What Novalink Solutions does

Novalink Solutions LLC is a U.S.-headquartered IT consulting, staffing, and engineering services firm founded in 2003 and led by CEO Huu Phan. The company operates two primary legacy lines of business: IT and telecom professional services (systems integration, cloud, cybersecurity, ERP, managed services, application/web/mobile development) and IT staffing solutions (contract staffing and direct-hire placement), the latter supported by a Texas Department of Information Resources cooperative contract (DIR-CPO-5561) that provides procurement access to Texas state agencies, higher education, K-12 districts, cities, counties, and municipal water districts. Its customer base spans federal/state/local government entities (City of Atlanta, City of Baltimore, GSA, multiple state governments and DOTs, MTA, TriMet) and enterprise commercial accounts (T-Mobile, Verizon, Deloitte, EOG, Citizens, Insight).

The company generates revenue through a mix of project-based consulting engagements, hourly/duration-based contract staffing billed under DIR rate schedules, permanent-placement fees for direct hires, and emerging subscription pricing for its 2025-launched AI product suite. The go-to-market is enterprise field sales supplemented by a self-serve SaaS motion for AI products and a free AI Opportunity Audit funnel that converts mid-market operations and SaaS buyers into AI consulting engagements.

In 2025 Novalink launched a productized AI layer — the Nova AI Ecosystem comprising NovaSynq (enterprise AI platform for hiring intelligence, workforce planning, and workflow automation), NovaBotX (RAG-based AI knowledge assistant for document and website conversational search), and NovaMatch (AI-driven skill-based talent matching) — alongside AI consulting services covering RAG/CAG pipeline development, GenAI tool integration, AI product R&D, and process automation. Headquartered in Suwanee, Georgia with 11-50 employees, the firm has no disclosed external funding, parent company, or M&A activity and remains privately held.

Name

Novalink Solutions

Legal name

Novalink Solutions LLC

Website

https://novalink-solutions.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Novalink Solutions is a U.S. IT consulting and staffing firm offering AI, cloud, cybersecurity, and managed services alongside contract and direct-hire IT staffing, serving government agencies and enterprise clients across telecom, energy, and professional services.

Ownership category

akta.pro rank

Headquarters

HQ city

Duluth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT & Engineering Consulting: Professional consulting services for IT infrastructure, systems integration, cybersecurity, cloud solutions, and managed services. Billed through project engagements and staff augmentation under DIR contracts.
2. Direct Hire Staffing: Permanent placement recruitment services connecting employers with full-time professionals. Revenue generated through placement fees upon successful hire completion.
3. Contract Staffing: Temporary and project-based staffing providing skilled IT and telecom professionals. Billed based on contractor hours or fixed project terms, offering flexible workforce scaling for clients.
4. AI Platform Subscriptions: SaaS platform licensing for NovaSynq, NovaBotX, and NovaMatch AI tools. Tiered subscription model for enterprises, SMBs, and consultants/agencies with AI-powered hiring and knowledge management capabilities.
5. AI Consulting Engagements: Engineering-led AI transformation projects including workflow audits, RAG pipeline development, AI product R&D, and GenAI integration. Billed through project-based consulting engagements with free initial audits.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Novalink Solutions is an IT, telecom, and AI consulting and engineering services firm that supplies specialized IT professionals and AI-powered software to government agencies and commercial enterprises. Its core offerings include AI-driven software products (NovaSynq enterprise AI platform, NovaBotX knowledge assistant, NovaMatch talent matching) bundled with AI consulting, managed IT services, cybersecurity, cloud, and IT staffing delivered under a Texas DIR cooperative contract.

Product overview

Novalink Solutions operates as an IT consulting and solutions provider offering both AI-powered products and professional services. The product portfolio centers on the Nova AI Ecosystem comprising three interconnected AI products: NovaSynq (core enterprise AI platform unifying hiring intelligence, workforce planning, and workflow automation), NovaBotX (AI knowledge assistant for document and website conversational search), and NovaMatch (AI talent matching platform for skill-based candidate matching). These AI products are complemented by AI Consulting services including AI Workflow Audit, RAG/CAG Pipeline Development, AI Product R&D, Process Automation, and GenAI Tool Integration. Beyond AI offerings, the company provides comprehensive IT services including Cybersecurity, Cloud Solutions, Systems Integration, ERP Consulting, Network & Database Management, IT Support & Helpdesk, Application/Web/Mobile Development, UI/UX Design, Data Migration & Management, and Contract/Direct Hire Staffing. The company also holds Texas DIR IT Staffing contract (DIR-CPO-5561) for government staffing services.

Differentiator

Problem solved

Functional benefit

Brands

• NovaSynq: AI-powered hiring platform that unifies hiring intelligence, workforce planning, and AI-powered automation for enterprise operations.
• NovaBotX
• NovaMatch

Products and services

• NovaSynq Enterprise AI platform for large companies and enterprises that unifies hiring intelligence, workforce planning, and AI-powered automation into one scalable platform, featuring Talent Intelligence, Enterprise Knowledge AI, and Workflow Automation capabilities.
• NovaBotX AI Knowledge Assistant that converts documents, websites, and internal knowledge into a conversational AI assistant, enabling teams to get instant answers through chat with documents and websites with context-aware responses and enterprise-ready security.
• NovaMatch AI Talent Matching platform that uses AI to analyze skills, experience, and role requirements to help staffing teams identify the most relevant candidates faster through skill-based matching and improved shortlist accuracy.
• AI Consulting Services Engineering-led AI consulting engagements including AI Workflow Audits, RAG/CAG pipeline development, AI product R&D, process automation, and GenAI tool integration for mid-market operations teams and SaaS companies.
• Contract Staffing Contract staffing service providing flexible and scalable IT and telecom professionals for short-term, project-based, and contract-to-hire engagements across enterprise and government clients.
• Direct Hire Staffing Executive and IT recruitment service for full-time permanent placement, including executive recruitment, specialized IT hiring, full-cycle recruiting, and tailored hiring solutions for employers.
• Cybersecurity Services Comprehensive cybersecurity services including network security, endpoint protection, cloud security, security audits, incident response, and security awareness training with ISO 27001, HIPAA, and NIST compliance capabilities.
• Cloud Solutions Cloud services covering migration and deployment, infrastructure management, security and compliance, disaster recovery, and application modernization for enterprise and government clients.
• Systems Integration Systems integration services including enterprise application integration, API development, cloud and on-premise integration, data migration, legacy system integration, and workflow automation.
• ERP Consulting Enterprise Resource Planning consulting covering ERP selection and strategy, implementation and customization, integration, business process reengineering, migration, and user training.
• Network & Database Management Network infrastructure design, database administration, network security, data backup and disaster recovery, and 24/7 monitoring and support services for enterprise environments.
• IT Support & Helpdesk 24/7 helpdesk support, remote and on-site IT support, proactive system monitoring, IT asset management, and cybersecurity and compliance support.
• AI & Analytics AI and analytics solutions that transform raw data into actionable insights, including Predictive Analytics & Machine Learning, Business Intelligence & Reporting, Big Data Analytics, NLP, and Data Engineering & Visualization.
• Application Development Custom software development, web and mobile application development, enterprise application solutions, cloud-based application development, and API development and integration.
• Web Development Custom website development, e-commerce solutions, content management systems, web application development, UI/UX design, and website maintenance and support services.
• Mobile App Development Custom mobile app development for iOS and Android, cross-platform and hybrid apps using React Native and Flutter, enterprise mobile solutions, and app maintenance.
• UI/UX Design Custom UI/UX design services including mobile app UI/UX, web app UI/UX, user research, wireframing and prototyping, and usability testing and optimization.
• Data Migration & Management Data migration and cloud transition, data integration and architecture, master data management, data quality and cleansing, database optimization, and data governance and compliance services.
• Texas DIR IT Staffing Services Texas Department of Information Resources IT Staffing Augmentation Contract (DIR-CPO-5561) providing staff augmentation services to Texas state agencies, higher education, K-12 districts, cities, counties, and municipal water districts under not-to-exceed rate schedules.

Quantifiable outcome

• 3x faster data retrieval via RAG pipeline implementation for internal knowledge systems
• +2 more outcomes

Named customers38 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature5 records

Partnerships

One partnership is on record.

• Texas Department of Information Resources (DIR)coreChannel Partner/ Reseller/ DistributorNovalink Solutions LLC is an approved vendor to contract with the State of Texas through the Texas Department of Information Resources (DIR) to provide Information Technology Staffing Augmentation Contract (ITSAC) services under contract number DIR-CPO-5561. Through this partnership, Novalink provides staff augmentation services to various state agencies, higher education institutions, K-12 independent school districts, cities, counties, and municipal water districts in Texas.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• SAIC: Large government IT services and solutions provider spanning systems integration, cloud, cybersecurity, and AI for federal/state clients. Comparable across Novalink's government IT services portfolio.
• ManTech International: Government IT and technical services provider focused on defense, intelligence, and federal civilian agencies. Comparable to Novalink's federal/state government IT staffing and consulting work.
• Leidos: Large federal IT services and solutions integrator with AI/ML, cloud, and digital modernization practices. Comparable to Novalink's AI consulting, systems integration, and government services mix at significantly larger scale.
• Booz Allen Hamilton: Major federal IT consulting and engineering firm serving defense, civilian, and state agencies. Comparable to Novalink's government IT consulting footprint and Texas DIR-style contract vehicle relationships.

Direct peers

• TEKsystems: IT staffing, consulting, and services firm with deep public-sector practice. Comparable to Novalink across IT staffing augmentation, systems integration, cloud, and managed services delivery.
• Insight Global: Large US IT staffing and consulting firm serving government and commercial clients. Directly comparable to Novalink's contract staffing, direct hire, and managed services offerings across enterprise and public-sector segments.
• Apex Systems: IT services and staffing firm focused on consulting, digital transformation, and talent solutions. Closely comparable to Novalink's mix of contract staffing, application development, and enterprise IT consulting.

Emerging players

• Eightfold AI: AI-powered talent intelligence platform for skills matching, workforce planning, and recruiting. Directly comparable to Novalink's NovaMatch and NovaSynq hiring intelligence capabilities.
• iCIMS: Talent acquisition platform with AI-driven candidate matching and CRM capabilities. Directly comparable to NovaMatch's skill-based talent matching and NovaSynq's hiring intelligence features.

Regional players

• Ciklum: Global IT services and digital engineering firm offering custom software development, AI/ML, cloud, and managed services. Comparable to Novalink's application development, AI consulting, and managed IT services portfolio across enterprise and government segments.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/novalink-solutions-llc
• Facebookfacebook.com/novalinksolutions

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novalink Solutions