MassCare

What MassCare does

MassCare is a privately held, for-profit healthcare company founded in 2016 and headquartered in St. Petersburg, Florida. The firm operates with a workforce of 11-50 employees and serves patients through four core service lines: consultation, chronic care management, remote patient monitoring, and annual wellness visits. These offerings position the company within the value-based care and population health management segments, where remote patient monitoring and chronic care management are commonly reimbursed under Medicare CPT codes and are increasingly adopted by payers seeking to reduce acute care utilization. The company's website (mass.care) is its primary digital presence, but the available input material does not disclose its underlying technology stack, proprietary platform features, payer contracts, or pricing mechanics.

There is no information in the supplied data on MassCare's go-to-market motion, customer segments, leadership team, funding history, or geographic service area beyond the St. Petersburg base. No product detail beyond the four service categories, no clinical partnerships, and no operational milestones are documented in the input. Strategic, financial, and operational intelligence beyond the firmographic profile is therefore not present, and the assessment below treats those dimensions as evidence-limited rather than fabricating details.

Name

MassCare

Legal name

Steadfast Care Services, LLC

Website

https://mass.care

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

MassCare is a St. Petersburg, Florida-based private healthcare company founded in 2016 that delivers consultation, chronic care management, remote patient monitoring, and annual wellness visits to patients, with an 11-50 employee workforce.

Ownership category

akta.pro rank

Product category

In-Home Elderly Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAHAB

Live-In Care (Single Caregiver, 24-Hour Presence)

Home & Personal Services/Elder Care & In-Home Care Services/Live-In & 24/7 In-Home Care

SECONDARYHSABAIAG

Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC)

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYHSABAEAD

Memory Care Respite (Short-Term)

Home & Personal Services/Elder Care & In-Home Care Services/Dementia & Alzheimer’s In-Home Care

Keywords

• In-home elderly care
• Personal care services
• Companion care
• Specialty care services
• Caregiver support

Headquarters

HQ city

St. Petersburg

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. In-Home Care Services: Revenue generated from providing in-home care services including companion care, personal care, specialty care, concierge care, and 24-hour/live-in care options. Services are customized to individual needs through personalized care plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Steadfast Care Services delivers RN-led, personalized in-home elderly care services in Central Massachusetts. Core offerings include Companion Care, Personal Care, and Specialty Care (covering dementia and hospice support), supplemented by Concierge Care, Compassion Plus, 24-Hour/Live-In Care, and customized Care Packages. Every client receives a dedicated Care Manager and signature add-on services such as Safe Home Upgrades, Transportation, Tech Help, Seasonal Safety, and Decluttering.

Product overview

Steadfast Care Services is an RN-led in-home elderly care provider offering a comprehensive portfolio of care services. The core offerings include Companion Care, Personal Care, and Specialty Care (for complex health needs like dementia and hospice), supplemented by Concierge Care, Compassion Plus, and 24-Hour & Live-In Care options. The company also provides Signature Services including Safe Home Upgrades, Seasonal Safety, Tech Help, Transportation, and Decluttering. All clients receive a dedicated Care Manager at no additional cost for ongoing assessment and coordination. Additionally, Founder Care offers specialized operational support for business founders. Care is delivered through customized Care Packages tailored to individual needs, with RN-led personalized care planning.

Differentiator

Problem solved

Functional benefit

Products and services

• Companion Care Caregivers provide warmth, friendship, conversation, and a reassuring presence to create a safe, comfortable, and uplifting home environment for seniors and adults needing companionship.
• Personal Care Hands-on support with daily routines including bathing, dressing, and personal hygiene to help loved ones live with dignity and ease.
• Specialty Care Advanced care combining Companion and Personal Care with expertise to manage complex health needs including dementia support and hospice assistance.
• Concierge Care Premium personalized care service offering additional flexibility and customized support options for clients seeking higher-tier in-home care.
• Compassion Plus Enhanced compassionate care service with additional support features beyond standard personal and companion care.
• 24-Hour & Live-In Care Round-the-clock care providing continuous caregiver presence for clients requiring constant support at home.
• Care Packages Customized care plans tailored to each individual's unique routines, preferences, and care needs, ranging from companionship to hands-on support.
• Safe Home Upgrades Home safety modifications and upgrades to support aging in place, delivered with home modification partner Ready Install LLC.
• Seasonal Safety Seasonal safety assessments and support services to help clients stay safe throughout changing seasons.
• Tech Help Technology assistance to help clients navigate and use digital tools and devices.
• Transportation Transportation assistance to medical appointments and other destinations for clients receiving in-home care.
• Decluttering Home organization and decluttering services to create safer living spaces for clients aging in place.
• Founder Care Specialized operational support for business founders including audit and blueprint, freedom engine, and fractional operations admin services.

Quantifiable outcome

• 90% of seniors say they want to age in place

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Alzheimer's AssociationminorOthersDisplayed as partner logo on website footer, indicating affiliation or collaborative relationship in support of Alzheimer's care initiatives.
• AARPminorOthersDisplayed as partner logo on website footer, indicating affiliation or collaborative relationship with AARP which supports seniors aging in place.
• Worcester Public LibraryminorOthersDisplayed as partner logo on website, indicating community partnership or collaborative relationship with local library services.

Scale indicators4 records

Direct peers

• Home Instead: Largest franchised network of in-home personal care, companionship, and dementia support services for seniors. Direct competitor to Steadfast across Steadfast's full service menu, including personal care, companion care, and 24-hour support.
• Visiting Angels: National franchised in-home elder care provider offering companion care, personal care, respite, and dementia support. Operates in Massachusetts with overlapping service categories to Steadfast.
• Comfort Keepers: Franchised in-home care provider delivering companion care, personal care, specialized dementia support, and 24-hour care. Closely matches Steadfast's service portfolio and target demographic.
• BrightStar Care: Franchised home care and medical staffing provider that, like Steadfast, emphasizes RN oversight and offers both personal care and higher-acuity skilled services. Directly comparable care-led positioning.
• Senior Helpers: National franchised in-home senior care provider offering companion, personal, and dementia care including its proprietary Senior Gems program. Overlaps directly with Steadfast's Specialty Care dementia offering.
• Homewatch CareGivers: Franchised in-home care provider offering companion, personal, and specialized dementia care with a similar care-manager-driven model. Directly comparable service catalog.

Broad incumbents

• Bayada Home Health Care: Large nonprofit home health and personal care services provider operating across the U.S., including Massachusetts. Comparable in-home elder care delivery model with broader clinical scope.
• Amedisys: Large publicly traded home health and hospice provider offering in-home clinical and personal care services. Not a direct private-pay competitor, but a broad incumbent shaping the elder care landscape in which Steadfast operates.

Emerging players

• Honor Technology: Tech-enabled home care platform partnering with local agencies to bring software, caregiver matching, and family-engagement tools to elder care. Represents the digitally-native model Steadfast could face as a competitor or partner.
• Papa: Marketplace connecting seniors with 'Papa Pals' for companionship, transportation, and daily assistance. Overlaps with Steadfast's companion and transportation offerings but is technology-led.

Market position

Strengths5 records

Weaknesses5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@SteadfastCareServices
• Facebookfacebook.com/steadfastcareservices
• LinkedInlinkedin.com/in/inhomecare
• Instagraminstagram.com/steadfastcareservices

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MassCare