What Austin Disaster Relief Network does

Austin Disaster Relief Network (ADRN) is a 501(c)(3) nonprofit disaster relief organization founded in 2009 and headquartered in Austin, Texas. It operates as a network of churches, government agencies, volunteers, and partner organizations across Travis, Williamson, Burnet, Kerr, and Kendall counties, providing physical, emotional, and spiritual support to disaster survivors in Central Texas. The organization responds to approximately 80-100 smaller disaster events annually and has mobilized up to 500 volunteers within days of major regional disasters, including the 2025 Central Texas floods and the Round Rock tornadoes. ADRN's beneficiary base consists of disaster-affected households (fires, floods, storms, mold remediation) and the church and volunteer ecosystem that supports response.

ADRN's core service offerings include disaster response operations, a centralized Crisis Call Center (handling up to 500 calls per day during major events), and the Disaster Relief Shepherding Program, which pairs survivors with trained volunteers for long-term emotional and spiritual care. Supporting programs include Critical Incident Stress Management Plus (CISM+), a tiered training curriculum (ADRN Basic Training, Crisis Ready, Walking with People in Crisis, Preparedness First), and physical product lines such as Hygiene Kits, Cleanup Buckets, and Grab & Go Bags. Two core sub-brands extend the platform: Hope Family Thrift Store, which generates retail revenue and distributes free goods to survivors, and Hope Prayer Ministry, which provides 24/7 intercessory prayer coverage. The technology stack is built on standard SaaS integrations including GivePulse (volunteer management), JotForm (intake/waiver forms), GiveVirtuous (donor accounts), BetterUnite (event ticketing), Double the Donation (matching gifts), Amazon Wishlists (in-kind supplies), and Asana (task coordination), supported by a proprietary Church Network coordination platform and volunteer deployment system.

ADRN's revenue model is entirely donation-based, relying on individual contributions (one-time and monthly recurring via the Partner Program), corporate matching gifts, in-kind donations through Amazon Wishlists, and Hope Family Thrift Store retail operations. The organization is ECFA Accredited and holds a 2024 Platinum Seal of Transparency from Candid (GuideStar), as well as the Excellence in Giving Transparency Certification. Marketing and donor acquisition are driven by digital channels (website, email, social), the annual Love Our City Fest community festival, and referrals through its 20+ church network partners. No parent company, venture capital, or private equity ownership is indicated; the entity is independently governed by a Board of Directors.

Name

Austin Disaster Relief Network

Legal name

Austin Disaster Relief Network

Website

https://adrn.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Austin Disaster Relief Network is a 501(c)(3) nonprofit disaster relief organization serving Central Texas, providing physical, emotional, and spiritual support to disaster survivors through a coordinated network of 20+ churches, trained volunteers, and partner organizations.

Ownership category

akta.pro rank

Product category

Disaster Relief Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disaster Recovery, Reconstruction & Resilience Programs (BPAGAAAK)

akta.pro secondary industries

Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD), Disaster Behavioral Health & Psychosocial Support (HLAJAGAM)

Keywords

• Disaster relief services
• Emergency volunteer coordination
• Crisis call center
• Community disaster response
• Nonprofit survivor support

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Donations and Charitable Contributions: ADRN is a tax-exempt 501(c)(3) nonprofit that primarily relies on donations from individuals, corporations, and churches. They accept one-time and monthly recurring donations through their online portal, mail, and automatic bank drafts. Corporate matching gift programs are also supported.
2. In-Kind Donations: Receipt of physical goods including hygiene kits, cleanup buckets, clothing, and other disaster relief supplies through Amazon Wishlists and direct drop-offs. These supplies are distributed to disaster survivors.
3. Hope Family Thrift Store: Thrift store that provides financial support to ADRN while also offering free clothing, shoes, and goods to disaster survivors, and affordable merchandise to the community.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Austin Disaster Relief Network (ADRN) is a 501(c)(3) nonprofit network of churches, volunteers, and partner organizations in Central Texas that provides immediate physical relief and long-term emotional and spiritual support to disaster survivors. Its core offerings include emergency volunteer deployment, a centralized crisis call center, a Disaster Relief Shepherding Program pairing survivors with trained volunteers for ongoing recovery, distribution of relief kits, and faith-based survivor care.

Product overview

Austin Disaster Relief Network (ADRN) is a non-profit disaster relief organization operating as a network of Greater Austin churches that provides physical, emotional, and spiritual support to disaster survivors. The core offering is disaster response services including emergency deployment, survivor care through the Disaster Relief Shepherding Program, and a centralized Call Center. Supporting programs include the Hope Family Thrift Store for survivor goods distribution, Hope Prayer Ministry for spiritual support, and various training programs for volunteer preparedness. Physical products include Hygiene Kits and Clean-up Buckets distributed to survivors. ADRN also operates community engagement initiatives including the annual Love Our City Fest and manages donation programs including Partner Program monthly giving, Matching Gifts, and Amazon Wishlist-based supply donations.

Differentiator

Problem solved

Functional benefit

Products and services

• Disaster Response Services Coordinated emergency disaster relief operations including volunteer deployment, crisis call center activation, survivor intake and support, and long-term recovery coordination for fires, floods, storms, and other disasters across Central Texas. Services are provided free of charge to disaster survivors in Travis, Williamson, Burnet, Kerr, and Kendall counties.
• Disaster Relief Shepherding Program Long-term emotional, spiritual, and practical support program pairing disaster survivors with trained Disaster Relief Shepherds who provide ongoing counseling, resource connection, and faith-based guidance throughout the recovery process.
• Call Center Services Centralized crisis call center at ADRN headquarters that monitors and answers calls from disaster survivors, providing information, emotional support, prayer, and connections to church sponsorship. Capable of handling up to 500 calls per day during major disasters. Operates Monday-Friday 9am-4pm at 512-806-0800.
• Hope Family Thrift Store Thrift store that provides financial support to ADRN while distributing free clothing, shoes, and goods to disaster survivors and offering affordable merchandise to the community. Functions as both a revenue generator and survivor resource distribution center.
• Hope Prayer Ministry Intercessory prayer and worship ministry providing 24/7 prayer coverage, city-wide monthly gatherings, and spiritual support for disaster survivors and ADRN teams before, during, and after disasters.
• Disaster Preparedness Training Programs Various disaster preparedness and response training programs including ADRN Basic Training: Foundations of Response, Crisis Ready, Walking with People in Crisis, Critical Incident Stress Management Plus (CISM+), and Preparedness First courses offered to churches, volunteers, and partner organizations.
• Hygiene Kits Pre-packaged personal care supplies including soap, shampoo, toothbrush, toothpaste, and other essential items provided to disaster survivors in travel-sized containers in yellow drawstring backpacks.
• Clean-up Buckets Essential cleanup supplies including detergent, protective gear, and sanitizing products in five-gallon yellow buckets for survivors and volunteers to begin muck-out and cleanup processes after disasters.
• Grab & Go Bags Emergency preparedness supplies designed for rapid evacuation, containing essentials for immediate departure during disasters when only 30 seconds are available.

Quantifiable outcome

• 500 volunteers mobilized within days of a major disaster event
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

17 partnerships are on record, tiered major, minor and core.

• Greater Texas Credit UnionmajorGTM or Marketing Partner · 2 May 2026Platinum sponsor of Love Our City Fest 2026, ADRN's major annual fundraising and community awareness event. Sponsorship supports event production and raises organizational visibility.
• Danly PropertiesmajorGTM or Marketing Partner · 2 May 2026Platinum sponsor of Love Our City Fest 2026, ADRN's major annual community event and fundraising campaign.
• Hope Family Thrift StoremajorGTM or Marketing Partner · 2 May 2026Venue sponsor of Love Our City Fest 2026, providing the physical location for the annual community festival and fundraising event.
• Grace360 ChurchmajorGTM or Marketing Partner · 2 May 2026Gold sponsor of Love Our City Fest 2026, supporting ADRN's annual community event and fundraising efforts.
• RadetcominorGTM or Marketing Partner · 2 May 2026Kids' Zone sponsor of Love Our City Fest 2026, supporting family-friendly activities at the annual community event.
• Austin AssetminorGTM or Marketing Partner · 2 May 2026Kids' Zone sponsor of Love Our City Fest 2026, supporting children's activities at the annual community festival.
• Vertical ChapelminorGTM or Marketing Partner · 2 May 2026Hope sponsor of Love Our City Fest 2026, supporting ADRN's annual community event and mission.
• God's House of Blessing ChurchminorGTM or Marketing Partner · 2 May 2026Hope sponsor of Love Our City Fest 2026, supporting the annual community festival.
• Gladtidings ChurchminorGTM or Marketing Partner · 2 May 2026Survivor sponsor of Love Our City Fest 2026, supporting ADRN's mission to help disaster survivors.
• Dash.fiminorGTM or Marketing Partner · 2 May 2026Survivor sponsor of Love Our City Fest 2026, supporting ADRN's disaster survivor assistance mission.
• Hillwood Church (Lakeline)minorGTM or Marketing Partner · 2 May 2026Survivor sponsor of Love Our City Fest 2026, supporting ADRN's mission to bring hope to disaster survivors.
• Red Rocks ChurchminorGTM or Marketing Partner · 2 May 2026Sponsor of Love Our City Fest 2026, supporting ADRN's annual community festival and fundraising efforts.
• Bannockburn ChurchminorGTM or Marketing Partner · 2 May 2026Sponsor of Love Our City Fest 2026, supporting the annual community event.
• Design Philosophy EventsminorGTM or Marketing Partner · 2 May 2026Event production partner providing services for Love Our City Fest 2026.
• Hope Family Thrift StorecoreStrategic or Co-development PartnerHope Family Thrift Store was created to provide financial support to ADRN, provide a clean organized distribution center for disaster survivors to receive free clothing, shoes, and goods, and offer gently used quality merchandise at affordable prices to the local community. Operates as a key revenue generator and survivor resource.
• Hope Prayer CentercoreStrategic or Co-development PartnerHOPE Prayer Center exists to be a catalytic resource center serving God's Church, equipping and empowering a nationwide network of prayer and worship teams to intercede for the Church to thrive before, during, and after disaster strikes. Provides spiritual support and prayer covering for ADRN teams and survivors.
• United Disaster Relief Network (UDRN)coreStrategic or Co-development PartnerNational training academy and disaster relief network that ADRN participates in as part of a broader network of disaster response organizations. Provides standardized training and coordination across regional networks.

Scale indicators6 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• American Red Cross (Central Texas Chapter): The American Red Cross Central & South Texas chapter delivers disaster response (sheltering, food, emergency supplies) in the same geography as ADRN, making it the closest direct peer for individual household disasters (fires, floods, storms).
• The Salvation Army: The Salvation Army operates disaster relief, mobile feeding, and emotional/spiritual care programs nationwide and in Austin, overlapping with ADRN's multi-dimensional physical-emotional-spiritual service model.
• Samaritan's Purse: Faith-based, volunteer-driven disaster relief organization that deploys similarly to ADRN with specialized programs (e.g., U.S. Disaster Relief) targeting households affected by floods, fires, and storms.
• Convoy of Hope: Faith-based disaster response nonprofit that mobilizes volunteers and supplies for community-level recovery after hurricanes, floods, and fires, comparable to ADRN's volunteer-deployment, supply-distribution model.
• Team Rubicon: Volunteer-led disaster response organization that conducts debris removal and recovery operations for homeowners after major disasters, paralleling ADRN's volunteer-deployment and case management flow.
• All Hands and Hearts: Volunteer-driven disaster response nonprofit focused on long-term recovery and rebuilding, with programs comparable to ADRN's shepherding-style long-term household support.
• United Methodist Committee on Relief (UMCOR): Faith-based humanitarian aid organization that funds and coordinates disaster response, recovery, and case management through a church network, mirroring ADRN's church-network architecture and case-management approach.
• Billy Graham Rapid Response Team: Faith-based crisis response ministry deploying trained chaplains to disaster sites for emotional and spiritual care, comparable to ADRN's CISM+ and Shepherd emotional-spiritual programs.

Broad incumbents

• Direct Relief: Large-scale humanitarian aid organization with a broader disaster and medical-supply footprint that overlaps with ADRN's relief-supply distribution while operating at national/international scale.

Others

• Central Texas Food Bank: Regional emergency food and relief provider in the same geography that overlaps with ADRN's survivor supply distribution and post-disaster feeding missions, though its primary mission is food-specific.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/adrntx
• YouTubeyoutube.com/ADRNTX
• Facebookfacebook.com/ADRNTX
• LinkedInlinkedin.com/company/adrntx
• Instagraminstagram.com/adrntx

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Austin Disaster Relief Network