Global Health. HEI's solutions are fully integrated within the Oracle Health (Cerner Millennium) platform. HEI provides revenue cycle management solutions, EHR integration, and optimization services for Oracle Health implementations. Oracle Health's Northern Europe leadership has publicly endorsed HEI as a partner delivering revenue cycle management solutions for Millennium clients.
• St. VincentscoreStrategic or Co-development PartnerSt. Vincents partners with HEI to deliver EPR optimisations, enhancements, and integration solutions to NHS Trusts using Oracle Health's Millennium EPR. The partnership focuses on providing agile products that solve immediate healthcare needs with great cost savings value and improved end-user experiences.
• S&P Consultants, Inc.coreStrategic or Co-development PartnerS&P Consultants partners with HEI Global Health as a strategic alliance. HEI's deep expertise in revenue cycle management, Oracle Health integration, and global service delivery consistently elevates the quality and speed of joint delivery. HEI's leadership team brings strategic insight and operational excellence to every engagement.
• HealtheFirstcoreStrategic or Co-development PartnerHealtheFirst has partnered with HEI for several years on projects and technology initiatives in healthcare. HEI's proven ability in partnering with complex business and government requirements has been highly valuable in bringing efficiency and value. HEI consistently solves challenges that most vendors have not been capable of within tight timelines.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Availity: Availity is a healthcare information network and data exchange platform that facilitates eligibility, claims, and prior authorization between providers and payers. Its pre-authorization and eligibility capabilities overlap with HEI's modules, though Availity focuses on network-level data exchange rather than embedded EHR RCM automation.

Direct peers

• Optimum Healthcare IT: Optimum Healthcare IT is a specialized healthcare IT consulting and implementation firm focused on Oracle Health (Cerner) and Epic EHR deployments, RCM optimization, and application support. It directly parallels HEI's professional services and Oracle Health integration business.
• Waystar: Waystar is a publicly traded (now taken private) healthcare RCM cloud platform offering eligibility, claims management, denial management, and patient payment solutions. It directly competes with RevOptix across the same hospital revenue cycle workflow categories HEI serves.
• CitiusTech: CitiusTech is a global healthcare technology services and consulting firm with deep EHR integration expertise (including Cerner), serving hospitals, payers, and life sciences with RCM, data analytics, and digital health solutions. It is comparable to HEI in business model and Oracle Health integration focus.
• R1 RCM: R1 RCM is one of the largest dedicated enterprise healthcare revenue cycle management software and services providers in the US, competing directly with HEI Global Health in hospital RCM, claims management, denial prevention, and patient access workflows. Both target hospital and health system CFOs and revenue cycle leaders.
• FinThrive: FinThrive provides end-to-end healthcare revenue cycle management software including claims management, contract management, and patient access, serving hospitals and health systems of comparable profile to HEI's customers. It is a direct RCM platform competitor.
• Experian Health: Experian Health is a major healthcare-specific RCM and patient access platform offering eligibility verification, pre-authorization, claims management, and identity management. Its product scope overlaps directly with HEI's eligibility, pre-authorization, and contract management modules.

Broad incumbents

• Oracle Health (formerly Cerner): Oracle Health is both HEI's core technology partner and a potential long-term competitor, as it operates the Cerner Millennium Patient Accounting platform within which RevOptix is embedded. Its broader healthcare portfolio overlaps with HEI's RCM suite and it could internalize competing functionality.
• Accenture (Healthcare): Accenture operates one of the largest healthcare IT consulting practices globally, with deep Oracle Health/Cerner and Epic implementation expertise plus digital health and RCM transformation services. It competes for the same enterprise healthcare IT engagements HEI targets, but as part of a much broader portfolio.
• Optum (UnitedHealth Group): Optum is the largest US healthcare technology and services platform, offering broad RCM, analytics, and EHR-adjacent capabilities including AI-driven denial management. It competes with HEI in the same hospital RCM category but as part of a much larger diversified portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HEIGlobalHealth
• YouTubeyoutube.com/@HEIGlobalHealth
• Facebookfacebook.com/HEIGlobalHealth
• LinkedInlinkedin.com/company/1990390

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HEI Global Health