Conroy Removals Ltd (NZ)

What Conroy Removals Ltd (NZ) does

Conroy Removals Ltd is a privately held, family-owned New Zealand moving and logistics company founded in 1972 in Napier, operating nine branches across New Zealand (Napier, Auckland, Tauranga, Wellington, Nelson, Christchurch, Dunedin, New Plymouth, Cromwell) and seven Australian branches (Brisbane, Melbourne, Perth, Sydney, Darwin, Townsville). The company serves residential customers with local, national, Trans-Tasman, and international door-to-door removal services, plus commercial clients through its Conroy Logistics sub-brand handling contract logistics, warehousing, and specialized freight. Add-on services include professional packing, secure storage, moving insurance, vehicle shipping, pet transport, money transfers, and pre-move assessments. An online Box Shop sells packing materials direct to consumers, and a cloud-based customer portal supports booking, tracking, and an Import Regulations Assistant chatbot.

Revenue is generated primarily through quote-based one-time fees for residential moves, recurring/managed-service contracts for commercial logistics customers, and unit-pricing for packing materials. The go-to-market is multi-channel: direct branch network, 0800 freephone contact centre, website quote forms, and an online portal (portal.conroy.co.nz) for commercial clients. International moves are coordinated through a global agent network spanning FIDI, IAM, BAR, PAIMA, Euromovers, GEM, and Harmony Relocation Network, with Conroy acting as the preferred destination partner for firms like Graebel.

Technology consists of a cloud-based move management and customer portal system supporting booking, tracking, logistics coordination, and an online quoting engine for both residential and commercial freight. The company is FAIM-accredited (FIDI Accredited International Mover) and holds IAM Trusted status, satisfying the only recognized quality standards for the international moving industry. Notable commercial customers include Furnware (school furniture logistics to NZ and Australia, ~16,000 cubic meters annually), Comfort Kitchens, Rembrandt Fine Arts, Bath Co., and Craggy Range Winery. The company is led by co-founder and director David Conroy, with Fiona Conroy as General Manager of Conroy Removals New Zealand.

Name

Conroy Removals Ltd (NZ)

Legal name

Conroy Removals Ltd

Website

https://conroy.co.nz

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

251–500 employees

Short description

Conroy Removals Ltd is a family-owned New Zealand moving and logistics company founded in 1972, operating nine NZ branches and seven Australian branches to deliver residential, commercial, and international removal and freight services.

Ownership category

akta.pro rank

Headquarters

HQ city

Napier

HQ country

New Zealand

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Residential Moving Services: Local, national, and international household removal services. Pricing is quote-based, tailored to the specific move requirements including volume, distance, and additional services such as packing and storage.
2. Commercial Logistics: Freight transport and logistics services for commercial clients including warehousing, furniture logistics, and specialized freight. B2B relationships with ongoing delivery contracts.
3. Box Shop & Packaging Materials: Sale of moving boxes, packing supplies, and packaging materials to customers who prefer to pack themselves. Products include small boxes ($3), standard boxes ($5), picture boxes ($13), bubble wrap, and combo packs ranging from $61 to $208.
4. Secure Storage: Short and long-term storage services at their Napier facility, integrated with moving services.
5. Moving Insurance: Transit and storage insurance services provided as part of moving packages.
6. Vehicle Shipping: International vehicle transport services for cars and motorcycles imported to New Zealand.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Conroy Removals provides local, national, Trans-Tasman, and international household and commercial moving services from nine branches across New Zealand, supplemented by professional packing, secure storage, moving insurance, vehicle shipping, and a direct Box Shop for moving supplies. The Conroy Logistics sub-brand extends the offering to commercial freight, warehousing, and specialized transport, while the Conroy Agents sub-brand coordinates international relocations through a global accredited partner network.

Product overview

Conroy Removals Ltd operates as a comprehensive moving and logistics company offering a unified portfolio of removal and freight services. The core offering centers on residential and commercial moving services across five categories: Local Moving (flat rate and hourly rate options), National Moving (within New Zealand), Trans Tasman Moving (to/from Australia with multiple Australian branches), and International Moving (with economy service option). Add-on services include professional packing, secure storage, moving insurance, vehicle shipping, pet transport, money transfers, and pre-move assessments. The company operates two sub-brands: Conroy Logistics (commercial freight, warehousing, and specialized transport) and Conroy Agents (partner network for international move coordination). A Box Shop sells moving supplies online. The business began in 1972 and has grown to nine branches across New Zealand with seven branches in Australia.

Differentiator

Problem solved

Functional benefit

Brands

• Conroy Logistics: Commercial freight transport and logistics division of Conroy Removals, serving business customers with warehousing, distribution, and freight services across New Zealand.
• Conroy Agents

Products and services

• Local Moving Services Removal services for household moves within the same city or town in New Zealand, offered as either flat-rate (for full-home moves) or hourly-rate options, targeting individual residents and families.
• National Moving Services
• Trans Tasman Moving
• International Moving
• Office and Business Moving
• Employee Relocations
• Professional Packing Services
• Secure Storage
• Moving Insurance
• Vehicle Shipping
• Box Shop
• Conroy Logistics Commercial freight and logistics division offering contract logistics, warehousing, storage solutions, furniture/joinery/retail fit-out logistics, specialized and oversized freight, and nationwide delivery for business customers.
• Conroy Agents

Quantifiable outcome

• 91% of clients surveyed said they would use Conroy Removals again
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Harmony Relocation NetworkcoreStrategic or Co-development Partner · 1 October 2025Conroy Removals New Zealand joined Harmony Relocation Network as a member, with the Auckland branch representing New Zealand within this global cooperative of accredited relocation providers. This formalizes an existing collaboration and strengthens Conroy's ability to deliver consistent and reliable relocation services across borders. The partnership aligns with Conroy's existing membership in Harmony (Australia was already an established member).
• Rembrandt Fine ArtscoreStrategic or Co-development PartnerConroy Logistics partners with Rembrandt Fine Arts, one of New Zealand's most established wholesale furniture and homewares businesses with over 58 years of experience. Based in Napier and family-owned, Rembrandt distributes furniture, lighting, art, mirrors, and décor nationwide from their Napier warehouse. Conroy provides end-to-end logistics including warehouse scheduling, careful handling of fragile items, and professional delivery to retail partners across the country. The partnership supports major trade events like the Auckland Gift Fair.
• FurnwarecoreStrategic or Co-development PartnerConroy handles logistics for Furnware's New Zealand and Australian markets. Furnware designs, manufactures, and supplies school furniture to over 4,000 schools in more than 30 countries worldwide, producing around 300 chairs and 300 desks each day. Conroy delivers approximately 9,880 cubic meters of furniture annually to NZ customers and 6,100 cubic meters to Australian customers, with peak delivery months in November, December, January, and February.
• Comfort KitchenscoreStrategic or Co-development PartnerComfort Kitchens, built on the legacy of Aspire Joinery Limited (30+ years), creates simplistic, practical kitchens delivered nationwide. Conroy transports everything from standard kitchen units to bespoke commercial joinery including bars, cafés, libraries, benchtops, and hardware. The partnership is built on legacy trust, strong relationships (including Christchurch branch's Mark Carter and founders Nigel and Anita), and Conroy's responsiveness in resolving issues.
• Craggy Range WineryminorStrategic or Co-development PartnerConroy transports French Oak wine cuves to Craggy Range Winery in Hawke's Bay. The cuves are sourced from Taransaud, France, and delivered as part of significant orders supporting wine production. Conroy has built strong partnerships with Hawke's Bay wineries over more than a decade, handling delicate shipments of wine barrels via trusted agent Tony Bish.
• Future PostminorStrategic or Co-development PartnerConroy partners with Future Post as a Recycling Advocate (RAd) to address plastic waste from moving operations. Future Post converts discarded plastic waste into hard-wearing, long-lasting fence posts made from 100% recycled plastic. Conroy directs nearly 100% of paper and cardboard waste for recycling and partners with Future Post to convert soft plastic waste into fence posts, contributing to sustainability goals.
• FIDI Global AlliancecoreStrategic or Co-development PartnerFIDI is the global alliance of professional international moving and relocation companies. Conroy is accredited with the quality standard FAIM (FIDI Accredited International Mover), the only quality standard for the international moving and relocation industry, recognized worldwide.
• International Association of Movers (IAM)coreStrategic or Co-development PartnerIAM is the moving and forwarding industry's largest global trade association with more than 2,000 members in over 170 countries. Conroy holds the IAMTrusted moving company designation, demonstrating commitment to professionalism and trustworthiness.
• British Association of Removers (BAR)minorStrategic or Co-development PartnerBAR is based in the UK and dedicated to promoting excellence in the removals industry for the benefit of members and customers. It represents over 500 of the UK's leading professional removal and storage companies.
• GraebelcoreStrategic or Co-development PartnerConroy holds Preferred Partner status with Graebel, a major global relocation company. The partnership facilitates international relocations and ensures coordinated service delivery between the two companies.
• Bath Co.minorStrategic or Co-development PartnerBath Co. is a key supplier of bathroom products to Mitre 10. Conroy Logistics partners with Bath Co. for urgent delivery requirements, demonstrating ability to adapt to last-minute logistics needs. An example involved a crucial order that required immediate delivery coordination with Mitre 10.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Crown Relocations: Crown Relocations is a global household goods moving company offering international and domestic relocation services through owned branches and agent networks. Direct peer to Conroy as both operate FAIM-accredited door-to-door international moving services with similar agent-based network models.
• Santa Fe Relocation: Santa Fe Relocation is a major global moving and relocation services company with presence across Asia, Americas, Europe, Middle East and Africa. Comparable to Conroy as a multinational household goods mover with FAIM-equivalent quality standards and corporate relocation focus.
• AGS Worldwide Movers: AGS Worldwide Movers is a FIDI member international moving company operating in over 140 locations globally. Direct peer to Conroy as both deliver FAIM-accredited door-to-door international removals, with overlapping scope in residential and corporate relocations.
• Graebel Movers International: Graebel is a large global relocation and moving company of which Conroy is a Preferred Partner. Direct peer sharing enterprise and household goods moving capabilities and the FIDI/Harmony network; Graebel's broader portfolio of mobility services frames it as both a peer and partner.
• Allied Pickfords (NZ/Australia): Allied Pickfords operates across Australia and New Zealand with both corporate and residential moving services. Direct competitor to Conroy on Trans-Tasman moves and Australian branch coverage; similar FIDI/FAIM-anchored quality framework.
• Pickfords UK: Pickfords is the UK's largest removals and storage company, operating as part of the Sirva group. A direct peer in the international household goods moving industry, frequently handling origin-side European relocations that pair with Conroy's destination services.
• John Mason International: John Mason International is a UK-headquartered international removal company with FIDI accreditation. Comparable to Conroy in door-to-door international household goods shipping, customs handling, and BAR membership positioning.

Regional players

• WridgWays: WridgWays is one of Australia's largest removal and storage companies with national branch coverage. Comparable to Conroy's Australian operations and overlapping Trans-Tasman lane; strong regional competitor in residential and corporate moves across Australia.

Broad incumbents

• Sirva Worldwide Relocation: Sirva is a leading global relocation management company offering moving, storage, and mobility services. A broader incumbent than Conroy but the most relevant at the enterprise relocation layer, frequently coordinating with Conroy for NZ destination services.
• Cartus: Cartus is one of the largest global relocation management companies and a major buyer/partner of household goods movers like Conroy. Broader incumbent operating an asset-light mobility model; key comparable on the enterprise/corporate relocation workflow that drives much of Conroy's inbound agent volumes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCd9IyRyzDlk5_pbc-C_xvqw
• Facebookfacebook.com/126670630709042
• LinkedInlinkedin.com/company/conroy-removals-ltd
• Instagraminstagram.com/conroyremovals_nz

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conroy Removals Ltd (NZ)