What Chautauqua Opportunities does

Chautauqua Opportunities, Inc. (COI) is a 501(c)(3) nonprofit Community Action Agency founded in 1965 and headquartered in Dunkirk, New York, delivering integrated anti-poverty services across Chautauqua and Cattaraugus counties. The organization operates through five service divisions: Health & Family Services (30+ year licensed home care agency, mobile crisis outreach, youth residential including Safe House and TILP), Chautauqua Child Care Council (resource and referral, CCAP administration, CACFP nutrition program, provider training), Housing & Community Development (Section 8 HCV administration, rental properties, homeownership counseling, weatherization, LEAD remediation), Early Care & Education (Head Start, Early Head Start, UPK), and its CDFI-certified affiliate Chautauqua Opportunities for Development, Inc. (CODI) providing micro-loans and business consulting since 2004.

The underlying technology platform is a centralized intake system that produces unified electronic customer files, wrapped around the ROMA (Results Orientated Management Accountability) framework and proprietary Family Development Matrix and Continuums measurement tools validated by the University of Buffalo Center for Social Work Research. A tripartite board representing low-income, public, and private sectors governs the organization per CAA requirements.

Revenue is generated primarily through federal grants (Community Services Block Grant, Head Start, Family and Youth Services Bureau, Office of Community Services), with secondary streams from home care contracts (Medicaid, Veterans Administration, Fidelis, Nascentia, VNS Health, Total Senior Care, OPWDD), charitable donations, CODI micro-loan interest, and modest fee-for-service items such as a $25 Home Buyer Education course. Diane Hewitt-Johnson serves as CEO of both COI and CODI.

Name

Chautauqua Opportunities

Legal name

Chautauqua Opportunities, Inc.

Website

https://chautauquaopportunities.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

251–500 employees

Short description

Chautauqua Opportunities is a 501(c)(3) Community Action Agency founded in 1965 delivering integrated anti-poverty services across Chautauqua and Cattaraugus counties in New York, including home care, child care, Head Start, Section 8 housing, youth residential, and CDFI-certified micro-lending through its CODI affiliate.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC), Affordable Rental & Multifamily Housing Finance Programs (LIHTC/Tax Credits/Subsidized Loans) (FSALAKAF)

Keywords

• Community action services
• Social services nonprofit
• Housing assistance programs
• Early childhood education
• Community development lending

Headquarters

HQ city

Dunkirk

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Government Grants: Primary funding from federal grants including Community Services Block Grant funds, Head Start grants (Grant Numbers 90CX7496 and 90CY7487 from Family and Youth Services Bureau, Grant Number 02CH013258 from Office of Head Start), and Grant Number C1002736 from Office of Community Services within Administration for Children and Families.
2. Donations: Charitable donations from individuals, organizations, and corporate partners such as Community Bank, NA donation of $2,500 for economic development activities.
3. Program Service Fees: Fee-for-service arrangements for various community services including home care, child care council services, and training programs. Some insurance coverage accepted for home care services.
4. CODI Micro-loans: CDFI-certified affiliate CODI provides micro-loans to small businesses, consumer loans for appliances, and business consulting services for economic development.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Chautauqua Opportunities, Inc. (COI) is a Community Action Agency delivering integrated anti-poverty social services across Chautauqua and Cattaraugus counties through five operating divisions: Health & Family Services, Chautauqua Child Care Council, Housing & Community Development, Early Care & Education, and the CODI economic development affiliate. Services include skilled home health care, mobile crisis intervention, Head Start and Early Head Start, Section 8 Housing Choice Voucher administration, homeownership counseling, micro-lending, youth shelters, and emergency housing for women and youth experiencing homelessness.

Product overview

Chautauqua Opportunities, Inc. (COI) is a Community Action Agency offering integrated social services through distinct program divisions rather than a unified technology product. The organization's service portfolio spans Health & Family Services (skilled home care, mobile crisis, youth residential), the Chautauqua Child Care Council (child care resource/referral, CCAP administration, provider training, CACFP nutrition program), Housing & Community Development (Section 8 vouchers, rental properties, homeownership counseling, weatherization), Early Care & Education (Head Start/Early Head Start, UPK), and its CDFI affiliate CODI for economic development and small business lending. COI also operates targeted programs including Safe House emergency shelter for youth, TILP transitional housing, Hope Haven women's shelter, Safe Place crisis response sites, and Migrant Farm Worker services. The organization serves Chautauqua and Cattaraugus counties through centralized intake and case management using Family Development frameworks.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Health Care Services

Quantifiable outcome

• Serving more than 150 home care patients throughout the county
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered minor and core.

• M&T BankminorGTM or Marketing PartnerBank partner for the Homebuyer Dream Program which provides down payment and closing cost assistance grants to first-time homebuyers at or below 80% AMI in New York.
• Lake Shore Savings BankminorGTM or Marketing PartnerBank partner for the Homebuyer Dream Program which provides down payment and closing cost assistance grants to first-time homebuyers at or below 80% AMI in New York.
• New York State Community Action AssociationcoreStrategic or Co-development PartnerProud member of NYSCAA - state-level association of Community Action Agencies. COI participates in network of 47 CAAs in NY State working on anti-poverty initiatives.
• National Community Action FoundationcoreStrategic or Co-development PartnerProud member of NCAF - national advocacy organization for Community Action Agencies working to influence federal policy and support CAAs in fighting poverty.
• Community Action PartnershipcoreStrategic or Co-development PartnerProud member celebrating 60th anniversary - national organization representing and supporting Community Action Agencies across the United States.
• Chautauqua County Homeless CoalitioncoreStrategic or Co-development PartnerCOI leads the Chautauqua County Homeless Coalition - a comprehensive network of 30+ diverse organizations addressing needs of homeless and at-risk populations. Coalition includes 211 WNY, American Red Cross, Catholic Charities, United Way, Jamestown Housing Authority, and others.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Cattaraugus Community Action: Federally designated CAA serving neighboring Cattaraugus County with the same statutory mandate under the Economic Opportunity Act; provides directly comparable housing, Head Start, weatherization, and emergency services to a similar rural population, operating with overlapping funding streams and tripartite board structure.
• People Inc. Buffalo-based nonprofit delivering housing, residential, and home care services to elderly and disabled individuals; directly competes with COI's LHCSA home health division and operates within the same Western NY regional footprint with overlapping Medicaid managed care contracts.
• Rural Opportunities Inc. (ROI): Rochester-based anti-poverty nonprofit delivering Head Start, farmworker, weatherization, and economic development programs across rural upstate NY; directly comparable in mission, federal funding mix, and service portfolio to COI, including migrant farm worker services.
• Catholic Charities of Buffalo: Large regional faith-based social services nonprofit operating housing, refugee resettlement, counseling, and emergency assistance throughout the eight counties of Western NY including Chautauqua; directly competes for HUD, state, and donor funding on overlapping program lines.
• HCR Home Care: Licensed home care services agency serving Western and Central NY including Chautauqua County; directly competes for Medicaid managed long-term care contracts (Fidelis, Nascentia, VNS) and serves the same elderly patient population as COI's LHCSA.
• Salvation Army of Jamestown: Jamestown-based service center providing emergency shelter, food pantry, and utility assistance — directly comparable to Hope Haven Women's Center and Safe House on emergency shelter funding and donor competition in the same catchment.

Broad incumbents

• Community Action Organization of Erie County: Large Buffalo-based CAA serving Erie County with the same federal designation as COI; significantly larger budget and headcount, delivering similar Head Start, housing, weatherization, and emergency services — a regional scale benchmark and consortium partner.

Regional players

• United Way of Southern Chautauqua County: Local United Way affiliate funding and convening social services in the same Chautauqua County geography; overlaps COI on donor pools, community needs assessment work, and partner referral networks through 211 WNY.

Emerging players

• The Chautauqua Center: Federally Qualified Health Center delivering primary care, behavioral health, and migrant health services across Chautauqua County; directly comparable in target patient demographic and migrant farm worker outreach, with partial overlap on health access navigation services.

Others

• Chautauqua County Department of Social Services: County government agency administering TANF, SNAP, Medicaid, and child welfare services; not a competitor but a key referral partner and counterparty funder for COI programs, particularly Section 8 HCV waitlist operations and CCAP subsidy processing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/chautopp
• Facebookfacebook.com/chautauquaopportunities
• LinkedInlinkedin.com/company/chautauqua-opportunities-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chautauqua Opportunities