Rival5

What Rival5 does

Rival5 Technologies Corporation is a privately held managed cloud communications provider headquartered in Mokena, Illinois, founded on May 5, 2011, by a team drawn from Siemens, AT&T, IBM, and other telecom companies. The company delivers a hosted VoIP and unified communications stack under five branded products: RCom (hosted PBX / UCaaS), RVoice (VoIP trunking with proprietary QCR Quality Control Routing and CBA Call Bursting Assurance), RLock (emergency notification integrated with RCom for K-12 lockdown and E911 compliance with Kari's Law and Ray Baum's Act), RMask (caller-ID masking), and RFax (HIPAA-compliant electronic fax). The platform runs on Rival5's own hosted infrastructure with redundant data centers and supports device compatibility with Yealink, Polycom, Snom, and Grandstream IP phones.

The business is structured around recurring monthly subscriptions for the RCom/RVoice/RLock/RMask/RFax bundle, supplemented by hardware sales and leasing. Pricing is quote-based and not publicly disclosed, with two go-to-market solution packages—School-Safe (K-12) and Business-Grade. Rival5 sells exclusively direct (no resellers or agents), supplemented by vetted Managed Service Provider referral partnerships and direct OEM relationships with Yealink (certified EDU partner) and Vodia Networks (mobile app).

The primary customer segment is K-12 school districts in the Midwest, with named deployments at Indian Prairie School District 204 (35 buildings), Joliet Public Schools District 86, Coal City Unit School District #1, Sunnybrook School District 171, Community Unit School District 200, and Winnetka Public Schools District 36. Secondary segments include healthcare (HIPAA-compliant fax and E911), legal (Firefly Legal), logistics (ILG Logistics), and industrial distribution (Weldstar). The company is registered with the FCC as an Interconnected VoIP provider and remains founder-led under President and CEO Tony Brncich, with no disclosed external funding, no parent company, and no subsidiaries.

Name

Rival5

Legal name

Rival5 Technologies Corporation

Website

https://rival5.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Rival5 is a privately held, Illinois-based managed cloud communications provider delivering hosted VoIP and unified communications (RCom, RVoice, RLock, RMask, RFax) primarily to K-12 school districts and select businesses across the Midwest US.

Ownership category

akta.pro rank

Product category

Cloud Communications (Hosted VoIP / UCaaS)

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)

Keywords

• Hosted VoIP services
• Unified communications platform
• Emergency notification systems
• Electronic fax services
• Caller ID masking

Headquarters

HQ city

Mokena

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Unified Communications SaaS (RCom): Monthly subscription-based hosted PBX and unified communications service delivered as software-as-a-service. Includes extension options, mobile integration, web portal access, and cell phone dialing integration.
2. Telecom Services (RVoice): VoIP replacement for traditional telephone service providing concurrent call paths to and from the PSTN with unlimited domestic calling, toll-free, and international calling options.
3. Emergency Notification Services (RLock): Safety and security notification service integrated with communications platform, featuring visual LED strobes, sound-sensing speakers, and direct 911 access.
4. Caller-ID Masking (RMask): Standalone service keeping callers' personal numbers private while broadcasting business numbers. Originally offered free during COVID-19 pandemic to school districts.
5. Electronic Fax (RFax): HIPAA-compliant electronic faxing service with fax-to-email, email-to-fax, portal access, and fax bridge to legacy machines.
6. Hardware Sales and Leasing: Sale and lease of IP phones (Yealink, Polycom, Snom, Grandstream), paging adapters, door phones, analog adapters, strobe lights, and speakers. Flexible buying and leasing options available.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Rival5 sells a managed cloud communications suite delivered as SaaS, anchored by the RCom hosted PBX / Unified Communications platform and including RVoice VoIP trunking, RLock emergency notification, RMask caller-ID masking, and RFax HIPAA-compliant electronic faxing. Customers — primarily K-12 school districts and SMBs — subscribe monthly to the platform, with add-on hardware (IP phones, paging adapters, door phones, strobes) available for purchase or lease.

Product overview

Rival5 offers a unified cloud communications platform primarily consisting of RCom® (hosted PBX/UCaaS), RVoice® (VoIP telecom services), RLock® (emergency notification), RMask® (caller-ID masking), and RFax® (electronic fax). RCom serves as the core unified communications platform, while RVoice provides the underlying VoIP replacement for traditional telephone lines. RLock integrates directly with the hosted VoIP service for rapid communication and lockdown procedures. RMask masks caller-ID for privacy. RFax delivers HIPAA-compliant electronic fax capabilities. Together these solutions form a comprehensive managed cloud communications offering for businesses and educational institutions.

Differentiator

Problem solved

Functional benefit

Brands

• RCom: Hosted PBX Unified Communications as a Service (SaaS) cloud-based communication platform providing VoIP telephone system features
• RVoice
• RLock
• RMask
• RFax

Products and services

• RCom Unified Communications Platform Hosted PBX SaaS / UCaaS platform providing a feature-rich VoIP telephone system with voicemail-to-email, system notifications, an online user portal, all-call paging, granular call reporting, call recording, mobile/desktop integration, cellular push-pull, and web-based administration. Sold to businesses and K-12 school districts on a monthly subscription.
• RVoice Telecom Services VoIP replacement for traditional telephone service providing concurrent call paths to and from the PSTN with unlimited domestic calling and toll-free and international calling options. Embeds QCR Quality Control Routing and CBA Call Bursting Assurance for call-path reliability. Sold to organizations as a monthly subscription paired with RCom.
• RLock Emergency Notification Service Emergency notification service that delivers timely alerts to all parties during crisis situations, integrating with local public safety and 911 centers. Uses existing infrastructure for audible (sound-sensing speakers) and visual (LED strobes) notification across campus buildings. Sold primarily to K-12 school districts as part of the School-Safe Solution on a monthly subscription.
• RMask Caller-ID Masking Caller-ID masking service that keeps callers' personal mobile/home numbers private while broadcasting a familiar business or school number to the called party. Complies with the Truth in Caller ID Act of 2009. Sold standalone to K-12 districts (primary), non-profits, and businesses as a monthly subscription.
• RFax Electronic Faxing Service HIPAA-compliant electronic faxing service that supports fax-to-email, email-to-fax, and web portal access, and can utilize legacy fax machines via Fax Bridges. Uses HTTPS/TLS for transmission and AES-256 encryption in Tier 3+ data centers, with maximum 6-month retention and NIST 800-88 data destruction. An HTTPS/TLS-secured API is available for programmatic faxing. Sold to schools, healthcare facilities, and businesses as a monthly subscription.
• Rival5 Hardware Sales and Leasing Sale and lease of IP phones (Yealink, Polycom, Snom, Grandstream), paging adapters, door phones, analog adapters, strobe lights, and sound-sensing speakers used with the RCom platform. Offers flexible outright purchase and leasing options. Targeted at K-12 schools and businesses deploying Rival5 hosted communications.

Quantifiable outcome

• 35 buildings across Indian Prairie School District 204 implemented in months
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and supportive.

• YealinkcoreTechnology or IntegrationCertified EDU partner with Yealink for IP phones and communications products. Rival5 leverages this partnership for top-notch support, beta and stable firmware cycles, developer collaboration on feature requests, and extended warranties managed through Rival5.
• Vodia NetworkscoreTechnology or IntegrationStrategic partnership with Vodia Networks for mobile app integration. Rival5 uses Vodia Phone app for iOS and Android to provide mobile integration with their hosted VoIP service. Rival5 handles support and operation of the mobile app through this partnership.
• Managed Service Providers (MSPs)supportiveGTM or Marketing PartnerRival5 works with trusted managed service providers who refer or recommend Rival5 to customers and prospects. MSPs are vetted and work closely with Rival5, serving as a GTM channel while maintaining quality standards.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vonage (Ericsson): Cloud communications provider (now part of Ericsson) offering UCaaS and CCaaS. Comparable to Rival5's hosted VoIP / unified communications stack with similar SMB and mid-market target customers.
• Ooma: Public cloud communications provider focused on SMBs and a dedicated Ooma Education / school communications vertical. Direct overlap with Rival5's RCom hosted PBX and School-Safe Solution in K-12 and small business segments.
• Sangoma Technologies: Provider of UCaaS, hosted PBX (Star2Star, Switchvox), and SIP trunking — closely comparable technology stack and SMB/mid-market focus to Rival5's RVoice and RCom offerings.
• 8x8: Public cloud communications provider offering UCaaS, CCaaS, and CPaaS. Competes head-to-head with Rival5 for hosted VoIP and unified communications, with comparable claims around call reliability and E911 compliance that overlap with Rival5's QCR/CBA positioning.
• Mitel: Established business communications vendor with cloud and hybrid UC offerings, including a dedicated MiCloud and education-focused solutions. Comparable hosted PBX capabilities and overlapping K-12 / public sector customer base.
• Jive Communications (GoTo Connect): Hosted VoIP / UCaaS provider for SMBs and education, now part of GoTo. Directly comparable hosted PBX offering with explicit education vertical and reseller-friendly go-to-market that competes with Rival5's direct-sales model.
• RingCentral: Public, market-leading cloud UCaaS and CCaaS provider. Directly competes with Rival5's RCom hosted PBX and RVoice VoIP services for SMB and mid-market customers, and RingCentral has a dedicated K-12 / education vertical offering that overlaps with Rival5's School-Safe Solution.
• Nextiva: Cloud-based VoIP and UCaaS platform serving SMBs and mid-market. Closely comparable in business model, customer size, and product surface (hosted PBX, call recording, fax, mobile integration) to Rival5's RCom/RVoice/RFax stack.

Emerging players

• SchoolMessenger (Intrado): K-12-specific communication and emergency notification platform from Intrado. Direct overlap with Rival5's RLock emergency notification service and School-Safe Solution, and a relevant comparable for the safety-focused K-12 niche Rival5 targets.

Broad incumbents

• Microsoft Teams Phone: Bundled UCaaS offering within the Microsoft 365 productivity suite. Represents the largest competitive threat to Rival5 for K-12 and enterprise customers already standardized on Microsoft 365 / A3/A5 licensing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/rival5tech
• YouTubeyoutu.be/-FP5EuGs6zA
• Facebookfacebook.com/rival5tech
• LinkedInlinkedin.com/company/rival5tech
• Instagraminstagram.com/rival5tech

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rival5