Lewisham Homes
Lewisham Homes was a non-profit arm's-length management organisation managing social housing stock for the London Borough of Lewisham. It served council tenants, leaseholders, and shared owners via a self-service portal and WooCommerce shop, with services absorbed into Lewisham Council in March 2026.
- Company typePublic
- Founded2026
- HeadquartersLondon, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Lewisham Homes firmographics
Firmographics- Name
- Lewisham Homes
- Legal name
- Lewisham Council
- Website
- https://lewishamhomes.org.uk
- Company type
- Public
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Lewisham Homes was a non-profit arm's-length management organisation managing social housing stock for the London Borough of Lewisham. It served council tenants, leaseholders, and shared owners via a self-service portal and WooCommerce shop, with services absorbed into Lewisham Council in March 2026.
- Ownership category
- akta.pro rank
Lewisham Homes industry classification
Industry- Product category
- Social Housing Management
- NAICS
- Residential Property Managers (531311), Real Estate Property Managers (53131), Services to Buildings and Dwellings (5617)
- SIC
- Operators Of Apartment Buildings (6513), Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD)
Keywords
Where Lewisham Homes is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Lewisham Homes business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Rental income: Collection of rent payments from council tenants under social housing arrangements
- Leaseholder service fees: Fees charged for leaseholder services including pre-assignment packs, asbestos reports, fire risk assessments, copy of lease, re-mortgage documentation, and retrospective consent applications
- Access control products: Sale of fobs, parking gate keys, and access control replacements to tenants and leaseholders
- Staircasing administration: Administration fees for shared ownership staircasing applications
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Pre-Assignment Pack - comprehensive documentation for property sale |
| Transaction based/ take rate | Pay-as-you-go | Copy of Lease documentation |
| Transaction based/ take rate | Pay-as-you-go | Fire Risk Assessment for leaseholders |
| Transaction based/ take rate | Pay-as-you-go | Asbestos Report documentation |
| Transaction based/ take rate | Pay-as-you-go | Additional enquiries about property |
| Transaction based/ take rate | Pay-as-you-go | Re-mortgage documentation pack |
| Transaction based/ take rate | Pay-as-you-go | Staircasing administration for shared ownership |
| Transaction based/ take rate | Pay-as-you-go | Retrospective consent for property alterations |
| Unit Pricing | Pay-as-you-go | Fob replacement and ordering |
| Unit Pricing | Pay-as-you-go | Parking gate access keys |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Lewisham Homes product offering
Product offeringCore offering
Lewisham Homes managed social housing on behalf of Lewisham Council, delivering core services including rent collection, property repairs and maintenance, tenancy management, antisocial behaviour reporting, fire safety, and leaseholder administration. It operated a self-service web portal for tenant and leaseholder transactions and a WooCommerce-based online shop selling access control products (fobs, parking gate keys) and leaseholder documentation such as pre-assignment packs, re-mortgage packs, staircasing administration, and retrospective consent applications.
Product overview
Lewisham Homes (now integrated into Lewisham Council's housing services) operated a social housing management platform providing tenant and leaseholder services through a web portal and e-commerce shop. The core Housing Services Portal handled rent payments, tenancy management, repairs, and antisocial behaviour reporting, while the WooCommerce-powered online shop sold fob/access key products and leaseholder document services including pre-assignment packs, re-mortgage information, staircasing fees, and fire risk assessments. The organisation also managed major fire safety improvement projects such as the Hatfield Close and Gerrard House transformation, involving dangerous cladding replacement with A1 fire-rated terracotta tiles.
Differentiator
Problem solved
Functional benefit
Products and services
- Housing Services Portal Web portal providing council housing services for residents in the London Borough of Lewisham, including rent payment, tenancy management, repairs reporting, antisocial behaviour reporting, and leaseholder services.
- Fobs and Access Keys Physical access control products for tenants and leaseholders, including lost fob replacement (£16), additional fob orders (£16), temporary accommodation replacement fobs (£16), and parking gate keys (£41.60). Quantity limits depend on property bedroom size.
- Leaseholder Services Document and administration services for leaseholders including Pre-Assignment Packs (£275, 15 working days), Copy of Lease (£40, 10 working days), Re-Mortgage email pack (£165), Additional Enquiries (£110 for 6 questions), Staircasing Administration Fee (£120), Retrospective Consent (£335), and Fire Risk Assessment / Asbestos Report (free of charge where available).
- Housing Officer Finder Interactive tool enabling residents to identify their assigned Housing Officer, view contact details, and access services including tenancy support, antisocial behaviour reporting, and estate inspections.
- Online Reporting Digital forms for residents to contact the housing provider, including faulty fob replacement requests and other service inquiries.
Companies that use Lewisham Homes
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Lewisham Homes technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Lewisham Homes partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- United LivingcoreMain contractor engaged by Lewisham Homes for Hatfield Close and Gerrard House transformation project. United Living carried out safety works including removal of dangerous Grenfell-type cladding and installation of new A1 fire-rated terracotta tile cladding system. The project included comprehensive consultation with residents and engagement through newsletters and community events. Works began after June 2017 Grenfell Tower fire with final cladding installation completed in 2021.
- Tenants' and Residents' Associations (TRAs)coreResident representative organizations that partnered with Lewisham Homes throughout the Hatfield Close and Gerrard House transformation project. TRAs participated in design consultations, voting on preferred cladding options, and ongoing engagement activities. Lewisham Homes worked in partnership with TRAs to ensure meaningful resident involvement in the process.
- London Metropolitan UniversityminorEducational partnership with London Metropolitan University to deliver free 'Improving Housing Services' courses for residents. Courses are funded by Lewisham Tenants' Fund and accredited by the Chartered Institute for Housing. The programme offers residents opportunities to learn about housing, get involved in shaping services, and improve Lewisham Homes' work.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Lewisham Homes competitors and assessment
Company assessmentBroad incumbents
- A2Dominion: Housing association with around 84,000 homes across London and southern England, providing social housing, shared ownership and leasehold services. Comparable for the similar tenant/leaseholder/staircasing service mix.
- Hyde Housing Association: Large London-focused housing association managing around 50,000 homes. Comparable for managing social housing stock in London boroughs with similar tenant and leaseholder service requirements.
- Mears Group: UK housing management and maintenance provider delivering repairs, maintenance and full housing management services to local authorities and housing associations. Comparable as an outsourced housing services partner to councils.
- Clarion Housing: The UK's largest housing association managing approximately 125,000 homes. Comparable as a large-scale social/affordable housing landlord providing rent collection, repairs, leasehold services and major works programmes.
- Notting Hill Genesis: Major UK housing association formed from the merger of Notting Hill Housing and Genesis Housing Association, managing around 66,000 homes. Comparable for its London-focused social housing management, leasehold administration and resident engagement.
- Peabody: One of the largest UK housing associations managing over 105,000 homes across London and the South East. Comparable as a social/affordable housing provider serving council-style tenant and leaseholder segments at much greater scale.
- Catalyst Housing: London and South East housing association managing over 33,000 homes. Comparable for providing social housing, leaseholder services, shared ownership administration and post-Grenfell building safety work.
Direct peers
- Network Homes: London housing association managing approximately 20,000 homes with a focus on affordable rent and shared ownership. Comparable for the mix of tenant, leaseholder and shared ownership segments with similar documentation services.
- Hackney Homes (Hackney Council Housing): Former ALMO for the London Borough of Hackney, providing social housing management services including rent collection, repairs, and leaseholder services. Structurally and operationally the closest comparable as a London borough ALMO that has since been insourced.
- Tower Hamlets Homes: Former ALMO for the London Borough of Tower Hamlets delivering council housing management, repairs and leaseholder services. Directly comparable as a London ALMO serving a similar urban social housing stock.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Lewisham Homes social profiles
Digital presenceLewisham Homes financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lewisham Homes leadership team
Management profileNumber of profiles
Lewisham Homes funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lewisham Homes M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lewisham Homes
What does Lewisham Homes do?
Lewisham Homes managed social housing on behalf of Lewisham Council, delivering core services including rent collection, property repairs and maintenance, tenancy management, antisocial behaviour reporting, fire safety, and leaseholder administration. It operated a self-service web portal for tenant and leaseholder transactions and a WooCommerce-based online shop selling access control products (fobs, parking gate keys) and leaseholder documentation such as pre-assignment packs, re-mortgage packs, staircasing administration, and retrospective consent applications.
Is Lewisham Homes a public or private company?
Lewisham Homes is a public company. It is classified as state government owned and is currently operating.
When was Lewisham Homes founded?
Lewisham Homes was founded in 2026. It employs 501 to 1,000 people.
Where is Lewisham Homes based?
Lewisham Homes is headquartered in London, United Kingdom, in the Europe region.
How does Lewisham Homes make money?
Four revenue lines are on record. Rental income is the primary driver. The others are leaseholder service fees, access control products and staircasing administration.
Who are Lewisham Homes's main competitors?
Broad incumbents on record are A2Dominion, Hyde Housing Association, Mears Group, Clarion Housing, Notting Hill Genesis, Peabody and Catalyst Housing. Direct peers are Network Homes, Hackney Homes (Hackney Council Housing) and Tower Hamlets Homes.
Does Lewisham Homes have an API?
No public API is recorded for Lewisham Homes.
What industry is Lewisham Homes in?
Lewisham Homes's product category is Social Housing Management. Its primary akta.pro industry code is BPAJAFAD, Affordable & Subsidized Housing Property Management (LIHTC, Section 8). Its NAICS code is 531311 and its SIC code is 6513.